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         A   L    L     E     N         J   C   O   C   H   R   A   N



         Multi-Annual Report
             Portfolio & Work

             Allen J Cochran
             Columbus, Ohio
             allenjcochran@gmail.com
             (513) 633-8888




1            FOR PROMOTIONAL USE ONLY
Resume                                         Cincinnati, College of DAAP Cumulative GPA: 3.265
                                               Graduation Date: Jun. 10, 2006 Concentrations:
Service Designer CURRENT The Ohio State        Painting and Sculpture Additional Specializations: Art    Project Management   TIME                  Task driven
University Masters, Design Sept. 2009 -        History, Business Sept. 2000 - Jun. 2001 Gallery
Present The Ohio State University Vice         Coordinator Sinclair Community College Sept. 1998
President, Graduate Student Body Sept.         - Jun. 2001 Diploma Tecumseh High School AWARDS
2009 - Present Masters candidate &             & ACCOMPLISHMENTS EVENT & EXHIBITION                      Designer                    Teacher
Course Instructor in design studying user      HIGHLIGHTS AIGA, OSU, Co-President Chair, Comm. &
experience, service design, information        Info. Tech. Committee (CGS) Delegate, OSU Council of
architecture and design research as well as    Graduate Students (CGS) DAAP, School of Art
Vice President for the graduate student        Director’s Circle Overall Outstanding DAAP Senior
body of the university. Expected graduation    Award 2006 Presidential Leadership Medal of
Spring, 2012. RECENT PAST SonicRim             Excellence Finalist, 2006 Proudly Cincinnati (capital
Junior Research Jun. 2011 - Present Junior     campaign kick-off) The Big O (recognition event for
Researcher with international, Columbus-       Oscar Robertson) The Hook Up (celebrating artists
based, user experience design research         with disabilities) 50 Years of Passion (fund raiser/
firm, SonicRim with primary responsibilities   exhibition) Gloss 1, 2, & 3 (Exhibition for Fashion,
to assist in the design, coordination, and     Music, & Art) References available on request.
execution of user experience testing and       Curriculum vitae available following this document.
protocols Moderate and assist in research      ALLEN J COCHRAN Curriculum Vitae Welcome &
fielding Help to translate and develop         Thank You Thank you for taking the time to review my
insights Design discussion guides Create       curriculum vitae. In participating in any project, I
research protocol and toolkits Jun. 2010       bring enthusiasm and the careful eye of a service and
- Dec. 2010 Freelance Designer Frame360        interaction designer. It is my creative background that
Freelance contract design work with local      forces me to think critically, solve problems
firm Frame360 with primary dealings            efficiently, and provide research experience to any
concerning marketing pieces for JP Morgan      project. I appreciate your time and efforts and look      Event Producer          Special Projects
and a local DHL shipping and receiving         forward to hearing from you. Sincerely, 2 Curriculum
company. Work on regular deadlines with        Vitae Contents TECHNICAL ABILITIES Correspondence
multiple iterations Client and company         ALLEN J COCHRAN 1800 Lafayette Place Apartment
interface experiences Design integrating       B6 Columbus, Ohio 43210 (513) 633-8888
Adobe CS and Microsoft Office Print and        ALLENJCOCHRAN@GMAIL.COM WWW.PROFESSIONAL
screen design Jun. 2007 - Oct. 2009            Allen received his Bachelor of Fine Arts in the
Assistant Director, Events University of       concentrations of Painting and Sculpture in 2006
Cincinnati Foundation Gallery Coordinator      from The University of Cincinnati College of Design,
Mar. 2006 - Jun. 2007 ArtWorks, Time           Architecture, Art, and Planning. Following his
Warner Cable Gallery Chief In-house            undergraduate career, Allen worked as the Gallery
Designer The School of Architecture &          Coordinator of the ArtWorks Time Warner Cable
Interior Design Aug. 2004 – Jun. 2005          Gallery for a year. In 2007, Allen was recruited to
EDUCATION Sept. 2001 - Jun. 2006               work at The University of Cincinnati Foundation as an
Bachelors, Fine Arts University of             event producer and graphic designer. Currently, Allen



2                                                       FOR PROMOTIONAL USE ONLY
Professional & Educational Experience                                                                         FOR PROMOTIONAL USE ONLY


Allen received his Bachelor of Fine
Arts in the concentrations of Painting
                                               Formidable years
and Sculpture in 2006 from The                 Oh those were the days...
University of Cincinnati College of
Design, Architecture, Art, and Planning.
Following his undergraduate career,
                                               Tecumseh high school
Allen worked as the Gallery Coordinator        High School Diploma
of the ArtWorks Time Warner Cable
Gallery for a year. In 2007, Allen was
recruited to work at The University
                                               University of Cincinnati
of Cincinnati Foundation as an event           Earned Bachelors of Fine Arts
producer and graphic designer.

Currently, Allen is now pursuing his
                                               Artworks
                                               ArtWorks Time Warner Cable
Master of Fine Arts at The Ohio State
                                               Gallery Director
University in service and interaction
design. He is taking classes and writing
his thesis while he works in the Ohio
                                               UC Foundation
                                               Assistant Director of Events, Graphic
State Department of Student Life as
                                               Design, Donor Relations and Social Media
the 2011-2012 Vice President of the
Council of Graduate Students. He
                                               The Ohio State University
expects to Graduate in with his MFA in
                                               Pursuant of a Master of Final Arts Degree
the Spring Quarter, 2012.
                                               in Design Research.
Allen enjoys collaborating on projects,
drawing, taking photographs, walking
his dog, surfing the internet, watching
movies, and reading in his spare time.     Technical Abilities
                                                   Software Skills

For more information                               Hardware Skills
or to contact online,                              Visualization & Drawing Skills
visit I Look Good
                                                   Them Smarts People Get
In Design, the work
and research blog at                               Facial Hair


allenjcochran.com.
                                            1982                                           1998   2001   2006 2007     2009       2012

3
Research & Design Process                                                                          FOR PROMOTIONAL USE ONLY




          From a client                        With team                               Concepts
          From a team                          With clients                            Parts
          From a boss                          With audience                           Successes




                            Discovery                          Design Triage                               Output




         Input                               Research                              Prototyping




                                Of history                         Ideas                                        The
                                Of area                            Brainstorms                                  Final
                                Of subject                         Conceptualize                                “Design”




4
Analysis & Translation Process

Elizabeth B.-N. Sanders and P.J.
Stappers say “The analysis of
qualitative data is always an adventure
                                             Wisdom
of exploration, and the analysis of
qualitative data that comes from
                                             Define abstract points based on the Information and
generative design research especially        provide actionable guidelines for the target audience.
so” (2012). Sanders and Stappers
describe the aim of analysis as ‘picking
apart’ and that “searching for patterns,
generalizing findings, and finding           Knowledge
evidence to support your conclusions”
are important aspects of analysis            Establish major areas of opportunity from the Info and
(2012). In accordance with Sanders           generalize for the larger population.
and Stappers writing, Richard Ackoff’s
DIKW scheme for describe levels of
understanding is utilized regularly to
understand the captured phenomenon
from design research protocols.
                                             Information
Often, I work on analysis with all
my data points displayed on a wall,          Organize into categories; Identify key themes; look for
properly organized and displayed in a        patterns in the data; document the uses of materials.
logical order. In conjunction with ‘on the
wall analysis’, as Sanders and Stappers
call it, I use databases to input the
quantitative information. Quantitative
data points, unlike qualitative data,
                                             Data
more often needs the rigor associated
                                             Record and document as much of the
with computer analysis and graphing.
                                             Phenomenon as possible.




                                             Phenomenon
        FOR PROMOTIONAL USE ONLY
                                             What happened. The scenario in which
                                             data is captured.

5
Project                                            Role
                                                                                                4                                                              912
                                                                                                                    Team &                                                               Project
                                                                                                                    Committee                                                            time
MASTERS Thesis                                     Project lead                                                     members                                                              (in days)

    At The Ohio State University, I am             •	      Establish funding sponsor
    primarily studying Interaction Design          •	      Recruit all participants
    and Service Design. My thesis                  •	      Design research protocol
    research is on the Ohio State Council          •	      Prepare research toolkit
    of Graduate Students. I am applying            •	      Design all materials
    a service design framework, The                •	      Prepare thesis document
    Experience Cycle by Shelley Evenson
    and Hugh Dubberly, to the organization.
                                                                                                            1. Connect      2. Orient        3. Interact       4. Extend &          5. Advocate
    My research is comprised of two                                                                         & Attract                                          Retain
    co-creative, generative workshops,
    several quantitative demographic and                                                Experience Cycle - adapted for Thesis Project from Shelley Evensen & Hugh Dubberly (2006)
    psychographic surveys, and a literature
    review. My research is triangulated
    through several validations including
    presentations to thesis committees,
    research participants, comparing
                                                                        1
    quantitative to qualitative data,
    and presenting to the case study
                                                   5                1
    organization.
                                                            5                   2
                                                                                    2

                                                                4           3
                                                       4
                                                                                3


                                              Shelley Evensen & Hugh Dubberly
                                              (2006) - Experience Cycle with Key
                                              Performance Indicators



                                              Right: Generative collage examples from
                                              research workshops
6
Project                                        Role
                                                                                                                   36                                                                                                                      402
                                                                                                                                                                                                                                                                                           Project
                                                                                                                                                      Team
                                                                                                                                                                                                                                                                                           time
                                                                                                                                                      members
Shift                                          Chief Design Officer                                                                                                                                                                                                                        (in days)

    Shift is a game being produced for         •	   Oversee the Shift brand design
    students of all levels at the Ohio         •	   Manage the web production                   ID   u     Name                                                      Notes                                                                Technical	
  Notes/Assumptions                               Estimate
    State University. The web and mobile       •	   Manage the native app production            2          Home	
  Page	
  -­‐	
  Sign-­‐up                          As	
  a	
  Shift	
  administrator,	
  I	
  want	
  users	
  to	
   (Refer	
  to	
  v0503-­‐FINAL)	
  	
  There	
  would	
  be	
   1
    based application will allow students      •	   Oversee the Shift GUI design                                                                                     be	
  able	
  to	
  create	
  an	
  account	
  in	
  Shift	
  so	
   one	
  or	
  more	
  links	
  available	
  on	
  the	
  
    to socially engage in challenges to        •	   Act as the user advocate                                                                                         they	
  can	
  begin	
  to	
  use	
  its	
  features.                home	
  page.
    incrementally enhance their personal       •	   Contribute to the overall direction
                                                                                                3          Home	
  Page	
  -­‐	
  Licensed	
  Statistics             As	
  a	
  Shift	
  administrator,	
  I	
  want	
  the	
                   (Refer	
  to	
  v0503-­‐FINAL)	
  	
  Assume	
  this	
  is	
   5
    wellness. The app measures wellness
                                                                                                                                                                     home	
  page	
  to	
  include	
  a	
  visualization	
  of	
                five	
  quantities	
  that	
  are	
  shown	
  in	
  a	
  
    across 9 different areas such as
                                                                                                                                                                     some	
  licensed	
  detailed	
  OSU	
  statistics	
                        graph	
  visualization	
  like	
  number	
  of	
  user,	
  
    Physical Wellness, Emotional Wellness,                                                                                                                           from	
  within	
  Shift.                                                   number	
  of	
  events,	
  etc.
    Financial Wellness, Environmental                                                           4          Home	
  Page	
  -­‐	
  Login                              As	
  a	
  Shift	
  administrator,	
  I	
  want	
  the	
                   (Refer	
  to	
  v0503-­‐FINAL)                                 1
    Wellness, Aesthetic Wellness, etc.                                                                                                                               home	
  page	
  to	
  provide	
  a	
  way	
  for	
  users	
  
                                                                                                                                                                     to	
  login	
  to	
  Shift	
  provided	
  that	
  they	
  
    Shift is challenge based. Not only                                                                                                                               already	
  have	
  an	
  account.
                                               Print Logo                                       5          Home	
  Page	
  -­‐	
  OSU	
  Statistics                  As	
  a	
  Shift	
  adminstrator,	
  I	
  want	
  the	
                    (Refer	
  to	
  v0503-­‐FINAL)	
  This	
  may	
  have	
   0
    will the system challenge users, but
                                                                                                                                                                     home	
  page	
  to	
  include	
  a	
  large,	
                             to	
  be	
  delayed	
  until	
  there	
  is	
  enough	
  
    users can also challenge themselves
                                                                                                                                                                     prominent	
  visualization	
  of	
  OSU	
  Shift	
                         meaningful	
  data	
  in	
  Shift	
  to	
  display.	
  	
  
    and their peers. Challenges range
                                                                                                                                                                     statistics.                                                                This	
  is	
  included	
  in	
  the	
  estimate	
  above.
    from simple tasks like “Increase                                                            6          Events	
  -­‐	
  Search                                   As	
  a	
  visitor	
  to	
  the	
  Shift	
  site,	
  I	
  want	
  to	
     (Refer	
  to	
  v0503-­‐FINAL)	
  	
  The	
  user	
                 30
    Your Physical Wellness: Visit the                                                                                                                                be	
  able	
  to	
  search	
  Shift	
  for	
  events	
                     should	
  be	
  able	
  to	
  enter	
  search	
  criteria	
  
    campus gym three times this week”                                                                                                                                related	
  to	
  my	
  search	
  terms	
  so	
  I	
  can	
                 into	
  a	
  search	
  box,	
  press	
  enter	
  and	
  then	
  
    to networked challenges made up of                                                                                                                               plan	
  my	
  schedule.                                                    be	
  shown	
  search	
  results.	
  	
  Assumes	
  this	
  
    smaller challenges such as “Increase                                                                                                                                                                                                        shows	
  day,	
  week,	
  month	
  and	
  all	
  (list)	
  
    Your Physical Wellness: Loose 25           Web Logo                                                                                                                                                                                         views.	
  	
  The	
  list	
  view	
  would	
  show	
  today	
  
                                                                                                                                                                                                                                                and	
  future	
  only.	
  	
  There	
  would	
  also	
  be	
  a	
  
    Pounds This Quarter”.
                                                                                                     Wireframe example - one of more than 100 screens.                                                                                          way	
  to	
  view	
  the	
  user's	
  calendar	
  of	
  
                                                                                                                                                                                                                                                events	
  that	
  have	
  been	
  subscribed	
  to	
  or	
  
    Simply put, Shift enhances student lives    Physical             Intellectual   Emotional
                                                                                                                                                                                                                                                RSVP'd	
  for.
    by asking them to compete against one                                                       7          Search	
  -­‐	
  Display	
  Search	
  Terms
                                                                                                                                            As	
  a	
  user,	
  I	
  want	
  the	
  original	
  search	
                                        (Refer	
  to	
  v0503-­‐FINAL)                                      1
    another in small manageable tasks that                                                                                                  terms	
  to	
  remain	
  in	
  the	
  search	
  box	
  and	
  
    have a large impact over time.                                                                                                          be	
  editable	
  on	
  the	
  results	
  page	
  after	
  
                                                                                                                                            my	
  results	
  are	
  returned	
  so	
  I	
  can	
  review	
  
                                                                                                                                            what	
  it	
  is	
  that	
  I	
  searched	
  for.
                                                Social
                                                                                                8        Search	
  -­‐	
  Paging	
  Results As	
  a	
  visitor	
  to	
  Shift,	
  I	
  want	
  to	
  be	
  able	
  to	
   (Refer	
  to	
  v0503-­‐FINAL)	
  	
  In	
  the	
  calendar	
   1
                                                                                                                                            page	
  through	
  results	
  so	
  that	
  I	
  am	
  not	
   view,	
  this	
  would	
  be	
  accomplished	
  by	
  
                                                                                                                                            overwhelmed	
  with	
  a	
  very	
  large	
  number	
   providing	
  paging	
  arrows	
  so	
  the	
  user	
  
                                                                                                                                            of	
  results	
  all	
  appearing	
  on	
  one	
  page.                       can	
  navigate	
  to	
  the	
  next	
  or	
  previous	
  
                                               Working with 3 designers, we established mood,        User Interface Requirements Story Examples - one of more than 300 initial month	
  (or	
  week	
  or	
  day).        UI Requirements
7                                              identity and standards.
                                                                                                9          Events	
  -­‐	
  Search	
  Results                        As	
  a	
  visitor	
  to	
  Shift,	
  I	
  want	
  to	
  be	
  shown	
     (Refer	
  to	
  v0503-­‐FINAL)	
  Events	
  will	
            0
                                                                                                                                                                     event	
  information	
  for	
  each	
  event	
                             appear	
  in	
  the	
  search	
  results	
  even	
  after	
  
                                                                                                                                                                     matching	
  my	
  search	
  including	
  the	
                             they	
  are	
  full	
  with	
  participants.	
  	
  
                                                                                                                                                                     name,	
  day,	
  date,	
  time,	
  location,	
                             Included	
  in	
  "Events	
  -­‐	
  Search"	
  story	
  
                                                                                                                                                                     associated	
  pillars,	
  description	
  and	
                             estimate.
                                                                                                                                                                     number	
  of	
  guests	
  attending	
  (if	
  
Project                                               Role
                                                                                                                      127                                                           246
                                                                                                                                                                                                                                                                     Project
                                                                                                                                             Team
                                                                                                                                                                                                                                                                     time
Council of                                                                                                                                   members
Graduate Students                                     Vice president                                                                                                                                                                                                 (in days)

    In the Spring of 2011, I was elected              •	 Manage the internal activities of
    as the Vice President of the Graduate                the Council of Graduate Students
    Student Body. In this position I am               •	 Maintain global communication
    expected to maintain the internal                    standards for the Council
                                                                                                                                  COUNCIL OF GRADUATE STUDENTs                                                                We collect
    organization of the Council of Graduate           •	 Operate the internal Committees                                                                                                                                       them all
                                                                                                                                  at Ohio State
    Students. This responsibility includes            •	 Appoint to the external                                                             CGS.OSU.EDU
                                                                                                                                                                      2012                M.ARCH • MFA • AU.D. • M.BLE •
                                                                                                                                                                                                                                     M.A. • M.S. • PH.D. • M.ED. •



    managing more than 80 Delegate                                                                                                                                    Edward F. Hayes      M.C.R.P. • ED.S • M.ED • M.H.A. •

                                                         University Committees                                                                                                            M.P.H. • M.L.H.R. • M.L.A. • M.ACC •
                                                                                                                                                                      Graduate Research Forum • M.S.W. • M.A.S. • •
                                                                                                                                                                                          M.B.A. • M.MUS • D.M.A. • D.N.P.

    Departmental Representatives,
                                                                                                                                                                                           D.P.T. • M.P.A.
                                                      •	 Plan and execute the annual Hayes                                                                                                                                                 M.S.L. • M.B.O.E.


    appointing to more than 100 University
    Committees, maintaining more than 10
                                                         Research Forum.
                                                                                                                                                                      Feedback
    internal Council Committees and acting
    as the Executive Officer for internal
                                                                                                                                                                      Survey
    affairs.
                                                                                                                                                                      Purpose
                                                                                                                                                                      The purpose it to understand any issues around the Hayes Forum and to seek
                                                                                                                                                                      input on general graduate student concerns. The information gathered by this

    This opportunity has provided me the                                                                                                                              survey will impact future forums as well as the experiences graduate students
                                                                                                                                                                      have ongoing.



    avenue to research, in a service design
    capacity the systems of the Council. It
    has also given me the opportunity to                                                                      Advertisement T-shirt design                        Hayes Forum Assessment Survey
    redesign several websites and creates
    several communication plans for
    internal Council services.


                                                           THE OHIO STATE UNIVERSITY


                                                   EDWARD F. HAYES
                                                  GRADUATE RESEARCH FORUM                                                                                        Weekly News
                                                  Friday,                      Abstracts due by
                                                                               December 16, 2011
                                                                                                                                                                 cgs.osu.edu
                                                  February 24, 2012            Submit abstracts online

                                                  at the Ohio Union            http://cgs.osu.edu

                                                                               Co-sponsored by
                                                                               Council of Graduate Students
                                                                               Office of Research
                                                                               Graduate School




                                              Annual Hayes Research Forum Poster                              CGS Weekly News Header Design
8
Project                                         Role
                                                                                         5             65
                                                                                                            Project
                                                                                             Team
                                                                                                            time
Nationwide usability                                                                         members
team evaluation                                 Researcher                                                  (in days)

    During the summer of 2010, I                •	   Establish discuss guides
    participated on a design team’s who         •	   Schedule interviews
    was asked to evaluate the Nationwide        •	   Moderate interviews
    Internet Usability Team. We were asked      •	   Observe team proceedings
    to evaluate the group as if we had no       •	   Visualize findings
    prior knowledge of the organization, its
    structure, or the nature of their work.

    Over the course of two months, our
    team had a primary research goal of
    identifying and visualizing the structure
    of the team, the organization of
    Nationwide and the associated partners
    of the Usability Team. To achieve this
    goal we interviewed over 50 people
    from various parts of the company,
    observed daily practices and sat in on
    agile production meetings. We also
    used secondary research to better
    understand their process from an agile
    point of view and an academic view of
    usability.

    In the end, we produced an interactive
    PDF that could be emailed, used on
    the web, and printed if necessary.
                                                To the right are example pages from
    This document described, visually, the
                                                the final deliverable document. Due
    Team’s process and all members of the
                                                to confidentiality agreements we were
    team by position. The document was
                                                asked not to provide these documents
    completely circular - any one link on a
                                                in a legible way; however, we can
    page could lead you to a complimentary
                                                discuss the project and what happened.
    point in the document.



9
Thank You
     For Your time
      Allen J Cochran

      Allen J Cochran
      Columbus, Ohio
      allenjcochran@gmail.com
      (513) 633-8888




     www.allenjcochran.com
10    Allen J Cochran, Copyright © All Rights Reserved, 2012

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2012 Profession Portfolio of Allen J Cochran

  • 1. 26 26 13 13 0 0 A L L E N J C O C H R A N Multi-Annual Report Portfolio & Work Allen J Cochran Columbus, Ohio allenjcochran@gmail.com (513) 633-8888 1 FOR PROMOTIONAL USE ONLY
  • 2. Resume Cincinnati, College of DAAP Cumulative GPA: 3.265 Graduation Date: Jun. 10, 2006 Concentrations: Service Designer CURRENT The Ohio State Painting and Sculpture Additional Specializations: Art Project Management TIME Task driven University Masters, Design Sept. 2009 - History, Business Sept. 2000 - Jun. 2001 Gallery Present The Ohio State University Vice Coordinator Sinclair Community College Sept. 1998 President, Graduate Student Body Sept. - Jun. 2001 Diploma Tecumseh High School AWARDS 2009 - Present Masters candidate & & ACCOMPLISHMENTS EVENT & EXHIBITION Designer Teacher Course Instructor in design studying user HIGHLIGHTS AIGA, OSU, Co-President Chair, Comm. & experience, service design, information Info. Tech. Committee (CGS) Delegate, OSU Council of architecture and design research as well as Graduate Students (CGS) DAAP, School of Art Vice President for the graduate student Director’s Circle Overall Outstanding DAAP Senior body of the university. Expected graduation Award 2006 Presidential Leadership Medal of Spring, 2012. RECENT PAST SonicRim Excellence Finalist, 2006 Proudly Cincinnati (capital Junior Research Jun. 2011 - Present Junior campaign kick-off) The Big O (recognition event for Researcher with international, Columbus- Oscar Robertson) The Hook Up (celebrating artists based, user experience design research with disabilities) 50 Years of Passion (fund raiser/ firm, SonicRim with primary responsibilities exhibition) Gloss 1, 2, & 3 (Exhibition for Fashion, to assist in the design, coordination, and Music, & Art) References available on request. execution of user experience testing and Curriculum vitae available following this document. protocols Moderate and assist in research ALLEN J COCHRAN Curriculum Vitae Welcome & fielding Help to translate and develop Thank You Thank you for taking the time to review my insights Design discussion guides Create curriculum vitae. In participating in any project, I research protocol and toolkits Jun. 2010 bring enthusiasm and the careful eye of a service and - Dec. 2010 Freelance Designer Frame360 interaction designer. It is my creative background that Freelance contract design work with local forces me to think critically, solve problems firm Frame360 with primary dealings efficiently, and provide research experience to any concerning marketing pieces for JP Morgan project. I appreciate your time and efforts and look Event Producer Special Projects and a local DHL shipping and receiving forward to hearing from you. Sincerely, 2 Curriculum company. Work on regular deadlines with Vitae Contents TECHNICAL ABILITIES Correspondence multiple iterations Client and company ALLEN J COCHRAN 1800 Lafayette Place Apartment interface experiences Design integrating B6 Columbus, Ohio 43210 (513) 633-8888 Adobe CS and Microsoft Office Print and ALLENJCOCHRAN@GMAIL.COM WWW.PROFESSIONAL screen design Jun. 2007 - Oct. 2009 Allen received his Bachelor of Fine Arts in the Assistant Director, Events University of concentrations of Painting and Sculpture in 2006 Cincinnati Foundation Gallery Coordinator from The University of Cincinnati College of Design, Mar. 2006 - Jun. 2007 ArtWorks, Time Architecture, Art, and Planning. Following his Warner Cable Gallery Chief In-house undergraduate career, Allen worked as the Gallery Designer The School of Architecture & Coordinator of the ArtWorks Time Warner Cable Interior Design Aug. 2004 – Jun. 2005 Gallery for a year. In 2007, Allen was recruited to EDUCATION Sept. 2001 - Jun. 2006 work at The University of Cincinnati Foundation as an Bachelors, Fine Arts University of event producer and graphic designer. Currently, Allen 2 FOR PROMOTIONAL USE ONLY
  • 3. Professional & Educational Experience FOR PROMOTIONAL USE ONLY Allen received his Bachelor of Fine Arts in the concentrations of Painting Formidable years and Sculpture in 2006 from The Oh those were the days... University of Cincinnati College of Design, Architecture, Art, and Planning. Following his undergraduate career, Tecumseh high school Allen worked as the Gallery Coordinator High School Diploma of the ArtWorks Time Warner Cable Gallery for a year. In 2007, Allen was recruited to work at The University University of Cincinnati of Cincinnati Foundation as an event Earned Bachelors of Fine Arts producer and graphic designer. Currently, Allen is now pursuing his Artworks ArtWorks Time Warner Cable Master of Fine Arts at The Ohio State Gallery Director University in service and interaction design. He is taking classes and writing his thesis while he works in the Ohio UC Foundation Assistant Director of Events, Graphic State Department of Student Life as Design, Donor Relations and Social Media the 2011-2012 Vice President of the Council of Graduate Students. He The Ohio State University expects to Graduate in with his MFA in Pursuant of a Master of Final Arts Degree the Spring Quarter, 2012. in Design Research. Allen enjoys collaborating on projects, drawing, taking photographs, walking his dog, surfing the internet, watching movies, and reading in his spare time. Technical Abilities Software Skills For more information Hardware Skills or to contact online, Visualization & Drawing Skills visit I Look Good Them Smarts People Get In Design, the work and research blog at Facial Hair allenjcochran.com. 1982 1998 2001 2006 2007 2009 2012 3
  • 4. Research & Design Process FOR PROMOTIONAL USE ONLY From a client With team Concepts From a team With clients Parts From a boss With audience Successes Discovery Design Triage Output Input Research Prototyping Of history Ideas The Of area Brainstorms Final Of subject Conceptualize “Design” 4
  • 5. Analysis & Translation Process Elizabeth B.-N. Sanders and P.J. Stappers say “The analysis of qualitative data is always an adventure Wisdom of exploration, and the analysis of qualitative data that comes from Define abstract points based on the Information and generative design research especially provide actionable guidelines for the target audience. so” (2012). Sanders and Stappers describe the aim of analysis as ‘picking apart’ and that “searching for patterns, generalizing findings, and finding Knowledge evidence to support your conclusions” are important aspects of analysis Establish major areas of opportunity from the Info and (2012). In accordance with Sanders generalize for the larger population. and Stappers writing, Richard Ackoff’s DIKW scheme for describe levels of understanding is utilized regularly to understand the captured phenomenon from design research protocols. Information Often, I work on analysis with all my data points displayed on a wall, Organize into categories; Identify key themes; look for properly organized and displayed in a patterns in the data; document the uses of materials. logical order. In conjunction with ‘on the wall analysis’, as Sanders and Stappers call it, I use databases to input the quantitative information. Quantitative data points, unlike qualitative data, Data more often needs the rigor associated Record and document as much of the with computer analysis and graphing. Phenomenon as possible. Phenomenon FOR PROMOTIONAL USE ONLY What happened. The scenario in which data is captured. 5
  • 6. Project Role 4 912 Team & Project Committee time MASTERS Thesis Project lead members (in days) At The Ohio State University, I am • Establish funding sponsor primarily studying Interaction Design • Recruit all participants and Service Design. My thesis • Design research protocol research is on the Ohio State Council • Prepare research toolkit of Graduate Students. I am applying • Design all materials a service design framework, The • Prepare thesis document Experience Cycle by Shelley Evenson and Hugh Dubberly, to the organization. 1. Connect 2. Orient 3. Interact 4. Extend & 5. Advocate My research is comprised of two & Attract Retain co-creative, generative workshops, several quantitative demographic and Experience Cycle - adapted for Thesis Project from Shelley Evensen & Hugh Dubberly (2006) psychographic surveys, and a literature review. My research is triangulated through several validations including presentations to thesis committees, research participants, comparing 1 quantitative to qualitative data, and presenting to the case study 5 1 organization. 5 2 2 4 3 4 3 Shelley Evensen & Hugh Dubberly (2006) - Experience Cycle with Key Performance Indicators Right: Generative collage examples from research workshops 6
  • 7. Project Role 36 402 Project Team time members Shift Chief Design Officer (in days) Shift is a game being produced for • Oversee the Shift brand design students of all levels at the Ohio • Manage the web production ID u Name Notes Technical  Notes/Assumptions Estimate State University. The web and mobile • Manage the native app production 2 Home  Page  -­‐  Sign-­‐up As  a  Shift  administrator,  I  want  users  to   (Refer  to  v0503-­‐FINAL)    There  would  be   1 based application will allow students • Oversee the Shift GUI design be  able  to  create  an  account  in  Shift  so   one  or  more  links  available  on  the   to socially engage in challenges to • Act as the user advocate they  can  begin  to  use  its  features. home  page. incrementally enhance their personal • Contribute to the overall direction 3 Home  Page  -­‐  Licensed  Statistics As  a  Shift  administrator,  I  want  the   (Refer  to  v0503-­‐FINAL)    Assume  this  is   5 wellness. The app measures wellness home  page  to  include  a  visualization  of   five  quantities  that  are  shown  in  a   across 9 different areas such as some  licensed  detailed  OSU  statistics   graph  visualization  like  number  of  user,   Physical Wellness, Emotional Wellness, from  within  Shift. number  of  events,  etc. Financial Wellness, Environmental 4 Home  Page  -­‐  Login As  a  Shift  administrator,  I  want  the   (Refer  to  v0503-­‐FINAL) 1 Wellness, Aesthetic Wellness, etc. home  page  to  provide  a  way  for  users   to  login  to  Shift  provided  that  they   Shift is challenge based. Not only already  have  an  account. Print Logo 5 Home  Page  -­‐  OSU  Statistics As  a  Shift  adminstrator,  I  want  the   (Refer  to  v0503-­‐FINAL)  This  may  have   0 will the system challenge users, but home  page  to  include  a  large,   to  be  delayed  until  there  is  enough   users can also challenge themselves prominent  visualization  of  OSU  Shift   meaningful  data  in  Shift  to  display.     and their peers. Challenges range statistics. This  is  included  in  the  estimate  above. from simple tasks like “Increase 6 Events  -­‐  Search As  a  visitor  to  the  Shift  site,  I  want  to   (Refer  to  v0503-­‐FINAL)    The  user   30 Your Physical Wellness: Visit the be  able  to  search  Shift  for  events   should  be  able  to  enter  search  criteria   campus gym three times this week” related  to  my  search  terms  so  I  can   into  a  search  box,  press  enter  and  then   to networked challenges made up of plan  my  schedule. be  shown  search  results.    Assumes  this   smaller challenges such as “Increase shows  day,  week,  month  and  all  (list)   Your Physical Wellness: Loose 25 Web Logo views.    The  list  view  would  show  today   and  future  only.    There  would  also  be  a   Pounds This Quarter”. Wireframe example - one of more than 100 screens. way  to  view  the  user's  calendar  of   events  that  have  been  subscribed  to  or   Simply put, Shift enhances student lives Physical Intellectual Emotional RSVP'd  for. by asking them to compete against one 7 Search  -­‐  Display  Search  Terms As  a  user,  I  want  the  original  search   (Refer  to  v0503-­‐FINAL) 1 another in small manageable tasks that terms  to  remain  in  the  search  box  and   have a large impact over time. be  editable  on  the  results  page  after   my  results  are  returned  so  I  can  review   what  it  is  that  I  searched  for. Social 8 Search  -­‐  Paging  Results As  a  visitor  to  Shift,  I  want  to  be  able  to   (Refer  to  v0503-­‐FINAL)    In  the  calendar   1 page  through  results  so  that  I  am  not   view,  this  would  be  accomplished  by   overwhelmed  with  a  very  large  number   providing  paging  arrows  so  the  user   of  results  all  appearing  on  one  page. can  navigate  to  the  next  or  previous   Working with 3 designers, we established mood, User Interface Requirements Story Examples - one of more than 300 initial month  (or  week  or  day). UI Requirements 7 identity and standards. 9 Events  -­‐  Search  Results As  a  visitor  to  Shift,  I  want  to  be  shown   (Refer  to  v0503-­‐FINAL)  Events  will   0 event  information  for  each  event   appear  in  the  search  results  even  after   matching  my  search  including  the   they  are  full  with  participants.     name,  day,  date,  time,  location,   Included  in  "Events  -­‐  Search"  story   associated  pillars,  description  and   estimate. number  of  guests  attending  (if  
  • 8. Project Role 127 246 Project Team time Council of members Graduate Students Vice president (in days) In the Spring of 2011, I was elected • Manage the internal activities of as the Vice President of the Graduate the Council of Graduate Students Student Body. In this position I am • Maintain global communication expected to maintain the internal standards for the Council COUNCIL OF GRADUATE STUDENTs We collect organization of the Council of Graduate • Operate the internal Committees them all at Ohio State Students. This responsibility includes • Appoint to the external CGS.OSU.EDU 2012 M.ARCH • MFA • AU.D. • M.BLE • M.A. • M.S. • PH.D. • M.ED. • managing more than 80 Delegate Edward F. Hayes M.C.R.P. • ED.S • M.ED • M.H.A. • University Committees M.P.H. • M.L.H.R. • M.L.A. • M.ACC • Graduate Research Forum • M.S.W. • M.A.S. • • M.B.A. • M.MUS • D.M.A. • D.N.P. Departmental Representatives, D.P.T. • M.P.A. • Plan and execute the annual Hayes M.S.L. • M.B.O.E. appointing to more than 100 University Committees, maintaining more than 10 Research Forum. Feedback internal Council Committees and acting as the Executive Officer for internal Survey affairs. Purpose The purpose it to understand any issues around the Hayes Forum and to seek input on general graduate student concerns. The information gathered by this This opportunity has provided me the survey will impact future forums as well as the experiences graduate students have ongoing. avenue to research, in a service design capacity the systems of the Council. It has also given me the opportunity to Advertisement T-shirt design Hayes Forum Assessment Survey redesign several websites and creates several communication plans for internal Council services. THE OHIO STATE UNIVERSITY EDWARD F. HAYES GRADUATE RESEARCH FORUM Weekly News Friday, Abstracts due by December 16, 2011 cgs.osu.edu February 24, 2012 Submit abstracts online at the Ohio Union http://cgs.osu.edu Co-sponsored by Council of Graduate Students Office of Research Graduate School Annual Hayes Research Forum Poster CGS Weekly News Header Design 8
  • 9. Project Role 5 65 Project Team time Nationwide usability members team evaluation Researcher (in days) During the summer of 2010, I • Establish discuss guides participated on a design team’s who • Schedule interviews was asked to evaluate the Nationwide • Moderate interviews Internet Usability Team. We were asked • Observe team proceedings to evaluate the group as if we had no • Visualize findings prior knowledge of the organization, its structure, or the nature of their work. Over the course of two months, our team had a primary research goal of identifying and visualizing the structure of the team, the organization of Nationwide and the associated partners of the Usability Team. To achieve this goal we interviewed over 50 people from various parts of the company, observed daily practices and sat in on agile production meetings. We also used secondary research to better understand their process from an agile point of view and an academic view of usability. In the end, we produced an interactive PDF that could be emailed, used on the web, and printed if necessary. To the right are example pages from This document described, visually, the the final deliverable document. Due Team’s process and all members of the to confidentiality agreements we were team by position. The document was asked not to provide these documents completely circular - any one link on a in a legible way; however, we can page could lead you to a complimentary discuss the project and what happened. point in the document. 9
  • 10. Thank You For Your time Allen J Cochran Allen J Cochran Columbus, Ohio allenjcochran@gmail.com (513) 633-8888 www.allenjcochran.com 10 Allen J Cochran, Copyright © All Rights Reserved, 2012