Startup DreamTeam with Trello & Deliveroo!
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Your best asset? Your team! As an entrepreneur, building the best team ever is key so let’s talk about Culture & Hiring with two outstanding guests: - Elizabeth Hall, VP of People at Trello. At Trello, about half of the employees work from their New York City office, with the other half working remotely. To traditional companies, remote work is an unfamiliar structure and Elizabeth will share with us why and how they bring people in many locations and timezones together on the same projects and communicate effectively? And more importantly, how at Trello they maintain a cohesive company culture when employees are distributed across many locations? - Adrien Falcon, General Manager France at Deliveroo. Launched in France 13 months ago, the French Deliveroo team counts about 100 employees and keep welcoming on average 2 new employees each week! Adrien will share with us how they keep building a strong culture while they grow exponentially
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Startup DreamTeam with Trello & Deliveroo!
- 4. #SDT ELIZABETH HALL VP OF PEOPLE AT TRELLO @LIZ_HALL1 ADRIEN FALCON GENERAL MANAGER FRANCE AT DELIVEROO
- 5. How to keep and develop a strong culture as employees are hired and work remotely.
- 6. 2014: 22 employees - all NYC
- 7. 2016: 85 employees - worldwide
- 8. Locations • U.S.A (all over) • Canada • Brazil • Austria • Peru • Sweden • Switzerland • Germany & England (soon)
- 9. Remote Friendly is All or Nothing
- 10. It Takes Work • Trello Together • Mr. Rogers • Build in Water Cooler Moments • Onboarding (with Trello) • Changed our Interview Process (all virtual) • New Consistent Guidelines (example: overlap hours)
- 11. …But It’s Worth It • Company culture evolves organically to one that encourages inclusion of all cultures and people • Which leads to a more diverse company • You become an expert communicator • Faster growth (recruiting is easier, casting a wider net) • Better User Representation Internally
- 12. Tools • Trello • Zoom • Appear.in • Slack
- 13. • Work / Life Balance • Treat People as Well & Equally as Possible • Don’t Do Nothing Our Culture Is Our People
- 14. Six Take-Aways • Buy in from everyone in the company • Policies and tools that support the system • Constant evaluation and check-ins • At least one all-company retreat a year • An onboarding process that is functional regardless of location • Invest in your People team
- 17. HOW TO BUILD A BADASS TEAM ? HOW TO PRESERVE A STARTUP SPIRIT WHILE SCALING? WHO TO RECRUIT ? HOW TO DRIVE THE TEAM OVER TIME? … HOW IMPORTANT IS THE CORPORATE CULTURE ?
- 18. Feb 2013 1ST DELIVERY IN LONDON $200M FUNDING 12 DIFFERENT COUNTRIES c.100 CITIES IN EUROPE & APAC 10000+ RESTAURANT PARTNERS 10000+ CYCLISTS & DRIVER PARTNERS Apr 2015 1ST DELIVERY IN PARIS 15% WOW GROWTH SINCE BEG. 1M ORDERS DELIVERED IN FRANCE IN 12MTHS 40+ CITIES OPERATIONAL IN FRANCE 1500+ RESTAURANT PARTNERS 100+ FTE HIRED WITHIN 10 MONTHS
- 20. HOW TO BUILD A BADASS TEAM ?
- 21. Hire Talents first, swiss-army-knives, then rock stars experts 1 Align your team w/ values, lead by the example, walk-the-talk 2 Empower them delegate & love taking the risk to do so 3 Monitor perf. setup weekly KPI’s, control, reward w/ $ 4 Build Souvenirs Celebrate success & failures, party, have fun 5 HOW TO BUILD A BADASS TEAM ?
- 22. Hire Talents first, swiss-army-knives, then rock stars experts 1 1 example : BDM vs. SALES
- 23. Hire Talents first, swiss-army-knives, then rock stars experts 1 Align your team w/ values, lead by the example, walk-the-talk 2 Empower them delegate & love taking the risk to do so 3 Monitor perf. setup weekly KPI’s, control, reward w/ $ 4 Build Souvenirs Celebrate success & failures, party, have fun 5
- 24. Align your team w/ values, lead by the example, walk-the-talk 2 #EXPERTISE #FOCUS #SINCERITY #HUMILITY
- 25. Hire Talents first, swiss-army-knives, then rock stars experts 1 Align your team w/ values, lead by the example, walk-the-talk 2 Empower them delegate & love taking the risk to do so 3 Monitor perf. setup weekly KPI’s, control, reward w/ $ 4 Build Souvenirs Celebrate success & failures, party, have fun 5
- 26. Empower them delegate & love taking the risk to do so 3 #WHY #HOW #WHAT
- 27. Hire Talents first, swiss-army-knives, then rock stars experts 1 Align your team w/ values, lead by the example, walk-the-talk 2 Empower them delegate & love taking the risk to do so 3 Monitor perf. setup weekly KPI’s, control, reward w/ $ 4 Build Souvenirs Celebrate success & failures, party, have fun 5
- 28. Monitor perf. setup weekly KPI’s, control, reward w/ $ 4
- 29. Hire Talents first, swiss-army-knives, then rock stars experts 1 Align your team w/ values, lead by the example, walk-the-talk 2 Empower them delegate & love taking the risk to do so 3 Monitor perf. setup weekly KPI’s, control, reward w/ $ 4 Build Souvenirs Celebrate success & failures, party, have fun 5
- 30. Build Souvenirs Celebrate success & failures, party, have fun 5 #fridaylunch #gym #teammeetups #livemylife #nicknames #thurs.drinks #failchamp.
- 31. Hire Talents first, swiss-army-knives, then rock stars experts 1 Align your team w/ values, lead by the example, walk-the-talk 2 Empower them delegate & love taking the risk to do so 3 Monitor perf. setup weekly KPI’s, control, reward w/ $ 4 Build Souvenirs Celebrate success & failures, party, have fun 5
- 32. THANKS ; )