SlideShare a Scribd company logo
1 of 48
Making it personal




                                         Hello .

Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                         I’m Andrew.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                      Who are you?


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                     I really want to know.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                    No really I do.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                What I’m talking about.

                   Communication
                   The Experience
                   The User
                   The Words



Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                What I’m talking about.

                   Communication
                   The Experience
                   The User
                   The Words



Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                               Communication.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




             What is communication?


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                    What is communication?


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




             What is communication?


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




          Design is communication.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




        Words are communication.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                   Everything is
                                 communication.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                What I’m talking about.

                   Communication
                   The Experience
                   The User
                   The Words



Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                The Experience.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




           The Personal Experience.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                      Broad brush strokes.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                   Customized messages.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                     Pull the heart-strings.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                             Awww... So cute...
Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                   Customized messages.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                What I’m talking about.

                   Communication
                   The Experience
                   The User
                   The Words



Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                                 The User.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                                 The User?


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                               Who is the user?


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                                 Ask!


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                   Progressive collection.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                    Users are data.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                              Users are people.



Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                          Users are people.
                         Treat them as such.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                What I’m talking about.

                   Communication
                   The Experience
                   The User
                   The Words



Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                                 Greetings.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                           Personality.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                                 So...


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                                 So...


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                                 fin.


Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                   Typeface: Garamond




Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                   flickr.com

                   technorati.com

                   plotbot.com

                   zeta.zappos.com

                   bubblesnaps.com

                   pbfcomics.com

Andrew Jaswa - Dominion Enterprises - May 2008
Making it personal




                                                 Thanks.


Andrew Jaswa - Dominion Enterprises - May 2008

More Related Content

Viewers also liked (11)

Dorm Life at KU
Dorm Life at KU Dorm Life at KU
Dorm Life at KU
 
Frontlake Barra
Frontlake BarraFrontlake Barra
Frontlake Barra
 
Elections
ElectionsElections
Elections
 
ວິທີການສອບສວນ Interrogating methods
ວິທີການສອບສວນ Interrogating methodsວິທີການສອບສວນ Interrogating methods
ວິທີການສອບສວນ Interrogating methods
 
Presentación fundación blue dream
Presentación fundación blue dreamPresentación fundación blue dream
Presentación fundación blue dream
 
Sem 2 dia 3 internet aca
Sem 2 dia 3 internet acaSem 2 dia 3 internet aca
Sem 2 dia 3 internet aca
 
San Pablo un valuarte de la fe cristiana.
San Pablo un valuarte de la fe cristiana.San Pablo un valuarte de la fe cristiana.
San Pablo un valuarte de la fe cristiana.
 
Horti community
Horti communityHorti community
Horti community
 
Hospital Signage-final
Hospital Signage-finalHospital Signage-final
Hospital Signage-final
 
Tests copy (22)
Tests   copy (22)Tests   copy (22)
Tests copy (22)
 
Rubén i Marta
Rubén i MartaRubén i Marta
Rubén i Marta
 

Recently uploaded

Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Victor Rentea
 

Recently uploaded (20)

AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of Terraform
 
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
 
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot ModelMcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
 
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingRepurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
 
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWEREMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
 
Platformless Horizons for Digital Adaptability
Platformless Horizons for Digital AdaptabilityPlatformless Horizons for Digital Adaptability
Platformless Horizons for Digital Adaptability
 
Vector Search -An Introduction in Oracle Database 23ai.pptx
Vector Search -An Introduction in Oracle Database 23ai.pptxVector Search -An Introduction in Oracle Database 23ai.pptx
Vector Search -An Introduction in Oracle Database 23ai.pptx
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
 
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ..."I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
 
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
 
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxCorporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
 
MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024
 
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
 
ICT role in 21st century education and its challenges
ICT role in 21st century education and its challengesICT role in 21st century education and its challenges
ICT role in 21st century education and its challenges
 
CNIC Information System with Pakdata Cf In Pakistan
CNIC Information System with Pakdata Cf In PakistanCNIC Information System with Pakdata Cf In Pakistan
CNIC Information System with Pakdata Cf In Pakistan
 
[BuildWithAI] Introduction to Gemini.pdf
[BuildWithAI] Introduction to Gemini.pdf[BuildWithAI] Introduction to Gemini.pdf
[BuildWithAI] Introduction to Gemini.pdf
 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 

Making Websites personal