SlideShare une entreprise Scribd logo
1  sur  14
Licensing
Electronic
  Content
 Negotiating with Vendors:
     Being Prepared

2011 Charleston Conference
What’s a License?

• Sanction granted by one party to another
  to perform activities that are otherwise
  not permitted or clearly defined
• Legal instrument establishing rights of
  BOTH parties
• A contract; an agreement
• Consists primarily of:
 • A body, with general terms/conditions
 • Appendixes/Attachments/Schedules, Exhibits
   addressing
Why Sign A License?
“A verbal contract isn’t worth
the paper it’s printed on.”
                            Samuel Goldwyn


“Trust everybody, but cut the cards.”
                          Finely Peter Dunne


“Those who trust in chance must
abide by the results of chance.”
                            Calvin Coolidge
Some Other Reasons
• To affirm rights/privileges and define
  limits; to protect against abuse
• To specifically detail obligations
 • Traditional law/custom may not cover all relevant
   issues
 • Specific allowances may be available, but not
   defined elsewhere
• License supersedes other instruments
  (eg, if license prohibits ILL, licensee
  cannot claim right under “fair use”)
Preparations:
                      Know Thyself
•       Confirm access is necessary
    •      Do you have it via an aggregator, or a consortium?
    •      Is it available for free (eg, Project Gutenberg) and is that platform acceptable?

•       Do you hold current or previously-published volumes, or is it a new order?
    •      May affect back-file access privileges or pricing

•       Have IP range on-hand, or where vendors can get it
    •      IP info should be kept up-to-date
    •      Know IP number(s) of your proxy server

•       Know your internal selection/licensing process
    •      Do you prefer to pay directly or via an agent? Consortium? By credit card?
    •      Are your subs consolidated or spread out – and how will this be tracked?
    •      Who executes the agreement?

•       Have institution’s contact points on hand
    •      Billing, technical issues, content decisions, etc

•       Know to which Shibboleth federation your institution belongs
•       What/how many sites are included?
•       Know your link resolvers
•       Does your institution use SERU?
Preparations:
       Know Thy Vendor
• Confirm if/where content exists online
• Preview providers license/terms and conditions
  •   Sales issues, terms/conditions may be in different documents
  •   May have different licenses/terms for books and journals
  •   Watch out for click-throughs

• Will they bill through your subscription agent(s)?
• Find out who has final say over prices, terms
• Get contact names
  •   Primary and back up
  •   May be different contacts for tech support, customer service, etc

• Does the vendor use SERU?
Permitted Uses
• Upload to course management systems?
  •   Content itself or links?
• Print/download to personal devices?
  •   Limits on number of pages or copies?
• Satisfy ILL requests (and how?)
  •   Email? Print? Print/Fax?
• Email amongst authorized users?
  •   Content or links?
• Commercial vs non-commercial use
  •   Are additional permissions required?
Service
• MARC records supplied? How?
• Statistics available? How?
 • COUNTER-compliant? SUSHI?
• Notices of downtime
• Participating in discovery services?
 • Not A/I, but web search optimization
Access
•   Authentication
    •       IP ranges vs passwords

•   Concurrent use restrictions
    •       More common in database agreements than primary content licenses

•   DRM (primarily an e-book issue)
•   Point of access
    •       Who controls access/data – publisher or third party host?
        •       Still the licensors responsibility to ensure uptime/service

•   Post-cancellation rights
    •       Via local media or servers? Third parties? Publisher’s website?

•   Proxy servers permitted?
    •       Important for remote access

•   Back-file access -- included? Or available for an extra fee?
•   Long-term access/preservation
    •       CLOCKSS, LOCKSS, Portico
$$$$$$
• Can you swap out little-used/unwanted
  content for other material?
    •   Reduced fees for non-subscribed materials?
• Rent to own?
• Different fees for single vs multiple users?
• Perpetual access -- extra?
• Back-files -- included or extra?
• Single titles vs collections
• Multi-site (system/consortial) discounts
  available?
• Lease vs purchase
Legalese
• Breaches (resolution, remedies)
• Confidentiality
• Definitions
    •   What’s a Site? A User?
• Governance
•   Indemnity clauses
•   Notification
•   Obligations
•   Term
•   Termination
•   Warranties/representations
Final Observations
• Negotiations require information and patience
  •   Understanding your institution’s/group’s strategy/needs
      regarding e-content
      •   Know what’s negotiable – and what’s not
      •   Don’t negotiate piecemeal: think big picture

  •   Be aware of the vendor’s requirements/objectives

• Goal is a MUTUALLY-agreeable license
  •   Negotiations shouldn’t be acrimonious or personal, even if they
      are adversarial
• Don’t be afraid to ask or explanations of anything
• “If you don’t ask, you don’t get” (attributed to
  Gandhi)
Some resources
http://www.licensingmodels.com
http://www.niso.org/workrooms/seru
http://www.licensingdigitalcontent.blogspot.com
http://www.licensingdigitalcontent.blogspot.com
“A Licensing Survival Guide for Librarians”
      http://www.informaworld.com/10.1080/15424060902932201

National Network of Libraries of Medicine
      http://nnlm.gov/mar/rsdd/elicense.html
Contact Information
Adam Chesler
Director of Library Relations
Business Expert Press


571-CHESLER (571-243-7537)
adam.chesler@businessexpertpress.com

Contenu connexe

Similaire à Charleston Conference licensing e content 2011

Managed Service Provider Contracts
Managed Service Provider ContractsManaged Service Provider Contracts
Managed Service Provider Contracts
WhitmeyerTuffin
 
Licensing and its impact on ill oct 2012b
Licensing and its impact on ill oct 2012bLicensing and its impact on ill oct 2012b
Licensing and its impact on ill oct 2012b
WiLS
 
What does .brand mean for you?
What does .brand mean for you?What does .brand mean for you?
What does .brand mean for you?
Rob Blamires
 
12 02-14 information security managers - unannotated
12 02-14 information security managers - unannotated12 02-14 information security managers - unannotated
12 02-14 information security managers - unannotated
wdsnead
 
Bb webinar 3 pp partnerships
Bb webinar 3   pp partnershipsBb webinar 3   pp partnerships
Bb webinar 3 pp partnerships
Ann Treacy
 

Similaire à Charleston Conference licensing e content 2011 (20)

Negotiating with Vendors
Negotiating with VendorsNegotiating with Vendors
Negotiating with Vendors
 
Pls 780 week 5
Pls 780 week 5Pls 780 week 5
Pls 780 week 5
 
Managed Service Provider Contracts
Managed Service Provider ContractsManaged Service Provider Contracts
Managed Service Provider Contracts
 
Licensing and its impact on ill oct 2012b
Licensing and its impact on ill oct 2012bLicensing and its impact on ill oct 2012b
Licensing and its impact on ill oct 2012b
 
Protecting Your Business Globally - David Snead, i2Coalition
Protecting Your Business Globally - David Snead, i2CoalitionProtecting Your Business Globally - David Snead, i2Coalition
Protecting Your Business Globally - David Snead, i2Coalition
 
Flight WEST 2018 Presentation - A Buyer Investor Playbook for Successfully Na...
Flight WEST 2018 Presentation - A Buyer Investor Playbook for Successfully Na...Flight WEST 2018 Presentation - A Buyer Investor Playbook for Successfully Na...
Flight WEST 2018 Presentation - A Buyer Investor Playbook for Successfully Na...
 
Don't Let Open Source be the Deal Breaker In Your M&A
Don't Let Open Source be the Deal Breaker In Your M&A Don't Let Open Source be the Deal Breaker In Your M&A
Don't Let Open Source be the Deal Breaker In Your M&A
 
FLIGHT Amsterdam Presentation - Don’t Let Open Source Software Kill Your Deal
FLIGHT Amsterdam Presentation - Don’t Let Open Source Software Kill Your DealFLIGHT Amsterdam Presentation - Don’t Let Open Source Software Kill Your Deal
FLIGHT Amsterdam Presentation - Don’t Let Open Source Software Kill Your Deal
 
Winning the Cage-Match: How to Successfully Navigate Open Source Software iss...
Winning the Cage-Match: How to Successfully Navigate Open Source Software iss...Winning the Cage-Match: How to Successfully Navigate Open Source Software iss...
Winning the Cage-Match: How to Successfully Navigate Open Source Software iss...
 
What does .brand mean for you?
What does .brand mean for you?What does .brand mean for you?
What does .brand mean for you?
 
12 02-14 information security managers - unannotated
12 02-14 information security managers - unannotated12 02-14 information security managers - unannotated
12 02-14 information security managers - unannotated
 
13756360_1.PPT
13756360_1.PPT13756360_1.PPT
13756360_1.PPT
 
Streamline Your Negotiation: Creating & Updating a License Template for Your...
Streamline Your Negotiation: Creating & Updating a License Template for Your...Streamline Your Negotiation: Creating & Updating a License Template for Your...
Streamline Your Negotiation: Creating & Updating a License Template for Your...
 
Software Licensing Simplified
Software Licensing SimplifiedSoftware Licensing Simplified
Software Licensing Simplified
 
Bb webinar 3 pp partnerships
Bb webinar 3   pp partnershipsBb webinar 3   pp partnerships
Bb webinar 3 pp partnerships
 
What I Wish I Knew Before I Signed that Contract - OKC
What I Wish I Knew Before I Signed that Contract - OKCWhat I Wish I Knew Before I Signed that Contract - OKC
What I Wish I Knew Before I Signed that Contract - OKC
 
What I Wish I Knew Before I Signed that Contract - San Antonio
What I Wish I Knew Before I Signed that Contract - San Antonio What I Wish I Knew Before I Signed that Contract - San Antonio
What I Wish I Knew Before I Signed that Contract - San Antonio
 
Building Awareness Of The Business Case Is It A Rule Problem Or Is It Somet...
Building Awareness Of The Business Case   Is It A Rule Problem Or Is It Somet...Building Awareness Of The Business Case   Is It A Rule Problem Or Is It Somet...
Building Awareness Of The Business Case Is It A Rule Problem Or Is It Somet...
 
An Introduction to Blockchain for Finance Professionals
An Introduction to Blockchain for Finance ProfessionalsAn Introduction to Blockchain for Finance Professionals
An Introduction to Blockchain for Finance Professionals
 
Partnerships: A necessary evil? - MaRS Best Practices
Partnerships: A necessary evil? - MaRS Best PracticesPartnerships: A necessary evil? - MaRS Best Practices
Partnerships: A necessary evil? - MaRS Best Practices
 

Dernier

Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Victor Rentea
 
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Victor Rentea
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
panagenda
 

Dernier (20)

Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
 
MS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectorsMS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectors
 
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
 
Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...
Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...
Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...
 
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : Uncertainty
 
FWD Group - Insurer Innovation Award 2024
FWD Group - Insurer Innovation Award 2024FWD Group - Insurer Innovation Award 2024
FWD Group - Insurer Innovation Award 2024
 
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
 
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWEREMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
 
Platformless Horizons for Digital Adaptability
Platformless Horizons for Digital AdaptabilityPlatformless Horizons for Digital Adaptability
Platformless Horizons for Digital Adaptability
 
DEV meet-up UiPath Document Understanding May 7 2024 Amsterdam
DEV meet-up UiPath Document Understanding May 7 2024 AmsterdamDEV meet-up UiPath Document Understanding May 7 2024 Amsterdam
DEV meet-up UiPath Document Understanding May 7 2024 Amsterdam
 
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
 
ICT role in 21st century education and its challenges
ICT role in 21st century education and its challengesICT role in 21st century education and its challenges
ICT role in 21st century education and its challenges
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
 
Six Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal OntologySix Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal Ontology
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Understanding the FAA Part 107 License ..
Understanding the FAA Part 107 License ..Understanding the FAA Part 107 License ..
Understanding the FAA Part 107 License ..
 
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot ModelMcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
 

Charleston Conference licensing e content 2011

  • 1. Licensing Electronic Content Negotiating with Vendors: Being Prepared 2011 Charleston Conference
  • 2. What’s a License? • Sanction granted by one party to another to perform activities that are otherwise not permitted or clearly defined • Legal instrument establishing rights of BOTH parties • A contract; an agreement • Consists primarily of: • A body, with general terms/conditions • Appendixes/Attachments/Schedules, Exhibits addressing
  • 3. Why Sign A License? “A verbal contract isn’t worth the paper it’s printed on.” Samuel Goldwyn “Trust everybody, but cut the cards.” Finely Peter Dunne “Those who trust in chance must abide by the results of chance.” Calvin Coolidge
  • 4. Some Other Reasons • To affirm rights/privileges and define limits; to protect against abuse • To specifically detail obligations • Traditional law/custom may not cover all relevant issues • Specific allowances may be available, but not defined elsewhere • License supersedes other instruments (eg, if license prohibits ILL, licensee cannot claim right under “fair use”)
  • 5. Preparations: Know Thyself • Confirm access is necessary • Do you have it via an aggregator, or a consortium? • Is it available for free (eg, Project Gutenberg) and is that platform acceptable? • Do you hold current or previously-published volumes, or is it a new order? • May affect back-file access privileges or pricing • Have IP range on-hand, or where vendors can get it • IP info should be kept up-to-date • Know IP number(s) of your proxy server • Know your internal selection/licensing process • Do you prefer to pay directly or via an agent? Consortium? By credit card? • Are your subs consolidated or spread out – and how will this be tracked? • Who executes the agreement? • Have institution’s contact points on hand • Billing, technical issues, content decisions, etc • Know to which Shibboleth federation your institution belongs • What/how many sites are included? • Know your link resolvers • Does your institution use SERU?
  • 6. Preparations: Know Thy Vendor • Confirm if/where content exists online • Preview providers license/terms and conditions • Sales issues, terms/conditions may be in different documents • May have different licenses/terms for books and journals • Watch out for click-throughs • Will they bill through your subscription agent(s)? • Find out who has final say over prices, terms • Get contact names • Primary and back up • May be different contacts for tech support, customer service, etc • Does the vendor use SERU?
  • 7. Permitted Uses • Upload to course management systems? • Content itself or links? • Print/download to personal devices? • Limits on number of pages or copies? • Satisfy ILL requests (and how?) • Email? Print? Print/Fax? • Email amongst authorized users? • Content or links? • Commercial vs non-commercial use • Are additional permissions required?
  • 8. Service • MARC records supplied? How? • Statistics available? How? • COUNTER-compliant? SUSHI? • Notices of downtime • Participating in discovery services? • Not A/I, but web search optimization
  • 9. Access • Authentication • IP ranges vs passwords • Concurrent use restrictions • More common in database agreements than primary content licenses • DRM (primarily an e-book issue) • Point of access • Who controls access/data – publisher or third party host? • Still the licensors responsibility to ensure uptime/service • Post-cancellation rights • Via local media or servers? Third parties? Publisher’s website? • Proxy servers permitted? • Important for remote access • Back-file access -- included? Or available for an extra fee? • Long-term access/preservation • CLOCKSS, LOCKSS, Portico
  • 10. $$$$$$ • Can you swap out little-used/unwanted content for other material? • Reduced fees for non-subscribed materials? • Rent to own? • Different fees for single vs multiple users? • Perpetual access -- extra? • Back-files -- included or extra? • Single titles vs collections • Multi-site (system/consortial) discounts available? • Lease vs purchase
  • 11. Legalese • Breaches (resolution, remedies) • Confidentiality • Definitions • What’s a Site? A User? • Governance • Indemnity clauses • Notification • Obligations • Term • Termination • Warranties/representations
  • 12. Final Observations • Negotiations require information and patience • Understanding your institution’s/group’s strategy/needs regarding e-content • Know what’s negotiable – and what’s not • Don’t negotiate piecemeal: think big picture • Be aware of the vendor’s requirements/objectives • Goal is a MUTUALLY-agreeable license • Negotiations shouldn’t be acrimonious or personal, even if they are adversarial • Don’t be afraid to ask or explanations of anything • “If you don’t ask, you don’t get” (attributed to Gandhi)
  • 13. Some resources http://www.licensingmodels.com http://www.niso.org/workrooms/seru http://www.licensingdigitalcontent.blogspot.com http://www.licensingdigitalcontent.blogspot.com “A Licensing Survival Guide for Librarians” http://www.informaworld.com/10.1080/15424060902932201 National Network of Libraries of Medicine http://nnlm.gov/mar/rsdd/elicense.html
  • 14. Contact Information Adam Chesler Director of Library Relations Business Expert Press 571-CHESLER (571-243-7537) adam.chesler@businessexpertpress.com

Notes de l'éditeur

  1. \n
  2. \n
  3. \n
  4. \n
  5. \n
  6. \n
  7. \n
  8. \n
  9. \n
  10. \n
  11. \n
  12. \n
  13. \n
  14. \n