2. “Every person has a leader in them” and there
is need to bring it out
3. “ It is the skills at, which you are excel make
you remarkable” (Kevin Eikenberry, 2007).
4. The only thing constant in the world is “
Change” (India aries, n.d.)
Change is the Key Element.
5. The Doer
The Thinker
The Feeler
The Imaginer
Storytelling
Storytelling
6. Likeability
Listening
Building trust
Networking
7. According to Gallup research, 61% Americans
received no praise at their workplace.
Supportive Behavior
Flexible, help out, collaborate, be of service, value
the person, encourage effort, support their goals,
praise success, be accountable, celebrate.
8. Internal Customers Loyal customers
Model their values Set expectations and
Understanding their objectives
expectations Consider new
Innovate collaboratively behaviors
Foster cross training Make new
commitments
Celebrate more broadly
Consider creative
alliances
Share best practices
, “Your customers, regardless of what you call
them, write your paycheck”
9. - Personal Values
- Building Creditability
- Importance of attitude
- Being other focused
“You can get anything in life that you want,
if you help enough other people get
what they want (ZigZiglar, 2000)”
13. Initiative
Problems and decision-making:
“The measure of success is not whether you have a tough problem
to deal with, but whether it is the same problem you had last
year.”(KevinEikenberry, 2007)
The PDCA cycle:
Questioning:
Opportunities
Approach and Strategies:
Independent, Consultative, Collaborative, Consensus
14. “ If you want to be a remarkable leader, you must
take accountability seriously”(KevinEikenberry,
2007)
“ There is no they. You are they. Until you take
personal and collective responsibility for what is
in your control, you wont move this organization
to where you want it to be.” (Kevin Eikenberry,
2007)
15. “Remarkable leaders don’t delegate; they
share responsibility” (Kevin Eikenberry, 2007)
Empowerment
“Delegation is done to people and
Empowerment is done with people” (Kevin
Eikenberry, 2007)
16. Project and Process Management
Goals and support
President of the United States, John F. Kennedy
Mission Moon
Personal goal setting