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Survey Questions &
         Test Season Responses

         Matt Taraldsen
  Saint Cloud State University
 Meteorology-Communications Student


          Amanda Graning
           Forecaster/Meteorologist
  National Weather Service, WFO Duluth, MN




MNgage
Post Storm Survey (PSS)
This survey was created by Matt Taraldsen, a meteorology
      student at Saint Cloud State University, under the
         guidance of Earth and Atmospheric Sciences
  professor Dr. Anthony Hansen, Communication Studies
    professor Suzanne Stangl-Erkens and meteorologists
    from the National Weather Service office in Duluth,
                          Minnesota.

         poststormsurvey@gmail.com
Post Storm Survey (PSS)
 Motivation
“Need a process by which WFO [Weather Forecast Offices] can
  systematically gather local customer input and local research
results … and turn that information into improved products and
services” Ray Wolf – Science and Operations Officer (Science Operations
                  Officer) NWS WFO Davenport, IA


 Goal
Improve communication & effectiveness of winter weather
information and threat by gaining insight into perceptions and
decision making processes related to hazardous winter
weather.
The Post Storm Survey

 Not a Critique of    Forecast Accuracy

 Rather, asks a   few Specific Questions
      How did you received the winter storm information
  

      How did you perceived the threat of the storm
  

      What steps did you take to prepare for the storm
  

      How did your plans changed due to the storm
  
Test Season
                    March-April 2008
 Only included winter storms that Affected Duluth,
  MN Forecast Area
 Proposed for Winter Events Requiring a “Warning.”
    Didn’t quite work that way…No Storms.

    Winter finally arrive March & April 2008

    Posted Survey for Three Winter Events

         • One case (March 18th) did not have a Warning but was
           still used in Test season data
         • All 3 Cases were in NE Minnesota (Duluth Area)
        Received over 500 responses Total
    
Post Storm Survey
                Test Season; March-April 2008


   Data went into an interactive web based interface
        Analyzed by Matt Taraldsen, Amy Liles, Mike Bettwy, and
    

        Amanda Graning
   Presented Test Season Results:
        Partners and Faculty at SCSU
    

        Northern Plains Winter Storm Conference, September 2008
    

        Duluth NWS Local Media Workshop, November 2008
    


   Made a few minor adjustments for 2008-2009 season
Test Season Events
                            March-April 2008

                                      Wide Range of Winter Storms
                                   (All Affected NE Minnesota & NW Wisconsin)

Blizzard, 2008 April 11th


                                                            Snow Advisory, March 18 th
                                                                 Non-Warning Event

                                                                     Snowfall Amounts
                                                                     2008 March 18th




                            Winter Storm, 2008 April 6 th
Survey Responses and Results

Blizzard of April 11th          303 Respondents
Winter Storm of April 6th       103 Respondents
Snow Advisory of March 18th      100 Respondents
                                ----------------------
                              503 total respondents!
The Post Storm Survey
      Questions
PSS Questions
 what it looks like
PSS Questions
 what it looks like
All Responses
    Question: Where do you get your weather information
          on a regular basis? (Select all that apply)
                      * Combined responses from all 3 events

35.0%
                             30.2% Biased toward NWS in test season. This
30.0%                                will be minimized in following seasons as
                                     more weather partners post a link to the             23.2%
25.0%
                                     PSS after a storm.
20.0%
                                     13.1%
15.0%
                                                                                  9.2%
                      7.8%
10.0%
                                                         5.2%
                                               4.8%               3.5%
               2.2%
5.0%
        0.4%                                                                                          0.3%
0.0%
                                                         r




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All Responses
         Question: During this storm, where did you get
        your weather information? (Select All that Apply)
                 * Combined responses from all 3 events
35.0%                        31.7%
                                     Biased toward NWS in test season. This
30.0%                                will be minimized in following seasons as
                                     more weather partners post a link to the             23.1%
25.0%
                                     PSS after a storm.
20.0%
15.0%                                11.6%
                                                                                  9.9%
10.0%                                                             6.3%
                      6.0%                     4.6%
               2.6%                                      2.5%
5.0%    1.1%                                                                                          0.7%
0.0%

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Responses by Event
                        Blizzard 2008 April 11th
Question: Based on the forecast, what special preparations did you take
                  for this storm? (select all that apply)

                            27.5%
            30.0%                                              25.1%
                                           23.7%
            25.0%
            20.0%
            15.0%                                                      11.4%
            10.0%
                                                                                        4.3%
                     2.8%           2.8%
             5.0%                                  1.4% 0.5%                     0.5%
             0.0%




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Responses by Event
                    Winter Storm 2008 April 6th
Question: Based on the forecast, what special preparations did you take
                  for this storm? (select all that apply)

                                                                          37.1%
            40.0%
            35.0%
            30.0%
                                                                  21.2%
            25.0%
                                           16.7%
            20.0%
            15.0%           10.6%
            10.0%                                                                         4.5%
                                                   3.0%
                                    2.3%                                           2.3%
                     1.5%                                  0.8%
             5.0%
             0.0%




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Responses by Event
                        Blizzard 2008 April 11th
Question: Based on the forecast, what special preparations did you take
                  for this storm? (select all that apply)

                            27.5%
            30.0%                                              25.1%
                                           23.7%
            25.0%
            20.0%
            15.0%                                                      11.4%
            10.0%
                                                                                        4.3%
                     2.8%           2.8%
             5.0%                                  1.4% 0.5%                     0.5%
             0.0%




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Responses by Event
                        Blizzard 2008 April 11th
Question: Based on the forecast, what special preparations did you take
                  for this storm? (select all that apply)

                            27.5%
            30.0%                                              25.1%
                                           23.7%
            25.0%
            20.0%
            15.0%                                                      11.4%
            10.0%
                                                                                        4.3%
                     2.8%           2.8%
             5.0%                                  1.4% 0.5%                     0.5%
             0.0%




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Responses by Event
                    Winter Storm 2008 April 6th
Question: Based on the forecast, what special preparations did you take
                  for this storm? (select all that apply)

                                                                          37.1%
            40.0%
            35.0%
            30.0%
                                                                  21.2%
            25.0%
                                           16.7%
            20.0%
            15.0%           10.6%
            10.0%                                                                         4.5%
                                                   3.0%
                                    2.3%                                           2.3%
                     1.5%                                  0.8%
             5.0%
             0.0%




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Responses by Event
                    Winter Storm 2008 April 6th
Question: Based on the forecast, what special preparations did you take
                  for this storm? (select all that apply)

                                                                          37.1%
            40.0%
            35.0%
            30.0%
                                                                  21.2%
            25.0%
                                           16.7%
            20.0%
            15.0%           10.6%
            10.0%                                                                         4.5%
                                                   3.0%
                                    2.3%                                           2.3%
                     1.5%                                  0.8%
             5.0%
             0.0%




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Responses by Event
               Snow Advisory 2008 March 18th
 Based on the forecast, what special preparations did you
          take for this storm? (select all that apply)

        70.0%
                                                                                    59.4%
        60.0%
        50.0%
        40.0%
        30.0%
                                                16.8%
        20.0%                                                               12.8%
                                                                                                  0.9% 4.0%
                        0.3% 3.7% 0.3%
        10.0%                                             1.7% 0.3%
         0.0%




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Compare Responses
           Question: Based on the forecast, what special
            preparations did you take for this storm?

Blizzard                 Winter Storm
                                                  Snow Advisory
Food and Water: 28%      Food and Water:    11%   Food and Water:   4%
Gas:             24%     Gas:              17%    Gas:              17%
Increased                Increased                Increased
Communication: 25%       Communication:    21%    Communication: 12%
Nothing:          11%    Nothing:          37%    Nothing:          59%
Extra Driving Time: 4%   Extra Driving Time: 4%   Extra Driving Time: 4%
Responses by Event
                Snow Advisory 2008 March 18th
                               (Open Response)

                       Why Did You Alter Your Routine?

         41.5%
45.0%
40.0%
35.0%
30.0%
25.0%
                      18.1%
20.0%
15.0%
                                                                          7.4%
10.0%
                                   4.3%
 5.0%                                             1.1%        1.1%
 0.0%
        poor travel   hazard   consistency of   snowed in   work/school   other
                                  forecast                    closed
Responses by Event
           Snow Advisory 2008 March 18th
                              (Open Response)

                    Why did you NOT Alte r Your Routine ?

                               37.3%
40.0%
35.0%
30.0%
25.0%
20.0%
15.0%
                                           7.7%                          7.2%
10.0%                                                 5.7%      4.8%
5.0%     0.5%        0.0%
0.0%
        had truck   did not     storm     f orecast   did not   temps.    storm
                    have to    w as not   w as not     have              normal
                     go to       bad      accurate    plans              f or MN
                     w ork
Responses by Event
                      Winter Storm 2008 April 6th
                              (Open Response)
                         Why Did You Alter Your Routine?

40.0%
          34.1%
35.0%
30.0%
25.0%
                                            17.1%
20.0%
15.0%
                                                           7.3%
10.0%
5.0%
                            0.0%                                       0.0%
0.0%
        poor travel    hazard (blizzard   consistency   snowed in   work/school
                         conditions)                                  closed
Responses by Event
                  Winter Storm 2008 April 6th
                              (Open Response)

                        Why Did You NOT Alter Your Routine?

25.0%                                           22.6%

20.0%
                                                                                  16.1%
15.0%

10.0%
           4.8%                                                   4.8%
5.0%
                              0.0%
0.0%
        normal for MN   did not have to go   storm was not   forecast was not   did not have
                             to work              bad            accurate          plans
Responses by Event
                      Blizzard 2008 April 11th
                          (Open Response)


                       Why Did You Alter Your Routine?

60.0%
          48.0%
                              45.3%
50.0%

40.0%

30.0%
                                                                 21.3%
20.0%
                                                 9.3%
10.0%

0.0%
        poor travel       hazard (blizzard    consistency   work/school closed
                            conditions)
Responses by Event
                    Blizzard 2008 April 11th
                            (Open Response)

                    Why Did You NOT Alter Your Routine?

25.0%
                                                                              20.0%
20.0%

15.0%                    12.0%              12.0%            12.0%

10.0%     8.0%

5.0%

0.0%
        had truck   did not have to go   storm was not   forecast was not   did not have
                         to work              bad            accurate          plans
Interesting perception…

  “I live in Northern MN, a snow storm with
              25” is not a big deal.”

These kind of open responses introduced the idea to
include a question along the lines of :

“On a scale from 1 to 10, how does this storm compare to
typical winter storm in this area?
Please select a number from 1 to 10, with 1 meaning this was a very
common storm and 10 meaning it was an extremely rare storm.
Test Season Conclusions

 Significant number of respondents stated they altered
  their routine because concerned about road
  conditions/travel.
 People did not perceive the meteorlogic terminology
  such as sleet and freezing rain as the threat;
        because not a direct impact?
    


 There was an increase in preparedness (gas, food water,
  communication) with highly anticipated blizzard versus
  low impact snow advisory
 Climatology plays major factor…What is viewed as
  “normal” for winter?
Post Storm Survey


Please Refer to the All About the PSS
  Slideshow for details into the Post
Storm Survey and background on its
            development.

   http://www.crh.noaa.gov/Image/dlh/slideshows/PSS_background.pdf
How to get involved?


If you are interested in hosting a link to the
Post Storm Survey on your website, please
send an email to

     poststormsurvey@gmail.com
Thank You!
            Matt Taraldsen
 Saint Cloud State University
Meteorology-Communications Student
    poststormsurvey@gmail.com



                                       Amanda Graning
                                        Forecaster/Meteorologist
                               National Weather Service, WFO Duluth, MN
                                       amanda.graning@noaa.gov
Post Storm Survey Team
 Mike Bettwy, Matt Taraldsen
 Amanda Graning, Amy Liles

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Post Storm Survey Results

  • 1. Survey Questions & Test Season Responses Matt Taraldsen Saint Cloud State University Meteorology-Communications Student Amanda Graning Forecaster/Meteorologist National Weather Service, WFO Duluth, MN MNgage
  • 2. Post Storm Survey (PSS) This survey was created by Matt Taraldsen, a meteorology student at Saint Cloud State University, under the guidance of Earth and Atmospheric Sciences professor Dr. Anthony Hansen, Communication Studies professor Suzanne Stangl-Erkens and meteorologists from the National Weather Service office in Duluth, Minnesota. poststormsurvey@gmail.com
  • 3. Post Storm Survey (PSS) Motivation “Need a process by which WFO [Weather Forecast Offices] can systematically gather local customer input and local research results … and turn that information into improved products and services” Ray Wolf – Science and Operations Officer (Science Operations Officer) NWS WFO Davenport, IA Goal Improve communication & effectiveness of winter weather information and threat by gaining insight into perceptions and decision making processes related to hazardous winter weather.
  • 4. The Post Storm Survey  Not a Critique of Forecast Accuracy  Rather, asks a few Specific Questions How did you received the winter storm information  How did you perceived the threat of the storm  What steps did you take to prepare for the storm  How did your plans changed due to the storm 
  • 5. Test Season March-April 2008  Only included winter storms that Affected Duluth, MN Forecast Area  Proposed for Winter Events Requiring a “Warning.”  Didn’t quite work that way…No Storms.  Winter finally arrive March & April 2008  Posted Survey for Three Winter Events • One case (March 18th) did not have a Warning but was still used in Test season data • All 3 Cases were in NE Minnesota (Duluth Area) Received over 500 responses Total 
  • 6. Post Storm Survey Test Season; March-April 2008  Data went into an interactive web based interface Analyzed by Matt Taraldsen, Amy Liles, Mike Bettwy, and  Amanda Graning  Presented Test Season Results: Partners and Faculty at SCSU  Northern Plains Winter Storm Conference, September 2008  Duluth NWS Local Media Workshop, November 2008   Made a few minor adjustments for 2008-2009 season
  • 7. Test Season Events March-April 2008 Wide Range of Winter Storms (All Affected NE Minnesota & NW Wisconsin) Blizzard, 2008 April 11th Snow Advisory, March 18 th Non-Warning Event Snowfall Amounts 2008 March 18th Winter Storm, 2008 April 6 th
  • 8. Survey Responses and Results Blizzard of April 11th 303 Respondents Winter Storm of April 6th 103 Respondents Snow Advisory of March 18th 100 Respondents ---------------------- 503 total respondents!
  • 9. The Post Storm Survey Questions
  • 10. PSS Questions what it looks like
  • 11. PSS Questions what it looks like
  • 12. All Responses Question: Where do you get your weather information on a regular basis? (Select all that apply) * Combined responses from all 3 events 35.0% 30.2% Biased toward NWS in test season. This 30.0% will be minimized in following seasons as more weather partners post a link to the 23.2% 25.0% PSS after a storm. 20.0% 13.1% 15.0% 9.2% 7.8% 10.0% 5.2% 4.8% 3.5% 2.2% 5.0% 0.4% 0.3% 0.0% r n TV e o ge s V o ne ge pe tio nd on di di lT pa ho pa Ra pa e Ra va ph ie ca bl eb ll P Fr eb ws er le Ca Lo x W bs Te W W Ce Ne O er S AA NW th n w NO O O
  • 13. All Responses Question: During this storm, where did you get your weather information? (Select All that Apply) * Combined responses from all 3 events 35.0% 31.7% Biased toward NWS in test season. This 30.0% will be minimized in following seasons as more weather partners post a link to the 23.1% 25.0% PSS after a storm. 20.0% 15.0% 11.6% 9.9% 10.0% 6.3% 6.0% 4.6% 2.6% 2.5% 5.0% 1.1% 0.7% 0.0% r n TV e o ge s V o ne ge pe tio nd on di di lT pa ho pa Ra pa e Ra va ph ie ca bl eb ll P Fr eb ws er le Ca Lo x W bs Te W W Ce Ne O er S AA NW th n w NO O O
  • 14. Responses by Event Blizzard 2008 April 11th Question: Based on the forecast, what special preparations did you take for this storm? (select all that apply) 27.5% 30.0% 25.1% 23.7% 25.0% 20.0% 15.0% 11.4% 10.0% 4.3% 2.8% 2.8% 5.0% 1.4% 0.5% 0.5% 0.0% g or ne t n el er as er n Ki in t io t io ov at th at No G riv al ica er O ip Sh /W iv rD en cr rv un lt/ od es fo G Su Sa m Fo Pr e m m y Co tra d nc Ti lle Ex ge d tra Fi se er Ex Em ea cr In
  • 15. Responses by Event Winter Storm 2008 April 6th Question: Based on the forecast, what special preparations did you take for this storm? (select all that apply) 37.1% 40.0% 35.0% 30.0% 21.2% 25.0% 16.7% 20.0% 15.0% 10.6% 10.0% 4.5% 3.0% 2.3% 2.3% 1.5% 0.8% 5.0% 0.0% g or ne t n el er as er n Ki in t io t io ov at th at No G riv al ica er O ip Sh /W iv rD en cr rv un lt/ od es fo G Su Sa m Fo Pr e m m y Co tra d nc Ti lle Ex ge d tra Fi se er Ex Em ea cr In
  • 16. Responses by Event Blizzard 2008 April 11th Question: Based on the forecast, what special preparations did you take for this storm? (select all that apply) 27.5% 30.0% 25.1% 23.7% 25.0% 20.0% 15.0% 11.4% 10.0% 4.3% 2.8% 2.8% 5.0% 1.4% 0.5% 0.5% 0.0% g or ne t n el er as er n Ki in t io t io ov at th at No G riv al ica er O ip Sh /W iv rD en cr rv un lt/ od es fo G Su Sa m Fo Pr e m m y Co tra d nc Ti lle Ex ge d tra Fi se er Ex Em ea cr In
  • 17. Responses by Event Blizzard 2008 April 11th Question: Based on the forecast, what special preparations did you take for this storm? (select all that apply) 27.5% 30.0% 25.1% 23.7% 25.0% 20.0% 15.0% 11.4% 10.0% 4.3% 2.8% 2.8% 5.0% 1.4% 0.5% 0.5% 0.0% g or ne t n el er as er n Ki in t io t io ov at th at No G riv al ica er O ip Sh /W iv rD en cr rv un lt/ od es fo G Su Sa m Fo Pr e m m y Co tra d nc Ti lle Ex ge d tra Fi se er Ex Em ea cr In
  • 18. Responses by Event Winter Storm 2008 April 6th Question: Based on the forecast, what special preparations did you take for this storm? (select all that apply) 37.1% 40.0% 35.0% 30.0% 21.2% 25.0% 16.7% 20.0% 15.0% 10.6% 10.0% 4.5% 3.0% 2.3% 2.3% 1.5% 0.8% 5.0% 0.0% g or ne t n el er as er n Ki in t io t io ov at th at No G riv al ica er O ip Sh /W iv rD en cr rv un lt/ od es fo G Su Sa m Fo Pr e m m y Co tra d nc Ti lle Ex ge d tra Fi se er Ex Em ea cr In
  • 19. Responses by Event Winter Storm 2008 April 6th Question: Based on the forecast, what special preparations did you take for this storm? (select all that apply) 37.1% 40.0% 35.0% 30.0% 21.2% 25.0% 16.7% 20.0% 15.0% 10.6% 10.0% 4.5% 3.0% 2.3% 2.3% 1.5% 0.8% 5.0% 0.0% g or ne t n el er as er n Ki in t io t io ov at th at No G riv al ica er O ip Sh /W iv rD en cr rv un lt/ od es fo G Su Sa m Fo Pr e m m y Co tra d nc Ti lle Ex ge d tra Fi se er Ex Em ea cr In
  • 20. Responses by Event Snow Advisory 2008 March 18th Based on the forecast, what special preparations did you take for this storm? (select all that apply) 70.0% 59.4% 60.0% 50.0% 40.0% 30.0% 16.8% 20.0% 12.8% 0.9% 4.0% 0.3% 3.7% 0.3% 10.0% 1.7% 0.3% 0.0% e as el it n g er r or n e lK on io in tio ov th at at G riv at N va ip O W Sh er ic rD cr vi d/ en un lt/ es r o fo Su Sa G m Fo pr e om cy m ra d lle C n Ti t Ex ge Fi d ra se er t Ex Em ea cr In
  • 21. Compare Responses Question: Based on the forecast, what special preparations did you take for this storm? Blizzard Winter Storm Snow Advisory Food and Water: 28% Food and Water: 11% Food and Water: 4% Gas: 24% Gas: 17% Gas: 17% Increased Increased Increased Communication: 25% Communication: 21% Communication: 12% Nothing: 11% Nothing: 37% Nothing: 59% Extra Driving Time: 4% Extra Driving Time: 4% Extra Driving Time: 4%
  • 22. Responses by Event Snow Advisory 2008 March 18th (Open Response) Why Did You Alter Your Routine? 41.5% 45.0% 40.0% 35.0% 30.0% 25.0% 18.1% 20.0% 15.0% 7.4% 10.0% 4.3% 5.0% 1.1% 1.1% 0.0% poor travel hazard consistency of snowed in work/school other forecast closed
  • 23. Responses by Event Snow Advisory 2008 March 18th (Open Response) Why did you NOT Alte r Your Routine ? 37.3% 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 7.7% 7.2% 10.0% 5.7% 4.8% 5.0% 0.5% 0.0% 0.0% had truck did not storm f orecast did not temps. storm have to w as not w as not have normal go to bad accurate plans f or MN w ork
  • 24. Responses by Event Winter Storm 2008 April 6th (Open Response) Why Did You Alter Your Routine? 40.0% 34.1% 35.0% 30.0% 25.0% 17.1% 20.0% 15.0% 7.3% 10.0% 5.0% 0.0% 0.0% 0.0% poor travel hazard (blizzard consistency snowed in work/school conditions) closed
  • 25. Responses by Event Winter Storm 2008 April 6th (Open Response) Why Did You NOT Alter Your Routine? 25.0% 22.6% 20.0% 16.1% 15.0% 10.0% 4.8% 4.8% 5.0% 0.0% 0.0% normal for MN did not have to go storm was not forecast was not did not have to work bad accurate plans
  • 26. Responses by Event Blizzard 2008 April 11th (Open Response) Why Did You Alter Your Routine? 60.0% 48.0% 45.3% 50.0% 40.0% 30.0% 21.3% 20.0% 9.3% 10.0% 0.0% poor travel hazard (blizzard consistency work/school closed conditions)
  • 27. Responses by Event Blizzard 2008 April 11th (Open Response) Why Did You NOT Alter Your Routine? 25.0% 20.0% 20.0% 15.0% 12.0% 12.0% 12.0% 10.0% 8.0% 5.0% 0.0% had truck did not have to go storm was not forecast was not did not have to work bad accurate plans
  • 28. Interesting perception… “I live in Northern MN, a snow storm with 25” is not a big deal.” These kind of open responses introduced the idea to include a question along the lines of : “On a scale from 1 to 10, how does this storm compare to typical winter storm in this area? Please select a number from 1 to 10, with 1 meaning this was a very common storm and 10 meaning it was an extremely rare storm.
  • 29. Test Season Conclusions  Significant number of respondents stated they altered their routine because concerned about road conditions/travel.  People did not perceive the meteorlogic terminology such as sleet and freezing rain as the threat; because not a direct impact?   There was an increase in preparedness (gas, food water, communication) with highly anticipated blizzard versus low impact snow advisory  Climatology plays major factor…What is viewed as “normal” for winter?
  • 30. Post Storm Survey Please Refer to the All About the PSS Slideshow for details into the Post Storm Survey and background on its development. http://www.crh.noaa.gov/Image/dlh/slideshows/PSS_background.pdf
  • 31. How to get involved? If you are interested in hosting a link to the Post Storm Survey on your website, please send an email to poststormsurvey@gmail.com
  • 32. Thank You! Matt Taraldsen Saint Cloud State University Meteorology-Communications Student poststormsurvey@gmail.com Amanda Graning Forecaster/Meteorologist National Weather Service, WFO Duluth, MN amanda.graning@noaa.gov Post Storm Survey Team Mike Bettwy, Matt Taraldsen Amanda Graning, Amy Liles