FastTweets.com offers social media management services for businesses. Their standard plan for $79.99 per month manages a business's accounts on 4 major social networks, including posting updates and responding to comments and messages. They provide daily account maintenance and weekly reports on new followers and interactions. Businesses sign up by submitting their account credentials and a payment authorization form to have their social media accounts managed by FastTweets specialists.
Twitter How And Why Australian Businesses Should Start Tweeting
Fast Tweets Social Media Management
1. PO Box 3402 | Fredericksburg, VA 22402 | Office 877-710-6016 | Fax 240-965-3034
www.FastTweets.com | Email: tweets@FastTweets.com
Fast Tweets™
Smart Business Owners Outsource their
Social Media Management to FastTweets.com
Pricing begins at only $21.99/mo
4 Social Network Special: $79.99/mo (Standard Plan)
Twitter has become an important platform for online communication and conversation. Considered
microblogging, users post messages, called tweets, of no more than 140 characters. People post
messages about what they are feeling and doing, and other people follow their every word.
Businesses need to make sure that they are visible on Twitter. Companies that do not respond quickly to
comments on their business or brand could find there are negative ramifications. From a customer’s
standpoint, if you do not respond to a customer’s tweet, it is looked upon as is if you do not care about
your customers. You can spend thousands of dollars on advertising, but if you don’t respond to your
customer’s comments or problems on Twitter, it will be as if you spent nothing on advertising.
Sears is one of the most successful companies on Twitter. Their Twitter name is @SearsDeals. They
respond to every comment made on their company and customers appreciate their great customer
service. Remember, when a person posts a tweet about a company, ALL of their followers can see that
tweet. So, it’s important to respond promptly.
But how can a business find the time to manage their Twitter account? Most businesses do not have the
time, nor do they want to hire a new employee to handle this task.
2. Businesses hire our company because we specialize in business Twitter and Facebook account
management and Social Media marketing.
SECTION A – Fast Tweets™ Program - Twitter Management
• Twitter Account Management – FastTweets.com will maintain your Twitter account which
includes:
o Securing and seeking followers for your account
o Posting updates (tweets) to your account. Updates are explained in more detail in
Section B of this document.
o Responding quickly to any Twitter user who has sent you a Direct Message or
mentioned you in their tweets
o Providing you with our “Fast Tweets Marketing Tips” so you will understand how we will
assist you in marketing your business on Twitter. These tips can be applied to other
social networking programs that you use. Please see Section C for this information.
o Receiving weekly reports of the activity on your account. This will include the amount of
new followers and the history of direct messages and mentions that you have received.
• Twitter Definitions
Followers – These are the Twitter accounts that are following your updates (tweets).
We will send each of your new followers a welcome message from you the day they
become your new follower.
Following – These are the Twitter accounts you are following.
Updates (also called Tweets) – These are the messages that we will post for all of your
followers to see. Section II of this report will explain the format of the tweets we will
post for you. We want you to email us the tweets you would like us to post for you
weekly and you can send these tweets to tweets@FastTweets.com .
Direct Messages – These are the tweets that someone has sent to you. Many times
these are “thank you for following me” tweets from other Twitter users. Other times,
these are tweets sent to you for more information about your product or services. We
will scan over these messages daily and respond to them.
Mentions - These are the messages from others who have listed your Twitter user name
in their tweet. If the tweet begins with @YourTwitterUserName, then the message is
directed to you. If your Twitter user name is in the middle of their tweet, then that
Twitter user is mentioning you, not directing the tweet at you. Either way, both of these
tweets will appear in the section of your Twitter account called
@YourTwitterUserName. (It is very good to have someone send you a direct message or
mention you in your tweet. All of their followers will be able to click on your Twitter
user name and follow you as well this way. As you review your updates you will see that
we have done this for your followers.)
3. SECTION B – Updates and New Followers
• Updates – Updates are the messages or tweets that we will post to your account. These will be
seen by all of your followers and will appear in the Twitter timeline on your Twitter account
home page. These will also be seen by followers of your followers.
o Updates should be posted daily, but no less than 3 each week.
o Updates can be no longer than 140 characters and can include a link to an article or
website to show the information that you want to share.
o The updates should be interesting, fresh and exciting, so that your followers will
continue to read your updates daily.
o Please email a list of updates you would like us to run that week for you to this email
address: tweets@FastTweets.com . We can run up to 10 tweets a day for you. You may
send us the list of updates in a regular email, or as an attachment as long as it is in one
of these formats: doc, csv, xls, or pdf.
• New Followers – Every new follower of yours will receive a greeting tweet the same day they
begin following you. This is important Twitter etiquette and it must be done in the proper way
without seeming overbearing. We don’t promote your services in this greeting tweet. One
example will be: “I am happy to have met you. Have a great day!” If you would like to change
this please email the new greeting tweet to tweets@FastTweets.com .
SECTION C – Testimonials
I really love the fan page and twitter postings. The focus on job fairs (especially in this
economy!), volunteering, supporting the troops, going green, local activities and just a have a
great weekend note from the staff is EXACTLY the type of information I was hoping for. You are
doing an AWESOME job...thank you!!!
@LakesideVA on Twitter
C.Trust
You may view some of our current Fast Tweets™ Twitter clients at:
http://www.twitter.com/lakesideva
http://www.twitter.com/sonicquakertown
http://www.twitter.com/safford_rv
http://www.twitter.com/businesstwitdex
http://www.twitter.com/ablepest
http://www.twitter.com/sonicdoverde
http://www.twitter.com/safford_fred
http://www.twitter.com/hillsideinn2
4. SECTION D – Fast Tweets™ Payment Options
You may make your monthly payments by either recurring credit card or electronic check. We will email
you the form to use to sign up for the service. Please fax it back to 240-965-3034.
• Recurring Credit Card – You may pay for your Fast Tweets or Facebook Account Management
Solution by using VISA, Mastercard, American Express or Discover.
• Electronic check – Fees can be deducted monthly through your checking account.
SECTION E – Cancellation Policy
You may cancel at anytime by calling 877-710-6016.
All artwork that we provide remains solely owned by our company.
5. PO Box 3402 | Fredericksburg, VA 22402 | Office 877-710-6016 | Fax 240-965-3034
www.FastTweets.com | Email: tweets@FastTweets.com
Facebook and Other Social Media Account
Management Solutions
for Business Owners
Congratulations! We are very pleased that you are interested in enrolling in our Facebook or Other
Social Media Account Management Solutions for Business Owners. We want to provide you with some
detailed information about the Facebook program.
SECTION A – Fast Tweets ™ Facebook Program Introduction
• Facebook Account Management – FastTweets.com will maintain your Facebook, MySpace,
TripAdvisor or other social media website similar to the Twitter account. This includes:
o Securing and seeking friends for your account.
o We will begin a group for your business on Facebook as this is the key to the future
success of your account. In the future the word of mouth advertising of Facebook social
media or even My Space, will be the key to provide the up-to-date local community
information, something a search engine cannot do. So, a Facebook community group is
necessary and we will set you up with this if you do not have one yet.
o We will post fresh messages to your social media website daily. These are the same
types of messages that we will post on Twitter.
o We will respond quickly to any Twitter user who has sent you a Direct Message or
mentioned you in their tweets
You may view some of our current Fast Tweets™ Twitter clients at:
http://www.facebook.com/acomc
http://www.facebook.com/sonicquakertown
http://www.facebook.com/lakesideva
http://www.facebook.com/saffordcjd
6. FAST TWEETS™ SOCIAL MEDIA CREDIT CARD or eCHECK
AUTHORIZATION FORM
(Please fill out and fax to 240-965-3034. You may also email to tweets@FastTweets.com. Charge will
show on credit card bill or bank statement as from Alexis Mya Publishing.)
I want you to manage: __ Single Standard Network - $21.99/mo | __ 4 Standard Network -
$79.99/mo | __ Single Premier Network - $99.99/mo | __ 4 Premier Network - $299.99/mo
Accounts: Choose all applicable: __ Twitter __ Facebook | __ You Tube | __ Blog | __ Trip
Advisor | __ Linked In | __ FourSquare | __ Other:________________________
CREDIT CARD AUTHORIZATION:
Card Type (circle one) : M/C VISA DISCOVER AMEX
Card Number: _________________________________________
Expiration Date: _______/_______/________ Code on back of card __ __ __
Card Holders Name: ___________________________________________
(exactly as it appears on the credit card)
Billing Address: _________________________________________________
City__________________________________________ State _________ ZiP
________________
Card Holder Phone Number:( )________-______________
Months authorized to run credit card payment: From ______/_________/_______
To cancellation notification
Card Holder Signature: _______________________________
Card Holder Name (PRINT): _______________________________
Date Of Signature: _______/__________/_____________
ELECTRONIC CHECK AUTHORIZATION: I authorize Alexis Mya Publishing to initiate electronic debit
entries to my:
____ checking account (or) ____ savings account for payment to manage my social media accounts. I
acknowledge that the origination of ACH transactions to my account must comply with the provisions of
U.S. law. This authority will remain in effect until I have cancelled it in writing.
Date __________
FINANCIAL INSTITUTION NAME (PLEASE PRINT) ____________________________
ACCOUNT NUMBER AT FINANCIAL INSTITUTION _____________________________________
FINANCIAL INSTITUTION ROUTING NUMBER ________________________________________
FINANCIAL INSTITUTION CITY AND STATE __________________________________________
SIGNATURE ____________________________________________________________________
7. Username and Password info is needed to manage any current accounts. Please fill out and fax this info
to 240-965-3034 or email to tweets@fasttweets.com.
Twitter User Name: ________________________________
Twitter Password; __________________________________
Facebook User Name: _______________________________
Facebook Password: _________________________________
My Space User Name: _________________________________
My Space Password: ___________________________________
You Tube User Name: __________________________________
You Tube Password: ____________________________________
LinkedIn User Name: _____________________________________
LinkedIn Password _______________________________________
Trip Advisor User Name ____________________________________
Trip Advisor Password ______________________________________
Other Social Media Account _______________________________________________________
User Name______________________________ Password: ________________________
Other Social Media Account _______________________________________________________
User Name______________________________ Password: ________________________
For questions please contact us at tweets@FastTweets.com or 877-710-6016