Training & Development

A SHRM Perspective
Prepared by:
 Abhik Tushar Das (20104001)
 Ajay Cecil (20104002)
 Anand Singh (20104003)
15Months EMBA at SPM/PDPU, Gandhinagar.
(www.spm.pdpu.ac.in)

 In simple terms, training and development refers
to the imparting of specific skills, abilities and
knowledge to an employee
 It is any attempt to improve current or future
employee performance by increasing an
employee’s ability to perform through learning
 The need for training & development or
increasing skills and knowledge is determined by
the employee’s performance deficiency
Training & Development need = Standard
performance – Actual performance
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 Develop the competences of employees and
improve their performance
 Help people to grow within the organization
in order to meet its future needs for human
resource internally
 Reduce the learning time for new employees
to ensure that they become fully competent
as quickly and economically as possible.

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Training & Development offers competitive
advantage to a firm by;

 removing performance deficiencies

 making employees stay long

 meeting future employee needs.

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M/s Hypothetical EPC company

 Shortage of experienced personnel

 Falling behind in project deadlines

 Overshooting the budget

 Increase in attrition rate
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Profitability through quality delivered
Primary skills: Project planning,
on time
scheduling, quality management basics

Skills: Coordination, Project
Secondary skills: Leadership,
Management , Execution, Domain
Negotiation, Interpersonal skills
knowledge

Training Need
Analysis

Courses available: Project Scheduling,
Budgeting, Costing, PS Next (Project AutoCAD, Project planning, Project
Planning), Leadership (MDP’s) softwares. Basic project management,
quality assurance, inter-personal skills,
By evaluation and by performance as an communication skills
assistant to Project Manager.


T3 Team Lead

KSA Knowledge of project mgmt and quality assurance programs

Well versed in project mgmt software Primavera

Ability to lead project team and team development

TDR Draft team status report and submit to project manager

Conduct regular reviews of project status and timelines

Create agenda and facilitate regular sub team meetings


T4 Project Manager

KSA Experienced in project mgmt, process development & execution

Plan, execute and finalize projects as per budget

Ability to effectively prioritize and execute tasks under pressure

TDR Define project scope, goals and deliverables

Develop full scale project plan and execution timeline

Handle progress report, documentation and project proposals


Group or organizational Analysis Individual Analysis

Organizational goals and objective Performance appraisal

Personnel/skill invention Work sampling

Efficiency indices Interviews

MBO or work planning systems Questionnaires

Customer survey/satisfaction data Attitude survey

Consideration of current and Training progress

projected changes Rating scales

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11

 Identify
ASK of Team Lead and Project
Manager

 Identifythe gaps between the two
functional positions

 Fill
in gaps of the existing ASK of Team
Lead and required TDR for the Project
Manager

• Arithmetic, probability, statistics, etc
Aptitude
• Charts, graphs & tables

• Equipment operating principles and manuals
• ANSI, ASME equipment and material standards
Technical • ISO 9000 quality management standards

• Determine verbal skills
• Judge oral communication skills
Managerial • Test understanding of language


 There is a skill gap between Team Lead and
Project Manager
 Being Hardcore technical expert Team Lead is
lacking management skills
 Project Manager is lacking domain knowledge
 High attrition rate due to less opportunity to
grow (plateau effect)

Project Manager
10+ years

Team Lead
05 years

Project Engineer
03 years

Graduate Trainee
01 year


Simulation methods Technical short-term

Project Manager
courses
(PS Next)
Team Lead

Training about the
internal processes
MDP courses
Refresher courses in
Behavarioul sciences

Soft Skill training
Training about managing
conflicts


Team Project
Schedule:
Lead Manager
Schedule: 2hours on the job with
subordinates
Weekend courses
Conferences as and
when arranged

Delivery:
Delivery: On the Job
Off the Job Conferences/
Classroom, Lectures, Seminars, Management
Case studies games, Role play


 Feedback: To asses the Trainees reaction on
the basis of a structured Questionnaire
 Learning: To asses the delivery of the
course in terms of goal achievement by
Questionnaire
 Behaviour: Manager/ Customer feedback
 ROI: Measure the efficacy through Project
deliverables


PRE-TRAINING POST-TRAINING

 Skill-gap between Team Lead  Both Team Lead and Project
and Project Manager Manager are on the same
knowledge platform
 Team Lead lacked
 Team Lead appreciates the
Management skills work of Project Manager
 Project Manager lacks domain  Project Manager is aware of
knowledge the functional problems faced
by his Team Lead
 High attrition rates among
Team Leads resulting in  Increased career aspirations
recruitment of new Managers have stemmed Attrition rates.


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