We're very excited to welcome this extraordinary guest for our first special event of 2016!
Going global is both an art, and a science. This guest knows a little about that: he's been helping amazing companies with their international development for more than 12 years, among which Evernote and Weebly!
Troy Malone is the VP International at Weebly and was previously General Manager for Asia Pacific at Evernote. There, he grew international revenue from ~20% to 75% in the business and built operations in South East Asia, South Korea and India.
On top of his obvious expertise in SaaS, Troy is a specialist of setting distributed teams around the world for success and is fluent in Korean :)
15. Why Go International
• Distribution/Logistics have changed
• Top products gain traction quickly
• It’s a big market
• Analytics can show you the opportunity
18. Choose Your Focus Markets
• Much easier to enhance growth than to force it
• Lead with analytics - you never know what you will
find
• Taiwan
• Netherlands
19. Choose Your Focus Markets
• Size of addressable market
• Income per capita
• Mobile/Internet penetration and growth
• Behavioral matches/indicators
• Economic drivers
20. Start with Tests
• Messaging that works in that market
• Pricing
• Relevant channels for your business
• What demographics you appeal to
21. Localize Your Offering
• Show an appreciation for the market
• Check your name!
• Application infrastructure localization
• Service emails for both language and tone
22. Localize Your Offering
• Marketing
• FLE - if an application
• Support Currency and local payment methods
• Partners - marketing and product