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The Coming Employee Wave




      The Tug-of-War for Talent
   in our Post-Recession Economy
Organizational
 Commitment
Organizational Commitment



                        There are three types of
                      psychological attachment that
                    people feel towards organizations.
Organizational Commitment
        Normative
       Commitment




       Continuance
       Commitment




        Affective
       Commitment
Organizational Commitment
        Normative
                     Employees stay because they “ought to”
       Commitment

                          These types of employees stay out
                           of feelings of obligation; for some
                          reason, they feel like they should.

       Continuance
       Commitment




        Affective
       Commitment
Organizational Commitment
        Normative
       Commitment




       Continuance
                     Employees stay because they “have to”
       Commitment

                     These types of employees stay because the cost of
                         leaving is too great. These costs could be
                     economic, but also include things like social costs.
        Affective
       Commitment
Organizational Commitment
        Normative
       Commitment




       Continuance
       Commitment




        Affective
                     Employees stay because they “want to”
       Commitment
                                 These types of employees stay because
                                 they strongly identify with organizational
                                    goals and feel a positive emotional
                                     attachment to the organization.
Organizational Commitment
        Normative
       Commitment



                           In times of economic downturn,
       Continuance   organizations can get good talent for cheap
       Commitment    prices because a lack of options and a tight
                        budget build continuance commitment.




        Affective
       Commitment
Organizational Commitment
        Normative
       Commitment




       Continuance
       Commitment


                       That’s what has happened recently.

        Affective
       Commitment
Organizational Commitment
        Normative
       Commitment




       Continuance
       Commitment
                     Except that people are starting to shift
                     away from continuance commitment as
                     the economy climbs out of this trough.

        Affective
       Commitment
Organizational Commitment
        Normative
       Commitment




       Continuance   Employees feeling only continuance commitment
       Commitment     are finding that they are more mobile now than
                             they were two or three years ago.




        Affective
       Commitment
Organizational Commitment
        Normative
       Commitment




       Continuance      And they’re leaving.
       Commitment




        Affective
       Commitment
Organizational Commitment



                                 Employees
                                 terminated
      Employees that
                                   through
      voluntarily quit           layoffs and
                                 discharges



                         In fact, in October of 2010, the number
                             of employees terminated through
                           layoffs and discharges was smaller
                          than the number that voluntarily quit.
Organizational Commitment


           This trend presents both a
           threat and an opportunity.
Organizational Commitment


     Threat          Opportunity
 What can we do     What can we do
    to keep our        to attract the
   best people          best people
  from leaving?     from elsewhere?
Organizational Commitment




            The answer to both the threat and
            opportunity is the same – the EVP.
The
EVP
Employee Value Proposition




                              There are two ways of
                             thinking about the EVP.
Employee Value Proposition

            The Old Way                      The New Way

   We expect people to pay their    We think of our people as
   dues and work their way up the   volunteers and know we have
   line before they get the top     to try to deliver on their dreams
   jobs and big bucks.              now if we are to keep them.

   We have a strong value           We also have a distinctive
   proposition that attracts        employee value proposition
   customers.                       that attracts and retains
                                    talented people.
Employee Value Proposition

            The Old Way                      The New Way

   We expect people to pay their    We think of our people as
   dues and work their way up the   volunteers and know we have
   line before they get the top     to try to deliver on their dreams
   jobs and big bucks.              now if we are to keep them.

   We have a strong value           We also have a distinctive
   proposition that attracts        employee value proposition
   customers.                       that attracts and retains
                                    talented people.



                                              This “new way” is essential to attracting
                                                   and retaining talented people.
Employee Value Proposition




                          As part of the hiring process,
                       employees have traditionally had to
                      present what you could think of as an
                        organizational value proposition.
Employee Value Proposition



                             References
Employee Value Proposition



                                            References




                    These documents, and others
                     like them, are all ways to say,
                   “You should hire me because…”
Employee Value Proposition



                                      References


                                       PRETTY
                                        DARN
                                      AWESOME

                    “…I’m awesome.”
Employee Value Proposition




           But it’s a two way street.
Employee Value Proposition




                          You have to consider the
                         value proposition that you
                        offer to potential employees.
Employee Value Proposition
                             “We’re awesome, too!”
Employee Value Proposition




                        This Employee Value Proposition
                        (EVP), introduced in The War for
                            Talent by McKinsey & Co.,
                        originally included four elements.
Employee Value Proposition




                       With the rise of the current generation,
                        a fifth is becoming an equal priority.
Employee Value Proposition

    Exciting Work              Great Company



    Ample Rewards          Growth and Development



                Work/Life Balance
Employee Value Proposition

    Exciting Work              Great Company



    Ample Rewards          Growth and Development



                Work/Life Balance



                                    (The new one.)
Employee Value Proposition

       Exciting Work                           Great Company
                                  People want challenging jobs that they can feel
                                      passionate about doing: jobs that are
                                  demanding, stretching, and full of requirements
 Challenge, Innovation, Passion        that are interesting and worthwhile.




     Ample Rewards                    Growth and Development



                        Work/Life Balance
Employee Value Proposition

        Exciting to work for organizations
         People want Work
           that are well managed, practice
                                                   Great Company
         admirable cultures and values, and
 Challenge, Innovation, leaders.
                have great Passion            Management, Culture, Leadership



       Ample Rewards                          Growth and Development



                              Work/Life Balance
Employee Value Proposition

        Exciting culture, two(1) a strong
          Regarding Work aspects are
           especially important:
                                                   Great Company
          emphasis on performance, and (2)
 Challenge, Innovation, Passion
          an open and trusting environment.   Management, Culture, Leadership



       Ample Rewards                          Growth and Development



                              Work/Life Balance
Employee Value Proposition

        Exciting Work                             Great Company
  Challenge, Innovation, Passion         Culture, Leadership, Management


                                     People want to be compensated equal to the value
      Ample Rewards                      Growth and Development
                                       they create and the opportunity cost of choosing
                                     their organization. They also want to be recognized
Pay-for-Performance, Market Equity       and valued for their individual contributions.




                         Work/Life Balance
Employee Value Proposition

           Exciting Work                                    Great Company
   Challenge, Innovation, Passion                     Culture, Leadership, Management



         Ample them developorganization to
           People expect their
            help
                 Rewards Today,skills.
                                                     Growth and Development
           people realize that their only real job
            security is the skill set they posses.
Pay-for-Performance, Market Equity                   Feedback, Mentoring, Opportunities



                                   Work/Life Balance
Employee Value Proposition

        Exciting Work                       Great Company
  Challenge, Innovation, Passion      Culture, Leadership, Management



      Ample Rewards                  Growth and Development
Pay-for-Performance, Market Equity   Feedback, Mentoring, Opportunities



                         Work/Life Balance

                                                  Many individuals, particularly
                                              Millennials, crave work-life balance.
Employee Value Proposition

        Exciting Work                       Great Company
  Challenge, Innovation, Passion      Management, Culture, Leadership



      Ample Rewards                  Growth and Development
Pay-for-Performance, Market Equity   Feedback, Mentoring, Opportunities



                         Work/Life Balance
Riding the
  Wave
Picoult suggests five things
 that organizations can do to
attract and retain employees.
To “ride the wave”,
   so to speak.
Articulate a Purpose




Market the Opportunity




Give Undivided Attention




Communicate Considerately




Set Up Listening Posts
Articulate a Purpose




Market the Opportunity
                              They match really well with
                               The War for Talent’s EVP
                            concept. If you’re interested in
                            these, look up Picoult’s article.
Give Undivided Attention




Communicate Considerately




Set Up Listening Posts
Articulate a Purpose        Exciting Work


                                              Great
                            Exciting Work
                                             Company      Work/Life
Market the Opportunity                                    Balance
                               Ample        Growth and
                              Rewards       Development

                               Great
Give Undivided Attention      Company



                            Growth and
Communicate Considerately   Development



                               Great
Set Up Listening Posts        Company
Conclusion
People can feel normative, continuance, or affective commitment
    There is both a threat and opportunity regarding the acquisition of talent

        The old way of thinking made sure employees paid their “dues”
   The new way of thinking considers their dreams and desires for opportunity

       The old way of thinking considered marketing only to customers
   The new way of thinking suggests crafting an Employee Value Proposition

  Employees value exciting work, a great company, ample rewards, growth and
                     development, and work/life balance

An EVP can help you take advantage of the oncoming tide of potential employees
           Consider how you measure up in each area of the EVP
The Coming Employee Wave




         The Tug-of-War for Talent
      in our Post-Recession Economy
 Daniel Larsen - http://www.linkedin.com/pub/daniel-larsen/19/8b8/910

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The Coming Employee Wave

  • 1. The Coming Employee Wave The Tug-of-War for Talent in our Post-Recession Economy
  • 3. Organizational Commitment There are three types of psychological attachment that people feel towards organizations.
  • 4. Organizational Commitment Normative Commitment Continuance Commitment Affective Commitment
  • 5. Organizational Commitment Normative Employees stay because they “ought to” Commitment These types of employees stay out of feelings of obligation; for some reason, they feel like they should. Continuance Commitment Affective Commitment
  • 6. Organizational Commitment Normative Commitment Continuance Employees stay because they “have to” Commitment These types of employees stay because the cost of leaving is too great. These costs could be economic, but also include things like social costs. Affective Commitment
  • 7. Organizational Commitment Normative Commitment Continuance Commitment Affective Employees stay because they “want to” Commitment These types of employees stay because they strongly identify with organizational goals and feel a positive emotional attachment to the organization.
  • 8. Organizational Commitment Normative Commitment In times of economic downturn, Continuance organizations can get good talent for cheap Commitment prices because a lack of options and a tight budget build continuance commitment. Affective Commitment
  • 9. Organizational Commitment Normative Commitment Continuance Commitment That’s what has happened recently. Affective Commitment
  • 10. Organizational Commitment Normative Commitment Continuance Commitment Except that people are starting to shift away from continuance commitment as the economy climbs out of this trough. Affective Commitment
  • 11. Organizational Commitment Normative Commitment Continuance Employees feeling only continuance commitment Commitment are finding that they are more mobile now than they were two or three years ago. Affective Commitment
  • 12. Organizational Commitment Normative Commitment Continuance And they’re leaving. Commitment Affective Commitment
  • 13. Organizational Commitment Employees terminated Employees that through voluntarily quit layoffs and discharges In fact, in October of 2010, the number of employees terminated through layoffs and discharges was smaller than the number that voluntarily quit.
  • 14. Organizational Commitment This trend presents both a threat and an opportunity.
  • 15. Organizational Commitment Threat Opportunity What can we do What can we do to keep our to attract the best people best people from leaving? from elsewhere?
  • 16. Organizational Commitment The answer to both the threat and opportunity is the same – the EVP.
  • 18.
  • 19. Employee Value Proposition There are two ways of thinking about the EVP.
  • 20. Employee Value Proposition The Old Way The New Way We expect people to pay their We think of our people as dues and work their way up the volunteers and know we have line before they get the top to try to deliver on their dreams jobs and big bucks. now if we are to keep them. We have a strong value We also have a distinctive proposition that attracts employee value proposition customers. that attracts and retains talented people.
  • 21. Employee Value Proposition The Old Way The New Way We expect people to pay their We think of our people as dues and work their way up the volunteers and know we have line before they get the top to try to deliver on their dreams jobs and big bucks. now if we are to keep them. We have a strong value We also have a distinctive proposition that attracts employee value proposition customers. that attracts and retains talented people. This “new way” is essential to attracting and retaining talented people.
  • 22. Employee Value Proposition As part of the hiring process, employees have traditionally had to present what you could think of as an organizational value proposition.
  • 24. Employee Value Proposition References These documents, and others like them, are all ways to say, “You should hire me because…”
  • 25. Employee Value Proposition References PRETTY DARN AWESOME “…I’m awesome.”
  • 26. Employee Value Proposition But it’s a two way street.
  • 27. Employee Value Proposition You have to consider the value proposition that you offer to potential employees.
  • 28. Employee Value Proposition “We’re awesome, too!”
  • 29. Employee Value Proposition This Employee Value Proposition (EVP), introduced in The War for Talent by McKinsey & Co., originally included four elements.
  • 30. Employee Value Proposition With the rise of the current generation, a fifth is becoming an equal priority.
  • 31. Employee Value Proposition Exciting Work Great Company Ample Rewards Growth and Development Work/Life Balance
  • 32. Employee Value Proposition Exciting Work Great Company Ample Rewards Growth and Development Work/Life Balance (The new one.)
  • 33. Employee Value Proposition Exciting Work Great Company People want challenging jobs that they can feel passionate about doing: jobs that are demanding, stretching, and full of requirements Challenge, Innovation, Passion that are interesting and worthwhile. Ample Rewards Growth and Development Work/Life Balance
  • 34. Employee Value Proposition Exciting to work for organizations People want Work that are well managed, practice Great Company admirable cultures and values, and Challenge, Innovation, leaders. have great Passion Management, Culture, Leadership Ample Rewards Growth and Development Work/Life Balance
  • 35. Employee Value Proposition Exciting culture, two(1) a strong Regarding Work aspects are especially important: Great Company emphasis on performance, and (2) Challenge, Innovation, Passion an open and trusting environment. Management, Culture, Leadership Ample Rewards Growth and Development Work/Life Balance
  • 36. Employee Value Proposition Exciting Work Great Company Challenge, Innovation, Passion Culture, Leadership, Management People want to be compensated equal to the value Ample Rewards Growth and Development they create and the opportunity cost of choosing their organization. They also want to be recognized Pay-for-Performance, Market Equity and valued for their individual contributions. Work/Life Balance
  • 37. Employee Value Proposition Exciting Work Great Company Challenge, Innovation, Passion Culture, Leadership, Management Ample them developorganization to People expect their help Rewards Today,skills. Growth and Development people realize that their only real job security is the skill set they posses. Pay-for-Performance, Market Equity Feedback, Mentoring, Opportunities Work/Life Balance
  • 38. Employee Value Proposition Exciting Work Great Company Challenge, Innovation, Passion Culture, Leadership, Management Ample Rewards Growth and Development Pay-for-Performance, Market Equity Feedback, Mentoring, Opportunities Work/Life Balance Many individuals, particularly Millennials, crave work-life balance.
  • 39. Employee Value Proposition Exciting Work Great Company Challenge, Innovation, Passion Management, Culture, Leadership Ample Rewards Growth and Development Pay-for-Performance, Market Equity Feedback, Mentoring, Opportunities Work/Life Balance
  • 40. Riding the Wave
  • 41.
  • 42. Picoult suggests five things that organizations can do to attract and retain employees.
  • 43. To “ride the wave”, so to speak.
  • 44. Articulate a Purpose Market the Opportunity Give Undivided Attention Communicate Considerately Set Up Listening Posts
  • 45. Articulate a Purpose Market the Opportunity They match really well with The War for Talent’s EVP concept. If you’re interested in these, look up Picoult’s article. Give Undivided Attention Communicate Considerately Set Up Listening Posts
  • 46. Articulate a Purpose Exciting Work Great Exciting Work Company Work/Life Market the Opportunity Balance Ample Growth and Rewards Development Great Give Undivided Attention Company Growth and Communicate Considerately Development Great Set Up Listening Posts Company
  • 48. People can feel normative, continuance, or affective commitment There is both a threat and opportunity regarding the acquisition of talent The old way of thinking made sure employees paid their “dues” The new way of thinking considers their dreams and desires for opportunity The old way of thinking considered marketing only to customers The new way of thinking suggests crafting an Employee Value Proposition Employees value exciting work, a great company, ample rewards, growth and development, and work/life balance An EVP can help you take advantage of the oncoming tide of potential employees Consider how you measure up in each area of the EVP
  • 49.
  • 50. The Coming Employee Wave The Tug-of-War for Talent in our Post-Recession Economy Daniel Larsen - http://www.linkedin.com/pub/daniel-larsen/19/8b8/910