Strong neighborhoods need expert HOA community management. Because this management is vital to the integrity of the HOA, the community’s many activities must be expertly managed so the association runs smoothly, meets its obligations and stays within its budget parameters. Learn more about HOA Community Management by visiting http://www.AssociatedAsset.com/.

1. Common HOA Community
Management Strategies

2. HOA Community Management
• Strong neighborhoods need expert HOA community management.
• Because this management is vital to the integrity of the HOA, the
community’s many activities must be expertly managed so the
association runs smoothly, meets its obligations and stays within its
budget parameters.
• Some common strategies exist for HOAs to get the most from their
management efforts.
• However, a look at the typical association structure will help provide a
helpful foundation.

3. HOA Community Management
The Players in HOA Community Management
•A common organizational structure starts with the HOA’s board of directors.
•Elected or assigned from among the homeowners, this group’s responsibilities
commonly involve maintaining the community facilities, ensuring rules are
being followed, encouraging member participation, communicating important
HOA information to members, and, most importantly, making sure the
community is on track to accomplish its goals.
•The ultimate responsibility of any board of directors is to make the
neighborhood a desirable place to live for everyone who chooses to live there.
•Homeowners within a HOA are referred to as the “members” of the
association.

4. HOA Community Management
The Players in HOA Community Management
•They fall under the leadership of the board of directors.
•Obviously, this group makes up the largest constituency within the
neighborhood and has the biggest voice in HOA community management.
•HOA property management companies are outside firms that the association
hires to assist with HOA community management activities.
•The scope of work the HOA management company does depends on a
number of factors.
•Examples of projects assigned to a management company might include dues
collections, vendor management, HOA community management projects, plus
a variety of homeowner communications and interactions.

5. HOA Community Management
Successful Strategies for HOA Community Management
•The best strategy most HOAs can deploy is to bring professional skills on
board.
•Although board members may consist of professionals, few will have the time
necessary to devote to properly managing every aspect of the community.
•Remember, every homeowner working on behalf of the HOA is a volunteer.
Many will have jobs outside their work with the HOA.
•In addition, board members are elected or assigned every year. Although the
HOA can be assured the board will have a vested interest in the community’s
success, it may not always have the skills needed for proficient HOA
community management.
•A HOA property management company also brings special expertise to the
table.

6. HOA Community Management
Successful Strategies for HOA Community Management
•With specialists on staff, these companies can help with a wide variety of
projects in finance, accounting, marketing, human resources, legal matters and
more.
•Many companies are well qualified to share a host of skills ranging from
problem-solving, goal-setting, communication, negotiating, organization and
more.
•In addition, independent HOA community management companies are
routinely paid based on parameters established in their contract.
•The board of directors and members of the HOA establish the specific
performance guidelines for the management company.
•Another proven strategy is to have a HOA property management company
participate in the budgeting process with the board of directors.
•This participation helps ensure any amounts listed within the budget aren’t
inflated or undercut.

7. HOA Community Management
Successful Strategies for HOA Community Management
•By avoiding miscalculations from the beginning, the HOA can avoid serious
funding issues that can adversely affect operations.
•These types of problems will often lead to major breakdowns between members
and the board of directors.

8. HOA Community Management
• Whether the HOA community management company supervises the
board or assists with HOA management, it can play a valuable role in
building a strong neighborhood that meets every member’s expectations.
• AAM works with many of the largest homebuilding and community
development companies in the United States such as Del Webb/Pulte,
Shea Homes and Meritage Homes.
• Founded in 1990, the company employs 370 people and manages nearly
400 homeowners associations in the United States.
• AAM is dedicated to delivering total peace of mind to the Boards of
Directors and homeowners in the communities it manages.

9. About the Author
Susan Williams is Vice President, Business
Development and Marketing for Associated
Asset Management, a community
management firm that does business in
Arizona, New Mexico and Florida.
Learn more about
HOA Community Management by visiting
http://www.AssociatedAsset.com.

10. About the Author
Susan Williams is Vice President, Business
Development and Marketing for Associated
Asset Management, a community
management firm that does business in
Arizona, New Mexico and Florida.
Learn more about
HOA Community Management by visiting
http://www.AssociatedAsset.com.