Are you a Social Savvy Business?
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The use of social media is growing and is seen by many companies as a natural extension of how to engage with their customers. Register for this webinar and see how Alfresco 4 can help manage the process of publishing social content and status updates.
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Are you a Social Savvy Business?
- 1. Alfresco 4: Are You Social Savvy? Paul Hampton Director of Product Marketing
- 2. Maidenhead, UK Global Headquarters Atlanta, US Headquarters Alfresco is now the largest open source content management company in the world. Founded in 2005, with offices in London & Atlanta Over 3.5 million community downloads 250+ global channel partners 2,500 customers in 55 countries, including…
- 3. The Document Management Alfresco Platform Records Management Web Content Services Enterprise Collaboration Open Source Platform
- 4. Alfresco is now the largest open source content management company in the world. • 10 month average payback period • $1.3 million in IT & training cost savings • 53% ROI in three years • Flexibility and Open Standards praised
- 6. The World Has Gone Social! Social Social Social Features Publishing Tools
- 9. Like Content • Users can ‘Like; • Sorting based on Content Popularity – Provide feedback to others
- 10. I Follow
- 11. Follow Users • Follow influential people – Good content creators • Use people search to find who to follow • Notifications on what they are doing • Find out who is following you – follow back
- 12. I Have Favorites
- 13. My Favorites • Users can have favorites – Sites – Documents • Quick links to find important content
- 14. I Get Notified
- 15. Proactive Notifications • Email notifications – Can opt in or out • Admin – Uses HTML templates – Stored in Alfresco – Can be customized • Activity Dashlets – Filter by type – Filter
- 17. Social Growth Marketing
- 18. Social Growth Marketing
- 19. Social Growth Marketing Customer Support
- 20. Social Growth Marketing Customer Support CxO Office Engineering HR
- 21. Social Growth Marketing • No process Customer Support • Multiple accounts CxO Office • Lack of control Engineering • Lack of audit HR
- 22. Social Publishing • Support two types – Content – Status updates • Support for – Facebook, Twitter, YouTube, LinkedIn Publish and Flickr – Can be extended • Define ‘Channels’ – Multiple channels for each service
- 23. Social Publishing • Administration • User – Define the channels – Select content – Define credentials – New action ‘Publish’ – Select channel(s) – View publishing history
- 24. SOCIAL TOOLS
- 25. Corporate Systems Desktop WebDAV CMIS CMIS CIFS JSR-168 Sharepoint Connectors Protocol Social Media Channels Mobile CMIS Open Web APIs WebDAV Open Web APIs Web Services CMIS CMIS-based Public Alfresco Cloud Alfresco Sync
- 26. Summary • Powerful social features built into Alfresco • Ability to manage the social publishing process • Integration with the best of breed business applications
- 27. QUESTIONS? Save 25% on online training! Go to: http://university.alfresco.com/products.html and enter the coupon code SAVE25-TOAPRIL15-2012. As an added incentive, everyone who books a course before end of May, will be entered into our prize draw to win a pair of top-of-the-range Bose headphones!
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