ISP Methodology

1. IT Strategic Planning
ISP – A Guide for Improving
IT Management
Proven ISP Methodology to Increase the
Effectiveness of IT and Add Value to Your
Organization

2. What does the solution do? It provides …
• The establishment of a clear ICT direction based on customer’s business needs or strategic business
plans
• The identification of strategic initiatives, either new or already underway, which can be aided by
application systems, technology, and governance
• The development of ICT roadmaps on the use of ICT, based on priorities set in the business plans,
emphasizing cost effectiveness and supporting core operational needs
What are the benefits? It enables organization to …
• Apply ICT creatively in order to obtain competitive advantage and support business
strategy
• Ensure that ICT investments are cost-effective and benefits are measured against
planned goals/budgets
• Control ICT expenditures
• Protect existing ICT investments
• Resolve conflicting demands for limited ICT resources
• Avoid ad-hoc ICT projects

3. Strategic Objectives (Vision and Mission)
Project Plan and Project Organization Chart
Phase 1 – Plan the Project & To ensure our client
Develop IT Vision
Scope of Work reap the maximum
SWOT Analysis
Phase 2 – Assess Current
Environment & Strategic
benefits, the ISP is
Gap Analysis
Quick-Wins and Recommendations
Requirements
implemented in
General IT Strategies
Phase 2 – Design IT
Architecture
accordance with our
Target Architectures
Phase 2 – IT Services &
proven ISP
To-Be Professional Development Program for IT Staff Capabilities methodology
Roadmap Phase 3 – Transition

4. OBJECTIVES
• Review relevant background materials, covering:
 Identify and confirm the objectives and
SOW
 Produce a project plan
• Develop and review the strategic vision and
mission
ACTIVITIES
• Understand existing business environment
• Define project organization chart and project plan
• Interview executive/key thinkers on business/IT
issues and directions
• Conduct strategy review workshop for senior
management of different units
Phase 1 – Plan the
DELIVERABLES Project and Develop
• Table of Content (SOW) Business/IT Vision
• Project Plan and Organization Chart
• IT Vision and Mission Statements
• List of Business/IT issues to be addressed by the ISP

5. OBJECTIVES
• Assess the current IT capability to support new
business directions
• Identify key problems areas and obvious gaps
• The assessment scope, covering:
 IT People (Skills, Organization, Training,
Support)
 IT Infrastructure (Networking, Security,
Hardware, O/S)
 Content (Applications and Databases)
 Business Continuity Audit (DR Strategy)
ACTIVITIES
• Preparation (Checklist and Target Audience)
• Data Gathering (Interviews and Workshops)
• Data Validation (Site Visits)
• Data Analysis Phase 2 – Assess
Current Environment
DELIVERABLES
• Gap Analysis Report (Findings, Impacts and Recommendations, Quick-Wins, and SWOT)

6. OBJECTIVES
• Identify core business processes
• Understand current business strategy and how
the current IT strategy complements the overall
business objectives
• Identify opportunities for improvements
ACTIVITIES
• Review existing documents on business process,
information, and communication models
• Collect and analyse data on current business
process, information, and communication
requirements Note: This stage is OPTIONAL
for customers as it complements
• Develop new overall business process model the entire ISP
• Identify opportunities for business process re-
engineering or improvement
Phase 2 – Identify
Strategic
DELIVERABLES
Requirements
• List of Business Processes
• Overall Business Process Model
• Business Process Re-Engineering Opportunities

7. OBJECTIVES
• Produce the overall IT solutions that will be in
place by the end of ISP’s timeframe, covering:
 Target Architecture (Applications and
Network)
 General IT Strategies to guide the overall
design
ACTIVITIES
• Review all the outputs from the previous steps
• Identify current applications to be retained,
enhanced, or replaced
• Formulate general IT Strategies
• Produce Target Applications Architecture
Diagram
• Produce Target Network Architecture Diagram
Phase 2 – Design IT
DELIVERABLES Architecture
• General IT Strategies Guide
• Target Applications and Network Architecture Diagram

8. OBJECTIVES
• Outline the strategies for required skills and
services
ACTIVITIES
• Identify the gaps between the current and
required IT skill levels
• Develop strategies for required IT services (in-
house, out-sourced, or contract)
• Outline a professional development program for
IT staff to cover the skills gap
• Produce and restructure the Organization Chart
and functions of IT unit and/or business units
(If Identify Strategic Requirements Stage is adopted)
DELIVERABLES
• New Organization Chart and functions of IT unit Phase 2 – Design IT
Services & Capabilities
and/or business units
• IT Staff Professional Development Program (Skill
Competencies)

9. OBJECTIVES
• Develop detailed plan for the transition to new IT
Model
• Provide roadmaps for all future phases of IT
initiatives
ACTIVITIES
• Design the implementation milestone for the
proposed IT initiatives (projects)
DELIVERABLES
• Target Environment and Roadmap, covering:
 Proposed Principles and Expected
Deliverables
 Project Plan by Phases
 Overall Roadmap Flow Chart
Phase 3 – Transition
Planning

10.  SOW?
 Budget?
 How big organization is (IT
Systems and business
functions)?
 Desired ISP timeframe?
The project timeline is subject to
preliminary assessment with
On the Average customers
> 3 Months
3 Months or More. Large-
scaled organization
2 Months.
Medium-scaled
organization
1 Month. Small-scaled
Start organization

11. When a
Who to target?
customer needs
• ISP?
IT spending is perceived to • Leading Strategic Thinkers
be a cost on IT
• You want to align ICT to • Business Planners
business strategic plan
• Senior Level Management
• Your systems are disparate (CEO, Directors, General
and implemented in silo Managers, Managers)
• Your current systems • IT Managers
cannot cope with your
business growth and new
business strategies
• Budget justification
• Second thought or review

12. ISP is a Guide for Improving IT Specific Concerns:
IT is not perceived as being aligned to the
Management – Increase the business
effectiveness of IT and add value
to your organization Lasting organizational change cannot be
sustained without modern IT systems and
technology
This
way Many IT projects that are completed do not
ay
That w
result in real changes. No clear return on
investment
And many more …
… so start engaging on our ISP services

13. Enjoy your game!