Lightning Talk on Mobile Access at Leeds Met
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Slides from my lightning talk at the Mobile technologies in libraries: information sharing event in Birmingham on the 08/05/2012
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Lightning Talk on Mobile Access at Leeds Met
- 1. Students’ mobile preferences: are our services meeting their needs? BY ADAM WATSON
- 2. METHODOLOGY • Catalogue • Consult • Investigate • Recommend
- 3. UK MOBILE DEVICE RESEARCH
- 4. WHAT ARE OUR COMPETITORS DOING IN HE?
- 6. CATALOGUE OF OUR CURRENT SYSTEMS Portal VLE Library Email Catalogue Other Repository services
- 7. SERVICES IN SCOPE MATRIX
- 9. CURRENT AND POSSIBLE SUPPLIERS
- 11. RESULTS
- 13. ANALYSIS AND REPORT 1. Timetables 2. Emails 3. X-stream VLE 4. X-stream Portal 5. Library Catalogue
- 14. QUICK/ LOW COST SOLUTIONS
- 15. LONG TERM STRATEGY & RECOMMENDATIONS
- 16. ANY QUESTIONS?
Editor's Notes
- Just to get an idea of provision. Yorkshire Bradford Huddersfield Sheffield Sheffield Hallam Million+ University of Central Lancashire Coventry London Metropolitan University
- Typical services include the above.
- Some of this work had already been done by the Soap Opera project.
- Create container for research and for comparison
- Three types of solution available.
- Four options, Campus M, Blackboard, in-house or small digital media company. Looking for flexibility and sustainability. Internal suppliers for other services.
- What service do stakeholders want and need, what are their online habits and devices? Survey Overview Number of respondents: 540 Launch date: January 2012 Close date: January 2012 Section 1: Your mobile use 1. Do you have a mobile device that can access the internet? Total Respondents: 540 2. Which, if any, of these mobile devices do you regularly use to access the internet? Total Respondents: 537 3. Have you accessed any Leeds Met websites or services with a mobile device (for example: email, timetables, X-Stream) Total Respondents: 537 4. If so was the experience acceptable? Total Respondents: 442 5. What are the top 5 services you would like to be able to access on your mobile device? Total Respondents: 537 6. Other services you would like mobile access to: 7. Did you know, email, timetables (via Google Calendar), PC Availability and some information databases already have mobile access? Total Respondents: 537 8. Would you be willing to pay for a Leeds Met Library / X-stream mobile app? If so, how much? Total Respondents: 537 9. What could we do to improve access from mobile devices for you? 10. Do you have any other comments or suggestions? Section 2: Your Demographic Section 11. Your Faculty Total Respondents: 540 12. Mode of Study Total Respondents: 540 13. Your Age Total Respondents: 540 14. Your Award Level Total Respondents: 540 15. Are you an international student? Total Respondents: 540
- High smartphone usage 22% had ipads Would not pay for an app
- Passed back to relevant stakeholders, including comms who do not often get feedback to build business cases.
- Cross reference the options with the priority given by the students to come up with quick fixes for top 6 services.
- Created a new guide and redid current guide and emailed out thanks and link to new guide within two weeks. Install Wordpress and list e-journals Install Sirsi API to enable free mobile apps
- Mobile Steering Group Buy Blackboard App Weigh up mobile options in future service development and procurement Bin some as it is not wanted/needed by students. Collaborate on a holistic approach on some aspects and feedback to relevant stakeholders about their services.
- Mobile guest blog and talk at m-library conference