Action for Deafness Service presentation. Including infomation about Volunteering, Audiology and Digital Fundraising

2. Nicola Small
Volunteer Service Co-ordinator

3. Why Action for Deafness needs
Volunteers
Provision of services to people in the
community
Hearing Aid Maintenance Clinics
Locations

4. • All clinics are run by volunteers
• The clinics are provided by Action for
Deafness
• Clinics are open to anyone

5. • Volunteers are an important part of our
organisation
• It is important that our volunteers enjoy and
are confident in the work their role
• AFD is committed to all volunteers to ensure
their role is rewarding

6. • Photo of Angela Barker at the Westergate
Summer Fair

7. Recruitment of Volunteers
• Media coverage
• There remains a willingness for people to
volunteer
• Priority to recruit volunteers for the East
Grinstead clinic

8. • Retirement of volunteers
• Healthy numbers of volunteers result in
resources not having to be stretched
• Recruitment is an ongoing task

9. • Recruitment is easy, isn’t it?
• Contact made with Council for Voluntary
Services in East Grinstead and other
businesses and organisations
• Local radio
• Results

10. Training of Volunteers
• Interview
• Acceptance
• Learning how AFD works
• Training on hearing aid maintenance

11. • Time for the volunteer to gain confidence
• Introduction to the clinic
• Shadowing opportunities
• Information Governance training
• Deaf Awareness Training

12. The Role of the Volunteer
• Clinic volunteers have excellent
communication skills and time to commit
• AFD are also seeking to recruit Trustees
• Only AFD members can stand for election
• Membership forms in delegates packs
• For further information contact Roger Hewitt
or Jane Shaw

14. The Value of Volunteers to Action for
Deafness
• Clinic volunteers are crucial
• Hearing Aid Maintenance Clinics
• Serving the local community
• Drop in facility

15. • Busy clinics
• Clinics are completely manned by volunteers
• Many patients are not aware that Action for
Deafness is a charity

17. • Volunteers offer support and advice
• Our volunteers say they find their role
rewarding
• Our volunteers provide valuable services that
help our patients live independently

18. Liam Thompson
Chief Audiologist

19. Audiology Services
In 2001 MHAS Project promised good quality
digital Hearing aids for all who need them.
MHAS underestimated the uptake from new and
existing users.
AFD Audiology service has been providing adult
audiology for over 6 years in the West Sussex
area.

20. Audiology Services
All referrals are from any GPs in our catchment
area.
Patients must be 50 and over and have to satisfy
set criteria which the GP qualifies.
Referrals can be received by letter, fax, or
‘Choose and Book’.

21. Audiology Services
Direct referral appointment
History
Examination

22. Audiology Services

23. Audiology Services
Direct referral appointment
History
Examination
Pure tone audiometry

24. Audiology Services

25. Audiology Services
Direct referral appointment
History
Examination
Pure tone audiometry
GHABP

26. Audiology Services
Direct referral appointment
History
Examination
Pure tone audiometry
GHABP
Results
Outcome

27. Audiology Services
GHABP
The Glasgow Hearing Aid Benefit Profile is a
focused questionnaire which gives a set score
based on listening situations and disability.
At follow up patients then are given the same
situation but using the hearing aid enabling the
benefit to be calculated.

28. Audiology Services
Direct referral appointment
History
Examination
Pure tone audiometry
GHABP
Results

29. Audiology Services

30. Audiology Services
Direct referral appointment
History
Examination
Pure tone audiometry
GHABP
Results
Outcome

31. Audiology Services

32. Audiology Services
Fitting Appointment
Monaural / Binaural digital hearing aids
Open fit where possible

33. Audiology Services

34. Audiology Services
Fitting Appointment
Monaural / Binaural digital hearing aids
Open fit where possible
Real Ear Measurement

35. Audiology Services

36. Audiology Services
REM - Real Ear Measurement is the GOLD
standard in fitting digital hearing aids.
AFD has over 90 % of aids fitted by this method.
The remainder are either medically contra-
indicated or aids that are too powerful to be set
using REM.

37. Audiology Services
Fitting Appointment
Monaural / Binaural digital hearing aids
Open fit where possible
Real Ear Measurement
Subjective tests

38. Audiology Services
Subjective tests
Loud noises
High pitched noises
Partners voice

39. Audiology Services
Fitting Appointment
Monaural / Binaural digital hearing aids
Open fit where possible
Real Ear Measurement
Subjective tests
Instruction
Information

40. Audiology Services
Hearing aid instruction
Out reach clinics
Ongoing care of hearing aids

41. Audiology Services
Resource Centres Unique for an Audiology
department
Expert advice from Resource Managers
Private Audiology available

42. Audiology Services
Thank you
Questions ?

43. Chris Wingrove
Digital Marketing & Fundraising
co-ordinator

44. Action for Deafness Website

45. Gift Aid
Allows Action for Deafness to claim 25% more
on your donation. Available to anyone who pays
tax on UK savings, Wages or pensions.

46. Social Networks

47. Other Ways to Donate