Overview of LiveAction's Benefits and Features.

1. LiveAction ®
All-in-one QoS software for every stage
of your Cisco® QoS implementation

2. LiveAction—Expert-level Cisco QoS Made Easy
LiveAction software provides an intelligent and refreshingly different approach to network management. Combining extensive device
knowledge with rich network visualizations, LiveAction captures your actual router and switch configurations to build a highly interactive
“mental model” of your network. For the first time, you can literally “see” flows, routes, and QoS policies operating in real-time across your
network topology and deep inside your devices. The result is a true and relevant understanding of your network for fast and accurate QoS
management and troubleshooting for Unified Communications, Telepresence, and other collaborative and mission critical services.
Solutions for managing your Cisco QoS implementation
Access the information and understanding to Perform in-depth real-time and historical QoS
discover and validate existing QoS policies traffic monitoring for baselining or trending.
quickly by using built-in rules and industry Also, proactively monitor and alert based on
best practices. Also analyze application traffic key threshold violations that impact QoS.
and QoS performance both in real-time and
with historical data. Benefits
• Granular network awareness and alerting
Benefits for quicker notification of impending
• In-depth network awareness gives IT network issues
staff the awareness, know-how, and • Increased network availability and
LiveAction software provides complete confidence to make intelligent decisions reduced end-user complaints
capabilities for managing your QoS • Reduces the time and cost of
implementation through its entire lifecycle. understanding network performance and
QoS deployments
1. Baselining and Auditing—Before starting • Over 90% reduction in time to find and
analyze QoS policies
a QoS project, you’ll need to assess the state
of your network and existing QoS settings.
2. Monitoring—Monitoring provides a
detailed visual reality check of your QoS
performance and effectiveness before,
during, and after deployment.
3. Troubleshooting—Being able to find
and fix problems quickly is essential when
running real-time and other mission-critical
services on IP-based networks. “Single-Click” QoS audit Visual awareness and monitoring
With one mouse click, LiveAction will The most detailed and visually intuitive
4. Provisioning—With LiveAction software instantly list every QoS policy inside every monitoring tool ever developed for Cisco
you can create, edit, and deploy QoS policies device you are managing. It also compiles devices. With LiveAction, you can literally
based on Cisco best practices using graphical comprehensive reports showing policy see and trace your traffic flows from end-
templates and a policy editor. performance statistics and historical graphs, to-end across the network in both real-time
policy mappings, and explanations of issues and using playback of captured data. Drill
5. Maintenance and Tuning—Perform and problems that are affecting your policies. down to device level and interface level for
ongoing maintenance and tuning of your QoS even more information on flows, routes, QoS
policies to maintain network performance Policies, and IP Service Level Agreements
and reliability. (SLA) tests and results.
2 http://www.actionpacked.com

3. What is LiveAction?
LiveAction is QoS software that provides in-depth network awareness
and end-to-end traffic flow visualization so users can achieve proactive
and rapid troubleshooting, remediation, and validation of their QoS
issues. LiveAction successfully completed interoperability verification
and testing (IVT) with Cisco and supports the entire QoS management
workflow from beginning to end, providing baselining, auditing,
monitoring, troubleshooting, and provisioning as well as maintenance
and tuning. It is also the only management tool available with real-time,
point-and-click configuration of Cisco technologies such as QoS,
NetFlow, IP SLA, Medianet, AVC, ACLs, and Policy Based Routing.
Enable faster and more effective Create and edit QoS policies using graphical Simplify maintenance and tuning by
troubleshooting by providing system-wide templates and a policy editor built around providing proactive system-wide awareness
awareness and visibility of QoS policies, Cisco best practices. Also gain immediate and visibility of QoS policies and
traffic flows, routes, and performance feedback to validate your QoS changes using performance issues. The easy-to-use
issues. Also leverage in-depth, real-time and highly granular, real-time traffic visualizations graphical QoS policy editor enables
historical network awareness. and statistics. fine-tuning of existing policies and highly
granular queuing statistics let you know
Benefits Benefits exactly how they are performing.
• Interactive and real-time network • Accelerates IT enhancements and
awareness allows quicker troubleshooting maintains the required level of service Benefits
of issues and validation of changes needed to meet business priorities • 30% reduction in trouble ticket volumes
• More than 50% reduction in time-to-find • 90% reduction in time to understand and and “break-fix” churn to allow more
performance problems and restore or edit complex QoS policies efficient IT operation and improved end-
improve service quality • 50% reduction in time to locate user productivity
• 30% reduction in trouble ticket volumes performance problems • Accelerates IT enhancements and
and “break-fix” churn to allow more maintains the required level of service
efficient IT operation and improved end- needed to meet business priorities
user productivity • 90% reduction in time to understand and
edit complex QoS policies
Instant, visual troubleshooting Graphical, interactive QoS policy editing Maintain optimal QoS settings
No other management tool provides a faster LiveAction is the only network management Changes in network traffic may occur due
and more visual approach to troubleshooting tool that provides a fully graphical interface to the introduction of new users, new
congestion on your network. LiveAction for creating and editing Cisco QoS policies. applications, or even changes in company
highlights congested devices (large circle) The software’s built-in wizards and templates policies and direction. With LiveAction,
and interfaces (smaller inside circles) ensure speed, accuracy, and compliance with you can track these factors and adjust your
with an amber color so you can pinpoint Cisco best practices. policies to reshape network traffic and then
problems instantly. Click the interfaces for fine tune and validate your policies and
more information and use LiveAction’s bandwidth allocations accordingly.
configuration tools to fix problems on the fly.
http://www.actionpacked.com 3

4. All-In-One QoS: Up to Six Products in a Single GUI Platform
LiveAction is a flexible software platform that enables you to choose the products you need immediately and add new ones at a later time. There
are six single module LiveAction products available: Flow, QoS Configure, QoS Monitor, LAN, Routing, and IP SLA. Each can be ordered separately
or combined into a customized package to fit your needs. For the best value you can also order one of our all-in-one QoS Expert Provisioner for a
comprehensive QoS management system.
In-depth awareness with
end-to-end flow visualization
LiveAction is the only tool that provides
real-time, end-to-end flow visualizations
across your network. Clicking on a flow
highlights its entire path hop-by-hop. You
can also examine historical views to see and
analyze flows and at any date and time in the
past. Use Medianet performance
monitoring to passively measure voice, video,
and transactional data
Proactive QoS troubleshooting, remediation, and validation
LiveAction provides a complete QoS management product and eliminates the need
to resort to other tools or the command line interface (CLI) to complete a QoS
troubleshooting session. With LiveAction, IT engineers can immediately identify and
locate problems, take corrective action on the spot, and then validate any changes
made all within a single LiveAction session.
Point-and-click configuration of Cisco technologies
In addition to its intuitive graphical interface, LiveAction comes with
extensive device expertise to make configuration fast and accurate.
Graphically edit ACLs, policy-based routes, NetFlow configuration, IP SLA
tests and responders, and QoS policies.
Single-click QoS audit and performance reports
LiveAction generates a highly accurate and intelligently organized
report in seconds with just a single click of your mouse. This report
will show you everything you need to know about
your QoS policies in great detail including configuration settings,
performance issues, drops, and policy errors.
4 http://www.actionpacked.com

5. Rich Visualization with Multiple Levels of Detail
Topology Level
LiveAction generates clear and detailed topology views of your network allowing you to literally “see” device connections, routes, flows, interface
bandwidth, and more all in real-time. The interactive display lets you pan, zoom, and drag individual network elements across the screen for an
even better view.
Hierarchical View Product Tabs Status Bar Devices and Live Network Topology Flows Interfaces
Left side of screen Click on these tabs to Bottom of screen View shows devices (large circles), interfaces Curved lines Top half indicates input.
shows devices switch from QoS to includes status indicators (small colored circles), interconnections, indicate Lower half indicates output.
and interfaces in a Flow, Routing, LAN, for CPU, memory, flow flows, interface bandwidth, congestion, and traffic flows. Numbers indicate bandwidth.
hierarchical view. or IP SLA. Each tab buffers, alerts and more. more. Click on a device, interface, or flow for Green=active
Scroll right for provides a different Alerts can also be sent more details. Click and drag to rearrange or Dark green=QoS policy applied
additional details. overlay and user via e-mail for remote resize items for even better visibility. Devices Amber=congested
options specific to the notification. can also be logically grouped to streamline Gray=down
selected view. management of larger networks.
Device Level Interface Level
Dive deep into the setup and activity within your switch or router. Need even more detail? Click down to the interface view and
See routes and routing tables as well as flows entering, traversing, observe actual traffic performance in real time. View pre-and-
and exiting the device. View the whole picture or use filters to display post-QoS activity and see the effects of your device
specific items. configuration changes in seconds.
http://www.actionpacked.com 5

6. LiveAction Features
Flow QoS Configure QoS Monitor
LiveAction Flow starts with a network LiveAction QoS Configure enables IT LiveAction QoS Monitoring provides the
topology view that provides a unique engineers to create, edit, and apply QoS ability to track QoS performance on a
end-to-end flow visualization of live traffic policies for Cisco routers and Layer 3 per-class basis in real-time or for historical
across the network. Users can quickly drill switches on live networks with consistency time periods. Engineers can gain a deep
down to individual devices or interfaces for and confidence. Use the QoS wizard and understanding of traffic and QoS behavior
more detail on flow characteristics such as IP built-in templates to apply policies based on using LiveAction’s application (NBAR), class
addresses, DSCP values, byte rates and count. Cisco best practices or use the QoS GUI or queuing views. Monitoring and alerting of
This makes it easy to visualize trouble spots editor to create and edit your own policies priority queue drops provides proactive
on the network and gain a better from scratch. notification of potential voice quality issues.
understanding of traffic patterns.
• Cisco Medianet • Cisco Medianet
• Cisco Performance Routing • Cisco Application Visibility and Control • Cisco Application Visibility and Control
• Cisco Medianet performance monitoring • Full MQC QoS configuration support • Rate-based NBAR graphs
• Cisco Application Visibility and Control including WRED, CBWFQ, and • Pre- and-post-QoS graphs
• Cisco ASA network security event logging Priority Queueing • Peak and average rate statistics
• Topology-based traffic flow view • Read existing QoS policies inside routers • Class and interface drop graphs
• Supports NetFlow v5/v9, IPFIX, sFlow, • Apply or remove QoS configurations across • Congestion indicators
and J-Flow multiple interfaces • Built-in CBQoS MIB viewer
• Aggregate flow or individual flow views • Push policies to multiple devices • Custom NBAR definitions
• Display end points as host IP address, host • Hierarchical policy creation for advanced • GRE tunnel visualization
name, application port name or number configurations • Automatic QoS graph resync on
• Ability to filter flows • Custom NBAR and NBAR2 based matches policy changes
• Start, stop, and pause flow data including high level attributes, HTTP URL, • Unknown port discovery
• Adjustable flow polling rates MIME, HOST and RTP protocols • View QoS graphs across routers
• Flow graph — by port, source or • Built-in ACL editor • Historical views and reporting
destination address • CLI command preview • Low level graphs of CBQoS statistics
• Built in DNS name resolution • Built-in rules for QoS settings that
• Historical views, reporting, and playback highlight violations
• Flow dashboard • Graphical inbound/outbound QoS editors
• System-wide QoS audit
6 http://www.actionpacked.com

7. LAN Routing IP SLA
LiveAction LAN is a technology module that LiveAction Routing provides real-time routing LiveAction IP SLA makes Cisco IOS IP SLA
provides real-time Layer 2 visualizations for visualizations for Cisco networks that can operations easily accessible for generating
networks, including trunk interfaces, port identify reachability problems, routing loops and monitoring synthetic network traffic to
channels, VLAN associations and bandwidth and asymmetric paths that can affect baseline network performance, test policy
percentages. traffic quality. In addition, the module’s changes, or proactively monitor key network
policy-based routing viewer/editor provides paths. Synthetic traffic types include data
• VLAN trunk, port channel names a high degree of control over traffic policy (HTTP FTP DNS, DHCP) and voice that can be
, ,
• VLAN associations within a device allowing users to route traffic easily and used to measure latency, loss, jitter, and mean
• VLAN highlighting through a network predictably over user-specified paths. opinion core (MOS) for VoIP Its highly
.
• Input/Output bandwidth of each VLAN and interactive graphical interface delivers the
port interface • System topology view of active routes functionality and flexibility of IP SLA features
• Spanning Tree Protocol visualization • Device route table views in graphical and without the need to learn and use Cisco
and reporting tabular form device command lines.
• Find IP/MAC addresses • Virtual routing and forwarding tables
• Trunk and access bandwidth information • Export - Exports route, route table, device • Test Types: DHCP DNS, ICMP Echo, FTP
, ,
through network polling forwarding tables to CSV files HTTP Jitter, UDP Echo, video
,
• Layer 2 QoS statistics including CoS, DSCP • Troubleshooting - Shows routing loops and • Latency, MOS performance measurements,
and IP precedence asymmetric routes, unstable conditions, loss, jitter,
• Dropped packets, interface warnings black holes, error summarizations • DHCP: destination, source, circuit ID,
through network polling at the VLAN level • Policy-based routing (PBR) - Configuration/ remote ID, subnet mask
Editing of PBR and Set statements, edit • IP SLA VO (video operations) for Medianet
existing route map configurations, check • IP SLA topology view (real-time)
for compliance with PBR rules, displays • Set up responder at destination
PBR usage, displays static routes and PBR • Edit, save, delete test configurations
issues, exports route map statistics • Export to CSV file
• Historical reporting
• Large-scale wizard-based IP SLA
provisioning in full-mesh and
hub/spoke configurations
• IP SLA dashboard
http://www.actionpacked.com 7

8. Devices Supported System Requirements
Cisco Series Routers • Network connection
• 800, 1700, 1800, 1900, 2600, 2600XM, 2800, 2900, 3600, 3700, • Server and client PC operating system (Windows)
3800, 3900, 7200, 7600, ASR 1000 64-bit—Server 2003 SP2, Server 2008 R2,
• Recommended IOS versions 12.3 or higher or 15.0 or higher for use Windows 7 Professional and Ultimate
with the software. (IOS XE 2.6.0 or higher for ASR 1000 series). Earlier • CPU—2+ GHz minimum, quad-core recommended
IOS versions may work but are not officially supported. • System RAM—8 GB or more recommended
• General release IOS versions are recommended, although early and • Disk space—1.5 TB or more recommended
limited release versions will also work.
Cisco Series Switches
• Catalyst 2900, 3500, 3700, 4500, and 6500 series switches Contact ActionPacked! Networks
• Nexus 7000
• Some aspects of QoS can be set up on Layer 3-routable interfaces and ActionPacked! Networks
VLANs (no Layer 2 QoS configuration)
155 Kapalulu Place, Suite 222
• NetFlow can be used with Catalyst 6500 and 4500 switches. Please
consult Cisco’s feature navigator for specific hardware requirements. Honolulu, HI 96819
• MQC-based QoS configuration on Catalyst 4500 and Nexus 7000
Phone and eFAX: +1 888-881-1116
Cisco Security Devices Email: sales@actionpacked.com
• ASA 5500 Series running 8.3 (NetFlow support only)
Web site: www.actionpacked.com
Non-Cisco Devices (Flow analysis only)
• Alcatel, Extreme, Brocade, Hewlett-Packard, Juniper, NetVanta, nProbe
What users are saying about LiveAction...
“This tool is great for applying QoS consistently and immediately validating the results.”
“I have tested a lot of products that did NetFlow. This one is the easiest, most straightforward, and it gives the most information.”
“The visualization is great! You can make changes in real time and see the results.”
“If you run or need to run QoS on your network, I could not possibly give any other product for QoS management a higher recommendation than LiveAction.”
© 2012 ActionPacked! Networks. All rights reserved.
LiveAction is a registered trademark and ActionPacked! and the ActionPacked! logo are
trademarks of ActionPacked! Networks. Cisco is a registered trademark of Cisco Systems, Inc.
sFlow is a registered trademark of InMon Corp. Information subject to change without notice.
B0001-007A-1012
8 http://www.actionpacked.com