SlideShare une entreprise Scribd logo
1  sur  22
Welcome to

        iTHINK- 2412
 How to deal with
            Critics
By Dorie Clark , Tuesday, January 24, 2012
                                           Presented By;
                                      M. Ali Hassni
                               Repharm Services Pakistan
                                 Saturday, April 14, 2012
KIDs, TES, STEP, iTHINK, Lead
KIDs:       Knowledge by Interaction & Discussion

TES:        The Expert Speaks

STEP:       Self Training Executive Programs

iTHINK:     I & Global Business Theories-Experiences

Lead:       Long Duration Learning Course
            Friday 15:00-17:00H & Saturday 09:30 – 17:30



iTHINK:     Every Thursday, 15:00H – 17:00H (Except Holidays)
How to deal with
                     Critics
      By Dorie Clark , Tuesday, January 24, 2012
Dorie Clark is a strategy consultant
who has worked with clients
including Google, Yale University, and
the National Park Service.

She is the author of the forthcoming
What's Next?: The Art of Reinventing
Your    Personal    Brand      (Harvard
Business Review Press, 2012). Follow
her on Twitter at @dorieclark.
Criticism -                       -
Act of passing severe judgment, Censure, faultfinding
Act of passing judgment as to merits of anything.

Act or art of analyzing and evaluating or judging
the quality of a literary or artistic work, musical
performance, art exhibit, dramatic production, etc.

Any of various methods of studying texts or
documents for the purpose of dating or
reconstructing          them,         evaluating their
authenticity, analyzing their content or style, etc.:
historical criticism; literary criticism.
Criticism
is something you can
easily avoid by
 Saying Nothing,
 Doing Nothing &
 Being Nothing.‖
~Aristotle
Criticism

Afraid of being judged?

Everything, from everyone as condemnation?

Does it always come gently?

Always from someone legitimately trying to help?

Can we control what other people say to us?
Criticism
         We can’t control what
          other people will say
    to us / about us, whether they’ll
  approve or form opinions and share
     them. But we can control how
   we internalize it, respond to it, and
learn from it, and when we realize this,
       we learn, grow & move on.
C – Benefits (Personal Growth)

1. Looking for seeds of truth in criticism encourages humility ( ). It’s not
easy to take an honest look at ourselves & our weaknesses, but we can only
grow if we willing to try.

2. Learning from criticism allows us to improve. Almost every critique gives
us a tool to more effectively create the tomorrow, we visualize.

3. Criticism opens us up to new perspectives and new ideas we may not have
considered. Whenever someone challenges us, they help expand our thinking

4. Our critics give us an opportunity to practice active listening. This means
we resist the urge to analyze in our head, planning our rebuttal (       ), and
simply consider what the other person is saying.

5. We have the chance to practice forgiveness when we come up against
harsh critics. Most of us carry around stress and frustration that we
unintentionally misdirect from time to time.
Critisim – Benefits (Emotional)

6. It’s helpful to learn how to sit with the discomfort of an initial emotional
reaction instead of immediately acting or retaliating. All too often we want to do
something with our feelings—generally not a great idea!

7. Criticism gives us the chance to foster problem solving skills, which isn’t
always easy when we’re feeling sensitive, self-critical, or annoyed with critics

8. Receiving criticism that hits a sensitive spot helps us explore unresolved
issues. Maybe we’re sensitive about our intelligence.

9. Interpreting someone else’s feedback is an opportunity for rational thinking—
sometimes, despite a negative tone, criticism is incredibly useful.

10. Criticism encourages us to question our instinctive associations and
feelings; praise is good, criticism is bad. If we recondition ourselves to see
things in less black and white terms, there’s no stop to how far we can go!
C – Benefits (Improved Relationships)

11. Criticism presents an opportunity to choose peace over conflict. Oftentimes,
when criticized our instinct is to fight, creating unnecessary drama. The people
around us generally want to help us, not judge us.

12. Fielding criticism well helps us mitigate the need to be right. Nothing closes
an open mind like ego—bad for our personal growth, and damaging for
relationships.

13. Our critics give us an opportunity to challenge any people-pleasing
tendencies. Relationships based on a constant need for approval can be
draining for everyone involved. It’s liberating to let people think whatever they
want—they’re going to do it anyway.

14. Criticism gives us the chance to teach people how to treat us. If someone
delivers it poorly, we can take this opportunity to tell them, ―I think you make
some valid points, but I would receive them better if you didn’t raise your voice.‖

15. Certain pieces of criticism teach us not to sweat the small stuff. In the grand
scheme of things, it doesn’t matter that what is the color of our Shoes.‖
Criticism – Benefits (Time Efficiency)
16. The more time we spend dwelling about what someone said, the less time we
have to do something with it.

17. If we improve how we operate after receiving criticism, this will save time
and energy in the future. When we think about from that perspective—criticism
as a time saver—it’s hard not to appreciate it!

18. Fostering the ability to let go of our feelings and thoughts about being
critiqued can help us let go in other areas of our life. Letting go of
worries, regrets, stresses, fears & even positive feelings helps us root ourself in
the present moment. Mindfulness is always the most efficient use of time.

19. Criticism reinforces the power of personal space. Taking 10 minutes to
process our emotions, perhaps by writing in a journal, will ensure us respond
well. Responding well the first time prevents, situation dominating your day.

20. In some cases, criticism teaches us how to interact with a person, if they’re
negative or hostile, for example. Knowing this can save us a lot of time and
stress in the future.
Criticism – Benefits (Self Confidence)

21. Learning to receive false criticism—feedback that has no constructive
value—without losing our confidence is a must if we want to do big things in life.
The more attention our work receives, the more criticism we’ll have to field.

22. When someone criticizes us, it shines a light on our own insecurities. If we
secretly agree that we’re lazy, we should get to the root of that. Why do we
believe that—and what can we do about it?

23. When someone else appraises (         ) us harshly, we have an opportunity to
monitor our internal self-talk. Research indicates up to 80% of our thoughts are
negative. Take this opportunity to monitor & change our thought processes so
you don’t drain and sabotage yourself!

24. Receiving feedback well reminds you it’s OK to have flaws—imperfection is
part of being human. If you can admit weakness and work on them without
getting     down     on     yourself,   you’ll     experience   far     more
happiness, peace, enjoyment, and success.
Criticism




    We are all perfectly imperfect,
and other people may notice that from
 time to time. We do the same, So ….
Criticism
   Move forward after criticism,
       even if you don’t feel
 incredibly confident, & ensures
no isolated comment prevents you
     from seizing our dreams.
     Think of it as separating t
      he wheat from the chaff;
        takes what’s useful,
  leave the rest, and keep going!
discuss now; or
post your comments on iThink
@ facebook.com/ingrope

Contenu connexe

Tendances

Developing Assertiveness
Developing AssertivenessDeveloping Assertiveness
Developing AssertivenessDokka Srinivasu
 
The Art Of Assertiveness
The Art Of AssertivenessThe Art Of Assertiveness
The Art Of Assertivenessjakeandikory
 
SOFT SKILL-6 (ASSERTIVE COMMUNICATION)
SOFT SKILL-6 (ASSERTIVE COMMUNICATION)SOFT SKILL-6 (ASSERTIVE COMMUNICATION)
SOFT SKILL-6 (ASSERTIVE COMMUNICATION)Col Mukteshwar Prasad
 
Being assertive vs. being aggressive
Being assertive vs. being aggressiveBeing assertive vs. being aggressive
Being assertive vs. being aggressiveYahya K. Mohammed Ali
 
05 assertive communication (1)
05 assertive communication (1)05 assertive communication (1)
05 assertive communication (1)Irfan Ul Haq
 
Feedback presentation
Feedback presentationFeedback presentation
Feedback presentationfinny14
 
Dealing With Difficult People Leadership Day
Dealing With Difficult People Leadership DayDealing With Difficult People Leadership Day
Dealing With Difficult People Leadership DayWilliam Chaney
 
Dealing with Difficult People 2016
Dealing with Difficult People 2016Dealing with Difficult People 2016
Dealing with Difficult People 2016Prabhu Dessai R. M.
 
Giving and receiving feedback
Giving and receiving feedbackGiving and receiving feedback
Giving and receiving feedbackKayteJudge
 
Dealing with Difficult People and Situations in the Workplace
Dealing with Difficult People and Situations in the WorkplaceDealing with Difficult People and Situations in the Workplace
Dealing with Difficult People and Situations in the WorkplaceBernadette Boas
 
Assertive communication intro v2 022011 read only
Assertive communication intro v2 022011 read onlyAssertive communication intro v2 022011 read only
Assertive communication intro v2 022011 read onlyzhujunbo
 
Receive feedback with grace and dignity
Receive feedback with grace and dignityReceive feedback with grace and dignity
Receive feedback with grace and dignityAngela de Longchamps
 
Assertiveness art of being tactful
Assertiveness   art of being tactfulAssertiveness   art of being tactful
Assertiveness art of being tactfulPadmesh Haridasan
 

Tendances (20)

Being Wrong
Being WrongBeing Wrong
Being Wrong
 
Developing Assertiveness
Developing AssertivenessDeveloping Assertiveness
Developing Assertiveness
 
The Art Of Assertiveness
The Art Of AssertivenessThe Art Of Assertiveness
The Art Of Assertiveness
 
I Think2412 20120414
I Think2412 20120414I Think2412 20120414
I Think2412 20120414
 
SOFT SKILL-6 (ASSERTIVE COMMUNICATION)
SOFT SKILL-6 (ASSERTIVE COMMUNICATION)SOFT SKILL-6 (ASSERTIVE COMMUNICATION)
SOFT SKILL-6 (ASSERTIVE COMMUNICATION)
 
Lecture 6 assertiveness (1) 2
Lecture 6   assertiveness (1) 2Lecture 6   assertiveness (1) 2
Lecture 6 assertiveness (1) 2
 
Being assertive vs. being aggressive
Being assertive vs. being aggressiveBeing assertive vs. being aggressive
Being assertive vs. being aggressive
 
05 assertive communication (1)
05 assertive communication (1)05 assertive communication (1)
05 assertive communication (1)
 
Assertiveness
AssertivenessAssertiveness
Assertiveness
 
Feedback presentation
Feedback presentationFeedback presentation
Feedback presentation
 
Dealing With Difficult People Leadership Day
Dealing With Difficult People Leadership DayDealing With Difficult People Leadership Day
Dealing With Difficult People Leadership Day
 
Assertive skills
Assertive skillsAssertive skills
Assertive skills
 
Dealing with Difficult People 2016
Dealing with Difficult People 2016Dealing with Difficult People 2016
Dealing with Difficult People 2016
 
Giving and receiving feedback
Giving and receiving feedbackGiving and receiving feedback
Giving and receiving feedback
 
Dealing with Difficult People and Situations in the Workplace
Dealing with Difficult People and Situations in the WorkplaceDealing with Difficult People and Situations in the Workplace
Dealing with Difficult People and Situations in the Workplace
 
Rising above the workplace bully
Rising above the workplace bullyRising above the workplace bully
Rising above the workplace bully
 
Assertive communication intro v2 022011 read only
Assertive communication intro v2 022011 read onlyAssertive communication intro v2 022011 read only
Assertive communication intro v2 022011 read only
 
Receive feedback with grace and dignity
Receive feedback with grace and dignityReceive feedback with grace and dignity
Receive feedback with grace and dignity
 
Check your motive at the door
Check your motive at the doorCheck your motive at the door
Check your motive at the door
 
Assertiveness art of being tactful
Assertiveness   art of being tactfulAssertiveness   art of being tactful
Assertiveness art of being tactful
 

Similaire à How to Deal with Critics?

Aspire Leadership Presence and Impact Workshop Slides
Aspire Leadership Presence and Impact Workshop SlidesAspire Leadership Presence and Impact Workshop Slides
Aspire Leadership Presence and Impact Workshop SlidesDr Sam Collins
 
Enneagram and Leadership by Tim Catchim
Enneagram and Leadership by Tim CatchimEnneagram and Leadership by Tim Catchim
Enneagram and Leadership by Tim CatchimTim Catchim
 
Interpersona skills.pptx
Interpersona skills.pptxInterpersona skills.pptx
Interpersona skills.pptxArushi Chadha
 
Report on assertiveness
Report on assertivenessReport on assertiveness
Report on assertivenessjoynayve
 
Seven habits of highly effective peoples - Gerhardt
Seven habits of highly effective peoples - GerhardtSeven habits of highly effective peoples - Gerhardt
Seven habits of highly effective peoples - Gerhardtgenesissathish
 
CREATIVITY & CRITICAL THINKING - Life Skills Training for High School
CREATIVITY & CRITICAL THINKING - Life Skills Training for High SchoolCREATIVITY & CRITICAL THINKING - Life Skills Training for High School
CREATIVITY & CRITICAL THINKING - Life Skills Training for High SchoolYetunde Macaulay
 
Thanks for the feedback - Book Summary
Thanks for the feedback - Book SummaryThanks for the feedback - Book Summary
Thanks for the feedback - Book SummaryShiv Shivakumar
 
Interpersonal skills
Interpersonal skillsInterpersonal skills
Interpersonal skillsMohit Singla
 
Beproactive collaborate
Beproactive collaborateBeproactive collaborate
Beproactive collaboratePrasanna Iyer
 

Similaire à How to Deal with Critics? (20)

Constructive criticism
Constructive criticismConstructive criticism
Constructive criticism
 
Counseling theories
Counseling theoriesCounseling theories
Counseling theories
 
Aspire Leadership Presence and Impact Workshop Slides
Aspire Leadership Presence and Impact Workshop SlidesAspire Leadership Presence and Impact Workshop Slides
Aspire Leadership Presence and Impact Workshop Slides
 
Enneagram and Leadership by Tim Catchim
Enneagram and Leadership by Tim CatchimEnneagram and Leadership by Tim Catchim
Enneagram and Leadership by Tim Catchim
 
20091007 [Ab] Interpersonal Relations
20091007   [Ab]   Interpersonal Relations20091007   [Ab]   Interpersonal Relations
20091007 [Ab] Interpersonal Relations
 
Interpersona skills.pptx
Interpersona skills.pptxInterpersona skills.pptx
Interpersona skills.pptx
 
Counseling Theories
Counseling TheoriesCounseling Theories
Counseling Theories
 
CRITIC SDS
CRITIC SDSCRITIC SDS
CRITIC SDS
 
Coun 105 self esteeem
Coun 105 self esteeemCoun 105 self esteeem
Coun 105 self esteeem
 
Report on assertiveness
Report on assertivenessReport on assertiveness
Report on assertiveness
 
Topic 1
Topic 1Topic 1
Topic 1
 
Gerhardt sevenhabits
Gerhardt sevenhabitsGerhardt sevenhabits
Gerhardt sevenhabits
 
Seven habits of highly effective peoples - Gerhardt
Seven habits of highly effective peoples - GerhardtSeven habits of highly effective peoples - Gerhardt
Seven habits of highly effective peoples - Gerhardt
 
Conflict and Crisis Management
Conflict and Crisis ManagementConflict and Crisis Management
Conflict and Crisis Management
 
CREATIVITY & CRITICAL THINKING - Life Skills Training for High School
CREATIVITY & CRITICAL THINKING - Life Skills Training for High SchoolCREATIVITY & CRITICAL THINKING - Life Skills Training for High School
CREATIVITY & CRITICAL THINKING - Life Skills Training for High School
 
Thanks for the feedback - Book Summary
Thanks for the feedback - Book SummaryThanks for the feedback - Book Summary
Thanks for the feedback - Book Summary
 
Attributes Of Problem Solving Essay
Attributes Of Problem Solving EssayAttributes Of Problem Solving Essay
Attributes Of Problem Solving Essay
 
Interpersonal skills
Interpersonal skillsInterpersonal skills
Interpersonal skills
 
Beproactive collaborate
Beproactive collaborateBeproactive collaborate
Beproactive collaborate
 
Critical Thinking
Critical ThinkingCritical Thinking
Critical Thinking
 

Plus de Velpha Chemicals

Plus de Velpha Chemicals (20)

R2 ingrope job_2017829
R2 ingrope job_2017829R2 ingrope job_2017829
R2 ingrope job_2017829
 
Etiquettes for Resignation
Etiquettes for ResignationEtiquettes for Resignation
Etiquettes for Resignation
 
GRID Leadership_02_The Power to Change_Basics
GRID Leadership_02_The Power to Change_BasicsGRID Leadership_02_The Power to Change_Basics
GRID Leadership_02_The Power to Change_Basics
 
GRID Leadership_01_The Grid Concept
GRID Leadership_01_The Grid ConceptGRID Leadership_01_The Grid Concept
GRID Leadership_01_The Grid Concept
 
Listening skills 05 / 08
Listening skills 05 / 08Listening skills 05 / 08
Listening skills 05 / 08
 
Listening skills 03 / 08
Listening skills 03 / 08Listening skills 03 / 08
Listening skills 03 / 08
 
Listening skills 02 / 08
Listening skills 02 / 08Listening skills 02 / 08
Listening skills 02 / 08
 
Listening skills 01 / 08
Listening skills 01 / 08Listening skills 01 / 08
Listening skills 01 / 08
 
Listening skills 06 / 08
Listening skills 06 / 08Listening skills 06 / 08
Listening skills 06 / 08
 
Listening skills 04 / 08
Listening skills 04 / 08Listening skills 04 / 08
Listening skills 04 / 08
 
Ask the right question i think_20130309
Ask the right question i think_20130309Ask the right question i think_20130309
Ask the right question i think_20130309
 
Do Not Sabotage Yourself
Do Not Sabotage YourselfDo Not Sabotage Yourself
Do Not Sabotage Yourself
 
iThink_Get Feedback When You Are Boss
iThink_Get Feedback When You Are BossiThink_Get Feedback When You Are Boss
iThink_Get Feedback When You Are Boss
 
Shrek, Moral & Lessons
Shrek, Moral & LessonsShrek, Moral & Lessons
Shrek, Moral & Lessons
 
My Dreams
My DreamsMy Dreams
My Dreams
 
Hare & The Tortoise
Hare & The TortoiseHare & The Tortoise
Hare & The Tortoise
 
You Need a Job?
You Need a Job?You Need a Job?
You Need a Job?
 
Make Better Choice, Daily
Make Better Choice, DailyMake Better Choice, Daily
Make Better Choice, Daily
 
Email Etiquettes 20111203
Email Etiquettes 20111203Email Etiquettes 20111203
Email Etiquettes 20111203
 
iThink2011
iThink2011iThink2011
iThink2011
 

How to Deal with Critics?

  • 1. Welcome to iTHINK- 2412 How to deal with Critics By Dorie Clark , Tuesday, January 24, 2012 Presented By; M. Ali Hassni Repharm Services Pakistan Saturday, April 14, 2012
  • 2. KIDs, TES, STEP, iTHINK, Lead KIDs: Knowledge by Interaction & Discussion TES: The Expert Speaks STEP: Self Training Executive Programs iTHINK: I & Global Business Theories-Experiences Lead: Long Duration Learning Course Friday 15:00-17:00H & Saturday 09:30 – 17:30 iTHINK: Every Thursday, 15:00H – 17:00H (Except Holidays)
  • 3. How to deal with Critics By Dorie Clark , Tuesday, January 24, 2012 Dorie Clark is a strategy consultant who has worked with clients including Google, Yale University, and the National Park Service. She is the author of the forthcoming What's Next?: The Art of Reinventing Your Personal Brand (Harvard Business Review Press, 2012). Follow her on Twitter at @dorieclark.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. Criticism - - Act of passing severe judgment, Censure, faultfinding Act of passing judgment as to merits of anything. Act or art of analyzing and evaluating or judging the quality of a literary or artistic work, musical performance, art exhibit, dramatic production, etc. Any of various methods of studying texts or documents for the purpose of dating or reconstructing them, evaluating their authenticity, analyzing their content or style, etc.: historical criticism; literary criticism.
  • 9. Criticism is something you can easily avoid by  Saying Nothing,  Doing Nothing &  Being Nothing.‖ ~Aristotle
  • 10.
  • 11.
  • 12. Criticism Afraid of being judged? Everything, from everyone as condemnation? Does it always come gently? Always from someone legitimately trying to help? Can we control what other people say to us?
  • 13. Criticism We can’t control what other people will say to us / about us, whether they’ll approve or form opinions and share them. But we can control how we internalize it, respond to it, and learn from it, and when we realize this, we learn, grow & move on.
  • 14. C – Benefits (Personal Growth) 1. Looking for seeds of truth in criticism encourages humility ( ). It’s not easy to take an honest look at ourselves & our weaknesses, but we can only grow if we willing to try. 2. Learning from criticism allows us to improve. Almost every critique gives us a tool to more effectively create the tomorrow, we visualize. 3. Criticism opens us up to new perspectives and new ideas we may not have considered. Whenever someone challenges us, they help expand our thinking 4. Our critics give us an opportunity to practice active listening. This means we resist the urge to analyze in our head, planning our rebuttal ( ), and simply consider what the other person is saying. 5. We have the chance to practice forgiveness when we come up against harsh critics. Most of us carry around stress and frustration that we unintentionally misdirect from time to time.
  • 15. Critisim – Benefits (Emotional) 6. It’s helpful to learn how to sit with the discomfort of an initial emotional reaction instead of immediately acting or retaliating. All too often we want to do something with our feelings—generally not a great idea! 7. Criticism gives us the chance to foster problem solving skills, which isn’t always easy when we’re feeling sensitive, self-critical, or annoyed with critics 8. Receiving criticism that hits a sensitive spot helps us explore unresolved issues. Maybe we’re sensitive about our intelligence. 9. Interpreting someone else’s feedback is an opportunity for rational thinking— sometimes, despite a negative tone, criticism is incredibly useful. 10. Criticism encourages us to question our instinctive associations and feelings; praise is good, criticism is bad. If we recondition ourselves to see things in less black and white terms, there’s no stop to how far we can go!
  • 16. C – Benefits (Improved Relationships) 11. Criticism presents an opportunity to choose peace over conflict. Oftentimes, when criticized our instinct is to fight, creating unnecessary drama. The people around us generally want to help us, not judge us. 12. Fielding criticism well helps us mitigate the need to be right. Nothing closes an open mind like ego—bad for our personal growth, and damaging for relationships. 13. Our critics give us an opportunity to challenge any people-pleasing tendencies. Relationships based on a constant need for approval can be draining for everyone involved. It’s liberating to let people think whatever they want—they’re going to do it anyway. 14. Criticism gives us the chance to teach people how to treat us. If someone delivers it poorly, we can take this opportunity to tell them, ―I think you make some valid points, but I would receive them better if you didn’t raise your voice.‖ 15. Certain pieces of criticism teach us not to sweat the small stuff. In the grand scheme of things, it doesn’t matter that what is the color of our Shoes.‖
  • 17. Criticism – Benefits (Time Efficiency) 16. The more time we spend dwelling about what someone said, the less time we have to do something with it. 17. If we improve how we operate after receiving criticism, this will save time and energy in the future. When we think about from that perspective—criticism as a time saver—it’s hard not to appreciate it! 18. Fostering the ability to let go of our feelings and thoughts about being critiqued can help us let go in other areas of our life. Letting go of worries, regrets, stresses, fears & even positive feelings helps us root ourself in the present moment. Mindfulness is always the most efficient use of time. 19. Criticism reinforces the power of personal space. Taking 10 minutes to process our emotions, perhaps by writing in a journal, will ensure us respond well. Responding well the first time prevents, situation dominating your day. 20. In some cases, criticism teaches us how to interact with a person, if they’re negative or hostile, for example. Knowing this can save us a lot of time and stress in the future.
  • 18. Criticism – Benefits (Self Confidence) 21. Learning to receive false criticism—feedback that has no constructive value—without losing our confidence is a must if we want to do big things in life. The more attention our work receives, the more criticism we’ll have to field. 22. When someone criticizes us, it shines a light on our own insecurities. If we secretly agree that we’re lazy, we should get to the root of that. Why do we believe that—and what can we do about it? 23. When someone else appraises ( ) us harshly, we have an opportunity to monitor our internal self-talk. Research indicates up to 80% of our thoughts are negative. Take this opportunity to monitor & change our thought processes so you don’t drain and sabotage yourself! 24. Receiving feedback well reminds you it’s OK to have flaws—imperfection is part of being human. If you can admit weakness and work on them without getting down on yourself, you’ll experience far more happiness, peace, enjoyment, and success.
  • 19.
  • 20. Criticism We are all perfectly imperfect, and other people may notice that from time to time. We do the same, So ….
  • 21. Criticism Move forward after criticism, even if you don’t feel incredibly confident, & ensures no isolated comment prevents you from seizing our dreams. Think of it as separating t he wheat from the chaff; takes what’s useful, leave the rest, and keep going!
  • 22. discuss now; or post your comments on iThink @ facebook.com/ingrope