2. Business E-mail Example
Dear Ms. McDonald,
I am writing to follow up on our discussion last Wednesday. As you requested, I filed a work
order with the facilities department regarding the damage to the ascending escalator you
reported.
An examination of the escalator found that there was a shoelace caught in the gears. Said
shoelace has since been removed, and the escalator was tested extensively to ensure this
would not happen again. I am pleased to report that the tests were passed with flying colors,
and the escalator has been reopened.
Thank you for bringing this issue to our attention. Please continue to inform us should you have
any other problems in our facilities.
Sincerely,
Marilyn Novak
Property Manager
Novak Skyscraper Construction
3. Explain important Business E-mails
-To carefully
Use a polite word Given the feelings of the other
party.
For example ,
“Would you set up a meeting?”
“Please contact us if you have any questions.”
“I am looking forward to hearing from you.”
So ,receive a good impression from the other party ,
and make a good relationship.
4. -Make a call
If you make a call for business partner, you
can make a good relationship.
For example,
“Ben”,
“ Ben & Dave”,
“Dear Mr.(or Ms.)~”
By using each other to call each other and
make sense of intimacy .
5. Improve English
Business E-mail ability
1 Can use E-mail’s destination
Mail have ability .That is ”To” “Cc” ”Bcc”.
”To” can sent mail normally
“Cc” have mean that is reference.
“Bcc” have ability that is to hide destination of
others.
2 Briefly and not prestige
We can use Smileys .
For example,
6. • Smile ;-) Wink
• Frown :-o Shocked
• :- Puzzled :-/ Skeptical
3 The not capitilize.
For example,” IF YOU WRITE IN CAPITALS,
IT SEEMS AS IF YOU WERE ANGRY. ”
Because not capitalize.
4 Use “Please”
For example
“Please inform me what duty and what
freight cost you calculated?”
This is very polite.
Business partner have good impression.
7. Conclusion
• Business E-mail is important.
Business E-mail can have impression.
If this is bad, work will not go well.
If this is good, work will go well.
So, If this is easy to understand about
business ,work will go very well.
Because Business E-mail is important.
