1. Heroku
San Francisco, CA
presented by Adria Richards
Small Talk Can Save Your Life
Thursday, September 5, 13

2. The single biggest problem with
communication is the illusion that it has
taken place.
― George Bernard Shaw
Thursday, September 5, 13

3. Thursday, September 5, 13

4. Thursday, September 5, 13

5. You can dance...
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6. But can you lift up your team?
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7. nomnomnom
Lunch is over.
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8. Thursday, September 5, 13

9. Kidnapping + small talk = Your Life!
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10. Thursday, September 5, 13

11. Step 1
Pick someone to chat with
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12. Exercise 1
Say Hi!”
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13. “How did it feel?”
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14. Step 2
Say something
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15. Exercise 2
Marbles
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16. “What did you notice?”
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17. Step 3
Listen and acknowledge
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18. Thursday, September 5, 13

19. What do you want at work?
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20. Communication Challenge
• Tomorrow, hold the door for 1 coworker
• For the next seven days, smile at 1 new
person each day
• Say “Thank You” to another employee
next week
Thursday, September 5, 13

21. Thank you!
Thursday, September 5, 13

22. Photo Credits
Escort Sport - My first new car http://www.flickr.com/photos/32659528@N00/232616660/
A Really Hot HOT WHEELS Car: Chevy Camaro http://www.flickr.com/photos/puuikibeach/7037656287/
dancers IMG_0362 http://www.flickr.com/photos/mcwild/16433641/
dancers IMG_0485 http://www.flickr.com/photos/mcwild/16435644/
Peanuts? What Peanuts? I didn't see no stinking peanuts. http://www.flickr.com/photos/15609463@N03/7673361852/
foto taxi new york http://www.flickr.com/photos/47260027@N04/579426
MotorBikeTricks 0511 8302bwr http://www.flickr.com/photos/ross_elliott/5912689381/2769
Calming The Storm http://www.flickr.com/photos/83346641@N00/4851912
Thursday, September 5, 13