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Granjeo.es

brings the social experience of food
   purchase to the online grocery
             shopping.
what we did so far
• research on problems of food distribution in
  SPAIN
  -two online customer discovery surveys for
  end customers
  -one face-to-face interview with a farmer
  -one survey for face-to-face interviews with
  farmers (data acquisition is right now)
  -estimated business market size in two
  different scenarios for our business.
what we learned so far
• Non-organic produce is difficult to TRACE.
• ca. 60% of all surveyees state they WOULD buy
  local or organic produce ONLINE it they were
  CHEAPER.
• Those who currently do NOT BUY organic
  produce would NOT buy organic produce ONLINE
  even if it was cheaper. Price does not seem to be
  the hindering factor for not choosing organic
  produce.
• Those who currently DO buy organic produce
  would buy it online if it was cheaper.
what we learned so far
• Although the vast majority of end customers
  answered that QUALITY is their main criterion for
  selecting fruit and vegetables, only 30% of them
  chooses ORGANIC products (for many, the reason
  being the too high price).
• The vast majority shops always in the same shop.
  When asked why, many mention loyalty and
  trust. They trust that their loyalty to one shop will
  reward them with products selected by the
  grocer especially for them.
Our Hypothesis:
• In our opinion their trust in the grocer, among
  other reasons, compensates for the lack of
  traceability of non-organic products.
  This would also explain why these customers
  are reluctant to buy online, while on the other
  side, people who eat organic food are more
  open to e-commerce solutions, as in this case
  it is the product itself that provides them with
  extensive traceability.
What our research tells us…
• In Spain there are a few websites that aim at connecting directly
  farmers to their end users.
• They limit mainly to offering e-commerce solutions to individual
  end users rather than purchasing groups..
• They seem to have a limited success.
• We found only one website that is fairly similar to what we plan to
  do. We believe however that the implementation of the interface is
  poor.
• The fact that these websites exist is a PROOF that the problem does
  exist and someone is already trying to solve it.
• Clearly the traditional solution of food distribution with many
  intermediaries INCREASES PRICES without on the other end
  providing us with product TRACEABILITY.
The farmers’ point of view
            (preliminary data)
• Many coops are currently struggling to
  compete with cheaper imported goods.

• Therefore they are interested in a platform
  that helps them sell their produce, especially
  on a local scale.
We believe that
• traceability is a crucial aspect.
• people value the human experience of buying
  their food.
• We need to provide the social experience of food
  purchase to the online shopping.
• In order to gain the trust of the end
  users, farmers must be seen 'accessible'.
• The internet is the best instrument to cancel the
  distance between the farmers and their
  customers. For all of the above we are convinced
  in pursuing this idea further.
Conclusion
• For all of the above we are convinced in
  pursuing this idea further.

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Oap

  • 1. Granjeo.es brings the social experience of food purchase to the online grocery shopping.
  • 2. what we did so far • research on problems of food distribution in SPAIN -two online customer discovery surveys for end customers -one face-to-face interview with a farmer -one survey for face-to-face interviews with farmers (data acquisition is right now) -estimated business market size in two different scenarios for our business.
  • 3. what we learned so far • Non-organic produce is difficult to TRACE. • ca. 60% of all surveyees state they WOULD buy local or organic produce ONLINE it they were CHEAPER. • Those who currently do NOT BUY organic produce would NOT buy organic produce ONLINE even if it was cheaper. Price does not seem to be the hindering factor for not choosing organic produce. • Those who currently DO buy organic produce would buy it online if it was cheaper.
  • 4. what we learned so far • Although the vast majority of end customers answered that QUALITY is their main criterion for selecting fruit and vegetables, only 30% of them chooses ORGANIC products (for many, the reason being the too high price). • The vast majority shops always in the same shop. When asked why, many mention loyalty and trust. They trust that their loyalty to one shop will reward them with products selected by the grocer especially for them.
  • 5. Our Hypothesis: • In our opinion their trust in the grocer, among other reasons, compensates for the lack of traceability of non-organic products. This would also explain why these customers are reluctant to buy online, while on the other side, people who eat organic food are more open to e-commerce solutions, as in this case it is the product itself that provides them with extensive traceability.
  • 6. What our research tells us… • In Spain there are a few websites that aim at connecting directly farmers to their end users. • They limit mainly to offering e-commerce solutions to individual end users rather than purchasing groups.. • They seem to have a limited success. • We found only one website that is fairly similar to what we plan to do. We believe however that the implementation of the interface is poor. • The fact that these websites exist is a PROOF that the problem does exist and someone is already trying to solve it. • Clearly the traditional solution of food distribution with many intermediaries INCREASES PRICES without on the other end providing us with product TRACEABILITY.
  • 7. The farmers’ point of view (preliminary data) • Many coops are currently struggling to compete with cheaper imported goods. • Therefore they are interested in a platform that helps them sell their produce, especially on a local scale.
  • 8. We believe that • traceability is a crucial aspect. • people value the human experience of buying their food. • We need to provide the social experience of food purchase to the online shopping. • In order to gain the trust of the end users, farmers must be seen 'accessible'. • The internet is the best instrument to cancel the distance between the farmers and their customers. For all of the above we are convinced in pursuing this idea further.
  • 9. Conclusion • For all of the above we are convinced in pursuing this idea further.

Notes de l'éditeur

  1. From our two Customer Discovery survey we inferred the following: 1-Currently there is a lack of traceability of non-organic produce. 22% of all surveyees could not tell us whether what they buy is local produce or not. They state this information is missing.2-59% of all surveyees state they would buy local or organic produce online it they were cheaper.3-There is a statistically significant correlation between buying food online and the habit of buying organic food. More specifically, those who currently do not buy organic produce would not buy organic produce online even if it was cheaper. Price does not seem to be the hindering factor for not choosing organic produce. Those who do buy organic produce would buy it online if it was cheaper.4-Although the vast majority of end customers answered that quality is their main criterion for selecting fruit and vegetables, only 30% of them chooses organic products (for many, the reason being the too high price).5-The vast majority shops always in the same shop. When asked why, many mention loyalty and trust. They trust that their loyalty to one shop will reward them with products selected by the grocer especially for them. In our opinion their trust in the grocer, among other reasons, compensates for the lack of traceability of non-organic products. This would also explain why these customers are reluctant to buy online, while on the other side, people who eat organic food are more open to e-commerce solutions, as in this case it is the product itself that provides them with extensive traceability.From our research, we saw that in Spain there are a few websites that aim at connecting directly farmers to their end users. Most of them are oriented in selling products to individual end users rather than purchasing groups. They limit mainly to offering e-commerce solutions. They seem to have a limited success. We found only one website that is fairly similar to what we plan to do. We believe however that the implementation of the interface is poor. The fact that these websites exist is a proof that the problem does exist and someone is already trying to solve it. Clearly the traditional solution of food distribution with many intermediaries just increases the prices without on the other end providing traceability of a product.Preliminary data suggest that also farmers and coops would be interested in a platform that helped them sell their produce, especially on a local scale, as many coops are currently struggling to compete with cheaper imported goods. Our platform would lower the prices for local and organic produce, something that would convince end customers to buy online. We think that providing traceability is a crucial aspect. However we think there is also another aspect that current e-commerce platforms seem to ignore: people value the human experience of buying their food. We believe that connecting farmers to their final customers cannot work efficiently without providing the social experience of food purchase to the online shopping. In order to gain the trust of the end users, farmers would need to become 'accessible'. The internet is the best instrument to cancel the distance between the farmers and their customers. For all of the above we are convinced in pursuing this idea further.