suggesting a strategy for the coming year regarding VEOLIA - Alex activities and new projects using SWOT analysis (based on personal point of view)

1. VEOLIA ENVIRONMENTAL SERVICES - EGYPT (ONYX - ALEXANDRIA)

7. External Environment Scanning (EFAS Matrix) The external factors: Weight Rank Weighted score * Opportunities: (O1) Unemployment level 0.01 3 0.03 (O2) Energy cost 0.01 3 0.03 (O3) Industry spending on R&D 0.2 4 0.8 (O4) Internet availability 0.01 2 0.02 (O5) Other stakeholders 0.01 2 0.02 (O6) Substitutes 0.15 1 0.15 (O7) Suppliers 0.015 2 0.03 * Threats (T1) Attitude toward foreign companies 0.2 5 1 (T2) Stability of government 0.15 5 0.75 (T3) People attitude 0.04 2 0.08 (T4) Interest rate & inflation 0.01 2 0.02 (T5) Wages 0.01 3 0.03 (T6) Life style change 0.05 2 0.1 (T7) Population growth rate 0.05 4 0.2 (T8) Potential entrants 0.05 4 0.2 (T9) Buyers 0.035 5 0.175 1.00

8. Internal Environment Scanning (IFAS Matrix) The internal factors: Weight Rank Weighted score * Strengths (S1) Technology department 0.2 4 0.8 (S2) Operations 0.25 5 1.25 (S3) Marketing & sales 0.04 2 0.08 * Weaknesses (W1) Firm infrastructure 0.25 5 1.25 (W2) Human resources 0.2 4 0.8 (W3) Procurement 0.01 1 0.01 (W4) Services (bins repair & workshop) 0.05 3 0.15 1.00

9. Success Factors (SFAS Matrix) Success factors: Weight Rank Weighted score Duration Short Intermediate Long * Strengths (S1) Technology department 0.110 4 0.441 x (S2) Operations 0.138 5 0.689 x (S3) Marketing & sales 0.022 2 0.044 x * Weaknesses (W1) Firm infrastructure 0.138 5 0.689 x (W2) Human resources 0.110 4 0.441 x * Opportunities (O3) Industry spending on R&D 0.110 4 0.441 x (O6) Substitutes 0.083 1 0.083 x (O7) Suppliers 0.014 2 0.028 x * Threats (T1) Attitude toward foreign companies 0.110 5 0.551 x (T2) Stability of government 0.083 5 0.413 x (T7) Population growth rate 0.028 4 0.110 x (T8) Potential entrants 0.028 4 0.110 x (T9) Buyers 0.019 5 0.096 x 1.00