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SOCIAL MEDIA FOR CHARITIES
   UNTIL EVERY RESCUE FINDS A HOME

            BY ALI BULLOCK
ABOUT ME & MY WORK FOR AAF:
- Started in 1995 building sites on the internet
- Got paid for doing something around 1999
- Sold out / made $1m HKD in 2000, age 21

- Age 34,
- Global Online Marketing Manager: Cathay pacific Airways (CX)
- Globally responsible for mobile, web & social media
- Has 4 rescue dogs, 1 wife (wonderful) and is the lead photographer for
animals in photos

- AAF Rescue Photographer
-Honored to have photographed the 2011 AAF calendar
- I lead the team behind animals in photos
SOCIAL NETWORKS
A social network is my group of trusted friends, respected peers or
even brands that I want to keep up to date with. But my social
network is closed to some degree.



SOCIAL MEDIA
In a nutshell social media is everything around me. From blogs, to
twitter and FaceBook updates as well as the newspaper I read
online – This is social media. Social media is open, it is my life and
my friends and influencers life online.
LETS GET SOCIAL
“Facebook is a social
 network that connects
 people personally and
 professionally through
connections, messages,
   photos, & videos.”
“RenRen is the Chinese
 version of Facebook.”
SOCIAL MEDIA HAS THE POWER TO CHANGE
         COMPANIES ATITUDES.
Official BP twitter account 16,000 / Unofficial BP account 180,000
SOCIAL MEDIA HAS THE POWER TO CHANGE
              COUNTRIES.
Social Media is a revolution.
SOCIAL MEDIA IS THE POWER OF “ME.”
SOCIAL MEDIA IS THE POWER OF “WE.”
You should be there. After all, this is where your
supporters, fans, contributors and influencers are.
IF MY DOG HAS 950 FRIENDS
      ON FACEBOOK.*




                *THAT’S MORE THAN ME (702)
“YOU MUST BE ON SOCIAL MEDIA.”

           RIGHT?
Lets be clear: Social Media is not easy and its not effort
           free. You get in what you put out…
“Where to start…”
ENSURE YOU HAVE A PRESENCE / A VOICE:




1. A web site   2. Facebook fan page   3. A blog


 CRITICALLY IMPORTANT: YOU LINK THEM TOGETHER
USE THE RESOURCES AVALIBLE




Google’s initiative for non-profits   FaceBook NGO Intro examples            Paris Hilton!*


                                                            * This may or may not be true.
But lets be clear: Social Media is not easy and its not
       effort free. You get in what you put out…
Here.




FACT: ONLY 10% OF PEOPLE SEE YOUR POSTS IN THEIR NEWS-FEED
I have 15 minutes left – So here are 7 rules of Social
                        Media
1. Social Media is a conversation. So converse.

                “Everywhere.”
2. Be active and responsive
1.   The more you interact with people on your page the more people will
     see your posts.

2.   FACT: Only 10% of people will see your posts on their newsfeed.


        SPCA Hong Kong                    Dogs Trust UK
2. Be active and responsive:

•   This is a two way conversation between you and your audience

•   The more you post and participate the better your interaction and
    views will be seen / heard

•   If you don’t like a comment on your page – Take a moment, don’t
    delete posts or get angry, post back to people (where appropriate of
    course) and see if you can engage

•   Post often but ensure your posts are relevant

•   Encourage supporters to post and interact
3. Be personal and authentic
•   The Good:

•   Written by Jill and I
    mean, written by Jill…

•   The above, matters.

•   Clearly laid out

•   Nice photo (… hint)


•   Improvements:

•   Auto-update to all the AAF fan
    pages around the word

•   Auto-update to Twitter

•   Have links on this page to all
    AAF assets and links to other
    organizations
4. Encourage sharing
4. Encourage sharing:

•   Sounds obvious doesn’t it? But you want as many people to know
    about your event / cause / fundraiser as possible – And social media
    is a great platform to do this

•   The more people share your stories and photos the more new
    people you bring to your organisation and the higher the rate of
    retention of your existing audience

•   To do this:
•   (1) Consistently put out quality content from your own organisation
•   (2) Lead by example but also include guest content - For example
    stories or guest posts from people in the same or related field
5. Make Social Media an organization-wide activity
5. Make social media an organizational wide activity:

•   Everyone in your organization should be encouraged to blog, post,
    tweet and share the cause

•   Train your people on social media and train them to listen to your
    supporters

•   Find people and stories to promote and ensure your organisation
    pushes this out to as many people as possible.

•   Do not leave social media to the “intern.”
6. Use great images and videos
They say “a picture is worth a thousand words” and now more than ever
    this is true… From the bad messages we need to convey.
… To the positive stories of a home found.
Strong imagery matters:

-   For impact
-   Fundraising and story telling
-   Getting people involved
-   For increasing interaction and user engagement

-   People on social media are attracted by mages and videos far more
    than they are by text
-   A blog article without images is x10 less engaging than a blog with
    images

-   Your web site & social media properties are your organizations
    window to the world so make it look as good as you can.
7. Use Social Media to raise funds as well as
                awareness
RASIE MONEY AS WELL AS AWARENESS




Google’s initiative for non-profits   croudwise.com    paypal.com / notforprofits
                                      justgiving.com
                                      Ammando.com
… And a bonus tip, you love what you do so say it AND
 SAY IT LOUD! – This will shine through your social
         media and your social interactions.
But please remember Social Media is not a silver bullet.
Its not a miracle, its not salvation and its not a solution.
You will only get out of social media what you put in.

        You will only get what you stand for.
Me, I stand for never letting this happen
                 again..
“Until Every Rescue Finds A Home”*
          *Hey, I never said he would enjoy social media.
That is the power of social media.

   Thank You For Your Time.
WANT PHOTOS? JUST ASK.

    (@) animalsinphotos@gmail.com
          (web) animasinphotos.com
WANT ADVICE? JUST ASK.
      (email) alibullock@gmail.com
               (web) alibullock.com

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Asia For Animals

  • 1. SOCIAL MEDIA FOR CHARITIES UNTIL EVERY RESCUE FINDS A HOME BY ALI BULLOCK
  • 2. ABOUT ME & MY WORK FOR AAF: - Started in 1995 building sites on the internet - Got paid for doing something around 1999 - Sold out / made $1m HKD in 2000, age 21 - Age 34, - Global Online Marketing Manager: Cathay pacific Airways (CX) - Globally responsible for mobile, web & social media - Has 4 rescue dogs, 1 wife (wonderful) and is the lead photographer for animals in photos - AAF Rescue Photographer -Honored to have photographed the 2011 AAF calendar - I lead the team behind animals in photos
  • 3.
  • 4. SOCIAL NETWORKS A social network is my group of trusted friends, respected peers or even brands that I want to keep up to date with. But my social network is closed to some degree. SOCIAL MEDIA In a nutshell social media is everything around me. From blogs, to twitter and FaceBook updates as well as the newspaper I read online – This is social media. Social media is open, it is my life and my friends and influencers life online.
  • 6. “Facebook is a social network that connects people personally and professionally through connections, messages, photos, & videos.”
  • 7. “RenRen is the Chinese version of Facebook.”
  • 8.
  • 9. SOCIAL MEDIA HAS THE POWER TO CHANGE COMPANIES ATITUDES.
  • 10.
  • 11. Official BP twitter account 16,000 / Unofficial BP account 180,000
  • 12. SOCIAL MEDIA HAS THE POWER TO CHANGE COUNTRIES.
  • 13. Social Media is a revolution.
  • 14. SOCIAL MEDIA IS THE POWER OF “ME.”
  • 15.
  • 16. SOCIAL MEDIA IS THE POWER OF “WE.”
  • 17.
  • 18. You should be there. After all, this is where your supporters, fans, contributors and influencers are.
  • 19. IF MY DOG HAS 950 FRIENDS ON FACEBOOK.* *THAT’S MORE THAN ME (702)
  • 20. “YOU MUST BE ON SOCIAL MEDIA.” RIGHT?
  • 21.
  • 22. Lets be clear: Social Media is not easy and its not effort free. You get in what you put out…
  • 24. ENSURE YOU HAVE A PRESENCE / A VOICE: 1. A web site 2. Facebook fan page 3. A blog CRITICALLY IMPORTANT: YOU LINK THEM TOGETHER
  • 25. USE THE RESOURCES AVALIBLE Google’s initiative for non-profits FaceBook NGO Intro examples Paris Hilton!* * This may or may not be true.
  • 26. But lets be clear: Social Media is not easy and its not effort free. You get in what you put out…
  • 27. Here. FACT: ONLY 10% OF PEOPLE SEE YOUR POSTS IN THEIR NEWS-FEED
  • 28. I have 15 minutes left – So here are 7 rules of Social Media
  • 29. 1. Social Media is a conversation. So converse. “Everywhere.”
  • 30.
  • 31. 2. Be active and responsive
  • 32. 1. The more you interact with people on your page the more people will see your posts. 2. FACT: Only 10% of people will see your posts on their newsfeed. SPCA Hong Kong Dogs Trust UK
  • 33. 2. Be active and responsive: • This is a two way conversation between you and your audience • The more you post and participate the better your interaction and views will be seen / heard • If you don’t like a comment on your page – Take a moment, don’t delete posts or get angry, post back to people (where appropriate of course) and see if you can engage • Post often but ensure your posts are relevant • Encourage supporters to post and interact
  • 34. 3. Be personal and authentic
  • 35. The Good: • Written by Jill and I mean, written by Jill… • The above, matters. • Clearly laid out • Nice photo (… hint) • Improvements: • Auto-update to all the AAF fan pages around the word • Auto-update to Twitter • Have links on this page to all AAF assets and links to other organizations
  • 37. 4. Encourage sharing: • Sounds obvious doesn’t it? But you want as many people to know about your event / cause / fundraiser as possible – And social media is a great platform to do this • The more people share your stories and photos the more new people you bring to your organisation and the higher the rate of retention of your existing audience • To do this: • (1) Consistently put out quality content from your own organisation • (2) Lead by example but also include guest content - For example stories or guest posts from people in the same or related field
  • 38. 5. Make Social Media an organization-wide activity
  • 39. 5. Make social media an organizational wide activity: • Everyone in your organization should be encouraged to blog, post, tweet and share the cause • Train your people on social media and train them to listen to your supporters • Find people and stories to promote and ensure your organisation pushes this out to as many people as possible. • Do not leave social media to the “intern.”
  • 40. 6. Use great images and videos
  • 41. They say “a picture is worth a thousand words” and now more than ever this is true… From the bad messages we need to convey.
  • 42. … To the positive stories of a home found.
  • 43. Strong imagery matters: - For impact - Fundraising and story telling - Getting people involved - For increasing interaction and user engagement - People on social media are attracted by mages and videos far more than they are by text - A blog article without images is x10 less engaging than a blog with images - Your web site & social media properties are your organizations window to the world so make it look as good as you can.
  • 44.
  • 45. 7. Use Social Media to raise funds as well as awareness
  • 46. RASIE MONEY AS WELL AS AWARENESS Google’s initiative for non-profits croudwise.com paypal.com / notforprofits justgiving.com Ammando.com
  • 47. … And a bonus tip, you love what you do so say it AND SAY IT LOUD! – This will shine through your social media and your social interactions.
  • 48. But please remember Social Media is not a silver bullet. Its not a miracle, its not salvation and its not a solution.
  • 49. You will only get out of social media what you put in. You will only get what you stand for.
  • 50. Me, I stand for never letting this happen again..
  • 51. “Until Every Rescue Finds A Home”* *Hey, I never said he would enjoy social media.
  • 52. That is the power of social media. Thank You For Your Time.
  • 53. WANT PHOTOS? JUST ASK. (@) animalsinphotos@gmail.com (web) animasinphotos.com
  • 54. WANT ADVICE? JUST ASK. (email) alibullock@gmail.com (web) alibullock.com