4. • JISC/SCONUL Shared Services research
• Library Management Systems
– High Cost BUT Low Return on Investment
– Duplication of activity
– Based on Print Processes
– Local rather than Web Scale
• Electronic Resource Management
– Data accuracy and availability
– Workflows
– Cost of implementation
• Licensing
– National initiatives
Services Partagés
16. Communautés de la connaissance
Un humain doit transformer
l'information en intelligence ou la
connaissance
Grace Hopper
"The Wit and Wisdom of Grace Hopper" by Philip Schieber in OCLC Newsletter, No. 167 (March/April 1987)
“ “
18. 3rd Party
Systems
and
Services
Faire plus en travaillant ensemble
• Publisher Data
• Package information
• Standard licencesGlobal (GOKb)
• National/Consortial information
• National licences
• Central ServicesNational (KB+)
• Local holdings
• Financial information
• DocumentationInstitutional
20. Avantages
• Amélioration de la fiabilité de l'e-bibliothèque
• Réduire le temps et le coût consacré à la gestion
des données
• Améliorer la prise de décision
• Ajouter de la valeur aux bases de connaissances
des fournisseurs
• Transformer la culture et la pratique de gestion E-
ressources
• Améliorer licences et négociation
• Réduire les risques
21. • Qualité des sources de données
– La qualité des métadonnées de l'éditeur est faible
• Quel est le but de ces données?
• Qualité vs Quantité
• Où ne KB+ tenir dans le flux de travail?
• L'intégration avec d'autres systèmes
• Stabilité vs développement
Défis
This presentation is based on a simple premise: that the current inaccuracies and inadequacies of data in the supply chain are not only detrimental to the user experience and the ability of institutions to effectively manage their collections, but resolving them is becoming increasingly unsustainable at institutional level impacting not only on access to resources but more widely on institutional decision making.In this presentation I hope to explain how two projects KB+ in the UK and GOKb in the USA, increasingly working in cooperation with a range of other partners, are adopting a community centric approach to try and resolve these issues as well as broaden out the scope and utility of knowledge bases.It is our belief that it is only through collaboration at a wide range of levels and on a number of fronts that these challenges can be overcome.This is not to belittle the efforts of any of the vendors out there and the products which they continue to develop, rather to suggest
DataAccuracy and availabilityContextualisationInteroperabilityData silos and flowsImplementation of standardsWorkflows“the workflow support problem” (NISO, 2012)Duplication of effort Maintaining numerous KBs WITHIN an institutionMaintaining numerous KBs ACROSS institutions
DataAccuracy and availabilityContextualisationInteroperabilityData silos and flowsImplementation of standardsWorkflows“the workflow support problem” (NISO, 2012)Duplication of effort Maintaining numerous KBs WITHIN an institutionMaintaining numerous KBs ACROSS institutions
DataAccuracy and availabilityContextualisationInteroperabilityData silos and flowsImplementation of standardsWorkflows“the workflow support problem” (NISO, 2012)Duplication of effort Maintaining numerous KBs WITHIN an institutionMaintaining numerous KBs ACROSS institutions
DataAccuracy and availabilityContextualisationInteroperabilityData silos and flowsImplementation of standardsWorkflows“the workflow support problem” (NISO, 2012)Duplication of effort Maintaining numerous KBs WITHIN an institutionMaintaining numerous KBs ACROSS institutions
DataAccuracy and availabilityContextualisationInteroperabilityData silos and flowsImplementation of standardsWorkflows“the workflow support problem” (NISO, 2012)Duplication of effort Maintaining numerous KBs WITHIN an institutionMaintaining numerous KBs ACROSS institutions
DataAccuracy and availabilityContextualisationInteroperabilityData silos and flowsImplementation of standardsWorkflows“the workflow support problem” (NISO, 2012)Duplication of effort Maintaining numerous KBs WITHIN an institutionMaintaining numerous KBs ACROSS institutions
DataAccuracy and availabilityContextualisationInteroperabilityData silos and flowsImplementation of standardsWorkflows“the workflow support problem” (NISO, 2012)Duplication of effort Maintaining numerous KBs WITHIN an institutionMaintaining numerous KBs ACROSS institutions
But it isn’t just about the knowledge bases for link resolvers, at the institutional level one is attempting to synchronise a number of different views on their data, all telling a slightly different story and giving a different version of the same thing.
So far I have concentrated on data, it’s management, improvement and collation, but underpinning all of this is human interaction and relationships.As anyone who has ever read a licence will know, what’s written down on the page is often only half the story – experience, knowledge are all needed in order to apply that information correctly, and all too often individuals are subjecting themselves to a lot of stress and worry because they don’t know who to ask or even what to ask.We want to maximise the collective knowledge in the library communityAsking questions, sharing knowledge, filling in gaps, adding contextLicence interpretation as a key aspect of this
One of the common misconceptions about this work is that we just want to reproduce what is already there, just more accurately. That is only part of the story, by working at different levels, we believe that we can actually achieve more.We can all contribute to and make use of globally relevant information, and we see GOKb as the venue for that information, of publisher, title and platform information as well as standard licence agreements.However, we also know that there are important differences at the national and institutional level that need to be managed appropriately.Just some examples might be the details of national purchases of journal archives where they differ from what is available from the publisher, one might also add in specific national licences such as the JISC model licence, or consortially negotiated entitlements that differ from the standard.Organisations such as JISC Collections can help add important context to national level information by providing the benefit of their direct knowledge of the licensing process and negotiations.There is also the local institutional world of local holdings, financial data and documentation.What we are seeking to achieve though is the minimisation of activity that occurs at the level of the individual institution wherever commonality of the data means that the work could have been undertaken nationally or internationally.
One of the chief critiques of GOKb, KB+ and other similar initiatives is given the limited resources available how can they hope to offer the comprehensive of the existing major offerings.It’s a fair point when you consider that some of these Kbs are employing about 30 odd people just to work on the data.However, we feel that in some ways this misses the point:At the national level there are already tends of librarians working by themselves or in groups aligned to products to maintain and update knowledge bases, this effort could be coordinated to bring benefits to all by reducing and hopefully eliminating any duplication of effort across institutions.Similarly by collaborating internationally, we can maximise this network effect.The groups listed above have all actively started to investigate the means by which they can share and collaborate on data management together, thus overcoming our own limited national capabilities to build something greater than the sum of its parts.And because we use open data and set no limits on what each of us can do with our data, we are free to go on establishing new partnerships with any group that wants to see this type of information openly available to all irrespective of platform/system/service or vendor.We don’t all need to do everything, we can divide up the work to reflect different areas of expertise and according to national priorities.But it is an essential piece of the sustainability of these efforts.