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Modes of administration of
     questionnaire
Exercise

• Mention various possible modes (methods)
  of administering a survey questionnaire
• List of each some advantages and
  disadvantages in a survey on VAW




                                             2
Do the exercise before you continue with this
               presentation!!

  The following slides give some example
answers to the exercise, without claiming to
 be complete. You may have come up with
  other advantages and disadvantages…
Examples of main possible
         modes of data collection
• Face to face interview
• Self completion of paper questionnaire
  delivered by surveyor
• Self completion on PDA with surveyor present
• Self completion computer assisted interview at
  home
• Self completion postal questionnaire
• Self completion via internet
• Telephone interview
Self-completion
+                     -
• Cheap (no lengthy • Questionnaire should be simple (no complex
  recruitment, traini   skip patterns)
  ng of interviewers) • No interviewer to explain and answer
• Confidential, no      questions, build up rapport
  need to disclose to • Cannot take away distress, no therapeutic
  a person              value, support
                      • Cannot check completion, errors
                      • Disadvantages in terms of sampling – under
                        representing illiterate, visually impaired
                      • Possible concern of respondent about putting
                        something in writing, making it official.
                      • Risk if questionnaire is seen by others
                      • Special issues around internet questionnaires
                                                                   5
Face to face
+                                                      -
• Interviewer can explain and answer questions,        • Costly, needs long
  take away misunderstandings, check errors and          training, long period
  inconsistencies on the spot, ensure questions are      in field
  not skipped
                                                       • may have
• take away distress, build up rapport, therapeutic      interviewer bias,
  listening, offer support
                                                       • interviewer fatigue,
• Can use strategies to reduce non-response,
  revisits, …                                          • (re-) traumatization
• Possible to have complicated questionnaire             of respondents,
• Possible to make corrections in questionnaire
                                                         interviewers
  early on due to quick feedback
• Easier to get access to hard to reach, illiterate…


                                                                          6
CATI (telephone interview)
+                                        -
• Cheap, simpler logistics               • Harder to ensure privacy,
• Can explain and answer questions,        safety
  take away distress, build up           • Disadvantages in terms of
  rapport, therapeutic listening, take     sampling frame (only those
  away misunderstandings, offer            with telephone) – not
  support, check inconsistencies,          representative
  ensure questions are not skipped,      • High risk of refusals
  enables to administer complicated
  questionnaire
• ?Respondent may feel at ease not
  facing a person directly


                                                                 7

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Modes of administration of questionnaire

  • 1. Modes of administration of questionnaire
  • 2. Exercise • Mention various possible modes (methods) of administering a survey questionnaire • List of each some advantages and disadvantages in a survey on VAW 2
  • 3. Do the exercise before you continue with this presentation!! The following slides give some example answers to the exercise, without claiming to be complete. You may have come up with other advantages and disadvantages…
  • 4. Examples of main possible modes of data collection • Face to face interview • Self completion of paper questionnaire delivered by surveyor • Self completion on PDA with surveyor present • Self completion computer assisted interview at home • Self completion postal questionnaire • Self completion via internet • Telephone interview
  • 5. Self-completion + - • Cheap (no lengthy • Questionnaire should be simple (no complex recruitment, traini skip patterns) ng of interviewers) • No interviewer to explain and answer • Confidential, no questions, build up rapport need to disclose to • Cannot take away distress, no therapeutic a person value, support • Cannot check completion, errors • Disadvantages in terms of sampling – under representing illiterate, visually impaired • Possible concern of respondent about putting something in writing, making it official. • Risk if questionnaire is seen by others • Special issues around internet questionnaires 5
  • 6. Face to face + - • Interviewer can explain and answer questions, • Costly, needs long take away misunderstandings, check errors and training, long period inconsistencies on the spot, ensure questions are in field not skipped • may have • take away distress, build up rapport, therapeutic interviewer bias, listening, offer support • interviewer fatigue, • Can use strategies to reduce non-response, revisits, … • (re-) traumatization • Possible to have complicated questionnaire of respondents, • Possible to make corrections in questionnaire interviewers early on due to quick feedback • Easier to get access to hard to reach, illiterate… 6
  • 7. CATI (telephone interview) + - • Cheap, simpler logistics • Harder to ensure privacy, • Can explain and answer questions, safety take away distress, build up • Disadvantages in terms of rapport, therapeutic listening, take sampling frame (only those away misunderstandings, offer with telephone) – not support, check inconsistencies, representative ensure questions are not skipped, • High risk of refusals enables to administer complicated questionnaire • ?Respondent may feel at ease not facing a person directly 7