Transparency to Innovation Civic Technology Keynote Case Study at Drupalcamp Ottawa

Drupal in New York:
From Transparency to Innovation

WHAT HOW NEXT

Andrew Hoppin | andrew@nuams.com | @ahoppin | http://nuams.com

2009: Year of Open Government in USA

NY State Senate: Gov 1.965, not Gov 2.009

An Institution in Need of Transparency

“News Clips” Tech from 1970
($1,500,000/year)

Falling Government
Budgets

Rising Government
Needs

Distant...

http://ﬂickr.com/photos/rocketqueen/1573565705/

New NYSenate “CIO Office”


Open-Source Value Proposition

• No vendor lock-In / choice of consultants / ability to build in-
house capacity

• Collaborate w/ our peers (White House)

• Security transparency (US DoD is a major consumer for this
reason)

• Open-Source platforms often pay more heed to open formats
and standards (e.g.: DCAT, RDFa, OData, JSON vs Shapeﬁles, PDF,
etc.)

• Innovation: healthy open-source projects can aggregate more
engineering effort than proprietary alternatives, propagate great
new extensions faster

• Freedom of Hosting Options: consume as a cloud-hosted
service today, change our mind and host in-house tomorrow, etc.

Selected Drupal Because
• Considered Joomla, Django, Drupal and Wordpress

• Platform & Community Maturity:
•>1 million sites (2% of all sites), 3,718 Code commits/wk, 6,388
issue comments/wk
•transparent governance process for upgrades
•trajectory of the platform & community since 2004

•Extensibility:
•18,489 Modules, 1,512 Themes, 21,009 Contributors
•module feature set for constituent use cases

• Vendor Ecosystem:
•local availability of Drupal and PHP/MySQL talent
•Drupal specialized commercial cloud options

High Velocity Project

• Contracted outside consulting ﬁrm for requirements gathering,
design, coding, hosting

•*During* external development, hired one in-house developer
one project manager, & trained existing in-house staff for training &
QA

• Deployed 3.5 months after project start

• Maintained by one programmer and one project manager

• Hundreds of bugs and features implemented since

Sites for Every Senator


Senators as Structured Data


Sites for Every Committee (Structured Data)


Legislation as Easy As Google..

Public Comment on All Bills


Easy to Share...


Results: Transparency, Yes...
“[NY Senate] is taking a critically important step to help restore trust in
government. At a time when conﬁdence in government in general has
hit bottom, this is an extraordinarily valuable step forward” - Lawrence
Lessig, Harvard Law
“..clearly setting the place that all other legislative bodies will have to
follow. The U.S. Congress ought to be taking some clue” -Ellen Miller,
Executive Director, The Sunlight Foundation.
“..demonstrates the New York State Senate’s commitment to a
transparent and accessible government” - Dave McClure, U.S. GSA
Associate Administrator

“With this new system, New York State takes a leadership role in
accountability and transparency” - Craig Newmark, founder,
Craigslist.org & Craigslist Foundation.

“[We] applaud the State Senate for its efforts to further open the
legislative process,” Barbara Bartoletti, Legislative Director, League of
Women Voters.

Winner of three “Best of New York” Awards

But Also More Efficient...
• No technical skill required to
manage content
• Content managed as
mashable data
• Modernize Antiquated
Systems, Terminate
Expensive Software
Licenses
• Open-source platforms &
developer tools, &
collaborative development
• Government-certiﬁed
Commercial Cloud hosting
• Net saving $1MM off ~
$8MM budget

And Newly Participatory...
• 10,000s watching live events

• 100,000s of YouTube views

• 100s of public comments on bills

• @NYSenate 1000s of Followers

Collapsed the geography between NYC and NY State

Put Bureaucrats AND Hackers...

+

...on the Same Team

Publicly Commit to Aggressive Goals

Adopt Open Standards

• e.g.: XML, JSON, .ODF, .JPG, .CSV, RDF

• e.g.: SOAP, REST APIs


Encourage Sharing of Your Data…

Reduce IT Barriers with
Open-Source, Cloud Hosting, App Stores


Invest in Civic Entrepreneurs:
Coworking Spaces, App Contests, Startup Funding

Facilities

Socialize IT: Unconferences & Hackathons


Ask for Feedback Early and Often

Facilities

In NYSenate, Republicans Now Extending It...

Other NY State Agencies Are Adopting...

We’re Sharing Code Between State & National Gov’t

White House “We The People” Drupal Website

“We The People” -->
Petitions Drupal “Distribution” on Drupal.org

Step 3: White Label Theme+Petitions Distro = Quick
& Easy for Any Government to have “We The People”

“Distributions” are Making Drupal the “Default” CMS
for Governments Worldwide

And Helping Hackers Build New “Civic Apps”

And Helping to Market These Civic Apps

Driving Reuse of Civic Software...

Globally... (a Drupal Distro for App Catalogs &
Hackathons Everywhere)

Drupal Now Also Becoming a Public Sector Data
Management System (“DKAN” is a “DMS” Distro)

Drupal Powers Data.gov, OpenGovPlatform, DKAN, etc.


Build The Next Great Innovations in Civic Technology

?? Gov CMS Open311 Transit Weather GPS

EMERGING GROWTH MATURE

API
government

industry
Distributed innovation
API

citizen API

Or in other words, be like Canada! :)

?? Gov CMS Open311 Transit Weather GPS

EMERGING GROWTH MATURE

API
government

industry
Distributed innovation
API

citizen API

Andrew Hoppin
andrew@nuams.com | @ahoppin | nuams.com

Transparency to Innovation Civic Technology Keynote Case Study at Drupalcamp Ottawa

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Transparency to Innovation Civic Technology Keynote Case Study at Drupalcamp Ottawa