Apresentação utilizada na palestra sobre "CMMI for Services", realizada no dia 27 de outubro, na UniSant'Anna.

1. CMMI for Services 3º Edição Alessandro Almeida www.alessandroalmeida.com

5. Pré-requisito : O que é o CMMI?

8. Exemplo : CMMI-DEV, v1.2 Processos ad hoc Œ Initial Configuration Management (CM) Measurement and Analysis (MA) Project Monitoring and Control (PMC) Project Planning (PP) Process and Product Quality Assurance (PPQA) Requirements Management (REQM) Supplier Agreement Management (SAM)  Managed Decision Analysis and Resolution (DAR) Integrated Project Management +IPPD (IPM) Organizational Process Definition +IPPD (OPD) Organizational Process Focus (OPF) Organizational Training (OT) Product Integration (PI) Requirements Development (RD) Risk Management (RSKM) Technical Solution (TS) Validation (VAL) Verification (VER) Ž Defined  Organizational Process Performance (OPP) Quantitative Project Management (QPM) Quantitatively Managed  Causal Analysis and Resolution (CAR) Organizational Innovation and Deployment (OID) Optimizing

9. O que é o CMMI? CMMI Model Foundation CMMI-DEV CMMI-ACQ CMMI-SVC Fonte: -http://www.sei.cmu.edu/cmmi/models/CMMI-Services-status.html

10. O que é o CMMI? Um pouco de história... 1987 1991 1995 1997 2000 2002 First CMM Published Model Refined and Published as SW-CMM v1.0 SW-CMM v1.1 Published 1993 Software Acquisition (SA-CMM), Systems Engineering (SE-CMM), Integrated Product Development (IPD-CMM), Organizational Workforce Capability Development (People CMM) Developed CMMI Initiative Launched CMMI-SE/SW Version 1.02 Published CMMI-SE/SW/IPPD Version 1.1 Published 2006 2007 CMMI for Development v1.2 CMMI for Acquisition v1.2 Fontes: -CMMI Second Edition -http://www.rtpspin.org/Information/IntroCMMIv5.ppt 2009 CMMI for Services

11. CMMI for Services

16. CMMI for Services CMMI Model Foundation Service PAs Shared PA (SAM) with 1 modified specific practice 16 Service Addition PAs 1 6 1 24 CMMI-DEV CMMI-ACQ CMMI-SVC Core PAs Have been expanded to include 3 new SPs Include service-specific informative material CMMI for Services Constellation = 23 PAs + 1 PA Addition

17. Um pouco de história...

18. Um pouco de história... 2004 2005 2007 2009 CMMI Steering Group (SG) aceita proposta da Northrop Grumman para criação do CMMI for Services. 2006 Em agosto: Início do trabalho para criação do CMMI for Services. Em setembro: É concluído o draft do modelo. SEI solicita que o projeto fique em stand-by enquanto o CMMI-ACQ está sendo desenvolvido. Draft do modelo entra em revisão. Trabalho de desenvolvimento é retomado. 2008 Março: CMMI for Services

19. Entrando em detalhes

20. CMMI-DEV, v1.2 Processos ad hoc Œ Initial Configuration Management (CM) Measurement and Analysis (MA) Project Monitoring and Control (PMC) Project Planning (PP) Process and Product Quality Assurance (PPQA) Requirements Management (REQM) Supplier Agreement Management (SAM)  Managed Decision Analysis and Resolution (DAR) Integrated Project Management +IPPD (IPM) Organizational Process Definition +IPPD (OPD) Organizational Process Focus (OPF) Organizational Training (OT) Product Integration (PI) Requirements Development (RD) Risk Management (RSKM) Technical Solution (TS) Validation (VAL) Verification (VER) Ž Defined  Organizational Process Performance (OPP) Quantitative Project Management (QPM) Quantitatively Managed  Causal Analysis and Resolution (CAR) Organizational Innovation and Deployment (OID) Optimizing

21. CMMI-SVC, Working Draft Processos ad hoc Œ Initial Configuration Management (CM) Measurement and Analysis (MA) Project Monitoring and Control (PMC) Project Planning (PP) Process and Product Quality Assurance (PPQA) Service Delivery (SD) Requirements Management (REQM) Supplier Agreement Management (SAM)  Managed Decision Analysis and Resolution (DAR) Integrated Project Management +IPPD (IPM) Organizational Process Definition +IPPD (OPD) Organizational Process Focus (OPF) Organizational Training (OT) Incident Resolution And Prevention (IRP) Capacity and Availability Management (CAM) Risk Management (RSKM) Service Continuity (SCON) Service System Development (SSD) Service System Transition (SST) Strategic Service Management (SSM) Ž Defined  Organizational Process Performance (OPP) Quantitative Project Management (QPM) Quantitatively Managed  Causal Analysis and Resolution (CAR) Organizational Innovation and Deployment (OID) Optimizing

33. Opção : eSCM-SP

37. Três Dimensões

38. Capability Areas

39. CMMI-DEV X CMMI-SVC

44. CMMI-SVC X eSCM-SP

47. Conclusões & Experiências

52. Muito obrigado! [email_address]

54. APÊNDICE

55. eSCM-SP

59. Três Dimensões

60. Sourcing Life-Cycle

62. Capability Areas

63. Capability Levels