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Beyond
Be ond the Last Ad      Atlas Instit te
                              Institute
   Engagement Mapping   Young-Bean Song
Crediting Conversions to Ads
       The “Last Ad” Standard                           The Reality
       –   Last Ad Clicked                              Campaigns reach consumers multiple times, across
       –   Last Ad Viewed                               multiple channels, over extended periods of time




       Banner              Rich Media &    Banner        Banner       Search
       Yahoo             Sponsorship MSN    CNet        Sky Sports    Google

                                                                                 $


                                                    $                                                $


                                                                                                 $


                                                    $


                                                                                             $




                                                                                                         | 2
Cross Channel Synergy



                        | 3
Impact of reaching users across search and display
                    Conversion Rate Comparison




                                                 © Microsoft. All Rights Reserved   4
Cross Site Duplication



                         | 5
The Reality of Cross Site Duplication

                     Site B’s
                     Exclusive
                     Reach


 Site A’s                                B
 Exclusive
 Reach

                                                               Total Campaign Reached
                  A


                             Overlapped        C
                               Reach
                                                   Site C’s
                                                   Exclusive   Atlas Institute
                                                   Reach
             E                                                 •   1/3 reach of a campaign is to
                                   D                               users across multiple sites
                                                               •   2/3 of converters come from
                 Site E’s              Site D’s                    users reached across sites
                 Exclusive             Exclusive
                 Reach                 Reach                   •   Frequency of overlapped
                                                                   consumers is 4 times greater
                                                                                         g


                                                                                              | 6
Navigational Search



                      | 7
Sponsored Search Ads Mostly Navigational


                  Non-Branded       Branded           Total


   First Click       29.0%           22.7%            51.7%


   Repeat Click      11.4%           36.9%            48.3%


   Total             40.4%           59.6%            100.0%




                     71% of Sponsored Search Clicks
                     are Navigational



                                                               | 8
Engagement Mapping



                     | 9
Sophisticated Engagement Modeling
Conversion Attrib tion
Con ersion Attribution

           Week 1        Week 2        Week 3               Week 4




                                                               C



                          Frequency              Daypart

    Conversion             Recency                 Order
    Attribution =           Ad Size              Targeted
                          Rich Media            Interactions




                                                                     | 10
Understanding Engagement Mapping




                                   11
How is Engagement Mapping Actionable?

                                              Yahoo has 15% more conversions


                                                 Last Ad           Engagement Mapping
Site       Cost   Impressions    Clicks     Conversions     CPA    Conversions      CPA
Yahoo!    $10,000    3,333,333    15,000            150      $67           173       $58
ESPN      $10 000
          $10,000    1 250 000
                     1,250,000      2 500
                                    2,500           125      $80           119       $84
Google    $15,000            0    16,667            500      $30           400       $38
DrivePM   $11,000    2,200,000      9,900           198      $56           282       $39
Totals    $46,000    6,783,333    44,067            973      $47           973       $47


                                                   E-Map allows you to customize the impact
 New conversion metrics are calculated             of each of these variables:
                                                    + Reach
 and available in MyReports                         + Frequency
                                                    + Recency
 Enabling quick and easy multi-variable             + Ad Size
                                                    + Ad Type
 optimization across channels                       + Rich Media Interactions
                                                    + Multiple Click Throughs


                                                                                          12
Engagement Mapping Agency/Advertiser Benefits
• Brings strategy back to the business
   –   It’s not all about search anymore
                                   y
   –   Frequency matters
   –   Promotes integrated media planning
   –   Longer consideration windows
            g
• No additional cost or workflow
• New accountability for CPC/CPA deals beyond de-
  duplication
  d li ti
• Help bring offline dollars online
• Better reporting, not raw logs
         reporting



                                            © Microsoft. All Rights Reserved   13

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20080415 Slides E Map Advertisers

  • 1. Beyond Be ond the Last Ad Atlas Instit te Institute Engagement Mapping Young-Bean Song
  • 2. Crediting Conversions to Ads The “Last Ad” Standard The Reality – Last Ad Clicked Campaigns reach consumers multiple times, across – Last Ad Viewed multiple channels, over extended periods of time Banner Rich Media & Banner Banner Search Yahoo Sponsorship MSN CNet Sky Sports Google $ $ $ $ $ $ | 2
  • 4. Impact of reaching users across search and display Conversion Rate Comparison © Microsoft. All Rights Reserved 4
  • 6. The Reality of Cross Site Duplication Site B’s Exclusive Reach Site A’s B Exclusive Reach Total Campaign Reached A Overlapped C Reach Site C’s Exclusive Atlas Institute Reach E • 1/3 reach of a campaign is to D users across multiple sites • 2/3 of converters come from Site E’s Site D’s users reached across sites Exclusive Exclusive Reach Reach • Frequency of overlapped consumers is 4 times greater g | 6
  • 8. Sponsored Search Ads Mostly Navigational Non-Branded Branded Total First Click 29.0% 22.7% 51.7% Repeat Click 11.4% 36.9% 48.3% Total 40.4% 59.6% 100.0% 71% of Sponsored Search Clicks are Navigational | 8
  • 10. Sophisticated Engagement Modeling Conversion Attrib tion Con ersion Attribution Week 1 Week 2 Week 3 Week 4 C Frequency Daypart Conversion Recency Order Attribution = Ad Size Targeted Rich Media Interactions | 10
  • 12. How is Engagement Mapping Actionable? Yahoo has 15% more conversions Last Ad Engagement Mapping Site Cost Impressions Clicks Conversions CPA Conversions CPA Yahoo! $10,000 3,333,333 15,000 150 $67 173 $58 ESPN $10 000 $10,000 1 250 000 1,250,000 2 500 2,500 125 $80 119 $84 Google $15,000 0 16,667 500 $30 400 $38 DrivePM $11,000 2,200,000 9,900 198 $56 282 $39 Totals $46,000 6,783,333 44,067 973 $47 973 $47 E-Map allows you to customize the impact New conversion metrics are calculated of each of these variables: + Reach and available in MyReports + Frequency + Recency Enabling quick and easy multi-variable + Ad Size + Ad Type optimization across channels + Rich Media Interactions + Multiple Click Throughs 12
  • 13. Engagement Mapping Agency/Advertiser Benefits • Brings strategy back to the business – It’s not all about search anymore y – Frequency matters – Promotes integrated media planning – Longer consideration windows g • No additional cost or workflow • New accountability for CPC/CPA deals beyond de- duplication d li ti • Help bring offline dollars online • Better reporting, not raw logs reporting © Microsoft. All Rights Reserved 13