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Personalizing Care
E-powering People
Paul Tang, MD
Palo Alto Medical Foundation
Supported by the Agency for Healthcare
Research and Quality, AHRQ grant #1R18HS017179-01
Agenda
๏ฎ The problem to solve
๏ฎ The patientโ€™s perspective
๏ฎ Empowering people
Empowering Patients
Whatโ€™s the problem to solve?
Clay Christensen, Innovatorโ€™s Prescription
ProjectHealthDesign: Living Profiles, Christy Sandborg, MD
Missed
opportunity:
teachable
moment. A
chance to
cure.
Personalized
health goal
Health
goal
Evidence-Based Care
Person-Centered Care
EMPOWER-D: Diabetes Dashboard
Feedback and Active Learning for People
Job Description of a Glucometer
Untethering Glucometer
Unleashing Patient Control
Acquire
Reading
Patient
Analyzes Data
Change
Behavior
RN/MD
Feedback
Wireless upload
Patient /
Clinician
Partnership
EMPOWER-D Results
Patients Improved
Summary
Personalizing Health Care
๏ฎ Focus on jobs of people, not patients
๏ฎ Provide data, knowledge, and tools to
achieve life goals, not management of
disease
๏ฎ Transforming healthcare does not
empower people; Empowering people
transforms healthcare

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Paul Tang: Personalizing care, e-powering people