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Copyright 2012 Cowan Publishing
Non-Tech Case Study
Best Practices at The Penny
info@alexandercowan.com
alexandercowan.com
Copyright 2012 Cowan Publishing
OUR STORY
Kendra &
Zach have an
idea about
an app for
families.
Copyright 2012 Cowan Publishing
OUR STORY
Kendra &
Zach have an
idea about
an app for
families.
Copyright 2012 Cowan Publishing
OUR STORY
Kendra &
Zach have an
idea about
ice cream.
Copyright 2012 Cowan Publishing
IDEATION
Copyright 2012 Cowan Publishing
IDEATION
Copyright 2012 Cowan Publishing
IDEATION
As a visitor,
I want to find local favorites
so that I can experience some local texture.
Visitors
As a student,
I want to have a local experience
so I can commune with other students in
our new town.
UCSC
Student
As a patron,
I want to enjoy the occaisonal treat
so that I have something extra to look forward
to when I’m downtown.
Downtown
Patron
As an epicurean,
I want to experience emerging food trends
so that I can do more than just read about
them.
Epicurean
Copyright 2012 Cowan Publishing
PLANNING
Good ≠ Viral
Copyright 2012 Cowan Publishing
IDEATION
SOLID PLAN TO
CREATE
EXPERIENTAL
PRODUCT
IT’S ABOUT IN
STORE
EXPERIENCE
NOT A MASS
MARKET
BUSINESS
Copyright 2012 Cowan Publishing
@cowanSF
www.alexandercowan.com/blog
DESIGN
LEARN
VALIDATE
www.alexandercowan.com/resources
acowan@alexandercowan.com
www.alexandercowan.com/speaking
(THE REST?)

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Non-Tech Case Study - Ideation

  • 1. Copyright 2012 Cowan Publishing Non-Tech Case Study Best Practices at The Penny info@alexandercowan.com alexandercowan.com
  • 2. Copyright 2012 Cowan Publishing OUR STORY Kendra & Zach have an idea about an app for families.
  • 3. Copyright 2012 Cowan Publishing OUR STORY Kendra & Zach have an idea about an app for families.
  • 4. Copyright 2012 Cowan Publishing OUR STORY Kendra & Zach have an idea about ice cream.
  • 5. Copyright 2012 Cowan Publishing IDEATION
  • 6. Copyright 2012 Cowan Publishing IDEATION
  • 7. Copyright 2012 Cowan Publishing IDEATION As a visitor, I want to find local favorites so that I can experience some local texture. Visitors As a student, I want to have a local experience so I can commune with other students in our new town. UCSC Student As a patron, I want to enjoy the occaisonal treat so that I have something extra to look forward to when I’m downtown. Downtown Patron As an epicurean, I want to experience emerging food trends so that I can do more than just read about them. Epicurean
  • 8. Copyright 2012 Cowan Publishing PLANNING Good ≠ Viral
  • 9. Copyright 2012 Cowan Publishing IDEATION SOLID PLAN TO CREATE EXPERIENTAL PRODUCT IT’S ABOUT IN STORE EXPERIENCE NOT A MASS MARKET BUSINESS
  • 10. Copyright 2012 Cowan Publishing @cowanSF www.alexandercowan.com/blog DESIGN LEARN VALIDATE www.alexandercowan.com/resources acowan@alexandercowan.com www.alexandercowan.com/speaking (THE REST?)