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Conflict Management Compre
- 14. First Trick for Conflict Management
- 15. Know Yourself
- 16. What feelings do you have when you are in conflict situation?
- 21. What is your conflict style?
- 22. Conflict Styles R E L A T I O N S H I P High Importance Low Importance High Importance GOALS 3 5 1 2 4
- 23. R E L A T I O N S H I P High Importance Low Importance High Importance GOALS 3 5 1--Turtle 2 4 Conflict Styles
- 25. Conflict Styles R E L A T I O N S H I P High Importance Low Importance High Importance GOALS 3 5 1 2--Shark 4
- 27. Conflict Styles R E L A T I O N S H I P High Importance Low Importance High Importance GOALS 3--Teddy Bear 5 1 2 4
- 29. R E L A T I O N S H I P High Importance Low Importance High Importance GOALS 3 5 1 2 4--Fox Conflict Styles
- 31. Conflict Styles R E L A T I O N S H I P High Importance Low Importance High Importance GOALS 3 5--Owl 1 2 4
- 33. Which style is better?
- 34. Some styles are more useful than others when...
- 40. Second Trick for Conflict Management
- 41. Understand Process of Conflict Expectations (explicit) Anticipation (implicit) Experience Unfulfilled Expectations Resentments Build Gather evidence for a case Give up intervene
- 42. Why & how do we get in conflict situations?