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trading at scale
using technology and tools to drive paid search




                                 Andy Mihalop
       Head of Search & Biddable Media Platforms
Our challenge....

           50 product channels
           10 million keywords
           400 campaigns
           5 million negatives
           Technology is critical
Building a scalable structure is the first step



   Campaign structure that scales to 100% coverage
   Updated frequently, accurately and easily
   Will maximise Quality Score before bid-optimisation
Align strategy and technology




      Understand the customer journey
      Consider the head, mid and tail
      Align bid-management approach
      Understand your technology requirements
Paid search technology enables bid-optimisation at scale




                                    Maximise ROI via automated
                                   bid-management
                                    Drive workflow efficiency in
                                   campaign management
Moneysupermarket selected Efficient Frontier




                                         MANAGE

                                            BID
     SEARCH
                                          SERVE

                                          TRACK
     DISPLAY
                         728x90                                           Weekly Profit from
                                         ATTRIBUTE                         Efficient Frontier
                             468x60
               300x250
                                         OPTIMISE
     SOCIAL
                                  …      PUBLISH                Weekly Profit from
                …                                               Rules-Based Tool




                                        CAMPAIGN

     MULTI-CHANNEL
                                      MANAGEMENT          BID
   CAPABILITY                                        OPTIMISATION
Bid-optimisation strategy across the demand curve


                                   Margin
                                                                            Portfolio optimisation
                                 maximisation
    Advertiser competition




                             Generic
                             keywords                      Brand + generic keywords   Generic + modifier + location keywords
                             e.g. car     Brand keywords
                                                           e.g. moneysupermarket      e.g. Car insurance Ford Focus Leeds
                             insurance                     best credit card offers



                                         Head                       Mid                               Tail


                                                      Search query volume


                                                                                                      Predictive modeling enables
                                                                                                      advertisers to accurately forecast the
                                                                                                      impact of budget changes on
                                                                                                      conversions and key performance
                                                                                                      metrics
Use advanced campaign management to drive efficiency


 All feed columns become available
 for account structure creation and
 mapping                                                        Dynamically create
                                                                keywords from
                                                                product feed




                                                       Integrate with Google Live Ads
                                                       to update ads whilst preserving
                                                       Quality Score



                       Automatically create ad
                       variations tailored to the ad
                       group theme
Build your own tools in Excel to automate key tasks



          THEMY                                     CRUNCHER




  Identifies themes
   in SQR’s for new
    keywords and
       negatives                         Takes an SQR and AdWords Editor
                                           keyword download, identifies
                                          searches matching to incorrect
                                        keywords and outputs negatives for
                                                 campaign upload
Use API’s to facilitate data integration
Optimise beyond the click to maximise conversion

   Stage 1:             Stage 2:              Stage 3:        Stage 4:           Stage 5:                  Stage 6:            Stage 7:
 Up from the           Listening            Listening to    Listening to         Listening                Dominant               New
brochure-ware         to SOME of           some of what      everything         & acting in                Species           Super-Being
crawl & off to            your              ALL of your    your audience        Real-Time
 a good start          audience              audience         is saying
                                              is saying




 • Dynamic content   • Focus groups      • A/B/n testing   • Multivariate     • Multivariate           • All others PLUS:   • Automated
                                                             Testing            Testing                                       Optimisation
 • Reliable          • Heat maps                                                                       • Nothing goes
   infrastructure                                          • Know what your   • Combined with            live without       • Optimal
                     • On-line Surveys                       audience WANTS     Targeting                data to justify      experience
 • You know what                                             to do and WHY                               its existence        for every
   your audience     • Usability labs                                         • Multivariate Testing                          interaction
   DID (analytics)                                                              and Targeting now      • Enterprise data
                                                                                part of your day-to-day fully integrated    • Across all channels
                                                                                operational              into all digital     and media
                                                                                processes                touch points
andy.mihalop@moneysupermarket.com

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Driving Paid Search at Scale with Technology and Tools

  • 1. trading at scale using technology and tools to drive paid search Andy Mihalop Head of Search & Biddable Media Platforms
  • 2. Our challenge....  50 product channels  10 million keywords  400 campaigns  5 million negatives  Technology is critical
  • 3. Building a scalable structure is the first step  Campaign structure that scales to 100% coverage  Updated frequently, accurately and easily  Will maximise Quality Score before bid-optimisation
  • 4. Align strategy and technology  Understand the customer journey  Consider the head, mid and tail  Align bid-management approach  Understand your technology requirements
  • 5. Paid search technology enables bid-optimisation at scale  Maximise ROI via automated bid-management  Drive workflow efficiency in campaign management
  • 6. Moneysupermarket selected Efficient Frontier MANAGE BID SEARCH SERVE TRACK DISPLAY 728x90 Weekly Profit from ATTRIBUTE Efficient Frontier 468x60 300x250 OPTIMISE SOCIAL … PUBLISH Weekly Profit from … Rules-Based Tool CAMPAIGN MULTI-CHANNEL MANAGEMENT BID CAPABILITY OPTIMISATION
  • 7. Bid-optimisation strategy across the demand curve Margin Portfolio optimisation maximisation Advertiser competition Generic keywords Brand + generic keywords Generic + modifier + location keywords e.g. car Brand keywords e.g. moneysupermarket e.g. Car insurance Ford Focus Leeds insurance best credit card offers Head Mid Tail Search query volume Predictive modeling enables advertisers to accurately forecast the impact of budget changes on conversions and key performance metrics
  • 8. Use advanced campaign management to drive efficiency All feed columns become available for account structure creation and mapping Dynamically create keywords from product feed Integrate with Google Live Ads to update ads whilst preserving Quality Score Automatically create ad variations tailored to the ad group theme
  • 9. Build your own tools in Excel to automate key tasks THEMY CRUNCHER Identifies themes in SQR’s for new keywords and negatives Takes an SQR and AdWords Editor keyword download, identifies searches matching to incorrect keywords and outputs negatives for campaign upload
  • 10. Use API’s to facilitate data integration
  • 11. Optimise beyond the click to maximise conversion Stage 1: Stage 2: Stage 3: Stage 4: Stage 5: Stage 6: Stage 7: Up from the Listening Listening to Listening to Listening Dominant New brochure-ware to SOME of some of what everything & acting in Species Super-Being crawl & off to your ALL of your your audience Real-Time a good start audience audience is saying is saying • Dynamic content • Focus groups • A/B/n testing • Multivariate • Multivariate • All others PLUS: • Automated Testing Testing Optimisation • Reliable • Heat maps • Nothing goes infrastructure • Know what your • Combined with live without • Optimal • On-line Surveys audience WANTS Targeting data to justify experience • You know what to do and WHY its existence for every your audience • Usability labs • Multivariate Testing interaction DID (analytics) and Targeting now • Enterprise data part of your day-to-day fully integrated • Across all channels operational into all digital and media processes touch points