SlideShare une entreprise Scribd logo
1  sur  10
Agenda

 The Truth
 Product and Services
The Truth

“We all want to feel like a part of
something bigger than ourselves.”
~ Rob Walker
The Truth

 Not just fact, figures
and nutritional values.
 Jimmy’s Ice Coffee
 Pampers Dippers
 Video
The Truth

 What business are you
in?
 What do customers
want from you?
 How do your
customers want to feel?
 What can you do to get
them there?
Product and Services

“You don’t find customers for your
products, you find products for your
customers.”
~ Seth Godin
Product and Services

Kevin Plank
Under Armor
Alex’s Experience
Product and Services

Product and Services

 Why does the world
need your product or
service?
 Why you? Why now?
 How will you do this
better than anyone else?
 How can your story
make the product
better?
The fortune cookie principle 3

Contenu connexe

Tendances

Dealing with Disruption through Customer Centricity
Dealing with Disruption through Customer CentricityDealing with Disruption through Customer Centricity
Dealing with Disruption through Customer CentricityDel Ross
 
Customer Insights at Scale: Uncovering the "Why" with Walmart.ca
Customer Insights at Scale: Uncovering the "Why" with Walmart.caCustomer Insights at Scale: Uncovering the "Why" with Walmart.ca
Customer Insights at Scale: Uncovering the "Why" with Walmart.caUserTesting
 
Find the beat in-class luxury home interior decorators
Find the beat in-class luxury home interior decoratorsFind the beat in-class luxury home interior decorators
Find the beat in-class luxury home interior decoratorstasainteriordesigner
 
Living in the Clouds - Moving a Business to O365
Living in the Clouds - Moving a Business to O365Living in the Clouds - Moving a Business to O365
Living in the Clouds - Moving a Business to O365Ben Mountain
 
Social Media Boot Camp
Social Media Boot CampSocial Media Boot Camp
Social Media Boot CampArt Ruiz, Jr.
 
Relevance International- jump start for massive results leadership 010719
Relevance International- jump start for massive results leadership 010719Relevance International- jump start for massive results leadership 010719
Relevance International- jump start for massive results leadership 010719Dawn Doherty
 
Unc Career Services
Unc Career ServicesUnc Career Services
Unc Career ServicesCorliosity
 

Tendances (10)

BOLO2010 Halvorson
BOLO2010 HalvorsonBOLO2010 Halvorson
BOLO2010 Halvorson
 
Dealing with Disruption through Customer Centricity
Dealing with Disruption through Customer CentricityDealing with Disruption through Customer Centricity
Dealing with Disruption through Customer Centricity
 
Professional Photographer Dubai
Professional Photographer DubaiProfessional Photographer Dubai
Professional Photographer Dubai
 
Customer Insights at Scale: Uncovering the "Why" with Walmart.ca
Customer Insights at Scale: Uncovering the "Why" with Walmart.caCustomer Insights at Scale: Uncovering the "Why" with Walmart.ca
Customer Insights at Scale: Uncovering the "Why" with Walmart.ca
 
Find the beat in-class luxury home interior decorators
Find the beat in-class luxury home interior decoratorsFind the beat in-class luxury home interior decorators
Find the beat in-class luxury home interior decorators
 
Why is interior design needed
Why is interior design neededWhy is interior design needed
Why is interior design needed
 
Living in the Clouds - Moving a Business to O365
Living in the Clouds - Moving a Business to O365Living in the Clouds - Moving a Business to O365
Living in the Clouds - Moving a Business to O365
 
Social Media Boot Camp
Social Media Boot CampSocial Media Boot Camp
Social Media Boot Camp
 
Relevance International- jump start for massive results leadership 010719
Relevance International- jump start for massive results leadership 010719Relevance International- jump start for massive results leadership 010719
Relevance International- jump start for massive results leadership 010719
 
Unc Career Services
Unc Career ServicesUnc Career Services
Unc Career Services
 

Similaire à The fortune cookie principle 3

The new entrepreneurial age
The new entrepreneurial ageThe new entrepreneurial age
The new entrepreneurial ageviviandabu
 
MDM Executive Briefing, Feb. 2014: Creating an Effortless Customer Experience...
MDM Executive Briefing, Feb. 2014: Creating an Effortless Customer Experience...MDM Executive Briefing, Feb. 2014: Creating an Effortless Customer Experience...
MDM Executive Briefing, Feb. 2014: Creating an Effortless Customer Experience...jenelatmdm
 
A Little Bit About Heaviland
A Little Bit About HeavilandA Little Bit About Heaviland
A Little Bit About HeavilandHeaviland
 
8 Effortless Ways to Improve Your Small Business
8 Effortless Ways to Improve Your Small Business 8 Effortless Ways to Improve Your Small Business
8 Effortless Ways to Improve Your Small Business Beautiful Opportunities
 
How to Set the Goals that will Accelerate Your Video Marketing Success
How to Set the Goals that will Accelerate Your Video Marketing SuccessHow to Set the Goals that will Accelerate Your Video Marketing Success
How to Set the Goals that will Accelerate Your Video Marketing SuccessKissmetrics on SlideShare
 
Create A Vision For Your Service Desk. David Wright, Director of Professional...
Create A Vision For Your Service Desk. David Wright, Director of Professional...Create A Vision For Your Service Desk. David Wright, Director of Professional...
Create A Vision For Your Service Desk. David Wright, Director of Professional...Service Desk Institute
 
Session 5- Survey Your Customers
Session 5- Survey Your Customers Session 5- Survey Your Customers
Session 5- Survey Your Customers profitpartner
 
Quirky Town Meeting 2.17.15
Quirky Town Meeting 2.17.15 Quirky Town Meeting 2.17.15
Quirky Town Meeting 2.17.15 Quirky Inc.
 
Quirky Town Meeting 2.17.15
Quirky Town Meeting 2.17.15Quirky Town Meeting 2.17.15
Quirky Town Meeting 2.17.15QuirkyCommMgmt
 
Mercury-10 secrets of customer astonishment slideshow
Mercury-10 secrets of customer astonishment slideshowMercury-10 secrets of customer astonishment slideshow
Mercury-10 secrets of customer astonishment slideshowj_rodtx
 
Branding Your Start-Up From The Get-Go (Gerard Tannam)
Branding Your Start-Up From The Get-Go (Gerard Tannam)Branding Your Start-Up From The Get-Go (Gerard Tannam)
Branding Your Start-Up From The Get-Go (Gerard Tannam)Gerard Tannam
 
Features vs Benefits Are you selling the right way?
Features vs Benefits Are you selling the right way?Features vs Benefits Are you selling the right way?
Features vs Benefits Are you selling the right way?"Martin "Cris"" Merz
 
Setting The Trend in Campaign Development: A Collaborative Approach
Setting The Trend in Campaign Development: A Collaborative ApproachSetting The Trend in Campaign Development: A Collaborative Approach
Setting The Trend in Campaign Development: A Collaborative ApproachJohn McCambley
 
The art of start
The art of startThe art of start
The art of startlenazts
 
Getting Started Session One
Getting Started Session OneGetting Started Session One
Getting Started Session Onekatemonline
 
Debrasea1112
Debrasea1112Debrasea1112
Debrasea1112debrasea
 
Lecture 6 - Make money doing something you Love
Lecture 6 - Make money doing something you LoveLecture 6 - Make money doing something you Love
Lecture 6 - Make money doing something you Lovewmdmark
 
Blue Lemon company profile
Blue Lemon company profileBlue Lemon company profile
Blue Lemon company profileStuart Wilson
 

Similaire à The fortune cookie principle 3 (20)

The new entrepreneurial age
The new entrepreneurial ageThe new entrepreneurial age
The new entrepreneurial age
 
MDM Executive Briefing, Feb. 2014: Creating an Effortless Customer Experience...
MDM Executive Briefing, Feb. 2014: Creating an Effortless Customer Experience...MDM Executive Briefing, Feb. 2014: Creating an Effortless Customer Experience...
MDM Executive Briefing, Feb. 2014: Creating an Effortless Customer Experience...
 
Nagaraju ppt
Nagaraju pptNagaraju ppt
Nagaraju ppt
 
A Little Bit About Heaviland
A Little Bit About HeavilandA Little Bit About Heaviland
A Little Bit About Heaviland
 
8 Effortless Ways to Improve Your Small Business
8 Effortless Ways to Improve Your Small Business 8 Effortless Ways to Improve Your Small Business
8 Effortless Ways to Improve Your Small Business
 
How to Set the Goals that will Accelerate Your Video Marketing Success
How to Set the Goals that will Accelerate Your Video Marketing SuccessHow to Set the Goals that will Accelerate Your Video Marketing Success
How to Set the Goals that will Accelerate Your Video Marketing Success
 
Create A Vision For Your Service Desk. David Wright, Director of Professional...
Create A Vision For Your Service Desk. David Wright, Director of Professional...Create A Vision For Your Service Desk. David Wright, Director of Professional...
Create A Vision For Your Service Desk. David Wright, Director of Professional...
 
Session 5- Survey Your Customers
Session 5- Survey Your Customers Session 5- Survey Your Customers
Session 5- Survey Your Customers
 
Quirky Town Meeting 2.17.15
Quirky Town Meeting 2.17.15 Quirky Town Meeting 2.17.15
Quirky Town Meeting 2.17.15
 
Quirky Town Meeting 2.17.15
Quirky Town Meeting 2.17.15Quirky Town Meeting 2.17.15
Quirky Town Meeting 2.17.15
 
Mercury-10 secrets of customer astonishment slideshow
Mercury-10 secrets of customer astonishment slideshowMercury-10 secrets of customer astonishment slideshow
Mercury-10 secrets of customer astonishment slideshow
 
Branding Your Start-Up From The Get-Go (Gerard Tannam)
Branding Your Start-Up From The Get-Go (Gerard Tannam)Branding Your Start-Up From The Get-Go (Gerard Tannam)
Branding Your Start-Up From The Get-Go (Gerard Tannam)
 
Steve Towers with six sigma on steroids
Steve Towers with six sigma on steroidsSteve Towers with six sigma on steroids
Steve Towers with six sigma on steroids
 
Features vs Benefits Are you selling the right way?
Features vs Benefits Are you selling the right way?Features vs Benefits Are you selling the right way?
Features vs Benefits Are you selling the right way?
 
Setting The Trend in Campaign Development: A Collaborative Approach
Setting The Trend in Campaign Development: A Collaborative ApproachSetting The Trend in Campaign Development: A Collaborative Approach
Setting The Trend in Campaign Development: A Collaborative Approach
 
The art of start
The art of startThe art of start
The art of start
 
Getting Started Session One
Getting Started Session OneGetting Started Session One
Getting Started Session One
 
Debrasea1112
Debrasea1112Debrasea1112
Debrasea1112
 
Lecture 6 - Make money doing something you Love
Lecture 6 - Make money doing something you LoveLecture 6 - Make money doing something you Love
Lecture 6 - Make money doing something you Love
 
Blue Lemon company profile
Blue Lemon company profileBlue Lemon company profile
Blue Lemon company profile
 

Dernier

Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfAmzadHosen3
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...amitlee9823
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...lizamodels9
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756dollysharma2066
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangaloreamitlee9823
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 

Dernier (20)

Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdf
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 

The fortune cookie principle 3

Notes de l'éditeur

  1. alex
  2. alex
  3. Brad starts alex finishes
  4. Alex starts brad finishes
  5. Brad
  6. Alex
  7. Alex starts and brad finishes