Alcatel-Lucent Overview: Regional Presence and Capabilities

AGENDA

1. Alcatel–Lucent - AT THE SPEED OF IDEAS
2. Eastern Europe South Presence
3. Capabilities in Eastern Europe South Region
4. Conclusions

2 | ALL RIGHTS RESERVED. COPYRIGHT © ALCATEL-LUCENT 2012

Alcatel-Lucent
AT THE SPEED OF IDEAS
Alcatel-Lucent at a glance


VISION
TO REALIZE THE POTENTIAL OF A
CONNECTED WORLD.

OUR MISSION
TO DELIVER THE INNOVATION OUR
CUSTOMERS NEED TO STAY AHEAD,
TO EVOLVE, TO BECOME MORE EFFICIENT,
AND TO MOVE AT THE SPEED OF IDEAS.

CORPORATE SIGNATURE
AT THE SPEED OF IDEAS.


ALCATEL-LUCENT
REALIZING THE POTENTIAL OF A CONNECTED WORLD

“ Broadband everywhere is speeding up life and
business. It takes no time to go from having a
“
new idea, to touching peoples lives. We must
innovate – and help our customers innovate – at

”
the speed of ideas.
Ben Verwaayen
Chief Executive Officer

FAST • Headquarters: Paris, France • R&D Budget: €2.5 billion
• Annual Revenues: approx. €16 billion • Active Patents Held: 27,900
FACTS
• Employees: 77,000 + • Patents Awarded in 2010: 2,400
• 130 countries • Nobel Prizes Won: 7


BELL LABS
INNOVATING AT THE SPEED OF IDEAS
GLOBAL REACH A HERITAGE OF INNOVATION

PRESENCE IN 8 COUNTRIES LIFE-CHANGING TECHNOLOGIES

Belgium India DSL Digital signal processing
China Ireland PON CCD
France South Korea WiMAX Communications satellites
Germany United States WDM The laser
The transistor Cellular telephony

DEFINING THE FOREFRONT OF
MARKET IMPACT
THE INDUSTRY
27,900 active patents 2010 BREAKTHROUGHS
Collaboration with >250 universities
worldwide lightRadioTM
Multiple Open Innovation Initiatives 100G optical transmission
DSL Phantom Mode


GLOBAL REACH
% of 2010 revenues
N. America: ~36% Europe: ~32% Asia Pacific: ~18% Rest of world: ~14%

Russia
Romania
Ireland Poland
UK Slovakia
Canada Belgium
France
Germany Turkey
USA Netherlands South Korea
Italy Israel China
Spain Taiwan
India

Singapore

Brazil
Australia

Executive Business Centers
Research Centers
Worldwide Presence Product & Solution
Employee Nationalities
more than 130 countries Development Centers more than 100
IP Transformation Centers


CUSTOMERS WE SERVE
SERVICE PROVIDERS STRATEGIC INDUSTRIES ENTERPRISES

A leader in mobile, fixed, IP We provide end-to-end We help our enterprise and
and optics technologies, and turnkey communications government customers
a pioneer in applications and integration that improve worldwide interconnect their
services, we offer complete quality of life through better networks, people, processes
solutions that help service energy management, efficient and knowledge to make
providers and their customers transportation and improved money and save money.
realize the potential of a government services.
connected world.


Eastern Europe South Presence
Alcatel-Lucent - Regional


Do you know what set
of professional
activities for the
Communications
Infrastructures we
offer?


Alcatel-Lucent Eastern Europe South
has endless capabilities
…Consult and Design, Integrate and
Deploy, Operate and Maintain for
complex end-to-end turn key
projects


Alcatel-Lucent in Eastern Europe South
ALCATEL-LUCENT Romania
OPERATIONAL MODEL
is a hub of Eastern Europe
Direct Sales:
IndirectRegion: coordinating
South Sales:
Romania – 1600 employees
11 countries & 1 Region
Based & Sales Operations,
Business on Representative
Offices and Local
Communications, Finance, Global
having over 4500
Accounts, Human Resources, QA&CC, Pre-
Partnerships that function in
Sales, Regional Sales, Solutions &
employees in the region
EES8
Marketing
from which dedicated
Hosted R&D Activities - Applications,
Wireless, Optics, Macedonia,
– Moldova,Services
personnel for projects
Albania, Montenegro, Bosnia
(e.g.2700 people for
Bulgaria – over 2500Croatia,
and Herzegovina, employees
Vivacom outsourcing project
Services MOD, Procurement, Strategic
Slovenia, Kosovo
in Bulgaria; over 1600
Industries, Region functions (Finance, HR,
employees in Romania /
Sales, QACC)
Serbia – overinvolved in R&D,
Timisoara 26 employees
Procurement, region functions (QACC,
Services and support
Sales, PreSales, Finance)
functions for global
Hungary – over 35 employees
projects)
Sales, Presales, Finance, Services


Alcatel-Lucent Romania – Capabilities
OSS/BSS Competence Center
Alcatel-Lucent University
A central resource for HRSystem Integration, Global
Focus on R&D development center contributing the
Optics R&D development center contributing Service
WirelessNetwork and support, the EMEA HR to to the
Activities performed: timely and
development of LTE, WCDMA, GSM, CDMA and TD-
Center providesOptics Centre, portfolio. consistent HR
Network Operations product Mobile Multimedia and
high-quality,
Project product portfolio. Europe, centers
one of 21 global trainingMiddle East and Africa
SCDMA Management Support & center contributing to
service to employeesdevelopment Tools
Software R&D across
Applicationsdevelopment, integration/customization
(EMEA). engineers
the software development fortests
Over Functional and acceptance media servers, digital media
100
Over Installationqualificationcustomercontent management
applications, video streaming server,learning solutions
500 engineeres on and site
global
530 engineers
and support
Up to 100 and e2e support and for applications.
for clients, in test development of terrestrial and
partners
applications professionals
ODC is involved the platforms
Maintenance and
employees
- Network and System Integration Division deals with
Capabilities: (high capacity and long distance user
submarine WDM
Project documentation (specification,test documents,
specification, 3rd party customization, configuration, testing, on site
partnerships with Technical Universities in
Endless guide…)
installation,solution over optical fiber) and CC products.
transport customer
- System definition support, integration
- O&M, participates Bucharest, Cluj-Napoca, solutions
Over Timisoara, to the development of Optics Arad
100 engineers
Capabilities: project management
Technical
ODC MFS, transcoder development
used for complex transport networks.
- Global Network Operations Centre (GNOC) are mobile (Tier 1
Methods & Customer documentation
possibilities applications:development for university curricula
Existing competencies in following
course
for clients HRSwitzerland, Belgium and Austria) and fixed (Tier 1, 2
- General in inquiries.Tests
System Validation
and 3 for Winston BT Project) - Vivacom Bulgaria, Winston Project,
together with the academics
- Employee and Manager Self-Service
Capabilities:
Orange Off and Acceptance
- FirstBilling
Switzerland, Sunrise Switzerland, Base Belgium, Orange
- HR Policies and Forms.
- System engineering (2G, 3G and 4G/LTE)
Network engineering
Austria
Charging Gateway
- HR Process and Program questions.
- Software development
Product support and Technical Support level 2 and 2+
- Questions management/Service Troubleshooting
Fault on HR Tools.
- Mobile Multimediaintegration, Pre-Integration and and
- Any other(software inquiry. deals with Mobile Unicast
PreSales HR related Division
Testing tools development
-
MobileProvisioning Mobile Advertising, Rich Media Client
Broadcast, (based on Cramer,Axiom,Comptel)
validation) Design
- Network
Performance Management
- Simulators and testing tools for development teams
- Project Management and Technical project management
- Project Management Support & Tools (PMST) Team works
ICC/OSP
- Installation & Commissioning
on some tens of important projects covering EMEA and APAC regions
Call Center (Genesys)

Capabilities in Eastern Europe South Region
Alcatel-Lucent - Regional


HIGH LEVERAGE NETWORKTM (HLN)


HIGH LEVERAGE NETWORK™
A PLATFORM FOR VALUE CREATION

UNIVERSAL ACCESS APPLICATION ENABLEMENT

PROVIDE BROADBAND CAPTIVATE YOUR
EVERYWHERE CUSTOMERS
• Deliver wireless all around • Pioneer new media, new
• Enable open access for all content, new applications
• Bridge the fixed and mobile • Manage the real-time
worlds end customer experience

OPERATIONAL
NETWORK EVOLUTION
TRANSFORMATION
LEVERAGE YOUR NETWORK TRANSFORM YOUR
• Address the data explosion OPERATIONS
• Deliver service innovation • Optimize costs
at speed • Increase focus on superior
• Transform and simplify QoE and growth drivers
your network • Mitigate transformation
complexity and risk


IDEAS FOR GROWTH
MARKET GROWTH PROGRAMS
WIRELESS ALL Innovating and defining business models to support mobile data
AROUND demand and new applications

CUSTOMER Creating and providing ways to attract and retain customers managing
EXPERIENCE end user experience
TRANSFORMATION

APPLICATION AND Creating new & profitable opportunities to use network capabilities and
CONTENT VALUE
CHAIN shape the new application and content value chain

Offering ways to use network capabilities and claim a vital role in the
CLOUD
Cloud of the future

CRITICAL
NATIONAL Providing ubiquitous broadband access, security and reliability for
INFRASTRUCTURE critical national and strategic industries infrastructure

Offering alternatives and reducing complexity (business models,
INTERNET
OF THINGS ecosystem and standards) to achieve the potential of The Internet of
Things


References/proof of our expertise

Mobile Fixed
Operators Operators


THE DYNAMIC ENTERPRISE

ENABLE DYNAMIC FOSTER COLLABORATION PROVIDE APPLICATION
CUSTOMER ENGAGEMENT • Collaboration applications FLUENT NETWORK
•Interactive Voice Response & • Voice, web & video •Service-aware networks
voice portals conferencing •Converged networks
•eServices & social engagement • Mobility •Data centers
•Intelligent workload distribution • Desktop phones & end •Managed access services
•Workforce optimization points
•Analytics & performance • Communications platforms
management


STRATEGIC INDUSTRIES
Delivering critical national infrastructure and helping improve quality of life through better
energy management, more efficient transportation and improved government services.

THE CUSTOMERS WHAT WE AN ENGINE FOR
WE SERVE DELIVER GROWTH

TRANSPORTATION End-to-end communications 2010 ORDERS: €1.2 billion
Railways systems integration from GROWTH IN 2010: 12%
Highways initial design to complete
Airports operation of the network. We leverage stimulus
ENERGY We integrate: programs, government
Utilities Alcatel-Lucent network development funds and
Oil hardware and software private public partnerships
Gas aimed at helping both
Third party products
PUBLIC SECTOR developed and developing
Alcatel-Lucent countries improve quality of
Defense applications.
Public Safety life and drive economic
eGovernment development.


Energy and Utilities Transportation


Public sector

Health Optimum – Partnership
Agreement with Orange
Romania-SAP
Ministry of
Defense
(Romania)

Ministry of
Defense
(Bulgaria)


Conclusions


Alcatel-Lucent Your partner for success

Alcatel-Lucent has a deeply understanding of current and future
challenges in telecommunication markets

We have the experience, competency and references in complex projects
gathered all over the world
We are keen and ready to assist you through the business transformation
process
Environment: We are dedicated to eco-sustainability—particularly climate
change—
and to meeting our customers’ demands for eco-efficient products and
solutions.
Digital inclusion: We draw on our expertise in innovation to bridge the digital
divide, creating opportunities for economic and social development in emerging
economies.
We are fully committed to engage into strong partnerships with our
customers


Alcatel-Lucent Overview: Regional Presence and Capabilities

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