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the Learning Startup
From Business_Idea to Company_Creation

building_blocks                process
What and Who
Time to innovate
  ●   At the convergence of the most recent developments on entrepreneurship
      such as the Lean Start-up concept, the Business Model framework and the
      Customer Development framework, the Learning Startup is an organisation
      running explicit learning processes to convert a Business Idea into a real
      business.


Put your (money, time, resources) where your mouth is
  ●   I created the Learning Startup project to experiment and learn around the
      Learning Startup concept, starting from the initial Business Idea of an
      online, freemium platform to support startups in their learning process of
      converting a business idea into a real business.
Inspiring Authors
●   This course was inspired by the work of Steve Blank, Eric
    Ries and Alex Osterwalder
    ●   Steve Blank is a retired serial entrepreneur with over 30 years of
        experience in high technology companies and management. He is
        a Consulting Professor at Stanford in the Graduate School of
        Engineering STVP Program and author of “Four Steps to the
        Epiphany” http://steveblank.com/
    ●   Eric Ries is the creator of the Lean Startup methodology and the
        author of the entrepreneurship blog “Startup Lessons Learned”
        http://www.startuplessonslearned.com/
    ●   Alex Osterwalder is an author, speaker and workshop facilitator
        on the topic of business model innovation. He is the author of
        “Business Model Generation” http://www.businessmodelgeneration.com/
Bibliography
Books
   ●   Steve Blank – Four Steps to the Epiphany
   ●   Alex Osterwalder – Business Model Generation
Blogs
   ●   Steve Blank – Steve Blank – NOTE: start from “Customer Development Manifesto” tag
   ●   Alex Osterwalder – Business Model Alchemist
   ●   Eric Ries – Startup Lessons Learned
Meta resources
   ●   Steve Blank blog – Tools and Blogs for Entrepreneurs
   ●   Andrew Chen blog – List of Essays
   ●   Tom Eisenmann blog – Readings on Launching Tech Ventures
   ●   Eric Ries blog – Recommended Reading
   ●   Startup Lessons Learned – conference website sllconf.com
   ●   Learning Startup blog – Channels
Other Books
   ●   Brant Cooper & Patrick Vlaskovits – The Entrepreneur’s Guide to Customer Development
   ●   Jason Fried & David Heinemeier Hansson – Re-Work
   ●   Eric Ries – The Lean Startup Book (Sep 2011)

NOTE to find the online resources just google these terms
Biography
Leonardo Zangrando has a background in Mechanical Engineering and holds an MBA from IESE
Business School. He has been consulting on sales effectiveness in the pharma sector for the past 10+
years. Since 2007 he reoriented his activity towards education and training.
On a parallel track, he has been interested in business startups since the mid 90's and has worked on
several projects in the initial transition from business idea to startup, with particular focus on
bootstrapping (self-financing startups.) He is currently helping a number of startups in the transition
process to a running business.
Leonardo Zangrando key theme is resource-efficiency, in terms of increasing efficiency of processes,
reducing waste of resources, and expressing full potential. He is fascinated by the evolutionary process
of a startup, which transforms a business idea into a company and he is very keen on increasing
entrepreneurs success rate by improving the entrepreneurial process' efficiency.
He advocates the convergence of the most recent developments on entrepreneurship such as the Lean
Startup concept, the Business Model framework and the Customer Development framework into the
Learning Startup, an organisation running explicit learning processes to convert a business idea into a
real business.
He created the Learning Startup project to experiment and learn around the Learning Startup concept,
starting from the initial Business Idea of an online, freemium platform to support startups in their
learning process to convert a business idea into a real business.
the Learning Startup
From Business_Idea to Company_Creation

building_blocks                process
What is a Startup?
Business
               STARTUP       Company
  Idea




            A temporary
            organisation
            to transform
           a Business Idea
           into a Company
What is a Company?
A working definition
                           Company




                         An on-going
                         organisation
                       executing a plan
                       trough systems
                       and procedures
This section based on the work of Steve Blank




                                                What is a Business Idea?

              Business
                                                    Market Type
                Idea

                                                ●
                                                    Disruptive Innovation
                                                        → create market

   Buyer value generated (willingness to pay)
                                                ●
                                                    Sustaining Innovation
   Costs incurred
                                                        → get market share
                                                    ●
                                                        Compete on
                                                        –   Cost Leadership
                                                        –   Differentiation
 Industry   Successful  Successful   Competitor         –   Specialization
 average differentiated low-cost      with dual
competitor competitor competitor     advantage
Business
           Industry Risk
  Idea
               Med Dev / Health Care
               Life Science / Biotech   Technology
                                              Risk
               Personalized Medicine
               Cleantech
               Semiconductors
                                          Customer
               Consumer Electronics           AND
               Game Software            Technology
                                               Risk
               Communication Software
               Electronic Design Automation
               Communication Hardware
               Enterprise Hardware       Customer
               Enterprise Software            Risk
               Web 2.0
Business
                                  Size the Market
              Idea                ●   Total Available Market
                                      –   How big is the universe

                        Startup
                                  ●   Served Available Market
                        Target        –   How many can I reach with
                        Market
                                          my sales channel
             Served
            Available
                                  ●   Startup Target Market
             Market                   –   who will be my most likely
                                          buyers
  Total
Available
 Market
Business
                                STARTUP           Company
           Idea




To qualify for becoming      A temporary        An on-going
Startup, a Business Idea
                             organisation       organisation
 must have a Market.
                             to transform     executing a plan
Activities will depend on
   Industry Risk and        a Business Idea   trough systems
   Type of Market.          into a Company    and procedures


A Business' Building Blocks
Let's find a way to describe
how a Business works

●   What is a Business about?
●   How does it do it?
Q. What is a Business about?



    A. Reach Customers and
     Deliver Value to them
CUSTOMERS /
                                                       CUSTOMER SEGMENTS
from “Business Model Generation” by Alex Osterwalder
images by JAM Visual Thinking - www.jam-site.nl




                                                       which customers and users are you serving?
                                                       which jobs do they really want to get done?
from “Business Model Generation” by Alex Osterwalder
images by JAM Visual Thinking - www.jam-site.nl




              do for them? do they care?
       what are you offering them? what does it
                                                       VALUE PROPOSITION
from “Business Model Generation” by Alex Osterwalder
images by JAM Visual Thinking - www.jam-site.nl



                                                            CHANNELS




                through which interaction points?
       how does each customer segment want to be reached?
DEMAND CREATION /
                                                        CUSTOMER RELATIONSHIPS
from “Business Model Generation” by Alex Osterwalder
images by JAM Visual Thinking - www.jam-site.nl




                                                       what relationships are you establishing with each segment?
                                                              personal? automated? acquisitive? retentive?
REVENUE STREAMS
from “Business Model Generation” by Alex Osterwalder
images by JAM Visual Thinking - www.jam-site.nl




                                                        what are customers really willing to pay for? how?
                                                       are you generating transactional or recurring revenues?
Q. How does it do it?



 A. Using Key Resources to
    perform Key Activities
(or have someone else do it)
from “Business Model Generation” by Alex Osterwalder
images by JAM Visual Thinking - www.jam-site.nl




                 which assets are essential?
                                                       KEY RESOURCES




       which resources underpin your business model?
from “Business Model Generation” by Alex Osterwalder
images by JAM Visual Thinking - www.jam-site.nl



                                                              KEY ACTIVITIES




                 business model? what is crucial?
       which activities do you need to perform well in your
from “Business Model Generation” by Alex Osterwalder
images by JAM Visual Thinking - www.jam-site.nl



                                                           KEY PARTNERS




                 who do you need to rely on?
       which partners and suppliers leverage your model?
from “Business Model Generation” by Alex Osterwalder
images by JAM Visual Thinking - www.jam-site.nl




       what is the resulting cost structure?
                                                       COST STRUCTURE




       which key elements drive your costs?
key       value          demand creation /
                                                            activities   proposition       customer relationships




                                key                                                                  customers /
                           partners                                                                    segments
from “Business Model Generation” by Alex Osterwalder
images by JAM Visual Thinking - www.jam-site.nl




                                                     cost                                            revenue
                                                structure        key                                 streams
                                                            resources                  channels
The Business Model describes the rationale
of how an organisation...
                                             

Creates Value Delivers Value




             Captures Value
What is a Company then?
                                     Company

 KP   KA   VP        DC   CU



      KR             CH
                                  An on-going
 CS             RS                organisation
                                  executing a

           +                    Business Model
                                 (through plans,

  EXECUTION                    systems, procedures)
What does a strtup do to transform
 a Business Idea into a Company?
Sketch out your Business Model


           building
                                           building
            block
                                            block
                 building
                  block     building                             building
                             block                                block


                                       building
                                        block
                                                  building
                                                   block




building                                              building
 block                                                 block
But realise it's just a set of Hypotheses



             Hyp
                                                 Hyp
           building
                                             building
            block
                                              block
                      Hyp
                   building     Hyp                                   Hyp
                    block     building                              building
                               block                                 block
                                           Hyp
                                         building
                                          block
                                                       Hy p
                                                  building
                                                   block



 Hyp                                                          Hyp
building                                                building
 block                                                   block

         STARTUP                                             Company


●   Test and refine the hypotheses until the entire
    Business Model is TESTED

    ●   Make sure the Business Model is PROFITABLE

    ●   Make sure the Business Model is REPEATABLE

    ●   Make sure the Business Model is SCALABLE
        (not applicable to craftsmen and one-off projects)
STARTUP         Company




  A temporary
   organisation
 searching for a
tested, repeatable,
   and scalable
 Business Model

      STARTUP              Transition            Company




  A temporary              Building           An on-going
   organisation          the Systems          organisation
 searching for a       which implement        executing a
tested, repeatable,   the Business Model    Business Model
   and scalable         (so far we were      (through plans,
 Business Model         in design mode)    systems, procedures)

   SEARCH                  BUILD                GROW
KP         KA             VP        DC      CU
                                                                           STARTUP    Transition     Company
                                                             Business
                                                                              =           =             =
                                                               Idea
               KR                       CH                                 SEARCH       BUILD         GROW


    CS                             RS

                                                                        
    Business Modeling
                    Product        Alpha/Beta   Launch /
   Concept
                     Devel.           Test      1st Shipm.
                                                                            
 Product Development
   Customer     Customer            Customer    Company
   Discovery    Validation          Creation    Building
                                                                            
Customer Development

                                                                                          
 Systems Development
More Startups fail from
    a Lack of Customers
     than from a failure
  of Product Development


                           Steve Blank
                  Retired Entrepreneur
               Venture Capital advisor
Stanford Professor of Entrepreneurship
the FACTS are out of the building
the Learning Startup
From Business_Idea to Company_Creation

              thank you!
           Leonardo Zangrando
           the Learning Startup

            leo@zangrando.com

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The Learning Startup introduction

  • 1. the Learning Startup From Business_Idea to Company_Creation building_blocks process
  • 2. What and Who Time to innovate ● At the convergence of the most recent developments on entrepreneurship such as the Lean Start-up concept, the Business Model framework and the Customer Development framework, the Learning Startup is an organisation running explicit learning processes to convert a Business Idea into a real business. Put your (money, time, resources) where your mouth is ● I created the Learning Startup project to experiment and learn around the Learning Startup concept, starting from the initial Business Idea of an online, freemium platform to support startups in their learning process of converting a business idea into a real business.
  • 3. Inspiring Authors ● This course was inspired by the work of Steve Blank, Eric Ries and Alex Osterwalder ● Steve Blank is a retired serial entrepreneur with over 30 years of experience in high technology companies and management. He is a Consulting Professor at Stanford in the Graduate School of Engineering STVP Program and author of “Four Steps to the Epiphany” http://steveblank.com/ ● Eric Ries is the creator of the Lean Startup methodology and the author of the entrepreneurship blog “Startup Lessons Learned” http://www.startuplessonslearned.com/ ● Alex Osterwalder is an author, speaker and workshop facilitator on the topic of business model innovation. He is the author of “Business Model Generation” http://www.businessmodelgeneration.com/
  • 4. Bibliography Books ● Steve Blank – Four Steps to the Epiphany ● Alex Osterwalder – Business Model Generation Blogs ● Steve Blank – Steve Blank – NOTE: start from “Customer Development Manifesto” tag ● Alex Osterwalder – Business Model Alchemist ● Eric Ries – Startup Lessons Learned Meta resources ● Steve Blank blog – Tools and Blogs for Entrepreneurs ● Andrew Chen blog – List of Essays ● Tom Eisenmann blog – Readings on Launching Tech Ventures ● Eric Ries blog – Recommended Reading ● Startup Lessons Learned – conference website sllconf.com ● Learning Startup blog – Channels Other Books ● Brant Cooper & Patrick Vlaskovits – The Entrepreneur’s Guide to Customer Development ● Jason Fried & David Heinemeier Hansson – Re-Work ● Eric Ries – The Lean Startup Book (Sep 2011) NOTE to find the online resources just google these terms
  • 5. Biography Leonardo Zangrando has a background in Mechanical Engineering and holds an MBA from IESE Business School. He has been consulting on sales effectiveness in the pharma sector for the past 10+ years. Since 2007 he reoriented his activity towards education and training. On a parallel track, he has been interested in business startups since the mid 90's and has worked on several projects in the initial transition from business idea to startup, with particular focus on bootstrapping (self-financing startups.) He is currently helping a number of startups in the transition process to a running business. Leonardo Zangrando key theme is resource-efficiency, in terms of increasing efficiency of processes, reducing waste of resources, and expressing full potential. He is fascinated by the evolutionary process of a startup, which transforms a business idea into a company and he is very keen on increasing entrepreneurs success rate by improving the entrepreneurial process' efficiency. He advocates the convergence of the most recent developments on entrepreneurship such as the Lean Startup concept, the Business Model framework and the Customer Development framework into the Learning Startup, an organisation running explicit learning processes to convert a business idea into a real business. He created the Learning Startup project to experiment and learn around the Learning Startup concept, starting from the initial Business Idea of an online, freemium platform to support startups in their learning process to convert a business idea into a real business.
  • 6. the Learning Startup From Business_Idea to Company_Creation building_blocks process
  • 7. What is a Startup?
  • 8. Business STARTUP Company Idea A temporary organisation to transform a Business Idea into a Company
  • 9. What is a Company?
  • 10. A working definition Company An on-going organisation executing a plan trough systems and procedures
  • 11. This section based on the work of Steve Blank What is a Business Idea?
  • 12. Business Market Type Idea ● Disruptive Innovation → create market Buyer value generated (willingness to pay) ● Sustaining Innovation Costs incurred → get market share ● Compete on – Cost Leadership – Differentiation Industry Successful Successful Competitor – Specialization average differentiated low-cost with dual competitor competitor competitor advantage
  • 13. Business Industry Risk Idea Med Dev / Health Care Life Science / Biotech Technology Risk Personalized Medicine Cleantech Semiconductors Customer Consumer Electronics AND Game Software Technology Risk Communication Software Electronic Design Automation Communication Hardware Enterprise Hardware Customer Enterprise Software Risk Web 2.0
  • 14. Business Size the Market Idea ● Total Available Market – How big is the universe Startup ● Served Available Market Target – How many can I reach with Market my sales channel Served Available ● Startup Target Market Market – who will be my most likely buyers Total Available Market
  • 15. Business STARTUP Company Idea To qualify for becoming A temporary An on-going Startup, a Business Idea organisation organisation must have a Market. to transform executing a plan Activities will depend on Industry Risk and a Business Idea trough systems Type of Market. into a Company and procedures
  • 17. Let's find a way to describe how a Business works ● What is a Business about? ● How does it do it?
  • 18. Q. What is a Business about? A. Reach Customers and Deliver Value to them
  • 19. CUSTOMERS / CUSTOMER SEGMENTS from “Business Model Generation” by Alex Osterwalder images by JAM Visual Thinking - www.jam-site.nl which customers and users are you serving? which jobs do they really want to get done?
  • 20. from “Business Model Generation” by Alex Osterwalder images by JAM Visual Thinking - www.jam-site.nl do for them? do they care? what are you offering them? what does it VALUE PROPOSITION
  • 21. from “Business Model Generation” by Alex Osterwalder images by JAM Visual Thinking - www.jam-site.nl CHANNELS through which interaction points? how does each customer segment want to be reached?
  • 22. DEMAND CREATION / CUSTOMER RELATIONSHIPS from “Business Model Generation” by Alex Osterwalder images by JAM Visual Thinking - www.jam-site.nl what relationships are you establishing with each segment? personal? automated? acquisitive? retentive?
  • 23. REVENUE STREAMS from “Business Model Generation” by Alex Osterwalder images by JAM Visual Thinking - www.jam-site.nl what are customers really willing to pay for? how? are you generating transactional or recurring revenues?
  • 24. Q. How does it do it? A. Using Key Resources to perform Key Activities (or have someone else do it)
  • 25. from “Business Model Generation” by Alex Osterwalder images by JAM Visual Thinking - www.jam-site.nl which assets are essential? KEY RESOURCES which resources underpin your business model?
  • 26. from “Business Model Generation” by Alex Osterwalder images by JAM Visual Thinking - www.jam-site.nl KEY ACTIVITIES business model? what is crucial? which activities do you need to perform well in your
  • 27. from “Business Model Generation” by Alex Osterwalder images by JAM Visual Thinking - www.jam-site.nl KEY PARTNERS who do you need to rely on? which partners and suppliers leverage your model?
  • 28. from “Business Model Generation” by Alex Osterwalder images by JAM Visual Thinking - www.jam-site.nl what is the resulting cost structure? COST STRUCTURE which key elements drive your costs?
  • 29. key value demand creation / activities proposition customer relationships key customers / partners segments from “Business Model Generation” by Alex Osterwalder images by JAM Visual Thinking - www.jam-site.nl cost revenue structure key streams resources channels
  • 30. The Business Model describes the rationale of how an organisation...  Creates Value Delivers Value Captures Value
  • 31. What is a Company then? Company KP KA VP DC CU KR CH An on-going CS RS organisation executing a + Business Model (through plans, EXECUTION systems, procedures)
  • 32. What does a strtup do to transform a Business Idea into a Company?
  • 33. Sketch out your Business Model building building block block building block building building block block building block building block building building block block
  • 34. But realise it's just a set of Hypotheses Hyp Hyp building building block block Hyp building Hyp Hyp block building building block block Hyp building block Hy p building block Hyp Hyp building building block block
  • 35. STARTUP Company ● Test and refine the hypotheses until the entire Business Model is TESTED ● Make sure the Business Model is PROFITABLE ● Make sure the Business Model is REPEATABLE ● Make sure the Business Model is SCALABLE (not applicable to craftsmen and one-off projects)
  • 36. STARTUP Company A temporary organisation searching for a tested, repeatable, and scalable Business Model
  • 37. STARTUP Transition Company A temporary Building An on-going organisation the Systems organisation searching for a which implement executing a tested, repeatable, the Business Model Business Model and scalable (so far we were (through plans, Business Model in design mode) systems, procedures) SEARCH BUILD GROW
  • 38. KP KA VP DC CU STARTUP Transition Company Business = = = Idea KR CH SEARCH BUILD GROW CS RS  Business Modeling Product Alpha/Beta Launch / Concept Devel. Test 1st Shipm.  Product Development Customer Customer Customer Company Discovery Validation Creation Building  Customer Development  Systems Development
  • 39. More Startups fail from a Lack of Customers than from a failure of Product Development Steve Blank Retired Entrepreneur Venture Capital advisor Stanford Professor of Entrepreneurship
  • 40. the FACTS are out of the building
  • 41. the Learning Startup From Business_Idea to Company_Creation thank you! Leonardo Zangrando the Learning Startup leo@zangrando.com