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- 4. COSTOS REDUCIDOS FLEXIBILIDAD MAS MOBILIDAD FACIL IMPLEMENTACION AGILIDAD ALTA AUTOMATIZACION PRODUCTIVIDAD COSTOS REDUCIDOS FLEXIBILIDAD MAS MOBILIDAD FACIL IMPLEMENTACION AGILIDAD ALTA AUTOMATIZACION PRODUCTIVIDAD CON UNA INFRAESTRUCTURA: EFICIENTE “Auto - Mantenida” BASADA EN EL USO ESCALABLE Y ELASTICA BENEFICIOS:
- 6. APLICACIONES DE NEGOCIO COLABORACION ALMACENAMIENTO PLATAFORMAMANEJOPRODUCTIVIDAD COMUNICACIONES PROFUNDAINVERSIONENINFRAESTRUCTURA Más de $ 2B invertido en infraestructura en la nube Datos Geo-replicados Flexibilidad de Nubes públicas y privadas 30.000 ingenieros que trabajan en servicios en la nube COMPROMETIDOSALAEXCELENCIADELOS SERVCIOS Tiempo de actividad respaldado financieramente Cumple SAS 70 e ISO 27001 Innovación en manejo de huella de carbono Modelo de innovación rápida
- 16. 16 • • • • • • •
- 17. Necesita sincronización de Active Directory Capacidad para sincronizar/administrar grupos de usuarios Necesita capacidades avanzadas de archivo Archivo de correos electrónicos para cumplimiento legal2 Necesita BES BlackBerry Enterprise Server 3 Crecimiento a >50 usuarios Organización de más de 50 PCs hoy o mañana4 Soporte telefónico 24x7 Mayor contacto vs. soporte de la comunidad 5
- 18. Ofertas para el segmento de usuarios: Familia del Plan K •Buzón de correo de 1 GB •Sin asignación de almacén en SharePoint •Outlook Web Access (OWA completo, no Lite) •Soporte POP y ActiveSync •Mensajes, calendario, contactos •Anti-Virus / Anti-Correos no deseados •Capacidades de búsqueda en sitios •Office Web Apps Office 365 para empresas Segmentos de usuarios: Características correctas para los usuarios correctos 18 Oferta de características enriquecidas que satisface las necesidades totales de mensajes y colaboración Oferta de bajo precio para los usuarios que no tienen hoy capacidades de mensajes y colaboración Ofertas para el segmento de usuarios: Familia del Plan E •Buzón de correo de 25GB •Almacén de 500MB en SharePoint •Conectividad total para el cliente (MAPI/IMAP) •Movilidad •Lync (comunicaciones en tiempo real) •Capacidades avanzadas de Exchange & SharePoint •Office Professional Plus •Derechos de acceso en las instalaciones Diferenciadores clave
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- 22. Porcentaje de prestación de servicio Tiempo Offline al año Crédito <99.9% 8.76 horas 25% <99% 3.29 dias 50% <95% 14.61 dias 100%
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- 25. 25 • • • • • •
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- 27. • • • • • • PublisherWord Excel PowerPoint OneNote Outlook Access InfoPath SharePoint Workspace • Excel • OneNote • PowerPoint • Word
- 28. Conectando a las personas de nuevas formas, en cualquier momento, en cualquier lugar Mensajería instantánea y presencia Conferencia web con audio y video Reemplazo de PBX28 | Microsoft Confidential
- 29. • fotos de contactos, resumen de actividades y tarjetas de contacto interactivas • ad- hoc • • 29 | Microsoft Confidential
- 33. Mejor Productividad Microsoft Competencia Conjunto de capacidades enriquecidas Incluyendo Office, proporcionando la mejor experiencia a través de la PC, teléfono y navegador La oferta de SaaS sólo proporciona capacidades básicas dejando a algunos usuarios sub - atendidos La nube en sus propios términos. Interoperabilidad transparente con soluciones locales aprovechando las tecnologías existentes (por ejemplo, RMS, Active Directory) No hay opciones locales, la integración generalmente se proporciona a través de 3ras partes o codificación personalizada Elección y Flexibilidad Características de seguridad y confianza de nivel empresariales. Control de TI minucioso respaldado por sistemas de apoyo a la empresa con un SLA respaldado financieramente. Soporte basado en aplicaciones de consumo, y un SLA respaldado en créditos de servicio Nivel Empresarial Conjunto completo de ofertas de servicio de bajo costo, cubriendo desde las necesidades básicas hasta las capacidades enriquecidas necesitadas por los trabajadores de la información Empresariales Una "talla única para todos" para cada tipo de usuario, independientemente de sus necesidades Estrategia de ofertas
- 35. © 2011 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
Notas del editor
- de los presupuestos de TI se dedica a mantener inflexible y silos del centro de datos equipos requisitos de almacenamiento enterprice aumento del 50% el año el promedio de $ 1 mil millones de la empresa mantiene 48 sistemas dispares Financiera y utiliza los sistemas ERP el número de cuentas de correo electrónico workwide se proyecta un aumento de más de 2,9 billones en 2010 a más de 3,8 millones en 2014 los datos se prevé un crecimiento en la próxima década el número de profesionales de TI está creciendo solamente en
- (Top Line – Aspirational slide to set the audience frame of mind about what could be possible given an infrastructure that has improved mechanics and economics) Transition out of previous slide – But…..given these challenges, Imagine If………… … You could achieve these benefits…… (you may choose to only speak to a few of these benefits) Costos Reducidos – Costos operacionales de TI y costos de inversion (servidores, equipos de datacenter, refrigeracion) reducidos, Computacion en la nube se paga incrementalmente, disminuyendo los costos Flexibilidad – Mucha mas flexibilidad, de crecimiento y de decrecimiento. Agilidad- No longer having to worry about constant server updates and other computing issues, organizations will be free to concentrate on innovation. More Mobility - Employees can access information wherever they are, rather than having to remain at their desks Highly Automated – No longer do IT personnel need to worry about keeping software up to date Easy Implementation: Without the need to purchase hardware, software licenses or implementation services, a company can get its cloud-computing arrangement off the ground in record time — and for a fraction of the cost of an on-premise End-User Productivity: Extend productivity to all users …… with and infrastructure that is………. Usage Based– Paying for only what you use, when you need to use it Self-Service – Providing self-service IT infrastructure to business units and departments with an SLA. This forces service-level discussion and removes the burden to procure, provision and manage infrastructure on a per application, ad-hoc basis Scalable and Elastic – Enabling faster delivery of capacity when resource needs change. Efficient – Doing all of the above with less physical space, servers, power, and cooling. Now lets see how this might all be possible……
- Key Points: No one has the breadth of cloud services Only Microsoft has a the wide set of cloud services that complements on-premises software Script: In addition to our consumer-facing cloud services, Microsoft offers the most complete set of cloud-based solutions to meet your business needs including advertising, communications (email, telephony, meetings), collaboration (document storage, sharing, workflow), business applications (CRM, business productivity), storage, management and infrastructure services. And unique to Microsoft these sets of cloud services complement a full and rich set of on-premise software enabling often times to add cloud functionality to your existing software or move between cloud and on-premises systems. Click: And with BPOS we are seeing quite a bit of momentum of customers moving to the cloud.
- Microsoft® Office 365 delivers the power of cloud productivity to businesses of all sizes, helping to save time, money and free up valued resources. Office 365 combines the familiar Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services: Exchange Online, SharePoint Online and Lync Online. Office 365 is simple to use and easy to administer – all backed by the robust security and guaranteed reliability you expect from a world-class service provider. Microsoft Office 365 Includes: Microsoft® Office Professional Plus The world’s leading productivity tool now seamlessly connected and delivered with cloud services – for the best productivity experience across the PC, Phone and Browser. Exchange Online Cloud-based email, calendar and contacts with always-up-to-date protection from viruses and spam. SharePoint Online Cloud-based service for creating sites to connect colleagues, partners and customers. Lync Online Cloud-based instant messaging, presence, and online meeting experiences with PC-audio, video conferencing and screen sharing. Key Microsoft Office 365 Benefits: Anywhere-access to email, documents, contacts, and calendars on nearly any device Work seamlessly with Microsoft Office and the other programs your users already count on everyday Business-class features including IT-level phone support, guaranteed 99.9% uptime, geo-redundancy, and disaster recovery Pay-as-you-go pricing options which give you predictability and flexibility for all or part of your organization Latest version of Business Productivity Online Suite (BPOS), which has millions of business users today Microsoft® Office 365 for small businesses offers an easy-to-use set of web-enabled tools for small businesses, independent consultants and professionals looking for business-class productivity services. Working with the tools people know and use today, Office 365 provides anywhere access to email, important documents, contacts, and calendars on nearly any device. It’s free for the first 30 days and then just $6 per user per month. Microsoft® Office 365 for enterprises brings together cloud versions of our trusted communications and collaboration software with our familiar Office Professional Plus desktop suite. It is designed to help meet your IT needs for robust security, 24/7 reliability, and user productivity. We have a variety of plans to meet the needs of businesses of all sizes and varying IT needs. Priced from $2 - $28 per month per user, each plan has the same 99.9% uptime guarantee and includes the security and support you expect from Microsoft. Office 365 offers great flexibility by allowing businesses to provide users access to only the services they need and pay-as-you-go pricing options. Microsoft® Office 365 for education provides your institution with the same great communication and collaboration experiences used in enterprises around the world while saving time and money. Microsoft Office 365 for education delivers all of this and more while training students on familiar software which employers depend upon.
- Building upon our success in the marketplace and based on what we have heard from our customers, with Office 365 we will be introducing a set of new features across all workloads and the platform You can also refer to slide #23 in the appendix for a detailed view
- The Security Program takes a risk-based, multi-dimensional approach to putting in place the necessary & adequate safeguards across all aspects of a service. The Program aims to define security requirements applicable to people, processes and technology, and implement corresponding controls & capabilities across the services themselves, the supporting platform and infrastructure components, as well as the hosting facilities and the hardware residing within them. Role & Responsibility of the Security Program: Help ensure services are developed in a secure manner. Microsoft’s Secure Development Lifecycle plays a critical role here. Help ensure the services are operated in a secure environment. Security controls exist across and within all layers of a given service, which supports the principle of defense-in-depth. Help ensure that services and infrastructure are monitored for configuration errors, vulnerabilities, security events and anomalous behavior. Help ensure incidents are promptly detected and a mature incident management process not only addresses the immediate issue, but identifies and corrects the cause. Help ensure personnel are adequately prepared and trained to identify security issues and provide notification through the appropriate procedure.
- Office Professional Plus With Microsoft® Office Professional Plus, you get the latest version of the Office applications, seamlessly connected and delivered with cloud services, so you can access your documents, email, and calendars from virtually any device. Office Professional Plus includes the new Office Web Apps, online companions to Word, Excel, PowerPoint, and OneNote, which let you review and make light edits to documents directly from a browser. Features: The flexible pay-as-you-go, per-user licensing of Office Professional Plus provides your organization with purchasing flexibility, and robust management and deployment tools give you the IT control to adapt to evolving business needs. Master your inbox and calendar with Conversation View and other advanced management tools in Outlook Leverage the power of business and social networking right within Outlook with the Outlook Social Connector Collaborate with control and confidence with co-authoring Instantly share slideshows, across town or around the world with PowerPoint Broadcast Slide Show Create presentations that are as brilliant to watch as they are easy to create with new video and photo editing tools in PowerPoint Quickly work with hundreds of millions of rows of data in Excel. Transform enormous quantities of data into meaningful information Work from virtually any place and any device with the Office Web Apps 1 SharePoint Online Microsoft® SharePoint Online brings together the familiar SharePoint Server technology now delivered as an online service making the power of the cloud work for your business. SharePoint Online provides a central place where people can create sites to connect colleagues, partners and customers. Features: Access to a personal site for individuals to store documents, share interests and quickly access their content from anywhere Designed to work with the Microsoft Office applications individuals having been using for decades Business units or workgroups can create team sites to share documents, task lists, and schedules to keep everyone in sync Create project sites using SharePoint Online to automatically track documents, monitor project tasks, and milestones Create sites to communicate business priorities and information to the entire organization Build vibrant and engaged communities inside and outside your organization Create sites to manage and share information securely with partners and customers Social Networking capabilities such as activity feeds, blogs and wikis to help build community Financially-backed, guaranteed 99.9% uptime Service Level Agreement Platform Features Single Sign On Today in Microsoft Online Services, users have an Online services identity that is separate from their domain login and password. A sign in application runs in the system tray of each user’s machine, which stores their Online password, so they don’t have to type it in every time. It’s a workable solution that achieves a single-sign-like experience. When the 2010 server products come to Microsoft Online, you will be able to use Active Directory Federation Services, an enterprise-class tool for federating your Active Directory with Microsoft Services. Your employees will be able to access services with their domain credentials, the same way they access the on-premises applications they use today, and there will no longer be a need for a sign-in tool. With ADFS you can also customize the login page used for authenticating OWA users (the same page is used for other federated web-based applications) Let’s look closer at how ADFS 2.0 (also known by its code name, “Geneva”) works. Geneva is a web download for Windows Server 2008. To enable federation with Online Services, you first set up a Windows 2008 server and install ADFS as a server role. Then you use a “Federate with Online” tool/wizard to set up a trust between on-premises AD and Online Services. Once that is in place, when users accesses Exchange Online, they are redirected to the local Geneva server for authentication first, and then a SAML token is passed to the cloud service to log the user in. Passwords are not synchronized to the cloud, or stored there. User benefits: Overall benefit for end users is improved productivity No usability issues with remembering two identities and passwords – lower confusion and frustration Common experience across Online Services (Sharepoint Online, OC Online, etc) in Wave 14 Administrator benefits: Overall benefit for IT is better manageability and lower TCO Since it is a server-side solution, they don’t have to spend time deploying and maintaining a client-side application Passwords are not synchronized to the cloud. Microsoft never sees credentials or password Enterprises retain security control over user accounts and password expiry Low touch, easy to set up and manage -- no change to AD code or alteration of enterprise deployment of AD is required Decreased helpdesk calls from end users forgetting their passwords Other benefits: With ADFS, you can deploy multi-factor authentication. This includes soft certificate and smartcard authentication out of the box (not RSA or Swivel) You can customize the login page for Exchange Online and your other federated Web applications (keep in mind it’s the same page as used for all federated web apps, not just OWA. Richer Admi Interfaces The way to manage your Exchange Online environment today is using the Microsoft Online Administration Center (MOAC). The web-based interface is easy to use but currently it is fairly limited in terms of administrative power. Exchange 2010 gives you a much richer set of tools to manage and customize your Exchange Online environment. Microsoft Online Admin Center Exchange 2010 includes a number of new native web-based management features, which are collectively referred to as the “Exchange Control Panel,” which enhance the capabilities of the Microsoft Online Admin Center. Exchange Management Console: For managing an on-premises Exchange Server installation, the tool of choice for administrators has long been the Exchange Management Console. In Exchange 2010, you can use the robust capabilities of this familiar tool to manage your cross-premises Exchange environment. Remote PowerShell: With Exchange 2010, the robust scripting capabilities of PowerShell now extend to the datacenter, allowing you to manage their hosted environment across the Internet. The introduction of these management capabilities means that you can move your environment to cloud without giving up control. You can offload task while retaining control over essential management features. You can let the Microsoft datacenter staff manage servers, hardware, and storage, but still retain control over settings and configuration, and rolling out features that are visible to your org. Let’s take a closer look at each of these management tools. Simplified UI For the Standard offering, we will be providing a new user experience. Today, we have four different portals depending on the usage needs. In H2 2010, we will be consolidating the subscription, administration and end user portal into one. We will have role based access capabilities that will only allow users to access and see the features that they have rights too. Another significant improvement tied to the previous slide is we will be removing the need to have a sign-in client for users of ADFS or non-ADFS. End users will be able to managed their Online password (non-ADFS users) directly with the portal. To ensure end users working with Office clients to have best possible experience. We will be provide customer a service connector that automatically updates the PC with the correct patches to ensure Office works well with Online. This is only required when working with Office clients. Web scenarios do not require the Service Connector. Here are some of the other key UI design goals: Consolidate Separate Experiences One site, one navigation system across the entire lifecycle of learn/try/buy/manage Getting setup is done through one site, end-to-end One login, one identity across all experiences Shared look & feel for all workloads within the platform Getting Started with Online is Easy Users don’t require a Live ID to sign-up & setup, instead reserve a namespace & login ID for themselves Users set their own initial password for their trial Initial Sign-up process is simplified and very lightweight Your prescribed setup tasks are based on your answers to a “setup assessment” Updated Information Architecture Revised organization of top-level elements, MOCP/Marketing/MOAC are now all represented at the top level Flatter navigation scheme (2 levels instead of 3) Improved page types: Standardized, toolbar-style grids with filtering Full-page wizards & property sheets for simpler layouts & localization options Extensible, Consistent Workload Marketing & Management Experience Workloads can create consistent Service Cataloging pages in our catalog Consistent Deep-link pages for each service organized in a common way Consistent Header link within workloads to return to the central management console New platform requirements Operating System Requirements XP SP3 with RPC over HTTP patch XP Home and Media Center edition only for managed identity deployment Vista SP2 Windows 7 Mac OS X 10.4 (Tiger), 10.5 (Leopard), 10.6 (Snow Leopard) Office Client Requirements Office 2007 SP2 and above Investigating support for Outlook 2003 with Exchange Online Investigating support for Office 2003 with SharePoint Online Office 2008 for Mac & Entourage 2008 Web Services Edition Service Connector with .NET 2.0 or later (highly recommended) New Office Communicator Client Mac Messenger 9 Browser Requirements Internet Explorer 8 is required for XP Internet Explorer 7 for Vista users Firefox 3.x Safari 4.x
- Slide Objective: In response to the present communications barriers, discuss the positioning statements of Microsoft Lync Server 2010. Talking Points: So, at its center, Microsoft Lync Server 2010 is about helping people connect, even when they are not physically present together. It’s about connecting people in new ways—anywhere, anytime. Lync Server 2010 ushers in a new, connected experience that can help to transform every communication into an interaction—one that is collaborative, engaging, and accessible from almost anywhere. A single interface unites voice; instant messaging (IM); and audio, video, and Web conferencing into a richer, more contextual offering. Plus, a single identity makes it easier and faster for users to find contacts, check their availability, and connect with them. Lync Server works consistently with Microsoft Office, enriching the experience of familiar applications like Microsoft Outlook®, Microsoft Word, Microsoft SharePoint®, and more. Value Propositions: Drive adoption through ease of use and Microsoft Office: Lync Server 2010 provides a consistent communications experience across all platforms. Features such as the Contact Card; click to communicate from Microsoft Word, Excel®, and PowerPoint®; and presence in SharePoint can help to link communications—no matter what applications are being used. Reduce costs through converged communications: Rolling an organization’s communication devices into one platform can reduce costs. With this approach, the communication workloads can be integrated with desktop applications, and audio, video, and Web conferencing can decrease third-party carrier spending. Simplify deployment and migration through interoperability: Broad interoperability through standards and documented protocols can smooth deployment for customers. IM, voice, conferencing, and SIP trunking services are combined into one system to connect customers with Lync Server 2010 sooner. Let’s look at these benefits in more detail.
- Slide Objective: Concise view of the top features and benefits which will be available at launch Talking Points: Lync Online is a cloud communications service that connects people in new ways with anyone, anywhere. The top features that make this a reality are: Slick, new user interface that includes contact photos (so you can recognize your colleagues in a meeting), dynamic activity feed to quickly know what the people in your network are working on, and better contact card experience in office that let’s you click to communicate from anywhere in Office. Ad-hoc online meetings that include audio, video and screen or application sharing – you typically start with presence and IM (in response to an email for example) and then with a few mouse clicks add audio/video and screen sharing as necessary to resolve issues effectively and quickly. The same great experience is available for scheduled online meetings (or web conferences) with an easy to use outlook add-in for scheduling and one-click to join from outlook reminders. External participants can join an online meeting using either a web client and dialing in on a phone, or a rich client that has the full capabilities. Finally, Lync Online extends all these rich communication capabilities to people outside of your organization. With IM federation you can see presence, instant message, make pc-to-pc calls and have ad-hoc meetings with other Lync users (on-premises and online). In addition you can communicate with your Windows Live Messenger contacts using Lync.