3. Table of Contents
Accuracy...................................................................................................................................... 2
Copyrights ................................................................................................................................... 2
Restrictions ................................................................................................................................. 2
License Agreements.................................................................................................................... 2
1 About This User Guide ..................................................................................43
1.1 Continuing Features...................................................................................................... 43
1.2 Features New in Release 4.0......................................................................................... 44
1.3 Clarifications ................................................................................................................. 46
1.4 References to Other WM Documents .......................................................................... 46
1.5 Links to Other Important Documents........................................................................... 47
1.6 Feedback on This Guide ................................................................................................ 48
2 Supported Device Types ................................................................................49
2.1 Cambium Networks Device Types ................................................................................ 49
2.2 Generic Elements (Non‐Cambium Devices).................................................................. 51
2.3 Subordinate WM Servers.............................................................................................. 53
3 Launching the Client ......................................................................................61
3.1 Dependencies ............................................................................................................... 61
3.2 Corporate Networks ..................................................................................................... 61
3.3 Launch Procedures........................................................................................................ 62
3.4 Configuring the Proxy on the WM Client...................................................................... 65
3.4.1 Setting Proxy Information in the Java Control Panel ............................................................ 66
3.4.2 Setting Proxy Information in the Web Browser .................................................................... 68
3.4.3 Troubleshooting an "Unable to launch the application" Error ............................................. 69
3.5 Configuring Your Password........................................................................................... 72
3.6 Troubleshooting an Unsuccessful Login ....................................................................... 73
4 Using the Client Window................................................................................75
4.1 Using the Toolbar.......................................................................................................... 75
4.2 Using the Alarm Summary Views.................................................................................. 77
4.3 Using the Status Bar...................................................................................................... 78
4.4 Using the Display Panel................................................................................................. 78
4.5 Using the Menu Bar ...................................................................................................... 79
4.6 Using the Help Menu .................................................................................................... 80
4. 4.6.1 About Wireless Manager....................................................................................................... 80
4.6.2 Help Contents........................................................................................................................ 85
4.6.3 Diagnostics ............................................................................................................................ 86
4.7 Managing Client Windows............................................................................................ 86
4.7.1 Navigating through Active Windows..................................................................................... 86
4.7.2 Detaching a Window from the Client.................................................................................... 86
4.7.3 Saving Location and Size of Windows ................................................................................... 87
4.7.4 Closing All Open Windows .................................................................................................... 87
4.8 Using the Applications Tree .......................................................................................... 87
4.8.1 Custom Views ........................................................................................................................ 90
4.8.2 Frame Operations.................................................................................................................. 92
4.8.3 Administration Tools ............................................................................................................. 92
4.9 Using the Search Utility................................................................................................. 92
4.10 Performing Table View Operations ............................................................................ 102
4.10.1 Navigating Through a Table ............................................................................................ 103
4.10.2 Setting the Page Length for a Table................................................................................ 104
4.10.3 Refreshing the Page View ............................................................................................... 104
4.10.4 Viewing a Range of Table Details.................................................................................... 104
4.10.5 Sorting Table Details ....................................................................................................... 104
4.10.6 Rearranging and Resizing Columns in a Table ................................................................ 105
4.10.7 Viewing Row Details ....................................................................................................... 105
4.11 Importing Data Files Into WM .................................................................................... 105
4.12 Exporting Data Files From WM................................................................................... 108
4.12.1 Exporting Device Discovery Information ........................................................................ 109
4.12.2 Exporting User Account Information .............................................................................. 111
4.12.3 Exporting Network Hierarchy Information ..................................................................... 113
4.13 Recovering from a Lost Connection to the Server...................................................... 114
5 Monitoring the System Dashboard.................................................................115
5.1 Dashboard Refreshes.................................................................................................. 115
5.2 Dashboard Display Options ........................................................................................ 116
5.3 Strategic Use of the Dashboard .................................................................................. 118
5.3.1 Click‐throughs From the Dashboard ................................................................................... 119
5.3.2 Sortable Table Displays ....................................................................................................... 120
6 Using an Inventory View ...............................................................................121
6.1 Inventory View Edit Menu Options ............................................................................ 123
6.1.1 Delete Object and Traces .................................................................................................... 123
6.1.2 Clear Alarms ........................................................................................................................ 123
5. 6.1.3 Delete Alarms ...................................................................................................................... 123
6.1.4 Search.................................................................................................................................. 123
6.2 Inventory Custom Views............................................................................................. 126
6.3 Topology Data Exports................................................................................................ 136
6.4 Operations on a Device............................................................................................... 137
6.5 Operations on a Network ........................................................................................... 142
6.5.1 Start/Stop Discovery ........................................................................................................... 142
6.5.2 Status Update for the Network ........................................................................................... 143
6.5.3 Delete Object and Traces of the Network........................................................................... 143
6.5.4 Credential Manager for the Network.................................................................................. 143
7 Using the Physical Map ................................................................................145
7.1 Importing the Geo‐locations....................................................................................... 145
7.2 Importing Addresses................................................................................................... 148
7.3 Displaying the Physical Map ....................................................................................... 150
7.3.1 Available Formats for Online Maps..................................................................................... 151
7.3.2 Format of Offline Maps ....................................................................................................... 151
7.4 Generating a Physical Map View of an Element Selected in the Inventory View ...... 154
7.5 Viewing Collocated and Proximal Elements ............................................................... 155
7.6 Panning ....................................................................................................................... 159
7.7 Jumping to a Different Position in a Physical Map ..................................................... 160
7.8 Refreshing a Physical Map .......................................................................................... 160
7.9 Setting Physical Map Options ..................................................................................... 161
7.9.1 Selecting Links, Coverage, and Standards Types to Display on a Map Type ....................... 161
7.9.2 Using the RSSI Auto‐Threshold Feature .............................................................................. 169
7.9.3 Filtering the Icons to Display by Current Alarm Level ......................................................... 169
7.9.4 Setting Whether Elements Appear Based on Zoom............................................................ 170
7.9.5 Using or Hiding Other Physical Map Overlays..................................................................... 171
7.10 Viewing Details in the Physical Map ........................................................................... 174
7.10.1 Accessing Data for a Device in the Physical Map............................................................ 174
7.10.2 Accessing the Geolocation of a Selected Point or Device in the Physical Map .............. 179
7.10.3 Accessing the Street View of a Selected Point or Device in the Physical Map ............... 180
7.10.4 Accessing a Physical Map Device in Other Management Views..................................... 181
7.11 Importing a BroadbandPlanner Prediction................................................................. 182
7.12 Changing the Geolocation for a Device ...................................................................... 182
7.13 Checking the Log of a Physical Map............................................................................ 184
7.14 Exporting a Map.......................................................................................................... 184
6. 7.15 Exporting Devices to BroadbandPlanner .................................................................... 190
7.16 Exporting the Network into XML ................................................................................ 191
7.17 Exporting Locations for Use in a Child WM ................................................................ 192
7.18 Notices Regarding Physical Maps ............................................................................... 192
8 Viewing Information About a Specific Device ..................................................195
8.1 Updating the Status of a Device or a Network ........................................................... 195
8.1.1 Updating Status on Demand ............................................................................................... 195
8.1.2 Adjusting the Status Polling Intervals.................................................................................. 195
8.2 Viewing Basic Properties............................................................................................. 198
8.3 Viewing Component Properties.................................................................................. 200
8.4 Viewing Events for a Device........................................................................................ 201
8.5 Viewing Alarms for a Device ....................................................................................... 202
8.6 Viewing Performance Data for a Device..................................................................... 203
8.7 Viewing the Dashboard for a Device .......................................................................... 204
8.7.1 Examples of Network Element Dashboards ........................................................................ 204
8.7.2 Features of Network Element Dashboards ......................................................................... 219
8.7.3 Interactive Components of Network Element Dashboards ................................................ 221
8.8 Viewing a Device Summary Report............................................................................. 223
8.8.1 Running a Device Summary Report on Demand ................................................................. 223
8.8.2 Running a Device Summary Report on a Schedule ............................................................. 226
8.8.3 Saving a Device Summary Report........................................................................................ 226
8.8.4 Deleting a Device Summary Report .................................................................................... 227
8.9 Finding the Customer Assigned to the Device............................................................ 227
9 Performing Other Operations on Devices .......................................................229
9.1 Keeping Device Identifiers Unique ............................................................................. 229
9.2 Managing or Unmanaging a Device............................................................................ 229
9.3 Pinging a Device .......................................................................................................... 230
9.4 Dropping a Subscriber Session.................................................................................... 232
9.5 Checking Relationships Presumed Based On Geo‐locations ...................................... 232
9.6 Removing a Relationship ............................................................................................ 233
9.7 Adding Relationships Among Devices......................................................................... 234
9.7.1 Defining a Larger Extended Family...................................................................................... 234
9.7.2 Adding a Single Relationship ............................................................................................... 235
9.8 Importing a Customer Contact Database ................................................................... 238
9.8.1 Preparing the Customer Contact Data for Import .............................................................. 238
7. 9.8.2 Importing Customer Contact Data ...................................................................................... 240
9.9 Assigning a Customer to a Device............................................................................... 242
9.10 Editing or Removing a Customer Record.................................................................... 246
9.11 Sending an Email Notification to a Customer............................................................. 247
9.12 Refreshing Device Data............................................................................................... 248
9.13 Setting WM Credentials for a Group of Selected Devices .......................................... 248
9.14 Configuring a Device ................................................................................................... 250
9.15 Syncing the SNMP String in WM with the SNMP String in a Device........................... 250
9.16 Using the Link Capacity Test Utility ............................................................................ 250
9.16.1 Launching a Link Capacity Test ....................................................................................... 250
9.16.2 Interpreting Link Capacity Test Results........................................................................... 253
9.16.3 Errors in the Link Capacity Test Feature ......................................................................... 254
9.17 Using the Spectrum Analyzer Utility........................................................................... 254
9.17.1 Launching Spectrum Analyzer......................................................................................... 254
9.17.2 Interpreting Spectrum Analyzer Results ......................................................................... 256
9.17.3 Errors in the Spectrum Analyzer Feature........................................................................ 257
9.18 Accessing the Web Interface of a Device ................................................................... 257
9.19 Deleting an Object and Traces.................................................................................... 261
9.20 Using the Bandwidth and Authentication Manager (BAM) Subsystem ..................... 262
9.20.1 Managing Authentication ............................................................................................... 264
9.20.2 Managing Bandwidth...................................................................................................... 266
9.20.3 Managing VLANs ............................................................................................................. 274
9.21 Running a User‐defined Script .................................................................................... 282
9.22 Uploading RADIUS AAA Certificates ........................................................................... 284
9.23 Upgrading Devices On Demand.................................................................................. 287
9.23.1 Launching the Software Upgrade Interface.................................................................... 287
9.23.2 Configuring the PMP/PTP Software Upgrade ................................................................. 288
9.23.3 Launching the On‐Demand Software Upgrade............................................................... 297
9.23.4 Reviewing the Relevant Post‐Upgrade Information About the Device(s) ...................... 297
9.23.5 Resetting Location Attributes for PTP 300 and PTP 500 Devices ................................... 297
10 Creating and Using Device Groups.............................................................299
10.1 Creating a Dynamic Device Group .............................................................................. 305
10.2 Modifying a Dynamic Device Group ........................................................................... 308
10.3 Creating a Static Device Group ................................................................................... 309
10.4 Adding Devices to a Static Device Group.................................................................... 314
10.5 Removing Devices from a Static Device Group .......................................................... 315
8. 10.6 Adding or Removing Columns in a Device Group Window ........................................ 317
10.7 Using a Device Group.................................................................................................. 318
10.8 Removing a Device Group........................................................................................... 319
11 Obtaining Device Configuration Information ................................................321
11.1 Adjusting Configuration Polling Intervals ................................................................... 321
11.1.1 Disabling Configuration Polling....................................................................................... 321
11.1.2 Setting Intervals for a Small Network ............................................................................. 321
11.2 Creating and Using Device Configuration Reports ..................................................... 323
11.2.1 Importing Configuration Report Templates.................................................................... 324
11.2.2 Accessing a Predefined Report on Configured Values.................................................... 325
11.2.3 Creating a Configuration Report..................................................................................... 326
11.2.4 Running a Configuration Report ..................................................................................... 331
11.2.5 Finding a Configuration Report Template ...................................................................... 334
11.2.6 Editing a Configuration Report Template ....................................................................... 335
11.2.7 Exporting a Configuration Report Template................................................................... 337
11.2.8 Exporting All Configuration Report Templates ............................................................... 337
11.2.9 Deleting a Configuration Report ..................................................................................... 337
11.3 Using Configuration Summary Reports ...................................................................... 339
11.3.1 Using a Configuration Summary Report as Preconfigured ............................................. 342
11.3.2 Customizing a Configuration Summary Report .............................................................. 343
12 Monitoring Faults .....................................................................................345
12.1 Working with Events................................................................................................... 345
12.1.1 Viewing All Events for a Specific Device ......................................................................... 346
12.1.2 Viewing All Events in the System .................................................................................... 347
12.1.3 Interpreting Event Messages .......................................................................................... 348
12.1.4 Viewing Event Details ..................................................................................................... 350
12.1.5 Finding an Event.............................................................................................................. 353
12.1.6 Viewing Related Alarms .................................................................................................. 354
12.1.7 Viewing All Events Related to Discovery......................................................................... 354
12.1.8 Defining an Events Custom View .................................................................................... 356
12.1.9 Exporting Events to a CSV File ........................................................................................ 362
12.1.10 Printing Events ................................................................................................................ 363
12.2 Handling Alarms.......................................................................................................... 364
12.2.1 Viewing All Alarms for a Specific Device ......................................................................... 364
12.2.2 Viewing All Alarms in the System ................................................................................... 365
12.2.3 Viewing Alarm Details ..................................................................................................... 366
12.2.4 Searching Alarms ............................................................................................................ 368
9. 12.2.5 Viewing Related Events................................................................................................... 368
12.2.6 Picking Up / Unpicking an Alarm..................................................................................... 368
12.2.7 Adding Comments to an Alarm....................................................................................... 370
12.2.8 Viewing Alarm History .................................................................................................... 371
12.2.9 Viewing Both Annotation and History of an Alarm ........................................................ 371
12.2.10 Defining an Alarms Custom View.................................................................................... 372
12.2.11 Saving Alarms.................................................................................................................. 376
12.2.12 Exporting Alarms............................................................................................................. 377
12.2.13 Printing Alarms................................................................................................................ 377
12.2.14 Clearing an Alarm............................................................................................................ 377
12.2.15 Deleting an Alarm ........................................................................................................... 377
13 Monitoring Performance ...........................................................................379
13.1 Adjusting the Performance Polling Intervals .............................................................. 379
13.2 List of Available Performance Statistics (Configured Collection) ............................... 382
13.3 Performance Data Viewing Alternatives .................................................................... 384
13.3.1 Viewing a Current Performance Statistic........................................................................ 385
13.3.2 Viewing a Collected Performance Statistic ..................................................................... 386
13.4 Using System Reports ................................................................................................. 388
13.4.1 Importing System Reports .............................................................................................. 396
13.4.2 Using a System Report As Preconfigured ....................................................................... 396
13.4.3 Customizing a System Report ......................................................................................... 397
13.5 Launching an Operator‐defined Report...................................................................... 397
14 Administering Discovery ...........................................................................399
14.1 Importing Device Discovery Information.................................................................... 399
14.2 Using the Discovery Configurator............................................................................... 400
14.2.1 Opening the Discovery Configurator .............................................................................. 401
14.2.2 Discovering Mixed Networks .......................................................................................... 402
14.2.3 Configuring General Automatic Discovery...................................................................... 402
14.2.4 Configuring Criteria‐based Automatic Discovery............................................................ 428
14.2.5 Closing the Discovery Configurator ................................................................................ 432
14.3 Configuring Manual Discovery.................................................................................... 432
14.4 Stages of Discovery ..................................................................................................... 432
14.5 Viewing the Discovery Log .......................................................................................... 433
15 Administering Wireless Manager Security ....................................................435
15.1 Importing User Account Information ......................................................................... 437
15.2 Managing Users .......................................................................................................... 438
10. 15.2.1 Limiting a User to Read Only .......................................................................................... 438
15.2.2 Adding a User.................................................................................................................. 439
15.2.3 Changing a User Profile................................................................................................... 445
15.2.4 Assigning Groups to a User ............................................................................................. 447
15.2.5 Changing a User Password.............................................................................................. 448
15.2.6 Deleting a User................................................................................................................ 449
15.2.7 Using Audit Trails ............................................................................................................ 450
15.3 Managing Groups........................................................................................................ 455
15.3.1 Adding Groups ................................................................................................................ 456
15.3.2 Assigning Users to Groups .............................................................................................. 458
15.3.3 Deleting Users from Groups ........................................................................................... 459
15.3.4 Using Custom View Scopes ............................................................................................. 459
15.3.5 Deleting a Group............................................................................................................. 466
15.4 Managing Operations ................................................................................................. 467
15.4.1 Default Operations.......................................................................................................... 468
15.4.2 Configuration .................................................................................................................. 469
15.4.3 Events.............................................................................................................................. 470
15.4.4 Policy............................................................................................................................... 470
15.4.5 Poll Filters........................................................................................................................ 471
15.4.6 Polling Object.................................................................................................................. 471
15.4.7 Polling Units .................................................................................................................... 472
15.4.8 Provisioning..................................................................................................................... 472
15.4.9 Administrative Operation ............................................................................................... 473
15.4.10 Reports............................................................................................................................ 477
15.4.11 Threshold Object............................................................................................................. 477
15.4.12 Topology ......................................................................................................................... 478
15.4.13 Trap Parsers and Filters .................................................................................................. 479
15.4.14 Alerts............................................................................................................................... 479
15.4.15 Task Scheduler Operation............................................................................................... 481
15.4.16 Device Tools .................................................................................................................... 481
15.4.17 Ultralight Client Support ................................................................................................. 481
15.5 Assigning Operations .................................................................................................. 482
15.5.1 Assigning Permitted Operations for a Group.................................................................. 482
15.5.2 Assigning Permitted Operations for a User .................................................................... 484
15.6 Adding Operations ...................................................................................................... 484
15.7 Deleting Operations.................................................................................................... 486
16 Administering Fault Management ...............................................................489
16.1 Administering Trap Parsers......................................................................................... 489
11. 16.1.1 Opening the Trap Parser Configuration Tool.................................................................. 490
16.1.2 Adding a Trap Parser....................................................................................................... 491
16.1.3 Reordering the Configured Trap Parser List ................................................................... 497
16.1.4 Viewing Trap Parser Details ............................................................................................ 497
16.1.5 Modifying Trap Parsers ................................................................................................... 498
16.1.6 Deleting a Trap Parser..................................................................................................... 499
16.2 Using Event Parsers .................................................................................................... 499
16.2.1 Opening the Event Parser Configuration Tool ................................................................ 500
16.2.2 Adding an Event Parser................................................................................................... 500
16.2.3 Reordering the Configured Event Parser List.................................................................. 505
16.2.4 Loading an Event Parser from a Parser File .................................................................... 506
16.2.5 Modifying an Event Parser.............................................................................................. 506
16.2.6 Saving an Event Parser.................................................................................................... 508
16.2.7 Deleting an Event Parser................................................................................................. 508
16.3 Using Event Filters ...................................................................................................... 509
16.3.1 Opening the Event Filter Configuration Tool .................................................................. 510
16.3.2 Adding an Event Filter..................................................................................................... 510
16.3.3 Reordering the Event Filter Configuration List ............................................................... 522
16.3.4 Loading an Event Filter ................................................................................................... 522
16.3.5 Modifying an Event Filter................................................................................................ 523
16.3.6 Deleting an Event Filter................................................................................................... 524
16.4 Using Alarm Filters...................................................................................................... 524
16.4.1 Opening the Alarm Filter Configuration Tool ................................................................. 525
16.4.2 Adding an Alarm Filter .................................................................................................... 526
16.4.3 Reordering the Alarm Filter Configuration List............................................................... 531
16.4.4 Loading an Alarm Filter................................................................................................... 532
16.4.5 Modifying an Alarm Filter ............................................................................................... 532
16.4.6 Deleting an Alarm Filter .................................................................................................. 533
16.5 Performing Alarm Operations..................................................................................... 534
16.5.1 Deleting an Alarm ........................................................................................................... 534
16.5.2 Grouping Triggered Alarms............................................................................................. 535
16.6 Assigning Fault Management Privileges ..................................................................... 535
17 Administering Performance Management.....................................................543
17.1 Data Collection............................................................................................................ 543
17.1.1 Elements Involved in Data Collection ............................................................................. 544
17.1.2 Data Collection Process .................................................................................................. 545
17.1.3 Creating a Polling Object................................................................................................. 546
17.1.4 Modifying a Polling Object.............................................................................................. 555
12. 17.1.5 Deleting a Polling Object................................................................................................. 558
17.2 Administering Individual Statistics.............................................................................. 559
17.2.1 Adding a Statistic ............................................................................................................ 559
17.2.2 Finding a Statistic ............................................................................................................ 565
17.2.3 Modifying a Statistic ....................................................................................................... 566
17.2.4 Deleting a Statistic .......................................................................................................... 567
17.3 Administering Extended PolledData........................................................................... 568
17.3.1 Modifying Extended PolledData ..................................................................................... 568
17.3.2 Factors for Whether a Statistic is Polled......................................................................... 569
17.4 Associating Thresholds With Statistics and Network Elements ................................. 569
17.4.1 Adding a Threshold ......................................................................................................... 571
17.4.2 Preparing to Map a Threshold ........................................................................................ 577
17.4.3 Mapping a Threshold for an Individual Device ............................................................... 578
17.4.4 Associating a Threshold with a Statistic for an Individual Device................................... 580
17.4.5 Mapping a Threshold for a Specific Type Device ............................................................ 582
17.4.6 Mapping a Threshold for a Device Type ......................................................................... 583
17.4.7 Associating One or More Thresholds with a Polling Object for a Device Type............... 584
17.4.8 Modifying a Threshold .................................................................................................... 589
17.4.9 Deleting a Threshold....................................................................................................... 590
17.4.10 Example Strategy for Choosing and Applying Thresholds .............................................. 591
17.4.11 Interpreting Messages on Multiple Thresholds for a Single Statistic ............................. 592
17.5 Defining a Performance Custom View........................................................................ 592
17.6 Optimizing Performance Data Storage ....................................................................... 600
18 Administering a Policy ..............................................................................603
18.1 Adding a Policy............................................................................................................ 606
18.2 Scheduling a Policy...................................................................................................... 607
18.3 Updating a Policy ........................................................................................................ 608
18.4 Refreshing the Policies................................................................................................ 608
18.5 Executing a Policy ....................................................................................................... 608
18.6 Stopping a Policy......................................................................................................... 609
18.7 Deleting a Policy.......................................................................................................... 610
19 Configuring Network Elements...................................................................611
19.1 Using the Configure Device Command....................................................................... 611
19.2 Using Configuration Templates .................................................................................. 618
19.2.1 Importing a Configuration Template .............................................................................. 618
19.2.2 Pushing Values from a Prestructured Configuration Template...................................... 619
13. 19.2.3 Creating a Configuration Template................................................................................. 621
19.2.4 Applying a Configuration Template ................................................................................ 626
19.2.5 Finding a Configuration Template .................................................................................. 628
19.2.6 Editing a Configuration Template ................................................................................... 629
19.2.7 Pushing Configuration Values Upon Discovery............................................................... 631
19.2.8 Exporting a Configuration Template............................................................................... 633
19.2.9 Exporting All Configuration Templates ........................................................................... 634
19.2.10 Deleting a Configuration Template................................................................................. 634
19.3 Cloning a Device Configuration................................................................................... 635
19.4 Launching BAM ........................................................................................................... 640
19.5 Using Certain Device Type‐specific Configuration Dialogs ......................................... 641
19.5.1 Configuring an EtherWAN Switch ................................................................................... 641
20 Scheduling a One-Time or Periodic Task.....................................................647
20.1 Schedulable Tasks ....................................................................................................... 647
20.2 Launching the Task Scheduler .................................................................................... 652
20.3 Defining the Task to Perform...................................................................................... 653
20.4 Viewing Configured Tasks ........................................................................................... 673
20.5 Editing the Definition of a Configured Task................................................................ 677
20.6 Rescheduling or Triggering a Scheduled Task............................................................. 677
20.7 Pausing or Resuming a Scheduled Task ...................................................................... 678
20.8 Retaining or Removing a Scheduled Task................................................................... 678
20.9 Stopping a Running Task............................................................................................. 679
21 Broadcasting a Message ............................................................................681
22 Administering Wireless Manager ................................................................683
22.1 Terminating a Client Session....................................................................................... 683
22.2 Using the WM Administrator Tool.............................................................................. 683
22.2.1 Using the WM Server Panel ............................................................................................ 684
22.2.2 Configuring the BAM Panel............................................................................................. 685
22.2.3 Configuring the Database Panel ..................................................................................... 686
22.2.4 Using the Licensing Panel ............................................................................................... 687
22.2.5 Configuring the NBI Panel............................................................................................... 690
22.2.6 Using the Offline Physical Map Panel ............................................................................. 691
22.2.7 Configuring the Email Configuration Panel..................................................................... 693
22.3 Configuring Log Settings ............................................................................................. 694
22.3.1 Opening the Log File Configuration Tool ........................................................................ 694
22.3.2 Adding Log Files .............................................................................................................. 696
14. 22.3.3 Viewing Details of Log Files............................................................................................. 696
22.3.4 Modifying Log File Settings ............................................................................................. 697
22.3.5 Using Debug Mode ......................................................................................................... 701
22.3.6 Logging JVM Monitoring Details ..................................................................................... 702
23 Monitoring WM and Its Networks Through Wireless Manager Ultralight..........703
23.1 Accessing Wireless Manager Ultralight ...................................................................... 703
23.2 Using the What's Up Web Page .................................................................................. 704
23.3 Using the Summary View............................................................................................ 708
23.4 Using the Inventory View in Wireless Manager Ultralight ......................................... 711
23.5 Using the Alarms View in Wireless Manager Ultralight ............................................. 712
23.6 Using the Events View in Wireless Manager Ultralight .............................................. 713
23.7 Using the Customer Info View in Wireless Manager Ultralight.................................. 714
23.8 Using the Logs View in Wireless Manager Ultralight.................................................. 714
23.9 Terminating the Wireless Manager Ultralight Session............................................... 714
Legal Notices and License Agreements .................................................................715
CAMBIUM NETWORKS, LTD END USER LICENSE AGREEMENT............................................... 715
CAMBIUM PUBLICLY AVAILABLE SOFTWARE LEGAL NOTICES AND END USER LICENSE
AGREEMENTS FOR PUBLICLY AVAILABLE SOFTWARE ............................................................ 720
Software Included by Cambium.............................................................................................. 721
Packages That Use Apache License Version 2.0 ..................................................................... 725
THIRD PARTY PUBLICLY AVAILABLE SOFTWARE LEGAL NOTICES AND END USER LICENSE
AGREEMENTS FOR PUBLICLY AVAILABLE SOFTWARE ............................................................ 729
Software Included by Commercial Third Party Software ....................................................... 730
Packages That Use GNU Lesser General Public License Version 2.1 ...................................... 736
Packages That Use Apache Software License Version 1.1...................................................... 744
Glossary ...........................................................................................................747
Technical Support..............................................................................................749
Running the Customer Support Tool ...................................................................................... 749
Options for Running the Support Tool ............................................................................................. 749
Populating the Fields of the Customer Support Tool Window ........................................................ 751
Viewing and Saving Files That are Useful for Support............................................................ 757
Contacting Support Representatives...................................................................................... 758
Index................................................................................................................761
15. List of Figures
Figure 1: Server disk free space monitoring window for a child WM element .......................................... 54
Figure 2: Disk usage monitoring window for a child WM element ............................................................ 54
Figure 3: Disk I/O monitoring window for a child WM element................................................................. 55
Figure 4: Database disk usage monitoring window for a child WM element............................................. 55
Figure 5: Memory utilization monitoring window for a child WM element............................................... 56
Figure 6: Database disk free space monitoring window for a child WM element ..................................... 56
Figure 7: CPU utilization monitoring window for a child WM element...................................................... 57
Figure 8: Element Properties for a subordinate WM server, General tab.................................................. 58
Figure 9: Element Properties for a subordinate WM server, SNMP tab..................................................... 58
Figure 10: Element Properties for a subordinate WM server, Monitoring tab .......................................... 59
Figure 11: Element Properties for a subordinate WM server, Relationship tab ........................................ 59
Figure 12: Web page for WM Web Start client invoke (LoginPage.do) ...................................................... 62
Figure 13: WM Authentication dialog......................................................................................................... 63
Figure 14: WM Authentication advanced options...................................................................................... 64
Figure 15: WM application initial view ....................................................................................................... 65
Figure 16: Possible relationships between client and server ..................................................................... 65
Figure 17: Java Control Panel, General tab................................................................................................. 66
Figure 18: Network Settings window in Java Control Panel ....................................................................... 67
Figure 19: Advanced Network Settings window in Java Control Panel ...................................................... 67
Figure 20: Network tab in Firefox Options window.................................................................................... 68
Figure 21: Connection Settings window in Firefox ..................................................................................... 69
Figure 22: General tab of Java Control Panel.............................................................................................. 70
Figure 23: Temporary Files Settings window in Java Control Panel ........................................................... 71
Figure 24: Delete Temporary Files window in Java Control Panel............................................................. 71
Figure 25: Password Confirmation window................................................................................................ 72
Figure 26: PasswordConfigurator dialog..................................................................................................... 73
Figure 27: Client window, example............................................................................................................. 75
Figure 28: Toolbar when Dashboard is displayed ....................................................................................... 76
Figure 29: Toolbar when Network Events are displayed ............................................................................ 76
Figure 30: Toolbar when Alarms are displayed .......................................................................................... 76
Figure 31: Toolbar when Configured Collection is displayed...................................................................... 76
16. Figure 32: Toolbar when Templates view is displayed ............................................................................... 76
Figure 33: Toolbar when Inventory view is displayed ................................................................................ 76
Figure 34: Toolbar when Reports are displayed ......................................................................................... 76
Figure 35: Toolbar when Scheduled Tasks are displayed ........................................................................... 76
Figure 36: Toolbar when Policies view is displayed .................................................................................... 76
Figure 37: Alarm summary views................................................................................................................ 77
Figure 38: View of devices under Warning ................................................................................................. 78
Figure 39: Severe alarm counts .................................................................................................................. 78
Figure 40: About window, License tab........................................................................................................ 80
Figure 41: License Manager web interface................................................................................................. 81
Figure 42: Change Password panel, License Manager Administrator Tool ................................................ 82
Figure 43: About window, Device Details tab............................................................................................. 83
Figure 44: About window, Client Details tab .............................................................................................. 84
Figure 45: About window, Supported Device Templates tab ..................................................................... 85
Figure 46: Expanded view of the Applications tree .................................................................................... 89
Figure 47: Example parent custom view with child view............................................................................ 91
Figure 48: Custom view nodes in Applications tree.................................................................................... 91
Figure 49: Search results for input Statistic Name contents ...................................................................... 94
Figure 50: Search results for input Message contents ............................................................................... 95
Figure 51: Search results for input Source contents................................................................................... 96
Figure 52: Search results for input network Name (ID) .............................................................................. 96
Figure 53: Search results for input IP Address contents............................................................................. 97
Figure 54: Search results for input Alarm Message contents ..................................................................... 98
Figure 55: Search results for input Device Name contents ........................................................................ 98
Figure 56: Search results for input Location contents ................................................................................ 99
Figure 57: Search results for input Name (ID) contents ............................................................................. 99
Figure 58: Search results for input Device Group Name contents ........................................................... 100
Figure 59: Search results for input Address1 contents............................................................................. 100
Figure 60: Alarms table view..................................................................................................................... 103
Figure 61: Select operation window ......................................................................................................... 107
Figure 62: Import information windows................................................................................................... 107
Figure 63: Select file window .................................................................................................................... 108
Figure 64: Dashboard Alarms by Severity display..................................................................................... 116
17. Figure 65: Dashboard Alarms by Device Type display .............................................................................. 116
Figure 66: Dashboard Recent Alarms display ........................................................................................... 116
Figure 67: Dashboard Alarms by Message display.................................................................................... 117
Figure 68: Dashboard Device Counts display............................................................................................ 117
Figure 69: Dashboard Help display, Useful Links and License tabs........................................................... 117
Figure 70: Dashboard Help display, Device Details and Settings tabs ...................................................... 118
Figure 71: Clear Alarms Included .............................................................................................................. 118
Figure 72: Clear Alarms Hidden ................................................................................................................ 118
Figure 73: Inventory view ......................................................................................................................... 121
Figure 74: Device types list in Applications tree, example ....................................................................... 122
Figure 75: Alarms Search dialog, sort options .......................................................................................... 124
Figure 76: Alarms Search dialog, input options ........................................................................................ 124
Figure 77: Alarms Search dialog, More options........................................................................................ 125
Figure 78: Alarms Search operation, alarms returned, example.............................................................. 125
Figure 79: Properties tab for an inventory custom view, first form ......................................................... 127
Figure 80: Properties tab for an inventory custom view, second form .................................................... 128
Figure 81: Properties tab for an inventory custom view, third form........................................................ 129
Figure 82: Properties tab for an inventory custom view, fourth form ..................................................... 130
Figure 83: Properties tab for an inventory custom view, fifth form......................................................... 131
Figure 84: Additional custom view criteria dialog, Properties tab ........................................................... 132
Figure 85: Criteria dialog with three properties ....................................................................................... 133
Figure 86: Select Table Columns dialog for inventory custom view ......................................................... 134
Figure 87: User defined table columns window for inventory custom view............................................ 134
Figure 88: Tree Node Properties tab for inventory custom view ............................................................. 135
Figure 89: Export Data dialog.................................................................................................................... 136
Figure 90: Right‐click options common for all elements .......................................................................... 137
Figure 91: Configuration Control dialog for PMP 320 AP ......................................................................... 140
Figure 92: Configure Mode dialog for PMP 320 AP, default values.......................................................... 140
Figure 93: Configure Mode dialog for PMP 320 AP, Mode BW selections ............................................... 141
Figure 94: Configure Mode dialog for PMP 320 AP, Mode Ratio selections ............................................ 141
Figure 95: Configure Mode dialog for PMP 320 AP, Mode Map selections ............................................. 141
Figure 96: Networks panel view ............................................................................................................... 142
Figure 97: Geo‐location Import window................................................................................................... 147
18. Figure 98: Import CSV File of Geo‐Locations window............................................................................... 147
Figure 99: Location Import from Address CSV.......................................................................................... 149
Figure 100: Offline map, midwestern USA ............................................................................................... 152
Figure 101: Offline map, northeastern Illinois.......................................................................................... 152
Figure 102: Offline map, network at a plus zoom factor .......................................................................... 153
Figure 103: Offline map, network at a minus zoom factor....................................................................... 153
Figure 104: Physical map: collapsed instance of device collocation ........................................................ 155
Figure 105: Physical map: expanded instance of device collocation........................................................ 156
Figure 106: Refresh and centering options for a physical map ................................................................ 161
Figure 107: All reliability links selected for physical map ......................................................................... 164
Figure 108: Good reliability links filtered out ........................................................................................... 165
Figure 109: Good reliability links persistently filtered out from previous physical map setting.............. 166
Figure 110: Physical map: further zooming required for viewing more devices ...................................... 166
Figure 111: Physical map: All Links, No Coverage, All Air Standards, Map............................................... 167
Figure 112: Physical map: All Links, No Coverage, All Air Standards, Hybrid ........................................... 167
Figure 113: Physical map: Logical Links, No Coverage, All Air Standards, Terrain.................................... 168
Figure 114: Device data pop‐up, Main tab ............................................................................................... 175
Figure 115: Device data pop‐up, Radios tab ............................................................................................. 175
Figure 116: Device data pop‐up, Links tab, scrolling required ................................................................. 176
Figure 117: Path Profile............................................................................................................................. 177
Figure 118: Device data pop‐up, Manage tab, scrolling required ............................................................ 178
Figure 119: Device data pop‐up, Manage tab for a PTP device................................................................ 179
Figure 120: Question mark representing device of unknown type .......................................................... 179
Figure 121: Import BroadbandPlanner Prediction dialog......................................................................... 182
Figure 122: Physical map Log window, opened........................................................................................ 184
Figure 123: Exported physical map in Google Earth application, zoomed in ........................................... 186
Figure 124: Exported physical map in Google Earth application, zoomed out......................................... 187
Figure 125: Places box with Network Elements node expanded ............................................................. 188
Figure 126: Radio(s) link to information about the element .................................................................... 188
Figure 127: Information about the element in Google Earth ................................................................... 189
Figure 128: Places box with links node expanded .................................................................................... 189
Figure 129: Link information in Google Earth view .................................................................................. 190
Figure 130: Polling Configuration dialog, Status Polling tab..................................................................... 196
19. Figure 131: Configure Specific Type Polling dialog for status polling ....................................................... 197
Figure 132: Element Properties, General tab ........................................................................................... 198
Figure 133: Element Properties, SNMP tab .............................................................................................. 199
Figure 134: Element Properties, Monitoring tab ...................................................................................... 199
Figure 135: Element Properties, Relationship tab .................................................................................... 200
Figure 136: Show Components panel ....................................................................................................... 200
Figure 137: Component Properties window............................................................................................. 201
Figure 138: Network Events view for a single device ............................................................................... 202
Figure 139: Alarms view for a single device.............................................................................................. 202
Figure 140: Performance data Configured Collection view for a single device ........................................ 203
Figure 141: Dashboard format for PMP AP .............................................................................................. 205
Figure 142: Dashboard format for PMP SM.............................................................................................. 206
Figure 143: Dashboard format for PMP 320 AP ....................................................................................... 207
Figure 144: Dashboard format for PMP 320 CPE...................................................................................... 208
Figure 145: Dashboard format for PMP OFDM AP ................................................................................... 209
Figure 146: Dashboard format for PMP OFDM SM .................................................................................. 210
Figure 147: Dashboard format for PMP BHM........................................................................................... 211
Figure 148: Dashboard format for PMP BHS ............................................................................................ 212
Figure 149: Dashboard format for PTP 500 Master.................................................................................. 213
Figure 150: Dashboard format for PTP 800 Slave..................................................................................... 214
Figure 151: Dashboard format for CMM3 ................................................................................................ 215
Figure 152: Dashboard format for CMM4 ................................................................................................ 215
Figure 153: Dashboard format for 14‐Port Switch ................................................................................... 216
Figure 154: Dashboard format for Generic Element ................................................................................ 216
Figure 155: Dashboard format for Extreme Switch .................................................................................. 217
Figure 156: Dashboard format for RAD Switch......................................................................................... 217
Figure 157: Dashboard for a child WM element....................................................................................... 218
Figure 158: Dashboard panels without data............................................................................................. 221
Figure 159: Collected statistics window for GPS Satellites Tracked ......................................................... 222
Figure 160: Device summary report for a PMP 430 SM ........................................................................... 224
Figure 161: Device summary report for a child WM element .................................................................. 225
Figure 162: Report Results window .......................................................................................................... 226
Figure 163: Customer Contact Management window.............................................................................. 227
20. Figure 164: Pinging Components window, success .................................................................................. 231
Figure 165: Pinging Components window, skipped for unmanaged component .................................... 231
Figure 166: Drop Subscriber Session window for a PMP AP..................................................................... 232
Figure 167: Drop Subscriber Session for Name (ID).................................................................................. 232
Figure 168: Remove Relationship option in Extended Family window .................................................... 233
Figure 169: Remove relationship pop‐up warning ................................................................................... 234
Figure 170: Add Relationship Between Elements dialog, both devices identified ................................... 235
Figure 171: Add Relationship Between Elements dialog, one device identified ...................................... 236
Figure 172: Logical link displayed ............................................................................................................. 237
Figure 173: Circular reference error ......................................................................................................... 237
Figure 174: Select operation window ....................................................................................................... 240
Figure 175: Import Customer Contact Information window .................................................................... 241
Figure 176: Customer Contact Management window.............................................................................. 242
Figure 177: Customer Information dialog................................................................................................. 243
Figure 178: Credential Manager dialog..................................................................................................... 249
Figure 179: Link Capacity Test results window ......................................................................................... 253
Figure 180: Spectrum Analyzer window for a PMP 320 AP ...................................................................... 255
Figure 181: Spectrum Analyzer window for a PMP SM ............................................................................ 256
Figure 182: Device web page URL............................................................................................................. 257
Figure 183: Enhanced Security Configuration warning............................................................................. 258
Figure 184: Trusted sites window ............................................................................................................. 258
Figure 185: Initial web page of Subscriber Module .................................................................................. 259
Figure 186: Management home web page of a PMP Subscriber Module................................................ 260
Figure 187: Full management interface web page of PMP Subscriber Module ....................................... 261
Figure 188: Confirmation message for Delete Object and Traces operation ........................................... 262
Figure 189: Apply template dialog, imported AP templates .................................................................... 265
Figure 190: Define Configurations tab...................................................................................................... 268
Figure 191: Configuration Parameter Selection dialog for a service plan ................................................ 269
Figure 192: Configurable parameters in a service plan ............................................................................ 269
Figure 193: Confirm Update window for bandwidth service plan............................................................ 270
Figure 194: Updating Configuration window for a new service plan ....................................................... 271
Figure 195: Task Attributes window for a service plan............................................................................. 272
Figure 196: Configure Element(s) window for applying a service plan .................................................... 273
21. Figure 197: Configuration Parameter Selection dialog for a VLAN profile ............................................... 276
Figure 198: Configurable parameters in a VLAN profile ........................................................................... 277
Figure 199: Edit VLAN Membership dialog ............................................................................................... 278
Figure 200: Add Entry window.................................................................................................................. 278
Figure 201: Confirm Update window for VLAN profile............................................................................. 279
Figure 202: Updating Configuration window for VLAN profile................................................................. 279
Figure 203: Task Attributes window for applying a VLAN profile ............................................................. 280
Figure 204: Configure Element(s) dialog for applying a VLAN profile ...................................................... 281
Figure 205: Details for a User Script task.................................................................................................. 283
Figure 206: Schedulable Script Results window, example........................................................................ 284
Figure 207: Upload AAA Certificate dialog, initial view ............................................................................ 285
Figure 208: Upload AAA Certificate dialog, Delete Existing Certificate selected...................................... 286
Figure 209: Software Upgrade dialog ....................................................................................................... 288
Figure 210: Selected for upgrade tab ....................................................................................................... 289
Figure 211: SM Autoupdate Configuration tab......................................................................................... 290
Figure 212: HPAP Channel Bandwidth tab................................................................................................ 292
Figure 213: Package Manager dialog, no packages .................................................................................. 296
Figure 214: Package Manager dialog, packages added ............................................................................ 296
Figure 215: Add Device window for Static Selection of a device group ................................................... 299
Figure 216: Create Device Group conditions for basic Dynamic Selection of a device group.................. 300
Figure 217: Name selections for Add Advanced Criteria of a dynamic device group............................... 301
Figure 218: Device Group Details tab of the Create Device Group dialog................................................ 305
Figure 219: Devices tab of the Create Device Group dialog ..................................................................... 306
Figure 220: Devices Preview window ....................................................................................................... 307
Figure 221: Device Groups window .......................................................................................................... 307
Figure 222: Device Group Details tab of Edit Device Group dialog .......................................................... 308
Figure 223: Devices tab of Edit Device Group dialog................................................................................ 309
Figure 224: Add to Device Groups window .............................................................................................. 310
Figure 225: Devices tab of Create Device Group dialog ........................................................................... 311
Figure 226: Add Device window ............................................................................................................... 312
Figure 227: Devices selected to add ......................................................................................................... 312
Figure 228: Devices added to Devices Selected block .............................................................................. 313
Figure 229: Add to Device Groups window .............................................................................................. 314