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INTERNATIONAL
    TRAVEL


     The
   Complete
   Handbook
 Achal Raghavan
 achalraghavan@yahoo.co.in

         July 2008




                             1
Getting ready for that first trip
overseas? Then this is the book
for you.

Even if you have already made
several trips abroad, you will find
many useful tips inside to make
your visit that much more
effective, enjoyable and trouble-
free.

Starting with basics, this book will
take you through simple, easy-to-
follow steps which will help you
get rid of that “Did I forget
something important?” feeling,
and sleep easy at night. There is
also a special section at the end
that deals with preparing for
overseas business meetings.

Happy journey!


                                      2
CONTENTS

Chapter 1: Getting ready
Chapter 2: Money
Chapter 3: Security
Chapter 4: In flight
Chapter 5: Jet lag
Chapter 6: At the destination
Chapter 7: Business meetings
Total trip checklist




                                3
CHAPTER 1:
   Getting ready for the trip




Passport
                                4
•   The most important
    document, without which
    international travel becomes
    virtually impossible.
•   Check expiry / validity date. If
    less than six months left,
    some countries do not
    recognize the validity.

Passport copy

•   Keep separate from passport
    itself. This copy will come in
    handy if the original is lost,
    and you approach the
    embassy for a duplicate.
•   Leave another copy behind at
    home office. Can be faxed (or
    scanned and emailed) to
    where you are, in an
    emergency.
•   You can also scan the
    passport and email it to
    yourself as an attachment.
                                       5
That way, you can access it
    and print it out from anywhere
    in the world.

Passport photo

•   Keep 10 extra copies handy
    at all times, separate from
    passport. Might be required
    for extra visas or some other
    applications.

Visa(s)

•   These are permits from
    different countries for entry;
    you must ensure they are in
    order, before leaving home
    country.
•   Do not proceed on vague
    impressions that a visa can be
    obtained on arrival at the
    destination airport. Such
    facilities are indeed offered by
    some countries to select
                                    6
nationalities, but increasingly
    rarely, in view of security
    concerns. Verify the rules.

Embarkation card

•   This is to be surrendered at
    the immigration counter, at
    the point of departure.
•   Get a blank form from your
    travel agent and fill it up in
    advance. Saves you some
    work while standing in a
    queue at the airport.

Flight ticket

•   Another important document,
    to be carried safe. Losing the
    ticket creates major problems
    for re-issue.
•   Clearly specify your meal
    preference, especially if you
    are vegetarian or you want a
    low-salt diet. Planes do not
                                      7
normally carry extras of
    special meals.
•   Window seats are not a good
    idea on long flights, especially
    in tourist class. Aisle seats are
    better, since you can get up
    and go to the toilet or stretch
    your legs without having to
    step over someone else.
    Middle seats, of course, have
    to be avoided at all costs!
•   Note where your PNR number
    (airline’s number assigned to
    you) is printed. If you are
    making changes over the
    phone, this number comes in
    handy.
•   Keep your frequent flyer cards
    handy. Useful, to get
    preferential treatment from
    airline staff.




Medical insurance

                                    8
•   Very important – for your
    peace of mind. These
    normally work like this:
    • If the medical expense you
        incur is below a certain
        limit, say, $50, you pay
        yourself.
    • Any expense above that
        limit will be reimbursed
        directly by the insurance
        company to the medical
        establishment.
    • The policy will carry a
        contact phone number,
        which you will have to use
        at the time of incurring the
        expenditure. Show the
        policy to the establishment
        in advance, to avoid later
        complications or
        embarrassment.
•   At the time of taking the policy
    in your hometown, you will be
    asked to go through a medical
    check. There could be

                                   9
“exclusions” in the policy,
    which are driven by your
    existing medical condition.
    Study these carefully before
    starting on the trip.

Packing a bag

•   Every travel guide says,
    “Travel light”. Actually, this
    very good advice. You will be
    carrying your bags yourself
    right through, and trolleys are
    sometimes difficult to get at
    airports. Wheeled bags are a
    “must”. If you don’t have one,
    it is worth the investment.
•   Carry clothes which you can
    “mix and match”. For
    example, for a man, a few
    dark trousers, white / light
    coloured shirts, black socks
    and black shoes will do just
    fine for a business trip.
•   Ties and jackets – optional,
    depending upon your line of
                                   10
work. One jacket is always
    useful – lots of handy pockets,
    and some protection from the
    weather.
•   You can assume same day
    laundry in most hotels.
    Expensive, but worth it. Carry
    some clothes washing
    powder, if you are up to
    washing clothes yourself in
    the wash basin in hot water.
    Most hotels will give you an
    ironing board and iron,
    especially if you specify it
    while making the booking.
•   Check the weather at the
    destination and pack suitable
    clothes. Many web sites give
    you forecasts for major cities.
•   A medicine kit is a must –
    your home-base doctor can
    help you with the
    recommended list. If you need
    special medication, carry
    enough to last for the trip, with
    some cushion. Keep the
    prescription handy – buying
                                   11
medicine without a
    prescription is virtually
    impossible in most countries.
•   International airports are
    notorious for misplacing your
    checked-in bags. Most of the
    airlines are good at tracking
    your missing your bag and
    delivering it to your next stop;
    but the inconvenience is
    considerable.
•   Make sure your handbag /
    cabin bag contains all the
    papers for the first day’s
    meetings, and one change of
    clothes. This way, you can at
    least get on with work.
•   The airline will give you some
    money to buy daily essentials,
    so that you can manage your
    trip till they locate and deliver
    your bag. Most airlines have a
    fixed sum, as policy.
•   If the bag stays lost, there are
    standard rules for
    reimbursement.

                                   12
•   Today’s business makes you
    carry a lot of electronic
    equipment – laptop, mobile,
    pocket PC / PDA, etc. Each
    needs a distinctive charger
    attachment. Make sure you
    pack these. A universal plug
    adaptor is crucial. Plug
    configurations vary from
    country to country. You can
    buy an adaptor at most
    international airports.

Travel schedule summary
•   Prepare a sheet showing your
    flight schedules and hotel
    contact details. Carry a copy
    with you as a ready reckoner,
    and give other copies to
    family, office and overseas
    business contacts. Then
    everyone is “on the same
    page”. Update everyone on
    changes.
                               13
14
CHAPTER 2:
            Money




•   Foreign exchange can be
    carried in many ways –
    international credit card,
    travellers’ cheques, and cash.
                                15
•   International credit cards are
    convenient; but keep them
    safe, and watch how they are
    swiped at shops / hotels.
•   Do not allow the shop to take
    the card to another room
    without your presence. The
    idea is to protect yourself
    against false billing / theft of
    card identity.
•   Keep the card number
    separate, to report if the card
    gets lost or stolen.
•   Using your card to draw
    money at an ATM overseas
    normally would attract
    additional charges
•   Travellers cheques are much
    safer than cash, but need
    meticulous tracking – in terms
    of which serial numbers have
    been spent, and which are still
    with you. If you lose the
    cheques, you will need this
    detail. Keep this listing
    separate from the cheques.

                                  16
•   Also note down the
    emergency contact number of
    the issuing company (say,
    Thomas Cook) separately.
•   Normally, this company will
    give you some money
    immediately to tide over the
    next couple of days, while
    processing your claim for the
    total amount lost. Be truthful
    in declaring the amount that
    has been lost
•   Do not countersign your
    cheques in advance. Do so
    only at the point of purchase
    or exchange.
•   If you are staying at a hotel for
    an extended period of time,
    and you intend to settle the
    bill with cash or travellers’
    cheques, you might want to
    pay up the room rent for the
    whole period in advance – it
    will be that much less cash to
    worry about. You can always
    get a refund from the hotel if
    you cut your stay short.
                                   17
•   Exchange rates vary from
    place to place in the same
    city. Watch out for
    commissions and other
    deductions. Hotel front desks
    normally offer very poor rates.
    Banks are the best, but have
    limited hours of service. You
    will need proof of identity, like
    your passport.
•   If you are travelling from
    home country to only one
    destination, e.g. Japan, and
    getting back, draw your
    exchange in the currency of
    that country. You then avoid
    currency exchange
    transaction losses. The
    common tendency is to draw
    US dollars – which have the
    advantage of getting accepted
    universally; but you lose
    money twice, when you
    convert dollars to the local
    currency, and then at the time
    of converting the left-over
    balance back to dollars.
                                   18
•   Convert to local currency in
    installments, as per your
    needs. Many countries (e.g.
    China) have restrictions on
    where you can change the
    left-over balance back to
    dollars. Often, it is at the
    airport, at the point of
    departure; and in smaller
    airports, these counters do
    not stay open 24X7.




                                   19
CHAPTER 3:
           Security




•   Security procedures have
    become much stricter in
    recent years. Take this
    subject seriously.
                               20
•   Do not make any flippant
    comments or jokes about
    guns or hijacks while at an
    airport or on a flight. It can
    lead to serious trouble,
    including getting arrested.
    Security is no joking matter.
•   If security procedures at any
    airport seem excessive, do
    not lose your temper. Keep
    your cool, and just go through
    with it. The last thing you want
    is the flight taking off without
    you.
•   Do not accept packages from
    anyone for delivery. This is
    really high risk. Even if it is a
    relative, ask to see what it is
    inside. You should be able to
    explain, if asked. Drugs invite
    death penalties in some
    countries.
•   You are prohibited from
    carrying certain objects in
    your hand baggage or on your
    person. The list is getting
    longer by the day. Check it
                                   21
out in advance. If your
    favourite Swiss knife gets
    confiscated, do not argue.
    The security agent is just
    following the rules.
•   Look out for restrictions on
    photography.




                                   22
CHAPTER 4:
             In flight




•   Listen to the safety
    announcements carefully,
    even if you are a seasoned
    traveller. Aircraft layouts vary,
    and it is important to know
                                   23
where the lifejackets are;
    where the nearest emergency
    exit is; and so on.
    • Studies show that most
        people do not swing into
        action when an emergency
        is announced. To prevent
        this, mentally “walk
        through” the steps you
        would take, if an
        emergency is declared.
        This will save you precious
        seconds when needed.
    • In an emergency, do not
        struggle to carry your bags
        with you. If your passport,
        ticket and money are on
        your person, then that’s
        fine; in a real jam, you can
        dispense with these also.
•   Get up and walk around
    whenever permitted. This
    keeps your blood circulation
    going.
    • Very long flights, with little
        or no movement, carry the
        risk of promoting a
                                  24
condition known as Deep
        Vein Thrombosis (DVT) –
        where the blood tends to
        form a clot that travels
        towards the heart and
        creates a threat to life.
    • While this is still not
        something that should
        scare you off flying, you
        can talk to your doctor
        prior to the flight. Get more
        aware of the risks and
        what to do to prevent this
        from happening to you –
        especially if you already
        have high blood pressure
        or heart problems.
•   Drink a lot of water or juices,
    since the air-conditioned
    atmosphere dehydrates you.
    Alcohol is best avoided, in the
    same context.
•   Keep your seat belt on when
    sleeping. This way, the cabin
    attendant doesn’t have to
    wake you up when the seat

                                   25
belt sign comes on due to
turbulence.




                            26
CHAPTER 5:
             Jet lag




•   While jet lag is not completely
    avoidable, here are some tips
    to minimize the impact :
    • Do not overeat, before or
       during the flight.
    • At the destination, try to
       fall into the rhythm of that

                                 27
location – if you reach in
       daytime, try to stay awake
       till night.
    • Get some light exercise on
       arrival, like a walk.
    • Drink a lot of water.
•   Be mentally prepared for a
    couple of days of discomfort
    and poor sleep.
•   Some pills are available to get
    you to sleep better. Avoidable.
    Handle the whole thing
    “naturally”.




                                 28
CHAPTER 6:
        At the destination




•   Keep your passport in a safe
    place at all times. In a hotel,
    do not leave it lying around in
    the room, but ask for a hotel
    safe deposit locker.



                                  29
•    Unless required by local
         law, do not carry on your
         person when going out of
         the hotel.
    • Do not hand over to
         anyone, unless it is the
         local police / authorities;
         and then also, only with
         good reason.
    • If lost, report immediately
         to local police. Get a
         written report from them,
         without which a duplicate
         may not be issued.
•   Carry a card showing the
    hotel’s name and address, at
    all times. Many cards carry
    this information in English on
    one side and the local
    language on the reverse. This
    helps with taxi drivers, when
    you can’t speak in the local
    language.
•   It is easy to get confused in a
    strange city. Carry this hotel
    card even when you are going

                                  30
for your morning walk. Check
    with the hotel what a good
    route would be. In some
    cities, neighbourhoods
    change character within a few
    hundred metres.
•   As soon as you check in at
    the hotel, ask for a safety
    locker for your valuables. The
    room is not a good place,
    unless it comes with its own
    electronic locker.
•   Do not hang the “Please clean
    my room” sign outside your
    door. It advertises the fact that
    there is no one inside. Rooms
    get cleaned anyway.
•   Look out for baggage thieves
    and pickpockets. Their
    favourite method is to operate
    in pairs. One person distracts
    your attention, while the other
    takes your bag or wallet.
•   Typical tricks include the
    following:
    • Dropping some money in
        front of you or under a
                                   31
counter, and saying you
       have dropped the money.
       You put your bag on the
       counter, bend down, and
       your bag is gone.
    • Smearing the back of your
       shirt or jacket with
       ketchup, and telling you
       your clothing has been
       spoilt. You put your bag
       down, twist your head and
       try to look at your own
       back, and your bag is
       gone.
    • You are at the check in
       counter at the airport or
       hotel. You are filling up a
       form, with your briefcase
       at your feet. You then look
       down, and it’s not there.
    • One person approaches
       you, and pretends to sell
       you something. When your
       attention is thus distracted,
       your bag gets lifted.
•   Vulnerable points are where
    your attention is focussed on
                                  32
something else-e.g. when you
    are boarding a taxi at the
    airport, or getting down from
    one at the hotel.
•   Be sensible about where you
    go out in the evening. If
    possible, take a local person
    along. Do not carry all your
    cash – just what you will need
    at that time.
•   Onward flight reservation:
    Some airlines require that you
    “reconfirm” your onward
    journey(s), even if you are
    carrying a confirmed ticket.
    Get this done, as soon as you
    reach a city.




                                33
CHAPTER 7:
       Business meetings




•   Business meetings - checklist
    • Laptop, charger, adaptor
       plug
    • Visiting cards
    • Files / folders
    • Literature
                                34
•  Backup CD with all
       presentations
    • Blank sheets, letterheads
    • Daily meeting schedule
•   Business protocol
    • Be on time for everything.
       You do not want to start a
       business relationship with
       an excuse or an apology.
    • If someone is picking you
       up from the hotel, go down
       and wait at the lobby
       entrance a few minutes
       ahead of time. This way,
       that person can avoid the
       hassle of parking and
       walking – often in
       inclement weather.
    • If you have to go to
       someone’s office next
       morning, check out the
       route and transport the
       previous evening itself at
       the hotel reception.
       Anticipate traffic delays.
    • Be sensitive to local
       customs and culture.
                               35
Avoid making critical
    references to the local
    food, clothes or habits.
•   Carry a briefcase that can
    be locked. You do not
    want to leave confidential
    information lying around.
•   In many countries,
    residence phone numbers
    are not given out freely.
    Outside of office hours, it
    is considered personal
    time. Be sensitive to this.
    Do not presume that
    calling someone up late in
    the evening, or dropping in
    unannounced at their
    home, is okay.




                             36
Total trip checklist




1.   Passport
2.   Passport photocopy
3.   Passport photos
4.   Visa(s)
5.   Foreign exchange / money

                                37
6.  Flight ticket
7.  Embarkation card
8.  Credit cards
9.  Frequent flyer cards
10. Business cards, letterheads
11. Business files
12. Mobile phone
13. Laptop
14. Diary / PDA
15. Electrical charger(s)
16. Universal adaptor plug
17. Medicine kit
18. Medical insurance
19. Travel schedule summary
20. Clothes
21. Walking shoes & formal shoes
22. Reading material
23. Gifts

            NOTES




                              38
39

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International Travel Hand Book

  • 1. INTERNATIONAL TRAVEL The Complete Handbook Achal Raghavan achalraghavan@yahoo.co.in July 2008 1
  • 2. Getting ready for that first trip overseas? Then this is the book for you. Even if you have already made several trips abroad, you will find many useful tips inside to make your visit that much more effective, enjoyable and trouble- free. Starting with basics, this book will take you through simple, easy-to- follow steps which will help you get rid of that “Did I forget something important?” feeling, and sleep easy at night. There is also a special section at the end that deals with preparing for overseas business meetings. Happy journey! 2
  • 3. CONTENTS Chapter 1: Getting ready Chapter 2: Money Chapter 3: Security Chapter 4: In flight Chapter 5: Jet lag Chapter 6: At the destination Chapter 7: Business meetings Total trip checklist 3
  • 4. CHAPTER 1: Getting ready for the trip Passport 4
  • 5. The most important document, without which international travel becomes virtually impossible. • Check expiry / validity date. If less than six months left, some countries do not recognize the validity. Passport copy • Keep separate from passport itself. This copy will come in handy if the original is lost, and you approach the embassy for a duplicate. • Leave another copy behind at home office. Can be faxed (or scanned and emailed) to where you are, in an emergency. • You can also scan the passport and email it to yourself as an attachment. 5
  • 6. That way, you can access it and print it out from anywhere in the world. Passport photo • Keep 10 extra copies handy at all times, separate from passport. Might be required for extra visas or some other applications. Visa(s) • These are permits from different countries for entry; you must ensure they are in order, before leaving home country. • Do not proceed on vague impressions that a visa can be obtained on arrival at the destination airport. Such facilities are indeed offered by some countries to select 6
  • 7. nationalities, but increasingly rarely, in view of security concerns. Verify the rules. Embarkation card • This is to be surrendered at the immigration counter, at the point of departure. • Get a blank form from your travel agent and fill it up in advance. Saves you some work while standing in a queue at the airport. Flight ticket • Another important document, to be carried safe. Losing the ticket creates major problems for re-issue. • Clearly specify your meal preference, especially if you are vegetarian or you want a low-salt diet. Planes do not 7
  • 8. normally carry extras of special meals. • Window seats are not a good idea on long flights, especially in tourist class. Aisle seats are better, since you can get up and go to the toilet or stretch your legs without having to step over someone else. Middle seats, of course, have to be avoided at all costs! • Note where your PNR number (airline’s number assigned to you) is printed. If you are making changes over the phone, this number comes in handy. • Keep your frequent flyer cards handy. Useful, to get preferential treatment from airline staff. Medical insurance 8
  • 9. Very important – for your peace of mind. These normally work like this: • If the medical expense you incur is below a certain limit, say, $50, you pay yourself. • Any expense above that limit will be reimbursed directly by the insurance company to the medical establishment. • The policy will carry a contact phone number, which you will have to use at the time of incurring the expenditure. Show the policy to the establishment in advance, to avoid later complications or embarrassment. • At the time of taking the policy in your hometown, you will be asked to go through a medical check. There could be 9
  • 10. “exclusions” in the policy, which are driven by your existing medical condition. Study these carefully before starting on the trip. Packing a bag • Every travel guide says, “Travel light”. Actually, this very good advice. You will be carrying your bags yourself right through, and trolleys are sometimes difficult to get at airports. Wheeled bags are a “must”. If you don’t have one, it is worth the investment. • Carry clothes which you can “mix and match”. For example, for a man, a few dark trousers, white / light coloured shirts, black socks and black shoes will do just fine for a business trip. • Ties and jackets – optional, depending upon your line of 10
  • 11. work. One jacket is always useful – lots of handy pockets, and some protection from the weather. • You can assume same day laundry in most hotels. Expensive, but worth it. Carry some clothes washing powder, if you are up to washing clothes yourself in the wash basin in hot water. Most hotels will give you an ironing board and iron, especially if you specify it while making the booking. • Check the weather at the destination and pack suitable clothes. Many web sites give you forecasts for major cities. • A medicine kit is a must – your home-base doctor can help you with the recommended list. If you need special medication, carry enough to last for the trip, with some cushion. Keep the prescription handy – buying 11
  • 12. medicine without a prescription is virtually impossible in most countries. • International airports are notorious for misplacing your checked-in bags. Most of the airlines are good at tracking your missing your bag and delivering it to your next stop; but the inconvenience is considerable. • Make sure your handbag / cabin bag contains all the papers for the first day’s meetings, and one change of clothes. This way, you can at least get on with work. • The airline will give you some money to buy daily essentials, so that you can manage your trip till they locate and deliver your bag. Most airlines have a fixed sum, as policy. • If the bag stays lost, there are standard rules for reimbursement. 12
  • 13. Today’s business makes you carry a lot of electronic equipment – laptop, mobile, pocket PC / PDA, etc. Each needs a distinctive charger attachment. Make sure you pack these. A universal plug adaptor is crucial. Plug configurations vary from country to country. You can buy an adaptor at most international airports. Travel schedule summary • Prepare a sheet showing your flight schedules and hotel contact details. Carry a copy with you as a ready reckoner, and give other copies to family, office and overseas business contacts. Then everyone is “on the same page”. Update everyone on changes. 13
  • 14. 14
  • 15. CHAPTER 2: Money • Foreign exchange can be carried in many ways – international credit card, travellers’ cheques, and cash. 15
  • 16. International credit cards are convenient; but keep them safe, and watch how they are swiped at shops / hotels. • Do not allow the shop to take the card to another room without your presence. The idea is to protect yourself against false billing / theft of card identity. • Keep the card number separate, to report if the card gets lost or stolen. • Using your card to draw money at an ATM overseas normally would attract additional charges • Travellers cheques are much safer than cash, but need meticulous tracking – in terms of which serial numbers have been spent, and which are still with you. If you lose the cheques, you will need this detail. Keep this listing separate from the cheques. 16
  • 17. Also note down the emergency contact number of the issuing company (say, Thomas Cook) separately. • Normally, this company will give you some money immediately to tide over the next couple of days, while processing your claim for the total amount lost. Be truthful in declaring the amount that has been lost • Do not countersign your cheques in advance. Do so only at the point of purchase or exchange. • If you are staying at a hotel for an extended period of time, and you intend to settle the bill with cash or travellers’ cheques, you might want to pay up the room rent for the whole period in advance – it will be that much less cash to worry about. You can always get a refund from the hotel if you cut your stay short. 17
  • 18. Exchange rates vary from place to place in the same city. Watch out for commissions and other deductions. Hotel front desks normally offer very poor rates. Banks are the best, but have limited hours of service. You will need proof of identity, like your passport. • If you are travelling from home country to only one destination, e.g. Japan, and getting back, draw your exchange in the currency of that country. You then avoid currency exchange transaction losses. The common tendency is to draw US dollars – which have the advantage of getting accepted universally; but you lose money twice, when you convert dollars to the local currency, and then at the time of converting the left-over balance back to dollars. 18
  • 19. Convert to local currency in installments, as per your needs. Many countries (e.g. China) have restrictions on where you can change the left-over balance back to dollars. Often, it is at the airport, at the point of departure; and in smaller airports, these counters do not stay open 24X7. 19
  • 20. CHAPTER 3: Security • Security procedures have become much stricter in recent years. Take this subject seriously. 20
  • 21. Do not make any flippant comments or jokes about guns or hijacks while at an airport or on a flight. It can lead to serious trouble, including getting arrested. Security is no joking matter. • If security procedures at any airport seem excessive, do not lose your temper. Keep your cool, and just go through with it. The last thing you want is the flight taking off without you. • Do not accept packages from anyone for delivery. This is really high risk. Even if it is a relative, ask to see what it is inside. You should be able to explain, if asked. Drugs invite death penalties in some countries. • You are prohibited from carrying certain objects in your hand baggage or on your person. The list is getting longer by the day. Check it 21
  • 22. out in advance. If your favourite Swiss knife gets confiscated, do not argue. The security agent is just following the rules. • Look out for restrictions on photography. 22
  • 23. CHAPTER 4: In flight • Listen to the safety announcements carefully, even if you are a seasoned traveller. Aircraft layouts vary, and it is important to know 23
  • 24. where the lifejackets are; where the nearest emergency exit is; and so on. • Studies show that most people do not swing into action when an emergency is announced. To prevent this, mentally “walk through” the steps you would take, if an emergency is declared. This will save you precious seconds when needed. • In an emergency, do not struggle to carry your bags with you. If your passport, ticket and money are on your person, then that’s fine; in a real jam, you can dispense with these also. • Get up and walk around whenever permitted. This keeps your blood circulation going. • Very long flights, with little or no movement, carry the risk of promoting a 24
  • 25. condition known as Deep Vein Thrombosis (DVT) – where the blood tends to form a clot that travels towards the heart and creates a threat to life. • While this is still not something that should scare you off flying, you can talk to your doctor prior to the flight. Get more aware of the risks and what to do to prevent this from happening to you – especially if you already have high blood pressure or heart problems. • Drink a lot of water or juices, since the air-conditioned atmosphere dehydrates you. Alcohol is best avoided, in the same context. • Keep your seat belt on when sleeping. This way, the cabin attendant doesn’t have to wake you up when the seat 25
  • 26. belt sign comes on due to turbulence. 26
  • 27. CHAPTER 5: Jet lag • While jet lag is not completely avoidable, here are some tips to minimize the impact : • Do not overeat, before or during the flight. • At the destination, try to fall into the rhythm of that 27
  • 28. location – if you reach in daytime, try to stay awake till night. • Get some light exercise on arrival, like a walk. • Drink a lot of water. • Be mentally prepared for a couple of days of discomfort and poor sleep. • Some pills are available to get you to sleep better. Avoidable. Handle the whole thing “naturally”. 28
  • 29. CHAPTER 6: At the destination • Keep your passport in a safe place at all times. In a hotel, do not leave it lying around in the room, but ask for a hotel safe deposit locker. 29
  • 30. Unless required by local law, do not carry on your person when going out of the hotel. • Do not hand over to anyone, unless it is the local police / authorities; and then also, only with good reason. • If lost, report immediately to local police. Get a written report from them, without which a duplicate may not be issued. • Carry a card showing the hotel’s name and address, at all times. Many cards carry this information in English on one side and the local language on the reverse. This helps with taxi drivers, when you can’t speak in the local language. • It is easy to get confused in a strange city. Carry this hotel card even when you are going 30
  • 31. for your morning walk. Check with the hotel what a good route would be. In some cities, neighbourhoods change character within a few hundred metres. • As soon as you check in at the hotel, ask for a safety locker for your valuables. The room is not a good place, unless it comes with its own electronic locker. • Do not hang the “Please clean my room” sign outside your door. It advertises the fact that there is no one inside. Rooms get cleaned anyway. • Look out for baggage thieves and pickpockets. Their favourite method is to operate in pairs. One person distracts your attention, while the other takes your bag or wallet. • Typical tricks include the following: • Dropping some money in front of you or under a 31
  • 32. counter, and saying you have dropped the money. You put your bag on the counter, bend down, and your bag is gone. • Smearing the back of your shirt or jacket with ketchup, and telling you your clothing has been spoilt. You put your bag down, twist your head and try to look at your own back, and your bag is gone. • You are at the check in counter at the airport or hotel. You are filling up a form, with your briefcase at your feet. You then look down, and it’s not there. • One person approaches you, and pretends to sell you something. When your attention is thus distracted, your bag gets lifted. • Vulnerable points are where your attention is focussed on 32
  • 33. something else-e.g. when you are boarding a taxi at the airport, or getting down from one at the hotel. • Be sensible about where you go out in the evening. If possible, take a local person along. Do not carry all your cash – just what you will need at that time. • Onward flight reservation: Some airlines require that you “reconfirm” your onward journey(s), even if you are carrying a confirmed ticket. Get this done, as soon as you reach a city. 33
  • 34. CHAPTER 7: Business meetings • Business meetings - checklist • Laptop, charger, adaptor plug • Visiting cards • Files / folders • Literature 34
  • 35. • Backup CD with all presentations • Blank sheets, letterheads • Daily meeting schedule • Business protocol • Be on time for everything. You do not want to start a business relationship with an excuse or an apology. • If someone is picking you up from the hotel, go down and wait at the lobby entrance a few minutes ahead of time. This way, that person can avoid the hassle of parking and walking – often in inclement weather. • If you have to go to someone’s office next morning, check out the route and transport the previous evening itself at the hotel reception. Anticipate traffic delays. • Be sensitive to local customs and culture. 35
  • 36. Avoid making critical references to the local food, clothes or habits. • Carry a briefcase that can be locked. You do not want to leave confidential information lying around. • In many countries, residence phone numbers are not given out freely. Outside of office hours, it is considered personal time. Be sensitive to this. Do not presume that calling someone up late in the evening, or dropping in unannounced at their home, is okay. 36
  • 37. Total trip checklist 1. Passport 2. Passport photocopy 3. Passport photos 4. Visa(s) 5. Foreign exchange / money 37
  • 38. 6. Flight ticket 7. Embarkation card 8. Credit cards 9. Frequent flyer cards 10. Business cards, letterheads 11. Business files 12. Mobile phone 13. Laptop 14. Diary / PDA 15. Electrical charger(s) 16. Universal adaptor plug 17. Medicine kit 18. Medical insurance 19. Travel schedule summary 20. Clothes 21. Walking shoes & formal shoes 22. Reading material 23. Gifts NOTES 38
  • 39. 39