ISO-9000

1. Er. Alakshendra pratap singh
ASST PROF
DEPARTMENT OF MECHANICAL ENGINEERING
JIET JODHPUR

2. WHAT ?
WHY ?
WHO ?
WHERE ?
WHEN ?
HOW ?

3.  PERESTROIKA
 GLASNOST
 MODERNIZATION
 TECHNOLOGICAL ADVANCEMENT
 REGIONALISATION OR MARKET
 STRATEGIC ALLIANCES
 VIBRATING EXPORT MARKET
INDIA SHOULD NOT REMAIN STATIC.
“WE OWE IT TO PROSPERITY,FOR OUR OWN PROSPERITY”

4.  SQC: STATISTICAL QUALITY
CONTROL
 TEI: TOTAL EMPLOYEES
INVOLVEMENT STRATEGIES
 SPC: STATISTICAL PROCESS
CONTROL
 TQL: TOTAL QUALITY LEADERSHIP

5.  THE INTERNATIONAL ORGANISATION FOR
STANDARISATION (ISO) ISTHE INTERNATIONAL
AGENCY FOR STANDERDS.
 IT IS COMPRISINGTHE NATIONAL STANDARDS
BODIES OF 91 COUNTRIES INCLUDING INDIA.
 ISO IS MADE UP OF APPROXIMATELY 180
TECHNICAL COMMITTEES.
 EACHTECHNICAL COMMITTEE IS RESPONSIBLE
FOR ONE OFTHE MANY AREAS OF
SPECIALISATION.

6. THE OBJECT OF ISO ISTO
PROMOTETHE DEVELOPMENT OF
STANDARISATION AND RELATED
WORLD ACTIVITIES WITH AVIEW
TO FACILITATING INTERNATIONAL
EXCHANGE OF GOODS AND
SERVICES ANDTO DEVELOP
COOPERATION INTHE SPHERE OF
INTELLECTUAL, SCIENTIFIC,
TECHNOLOGICAL AND ECONOMIC
ACTIVITY.

7.  WITH INCREASED FOCUS ON QUALITY ISSUES
WORLDWIDE,VARIOUS STANDARDS DEVELOPING
ORGANISATIONS PREPARED STANDARDS AND
GUIDELINES INTHE QUALITY FIELD.
 ALTHOUGHTHEREWERE SIMILARTIES AMONGTHE
MANY STANDARDS ,THE QUALITY PICTURE
BECOME CLOUDY.

8.  QUALITY MANAGEMENT,QUALITYCONTROL,QUALITY
SYSTEM,QUALITY ASSURANCE AND QUALIYY POLICY
HAD ACQUIRED DIFFERENT CONFLICTING MEANING
FROM COU NTRYTO COUNTRY ,WITH IN COUNTRY AND
EVENWITH IN AN INDUSTRY.
 STANDARISATION DEMANDED AT INTERNATIONAL
LEVEL.

9.  ISO-9000 IS AN OPPORTUNITY AND A
CHALLENGETO DEVELOPING NATIONS BY
INCORPORATING CAN KNOW WITH A GOOD
DEGREE OF CERTAINITYTHE LEVEL OF QUALITY
PURCHASER EXPECT.
 THEY LEARNTHE PRE-REQUISITES AND
CHARACTERISTICS OF GOOD QUALITY
ASSURANCE AND QUALITY MANAGEMENT.

10.  THE CHALLENGETO A DEVELOPING NATION
ISTO MOTIVATE PROCESSORS &
MANUFACTURERSTO ADOPT & IMPLEMENT
THESE STANDARDS ANDTO ESTABLISH A
CREDITABLE NATIONAL QUALITY
REGISTRATION SCHME WHICHWILL BE
RECOGNISED BYTRADING PARTNERS.

11.  IN AN INCREASING NUMBER OF MANCETS AND
INDUSTRIES,THIRD PARTY QULITY ASSESMENT
AND REGISTRATION IS A PRE-REQISITE.
 A SUPPLIER WITHOUT ISO-9000 REGISTRATION
CAN FACE HIGHER INSURANCE RATES OR BE
DENIED INSURANCE IN SOME MARKETS.

12.  MOTIVATES EXPORTERS
 SETS A BASE LINE
 ESTABLISHES STANDARDS FOR PROCUREMENT
 FOCUSES ONTRAINING AND PROFESSIONAL
DEVELOPMENT
 SETS GENERAL MARKET PROCEDUREFOR
REGULATING HEALTH AND SAFETY
 REDUCESTIME CONSUMING AUDITS BY CUSTOMERS

13.  IMPROVEMENT IN QUALITY IMAGE OF PRODUCT
 GIVES INANCETING ADVANTAGES
 RAISES LEVELS OF COOPERATION,WORKMANSHIP
AND QUALITY AWARENESS
 IMPROVES EFFICIENCY
 REDUCES SCRAP AND REWORK
 THE STEP IN CONTINIOUS IMPROVEMENT

14. ISO
IS
(INDIAN
STANDARDS)
EN
(EUROPEAN
NORMS)
TITLE
9000 14000 29001 QUALITY MANAGEMENT &
QUALITY ASSURANCE
STANDARDS,SELECTION AND
USE
9001 14001 29002 MODEL FOR QUALITY
ASSURANCE IN
DESIGN/DEVELOPMENT,PRODU
CTION,INSTALLATION AND
SERVICING ALL ELEMENTS
9002 14002 29003 MODEL FOR QUALITY
ASSURRANCE IN PRODUCTION
AND INSTALLATION

15. ISO
IS
(INDIAN
STANDARDS)
EN
(EUROPEAN
NORMS)
TITLE
9003 14003 29003 MODEL FOR
QUALITY
ASSURRANCE IN
FINAL
INSPECTIONAND
TESTS
9004 14004 29004 GUDELINES FOR
MINIMISECOSTS
AND MAXIMIZE
BENIFITS

16. USEDVOLUTARY
TWO PARTY CONTRACTUAL
SYSTEMS
EXPORTS
MANCET ENTRY
PRODUCT CERTIFICATION

17.  THIS IS DONE BY AN ACCREADITED INDEPENDENT
THIRD PARTY ON SITE AUDIT OFTHE COMPANY’S
OPERATIONS AGAINSTTHE REQUIREMENTS OFTHE
APPROPRIATE STANDARDS.
 UPON SUCCESSFUL COMPLETION OFTHIS AUDIT,
COMPANEY RECEIVE A REGISTRATION CERTIFICATE
THAT IDENTIFIEDTHE QUALITY SYSTEM IN
COMPLIANCE WITH ISO-9001,9002 AND 9003

18.  TO ACHIEVE AND SUSTAINTHE QUALITY OFTHE
PRODUCT SO ASTO MEETTHE PURCHASER’S STATED
OR IMPLIED NEED
 SHOULD PROVIDE CONFIDENCETO MANAGEMENT
THATTHE INTENDED QUALITY IS BEING ACHIEVED
AND WILL BE SUSTAINED
 SHOULD PROVE CONFIDENCETOTHE PURCHASER
THATTHE INTENDED QUALITY IS BEING ACHIEVED

19. SR.NO. FUNCTION ISO-9001
ISO-9002 ISO-9003
1. DESIGN *
2. DEVELOPMENT *
3. PRODUCTION * *
4. TEST * * *
5. FINAL INSPECTION * * *
6. INSTALLATION * *
7. SERVICE * *

20.  QUALITY POLICY:-OVERALL QUALITY INTENTIONAND DIRECTION
OF AN ORGANISATIONAS EXPRESSED BYTOP MANAGEMENT
 QUALITY MANAGEMENT:-THEASPECT OF ORGANISATION
FUNCTIONTHAT DETERMINESAND IMPLEMENTTHE QUALITY POLICY
 QUALITY SYSTEMS:-THE ORGANISATION STRUCTUREAND
RESPONSIBLITIES ,PROCEDURES,PROCESSAND RESOURCES FOR
IMPLEMENTING QUALITY POLICY
 QUALITY CONTROL:-THE OPERATIONAL TECHNIQUES AND
ACTIVITIES USEDTO FULFILL REQUIREMENTS FOR QUALITY

22. Thank
you!