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WHOOMP! THERE IT IS –
DISCLOSURES, DISCLOSURES, DISCLOSURES
Affiliate Summit West 2016
Rachel Hirsch, Esq., Senior Associate
P (202) 524-4145 /
www.ifrahlaw.com
DISCLOSURE: IF YOU HAVEN’T READ THE FTC GUIDELINES, YOU
MIGHT AS WELL GIVE UP NOW.
P (202) 524-4145 /
Updates 2000 Guidance Known As Dot Com Disclosures
Takes Into Account Expanding Use of Smartphones With
Small Screens And Rise of Social Media
Ensures That Disclosure is Clear and Conspicuous On All Devices And Platforms That Consumers May Use To View The Ad
www.ifrahlaw.com
DISCLOSURE: FAILURE TO FOLLOW FTC GUIDELINES MAY
RESULT IN ENFORCEMENT.
P (202) 524-4145 /
OPERATION “FULL DISCLOSURE”
www.ifrahlaw.com
DISCLOSURE: FAILURE TO FOLLOW FTC GUIDELINES MAY
RESULT IN ENFORCEMENT.
P (202) 524-4145 /
Failure To Disclose Pricing Conditions
Failure To Disclose Automatic Billing Feature
Claiming Product Capabilities Or Superiority
Without Substantiation
Promoting “Risk-Free” or “Worry-Free” Trial Period
Without Disclosing Additional Costs.
Making Broad Claims Without
Limitations/Qualifications.
www.ifrahlaw.com
DISCLOSURE: IF YOU CAN’T SEE, HEAR, OR READ THIS DISCLOSURE IT
DOESN’T COUNT.
P (202) 524-4145 /
Disclosures Must Be “Clear And Conspicuous” –
Consumers Must Be Able To:
REMEMBER! A Disclaimer Or Disclosure Alone Usually Not Enough To
Remedy A False Or Deceptive Claim
Notice Read
Hear Understand
www.ifrahlaw.com
DISCLOSURE: IF YOU CAN’T SEE, HEAR, OR READ THIS DISCLOSURE IT
DOESN’T COUNT.
P (202) 524-4145 /
Placement and
Proximity
Prominence
Unavoidability
Distracting Factors
Repetition
Duration of
Disclosure
Understandability
Format and
Language
REMEMBER! When Disclosures Cannot Be Made Clearly And Be Made,
Forgo the Claim Altogether!
www.ifrahlaw.com
DISCLOSURE: IF YOU CAN’T SEE, HEAR, OR READ THIS DISCLOSURE IT
DOESN’T COUNT.
P (202) 524-4145 /
Advertisers Should Be Aware Of:
• Short Form And Abbreviated Disclosures
• Technological Limitations
• Proximity
www.ifrahlaw.com
DISCLOSURE: TWEETING IS NOT JUST FOR THE BIRDS.
P (202) 524-4145 /
CHALLENGE: Limited To 140 Characters
Disclosures: “Ad,” #Ad, “Sponsored,” #Sponsored
EXAMPLES: COLE HAAN Sponsored Tweets; Kim Kardashian
www.ifrahlaw.com
DISCLOSURE: THINK BEFORE YOU “LIKE.” - FACEBOOK
P (202) 524-4145 /
CHALLENGE: Space Is Not An Issue; It’s How To Utilize It To Rise To The Top
Of Your Readers’ Feeds
TIP: Consider Whether You’re Getting Your Readers To Click The Affiliate/Sponsored
Link Before Even Getting To the Disclosure. If so, Your Disclosure May Not Be Effective.
www.ifrahlaw.com
DISCLOSURE: THINK BEFORE YOU “LIKE.” - BLOGGERS
P (202) 524-4145 /
Bloggers Must Disclose Relationship/Material Connection With Advertiser.
Reasonable Monitoring Of Disclosures Is Required By Affiliates/Endorsers, But The
Focus Will Ultimately Be On the Advertiser, Not Endorsers.
You Can’t Talk About Your Experience With A Product If You Have Not Tried It.
EXAMPLE: I Received A Free Baby Product From Brand X In Exchanging For Writing This Review.
www.ifrahlaw.com
DISCLOSURE: IF YOU DO NOT FEEL COMFORTABLE DISCLOSING
AFFILIATE LINKS, YOU PROBABLY SHOULD NOT BE USING THEM.
P (202) 524-4145 /
EX: Affiliate Link:
_______.
EX: This Post Contains
Affiliate Links, Which
Means I Receive __ If
You Make a Purchase
Using This Link.
www.ifrahlaw.com
DISCLOSURE: IF YOU ARE GOING TO BILL A CUSTOMER, MAKE SURE
THE CUSTOMER ACTUALLY KNOWS ABOUT IT.
P (202) 524-4145 /
5 Guiding Principles For Negative Option Offers:
1. Use Understandable Language.
2. Focus On Placement And Proximity.
3. Disclose Terms Before Payment.
4. Obtain Affirmative Consent.
5. Honor Promised Cancellation Procedures.
REMEMBER! When It Comes To Negative Option Offers, Disclose, Disclose,
And Then Disclose Again!
www.ifrahlaw.com
DISCLOSURE: THE KEY TO A GOOD DISCLOSURE IS KNOWING WHEN
TO MAKE IT.
P (202) 524-4145 /
Always Ask Yourself: What Is the Overall Net Impression Of My Ad?
www.ifrahlaw.comwww.ifrahlaw.com
1717 Pennsylvania Avenue
Washington, D.C. 20006
www.ifrahlaw.com
P (202) 524-4145 /
Email: rhirsch@ifrahlaw.com
Twitter: TheRealMsHirsch
Blog: www.ftcbeat.com

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Whoomp! There it Is – Disclosures, Disclosures, Disclosures

  • 1. www.ifrahlaw.com www.ifrahlaw.com WHOOMP! THERE IT IS – DISCLOSURES, DISCLOSURES, DISCLOSURES Affiliate Summit West 2016 Rachel Hirsch, Esq., Senior Associate P (202) 524-4145 /
  • 2. www.ifrahlaw.com DISCLOSURE: IF YOU HAVEN’T READ THE FTC GUIDELINES, YOU MIGHT AS WELL GIVE UP NOW. P (202) 524-4145 / Updates 2000 Guidance Known As Dot Com Disclosures Takes Into Account Expanding Use of Smartphones With Small Screens And Rise of Social Media Ensures That Disclosure is Clear and Conspicuous On All Devices And Platforms That Consumers May Use To View The Ad
  • 3. www.ifrahlaw.com DISCLOSURE: FAILURE TO FOLLOW FTC GUIDELINES MAY RESULT IN ENFORCEMENT. P (202) 524-4145 / OPERATION “FULL DISCLOSURE”
  • 4. www.ifrahlaw.com DISCLOSURE: FAILURE TO FOLLOW FTC GUIDELINES MAY RESULT IN ENFORCEMENT. P (202) 524-4145 / Failure To Disclose Pricing Conditions Failure To Disclose Automatic Billing Feature Claiming Product Capabilities Or Superiority Without Substantiation Promoting “Risk-Free” or “Worry-Free” Trial Period Without Disclosing Additional Costs. Making Broad Claims Without Limitations/Qualifications.
  • 5. www.ifrahlaw.com DISCLOSURE: IF YOU CAN’T SEE, HEAR, OR READ THIS DISCLOSURE IT DOESN’T COUNT. P (202) 524-4145 / Disclosures Must Be “Clear And Conspicuous” – Consumers Must Be Able To: REMEMBER! A Disclaimer Or Disclosure Alone Usually Not Enough To Remedy A False Or Deceptive Claim Notice Read Hear Understand
  • 6. www.ifrahlaw.com DISCLOSURE: IF YOU CAN’T SEE, HEAR, OR READ THIS DISCLOSURE IT DOESN’T COUNT. P (202) 524-4145 / Placement and Proximity Prominence Unavoidability Distracting Factors Repetition Duration of Disclosure Understandability Format and Language REMEMBER! When Disclosures Cannot Be Made Clearly And Be Made, Forgo the Claim Altogether!
  • 7. www.ifrahlaw.com DISCLOSURE: IF YOU CAN’T SEE, HEAR, OR READ THIS DISCLOSURE IT DOESN’T COUNT. P (202) 524-4145 / Advertisers Should Be Aware Of: • Short Form And Abbreviated Disclosures • Technological Limitations • Proximity
  • 8. www.ifrahlaw.com DISCLOSURE: TWEETING IS NOT JUST FOR THE BIRDS. P (202) 524-4145 / CHALLENGE: Limited To 140 Characters Disclosures: “Ad,” #Ad, “Sponsored,” #Sponsored EXAMPLES: COLE HAAN Sponsored Tweets; Kim Kardashian
  • 9. www.ifrahlaw.com DISCLOSURE: THINK BEFORE YOU “LIKE.” - FACEBOOK P (202) 524-4145 / CHALLENGE: Space Is Not An Issue; It’s How To Utilize It To Rise To The Top Of Your Readers’ Feeds TIP: Consider Whether You’re Getting Your Readers To Click The Affiliate/Sponsored Link Before Even Getting To the Disclosure. If so, Your Disclosure May Not Be Effective.
  • 10. www.ifrahlaw.com DISCLOSURE: THINK BEFORE YOU “LIKE.” - BLOGGERS P (202) 524-4145 / Bloggers Must Disclose Relationship/Material Connection With Advertiser. Reasonable Monitoring Of Disclosures Is Required By Affiliates/Endorsers, But The Focus Will Ultimately Be On the Advertiser, Not Endorsers. You Can’t Talk About Your Experience With A Product If You Have Not Tried It. EXAMPLE: I Received A Free Baby Product From Brand X In Exchanging For Writing This Review.
  • 11. www.ifrahlaw.com DISCLOSURE: IF YOU DO NOT FEEL COMFORTABLE DISCLOSING AFFILIATE LINKS, YOU PROBABLY SHOULD NOT BE USING THEM. P (202) 524-4145 / EX: Affiliate Link: _______. EX: This Post Contains Affiliate Links, Which Means I Receive __ If You Make a Purchase Using This Link.
  • 12. www.ifrahlaw.com DISCLOSURE: IF YOU ARE GOING TO BILL A CUSTOMER, MAKE SURE THE CUSTOMER ACTUALLY KNOWS ABOUT IT. P (202) 524-4145 / 5 Guiding Principles For Negative Option Offers: 1. Use Understandable Language. 2. Focus On Placement And Proximity. 3. Disclose Terms Before Payment. 4. Obtain Affirmative Consent. 5. Honor Promised Cancellation Procedures. REMEMBER! When It Comes To Negative Option Offers, Disclose, Disclose, And Then Disclose Again!
  • 13. www.ifrahlaw.com DISCLOSURE: THE KEY TO A GOOD DISCLOSURE IS KNOWING WHEN TO MAKE IT. P (202) 524-4145 / Always Ask Yourself: What Is the Overall Net Impression Of My Ad?
  • 14. www.ifrahlaw.comwww.ifrahlaw.com 1717 Pennsylvania Avenue Washington, D.C. 20006 www.ifrahlaw.com P (202) 524-4145 / Email: rhirsch@ifrahlaw.com Twitter: TheRealMsHirsch Blog: www.ftcbeat.com