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SOCIAL GOOD, SOCIAL MEDIA & SOCIAL BUSINESS

                               ALI BULLOCK

         GLOBAL SOCIAL MEDIA MANAGER, CX

            CO-FOUNDER ANIMALS IN PHOTOS
5 MYTHS AROUND SOCIAL MEDIA AND SOCIAL GOOD

           5 REASONS TO WORK WITH A CHARITY

        CRISIS MANAGEMENT AND SOCIAL MEDIA

                      WANT TO KNOW MORE?
15 MINUTES BETWEEN ME AND YOUR DAY JOB, SO I’LL BE QUICK…
*whisper… “IT’S OK FOR COMPANIES TO MAKE MONEY FROM SOCIAL GOOD.”
“AND YOU GET TO SAY THIS… WHY?”




IN 2008 I CREATED THE FIRST CX FAN PAGE

IN 2011 WE PASSED 250,00 FANS
“AND YOU GET TO SAY THIS… WHY?”




And in 2012 we have the potential to reach over 21 million people.

(3 times the population of Hong Kong.)
“AND YOU GET TO SAY THIS… WHY?”


CO-FOUNDER OF ANIMALS IN PHOTOS
I AM “ASIA’S FOREMOST CHARITY WILDLIFE
PHOTOGRAPHER. “

WORKED WITH OR LINKED TO
SPCA, HKDR, WWF, BORN FREE, ANIMALS ASIA
FOUNDATIONS, ACRES, STOP HK, JANE
GOODHALL, SPCA TAIWAN, ACRES, WSPA…
5 MYTHS AROUND SOCIAL MEDIA AND SOCIAL GOOD
#MYTH 1: CHARITY WORK LOSES ME MONEY
#MYTH 2: CHARITY ONLY WORKS FOR LARGE CORPORATIONS.
#MYTH 3: I DON’T HAVE TIME…
#MYTH 4: ITS NOT SEXY. CHARITY WORK
DOESN’T MAKE ANY IMPACT.
#MYTH 5: IT’S A WASTE OF TIME. I’M JUST
ONE PERSON…
5 REASONS TO WORK WITH A CHARITY
THE WORLD IS CHANGING THANKS TO
SOCIAL MEDIA.

… NO MATTER THE SIZE OF BUSINESS WE
MUST ALL ADAPT TO THIS NEW MEDIA
My company is…?




DO YOU LIKE WHAT PEOPLE ARE SAYING ABOUT YOU?

BECAUSE THEY ARE SAYING IT ON TWITTER, FACEBOOK, AND GOOGLE…



 EVERY PERSON IS NOW SPEAKS FOR YOUR BRAND
IT HAS AN IMPACT ON THE BOTTOM LINE

BEN & JERRY’S

INNOCENT DRINKS

BODY SHOP

VIRGIN AMERICA

CATHAY PACIFIC

STANDARD CHARTERED
NOT JUST HUGE COMPANIES

FLUID HK

DIGITAL BUTTER

SMARTDROP CMS DEVELOPMENT

IMPACT ASIA PR

THE FIRM HONG KONG


SWIRE HOTELS
SOCIAL MEDIA IS A LEVEL PLAYING FIELD FOR ALL BRANDS.
CHANGE IS FORCED THROUGH SOCIAL MEDIA

                 SHARK-FIN FREE HOTELS

                         SWIRE HOTELS

              PENINSULA HOTELS GROUP
MOTIVATE YOUR EMPLOYEES AS WELL AS YOUR CUSTOMERS.
WORLD OF MOUTH WORKS…

“35% OF PEOPLE SURVEYED SAID THEY
WOULD BE MORE LIKEY TO BUY A
PRODUCT IF THEY KNEW IT SUPPORTED
A GOOD CAUSE.”

- THE ECONOMIST 2010
SOCIAL MEDIA IS WORD OF MOUTH. AND YOU CAN’T GET
                         LOUDER THAN SOCIAL GOOD.




IT DOESN’T HAVE TO BE EXPENSIVE…
STAND OUT FROM THE COMPETITION.
THINK ABOUT WHAT YOU WOULD LIKE TO GET BACK FROM THE CHARITY.

                                          NOTHING IS FREE IN LIFE.




BUT WHATEVER YOU DO, DO IT BECAUSE YOU BELIEVE IN IT.
CRISIS MANAGEMENT AND SOCIAL MEDIA
LETS TALK ORANGUTANS. AND NESTLE


                       Greenpeace released a video
                       highlighting the plight of
                       Orangutans in Borneo who are
                       loosing their homeland to Nestlé
                       and loggers for Palm Oil.

                       Nestlé's lawyers removed the
                       video form Youtube on brand
                       reputation grounds and so
                       Greenpeace asked their
                       supporters to re-post.

                       The argument moved onto
                       facebook and other social media
                       platforms where customers and
                       fans forced a corporate change
                       in direction.
NESTLE USED LAWYERS. GREENPEACE USED SOCIAL MEDIA.

ANYONE LIKE TO GUESS WHAT HAPPENED (OTHER THAN A LESSON IN SOCIAL MEDIA)
BUT WITHOUT SOCIAL MEDIA – HOW MANY PEOPLE WOULD KNOW?

           ORANGUTANS ARE BUT 0.2% DIFFERENT TO US IN DNA




                  SADLY, WHAT YOU SEE ON YOUTUBE IS REAL…
SADLY, ALL TOO REAL.

SUDDENLY HAVING A KLOUT SCORE ABOVE 50
            DOESN’T SEEM SO IMPORTANT




         ANYONE FANCY A KIT KAT NOW…?
NESTLE CHANGED, TOO LITTLE TOO LATE.
WORKING WITH A CHARITY ISN’T A SILVER BULLET.

EVERYTHING MAKES A DIFFERENCE - ONE SMALL GOOD DEED
                                    GOES A LONG WAY.

                 SOCIAL MEDIA BRINGS TRANSPARENCY.
            CONSUMERS ARE BECOMING MORE ACTAVIST.
WANT TO KNOW MORE?
alibullock@gmail.com

animalsinphotos.com

       alibullock.com
“I’m dressed like a f*&**king rabbit. And that’s your idea of good???”




                    THANK YOU SO MUCH FOR YOUR TIME.
                                        *
                                       ali bullock

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Hksocial jan2012 - Social Good

  • 1. SOCIAL GOOD, SOCIAL MEDIA & SOCIAL BUSINESS ALI BULLOCK GLOBAL SOCIAL MEDIA MANAGER, CX CO-FOUNDER ANIMALS IN PHOTOS
  • 2. 5 MYTHS AROUND SOCIAL MEDIA AND SOCIAL GOOD 5 REASONS TO WORK WITH A CHARITY CRISIS MANAGEMENT AND SOCIAL MEDIA WANT TO KNOW MORE?
  • 3. 15 MINUTES BETWEEN ME AND YOUR DAY JOB, SO I’LL BE QUICK…
  • 4. *whisper… “IT’S OK FOR COMPANIES TO MAKE MONEY FROM SOCIAL GOOD.”
  • 5. “AND YOU GET TO SAY THIS… WHY?” IN 2008 I CREATED THE FIRST CX FAN PAGE IN 2011 WE PASSED 250,00 FANS
  • 6. “AND YOU GET TO SAY THIS… WHY?” And in 2012 we have the potential to reach over 21 million people. (3 times the population of Hong Kong.)
  • 7. “AND YOU GET TO SAY THIS… WHY?” CO-FOUNDER OF ANIMALS IN PHOTOS I AM “ASIA’S FOREMOST CHARITY WILDLIFE PHOTOGRAPHER. “ WORKED WITH OR LINKED TO SPCA, HKDR, WWF, BORN FREE, ANIMALS ASIA FOUNDATIONS, ACRES, STOP HK, JANE GOODHALL, SPCA TAIWAN, ACRES, WSPA…
  • 8. 5 MYTHS AROUND SOCIAL MEDIA AND SOCIAL GOOD
  • 9. #MYTH 1: CHARITY WORK LOSES ME MONEY
  • 10. #MYTH 2: CHARITY ONLY WORKS FOR LARGE CORPORATIONS.
  • 11. #MYTH 3: I DON’T HAVE TIME…
  • 12. #MYTH 4: ITS NOT SEXY. CHARITY WORK DOESN’T MAKE ANY IMPACT.
  • 13. #MYTH 5: IT’S A WASTE OF TIME. I’M JUST ONE PERSON…
  • 14. 5 REASONS TO WORK WITH A CHARITY
  • 15. THE WORLD IS CHANGING THANKS TO SOCIAL MEDIA. … NO MATTER THE SIZE OF BUSINESS WE MUST ALL ADAPT TO THIS NEW MEDIA
  • 16. My company is…? DO YOU LIKE WHAT PEOPLE ARE SAYING ABOUT YOU? BECAUSE THEY ARE SAYING IT ON TWITTER, FACEBOOK, AND GOOGLE… EVERY PERSON IS NOW SPEAKS FOR YOUR BRAND
  • 17. IT HAS AN IMPACT ON THE BOTTOM LINE BEN & JERRY’S INNOCENT DRINKS BODY SHOP VIRGIN AMERICA CATHAY PACIFIC STANDARD CHARTERED
  • 18. NOT JUST HUGE COMPANIES FLUID HK DIGITAL BUTTER SMARTDROP CMS DEVELOPMENT IMPACT ASIA PR THE FIRM HONG KONG SWIRE HOTELS
  • 19. SOCIAL MEDIA IS A LEVEL PLAYING FIELD FOR ALL BRANDS.
  • 20. CHANGE IS FORCED THROUGH SOCIAL MEDIA SHARK-FIN FREE HOTELS SWIRE HOTELS PENINSULA HOTELS GROUP
  • 21. MOTIVATE YOUR EMPLOYEES AS WELL AS YOUR CUSTOMERS.
  • 22. WORLD OF MOUTH WORKS… “35% OF PEOPLE SURVEYED SAID THEY WOULD BE MORE LIKEY TO BUY A PRODUCT IF THEY KNEW IT SUPPORTED A GOOD CAUSE.” - THE ECONOMIST 2010
  • 23. SOCIAL MEDIA IS WORD OF MOUTH. AND YOU CAN’T GET LOUDER THAN SOCIAL GOOD. IT DOESN’T HAVE TO BE EXPENSIVE…
  • 24. STAND OUT FROM THE COMPETITION.
  • 25. THINK ABOUT WHAT YOU WOULD LIKE TO GET BACK FROM THE CHARITY. NOTHING IS FREE IN LIFE. BUT WHATEVER YOU DO, DO IT BECAUSE YOU BELIEVE IN IT.
  • 26. CRISIS MANAGEMENT AND SOCIAL MEDIA
  • 27. LETS TALK ORANGUTANS. AND NESTLE Greenpeace released a video highlighting the plight of Orangutans in Borneo who are loosing their homeland to Nestlé and loggers for Palm Oil. Nestlé's lawyers removed the video form Youtube on brand reputation grounds and so Greenpeace asked their supporters to re-post. The argument moved onto facebook and other social media platforms where customers and fans forced a corporate change in direction.
  • 28. NESTLE USED LAWYERS. GREENPEACE USED SOCIAL MEDIA. ANYONE LIKE TO GUESS WHAT HAPPENED (OTHER THAN A LESSON IN SOCIAL MEDIA)
  • 29. BUT WITHOUT SOCIAL MEDIA – HOW MANY PEOPLE WOULD KNOW? ORANGUTANS ARE BUT 0.2% DIFFERENT TO US IN DNA SADLY, WHAT YOU SEE ON YOUTUBE IS REAL…
  • 30. SADLY, ALL TOO REAL. SUDDENLY HAVING A KLOUT SCORE ABOVE 50 DOESN’T SEEM SO IMPORTANT ANYONE FANCY A KIT KAT NOW…?
  • 31. NESTLE CHANGED, TOO LITTLE TOO LATE.
  • 32. WORKING WITH A CHARITY ISN’T A SILVER BULLET. EVERYTHING MAKES A DIFFERENCE - ONE SMALL GOOD DEED GOES A LONG WAY. SOCIAL MEDIA BRINGS TRANSPARENCY. CONSUMERS ARE BECOMING MORE ACTAVIST.
  • 33. WANT TO KNOW MORE?
  • 35. “I’m dressed like a f*&**king rabbit. And that’s your idea of good???” THANK YOU SO MUCH FOR YOUR TIME. * ali bullock