1. Abdul Wahid
Mobile: 09983711105, 09829040051 Email: abdul_wahid390@yahoo.com
To contribute the best of my ability & skills in the growth of organization. Be
a good team player & keep improving my performance with new learning’s.
Professional Synopsis
Highly accomplished Executive with over 10 years of experience in Hotel Management, Facilities
management, Housekeeping Operations and Guest Service Operations; Consistently increased
guest satisfaction counts; demonstrated leadership and business ethics when making decisions;
proven track record of optimal utilization of resources leading to overall profitability:
 Provided high standards of Housekeeping and Customer Service
 Proficient at managing Housekeeping operations and experience of developing
procedures, service standards for business excellence
 Resourceful at maintaining cordial relations with customers & providing value additions
 Skillful at monitoring and motivating the workforce to enhance their efficiencies and
assist them to deliver quality services to both internal and external customers
 Excellent interpersonal, communication and organizational skills with proven abilities in
team management and planning
 Ambitious, hardworking, quick learner and committed to excellence
Work History
IL&FS Property Management and Services Ltd., Jaipur, Rajasthan, India
Executive - Facility Management and Services (Hotel Apple inn Jaipur ) (Since Sept.’08)
Key deliverables:
 Managing all housekeeping operation and activities. Training housekeeping staff
regarding adherence to personal and site hygiene standards. Developing customized
deployment schedules
 Rescheduling programs as and when the situation demands for seamless operation
 Delegating responsibilities and monitoring supervisors
 Preparing reports for housekeeping activities and ensuring budget is adhered to
 Coordinating for purchase of housekeeping materials, consumables and equipments and
maintaining optimum stock for the same
 Arranging periodic training programs for all the housekeeping staff and Conducting
internal inspections to improve the overall services. Ensuring response time is
maintained for all requests and complaints
 Taking periodic feedback from guests, vendors and team members to maintain excellent
service standards and guest relations
 Worked with Hotel Mann Singh Group of Hotels as a Room Attendant for Two
year( 2001-2003) [ A Five Star Property with 90 Rooms & Suits]
 Worked with Hotel Park Plaza ( A Sarover Park Plaza Hotel& Resorts) as a Room
Attendant for One year ( 2003-2004).[ A 4 Star Property with 86 Rooms, A Leading
Hotel in Jaipur,India]
 Worked with Hotel moon Valley Bur Dubai as A Room Attendant Cum
Supervisor( 2004-2005)
 Worked with Hotel The Wall Street Jaipur India as A Housekeeping Supervisor (A 3
Star Property with 32 Luxurious Rooms).
 As a Housekeeping Supervisor in Shiv Vilas Resorts Kukas Jaipur,
(A Five Star Property with 78 Rooms, a Faster Growing Group of a Hotel & Apartments)
Qualification

2.  One & Half year Diploma in Hotel Management and Catering Technology from National
Academy of Hotel Management, Calcutta( 2000-01)
 Board of Secondary Education Rajasthan in 1994( Ajmer)
 Board of Senior Secondary Education Rajasthan in 1996
 University of Rajasthan (Bachelor of Arts) B.A. in 1999
Achievements
• Selected Best Employee of Hotel for the Month of December-2003, In Hotel Park Plaza,
• Selected Best Employee of hotel for the Month of December-2005, In Hotel The Wall
Street.
• Again selected best Employee of Hotel for the Month of August-2006. In Hotel the Wall
Street.
• Best Employee of Hotel for the Year 2006-2007, In Hotel Shiv Vilas.
• Best Employee of IL&FS Property management& services limited for the month Feb. 2010
• Best Employee of IL&FS Property management & Services limited for the month Aug.
2010
Personal Details
Father’s Name Mr. Abdul Mazid
Permanent Address Plot No-91, Behind PWD Office
Hasanpura-C, Jaipur-302006
Rajasthan
Contact No. , 09983711105
Passport Detail Passport no.-E-8932994
Date of Issue-21st
June 2004 Date of Expire-20th
June 2014
Date of Birth 30th
July 1976
Hobbies Listening Music, & Singing
Nationality Indian
(Abdul Wahid)