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Supporting Digital Scholarship: From
Collections to Online Communities
ALATechSourceWorkshop
Karen Calhoun
Aaron Brenner
June 19, 2014 1
Exploring Digital Libraries: Foundations, Practice, Prospects
Karen Calhoun
ALA Neal-Schuman, 2014
Chapter 7 “Digital libraries and their
communities”
Chapter 8 “The prospects of open
access repositories”
Chapter 9 “Digital libraries and the
social web: scholarship”
2
Key Challenge for Digital Libraries:
Community Engagement
For the viability of their
agendas, and for their
sustainability:
 Economically
 Socially
 Ethically
3
Source: Rebecca Siegel, CC BY 2.0
https://www.flickr.com/photos/grongar/4966015822
Prospects of Repositories
In general, subject-based repositories have been more successful at
attracting submissions and use
4
World ranking of
1,746 web
repositories,
January 2014
Source:
repositories.webometrics.info
Successful Subject Repositories:
Are woven into the way their disciplines communicate:
 Readers/researchers: where they look for information, see what’s
been or will be published, look for collaborators
 Writers/contributors: where they “register” their work (and establish
claims to discoveries), where they first share their work with
colleagues for comment/review
 See also Erway (2012) Lasting Impact:Sustainability of Disciplinary
Repositories
Had a strong community orientation at inception and have a high
degree of trust and participation at maturity
5
Institutional Repositories
By contrast, institutional repositories have faced and
continue to face serious challenges
 A lack of clarity around purpose and focus
 Weak understandings of community needs, attitudes,
work practices/motivators
 Scholars’ lack of awareness of the repository or its
benefits
 Recruiting content
6
A repository should not be a
solution looking for a problem
to solve
7
Poll:
Are you responsible for managing, or helping to manage a
repository?
Yes – subject-based
Yes – institutional
Yes – other
Yes – several of the above
 No
8
Online Community Life Cycle
9
Life cycle model of success factors for digital libraries in social environments
Based on Iriberri and Leroy (2009)
Calhoun, K. (2014). Exploring Digital Libraries. p. 161. Used with permission.
If a network-based service’s
intended communities do
not actively engage and
participate, the service will
(eventually) die.
10
A critical measure of
engagement and participation
11
Ratio of
amount of content in
the repository
content that could
reasonably be expected
to be there
How big are they vs. how big
should they be?
“If all of the tenured academic research active staff
at a UK university deposited all of their annual
output (papers, presentations, learning materials,
etc.) in the institutional repository, deposits would
be in the range of 10,000 items per year” (Carr and
Brody 2007)
12
Pause for questions,
comments
13
Lessons from researching the
book
• Why have some repositories had a distinctive
impact on the communities they were built to
serve, while others are more or less ignored?
14
What to do?
Inventory repositories Understand target audiences
15
Name
Size
Usage (stats, web analytics)
Rankings
Similar/related/competitor sites
Last needs assessment?
Benefits to target audiences
Communications/outreach
activities
Potential for web services/social
features?
What else?
Audience segmentation
Size
Needs assessments (personas?)
Work practice studies
Discipline-specific norms
Funders, funding policies
Value propositions (by audience
segment)
What else?
Improving value propositions to stakeholders
and target audiences
16
Hosting Library • Fostering open access to scholarship
• Raising profile of library’s curatorial role in
scholarly communication
Parent Institution • Showcasing institution’s intellectual
output/prestige
• Source of institution-level metrics
Institution’s End-Users • Discovering research conducted locally
• Networking, finding collaborators
Institution’s Faculty &
Researchers
• Increasing exposure to work
• Solving visibility, management, or access
problems
Government Agencies • Supporting knowledge transfer and economic
growth
Adapted from: Calhoun, K. (2014). Exploring Digital Libraries.Table 8.1, p. 183
Used with permission
Question:
In what ways have you reached out
to give a user focus to your
repository work?
17
Repositories:What’s Next?
1. In what ways will repositories support the
emergent 21st century scholarly research
infrastructure?
2. To what extent are repositories likely to evolve
into a sustainable, global ecosystem for
capturing, making accessible, and preserving
the scholarly record?
18
Will a network-based ecosystem of loosely-
coupled, communicating services emerge?
19
Digital libraries and the social
web
The advent of the social web provides an opportunity to
shift the focus and core assumptions of digital libraries …
Away from:
Their collections and information processes (selecting,
organizing, providing access, etc.)
In favor of:
New, community-centered ways of thinking about services,
expectations and potential social roles.
20
What is the social web?
 The term “social web” refers collectively to the web sites, tools and services that
facilitate interactions, collaboration, content creation and sharing, contribution
and participation on the web
 The distinguishing characteristics are human and machine-to-machine
interactions
 The social web supports many types of online communities, and not just those
who participate in social networks
 In addition to the many web services and APIs that support the social web, the
large-scale take-up of mobile smartphones, tablets and other mobile devices has
created a huge scope of opportunity for social web growth
21
Social digital libraries and
repositories?
 Most continue to operate from a traditional,
collections-centered service mode
 The social nature and roles of a library are typically
lost – DLs and repos are mostly read-only (“web
1.0”)
 A digital library that incorporates social web
approaches continues to be the exception rather
than the rule. 22
Changing Community Expectations
23
When individuals who use social
sites and tools approach digital
libraries (and repositories), they
bring their social web expectations
with them.
The digital libraries that continue to
operate from a traditional,
collections-centered service model
(that is, nearly all of them) are now
faced with finding their place in the
fast-moving, chaotic information
space of the social web.
Source: https://www.flickr.com/photos/lukew/10453074195/CC BY 2.0
What would change?
24
Transitions associated with the shift to social digital libraries and repositories
Calhoun, K. (2014). Exploring Digital Libraries. Figure 9.1 p. 214. Used with permission
25
The evolution of digital libraries toward new roles on the social web
Calhoun, K. (2014). Exploring Digital Libraries. Figure 9.2 p. 215. Used with
permission.
26
Social web impacts on researchers and scholarship
Calhoun, K. (2014). Exploring Digital Libraries. Figure 9.3 p. 217. Used with permission.
Over to you!
• In what ways is your library moving beyond its
established portfolio of services in support of
digital scholarship?
• What do you make of the emergent (and
presently chaotic) information space defined by
e-research initiatives, scholarly social networks,
altmetrics, researcher profiling systems…?
27
References (1/2)
• Calhoun, Karen (2014). Exploring Digital Libraries.
Chicago: ALA Neal-Schuman
• Carr, Leslie, andTim Brody (2007) Size Isn’t
Everything. D-Lib Magazine 13 (7/8)
• Cybermetrics Lab, CSIC (2014). The RankingWeb of
World repositories. Retrieved June, 2014 from
http://repositories.webometrics.info
28
References (2/2)
• Erway, Ricky (2012) Lasting Impact: Sustainability of
Disciplinary Repositories. Dublin, Ohio: OCLC
Research.
• Iriberri, Alicia, and Gondy Leroy (2009) A Life-Cycle
Perspective on Online Community Success. ACM
Computing Surveys 41(2):11
29

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Supporting Digital Scholarship: From Collections to Communities

  • 1. Supporting Digital Scholarship: From Collections to Online Communities ALATechSourceWorkshop Karen Calhoun Aaron Brenner June 19, 2014 1
  • 2. Exploring Digital Libraries: Foundations, Practice, Prospects Karen Calhoun ALA Neal-Schuman, 2014 Chapter 7 “Digital libraries and their communities” Chapter 8 “The prospects of open access repositories” Chapter 9 “Digital libraries and the social web: scholarship” 2
  • 3. Key Challenge for Digital Libraries: Community Engagement For the viability of their agendas, and for their sustainability:  Economically  Socially  Ethically 3 Source: Rebecca Siegel, CC BY 2.0 https://www.flickr.com/photos/grongar/4966015822
  • 4. Prospects of Repositories In general, subject-based repositories have been more successful at attracting submissions and use 4 World ranking of 1,746 web repositories, January 2014 Source: repositories.webometrics.info
  • 5. Successful Subject Repositories: Are woven into the way their disciplines communicate:  Readers/researchers: where they look for information, see what’s been or will be published, look for collaborators  Writers/contributors: where they “register” their work (and establish claims to discoveries), where they first share their work with colleagues for comment/review  See also Erway (2012) Lasting Impact:Sustainability of Disciplinary Repositories Had a strong community orientation at inception and have a high degree of trust and participation at maturity 5
  • 6. Institutional Repositories By contrast, institutional repositories have faced and continue to face serious challenges  A lack of clarity around purpose and focus  Weak understandings of community needs, attitudes, work practices/motivators  Scholars’ lack of awareness of the repository or its benefits  Recruiting content 6
  • 7. A repository should not be a solution looking for a problem to solve 7
  • 8. Poll: Are you responsible for managing, or helping to manage a repository? Yes – subject-based Yes – institutional Yes – other Yes – several of the above  No 8
  • 9. Online Community Life Cycle 9 Life cycle model of success factors for digital libraries in social environments Based on Iriberri and Leroy (2009) Calhoun, K. (2014). Exploring Digital Libraries. p. 161. Used with permission.
  • 10. If a network-based service’s intended communities do not actively engage and participate, the service will (eventually) die. 10
  • 11. A critical measure of engagement and participation 11 Ratio of amount of content in the repository content that could reasonably be expected to be there
  • 12. How big are they vs. how big should they be? “If all of the tenured academic research active staff at a UK university deposited all of their annual output (papers, presentations, learning materials, etc.) in the institutional repository, deposits would be in the range of 10,000 items per year” (Carr and Brody 2007) 12
  • 14. Lessons from researching the book • Why have some repositories had a distinctive impact on the communities they were built to serve, while others are more or less ignored? 14
  • 15. What to do? Inventory repositories Understand target audiences 15 Name Size Usage (stats, web analytics) Rankings Similar/related/competitor sites Last needs assessment? Benefits to target audiences Communications/outreach activities Potential for web services/social features? What else? Audience segmentation Size Needs assessments (personas?) Work practice studies Discipline-specific norms Funders, funding policies Value propositions (by audience segment) What else?
  • 16. Improving value propositions to stakeholders and target audiences 16 Hosting Library • Fostering open access to scholarship • Raising profile of library’s curatorial role in scholarly communication Parent Institution • Showcasing institution’s intellectual output/prestige • Source of institution-level metrics Institution’s End-Users • Discovering research conducted locally • Networking, finding collaborators Institution’s Faculty & Researchers • Increasing exposure to work • Solving visibility, management, or access problems Government Agencies • Supporting knowledge transfer and economic growth Adapted from: Calhoun, K. (2014). Exploring Digital Libraries.Table 8.1, p. 183 Used with permission
  • 17. Question: In what ways have you reached out to give a user focus to your repository work? 17
  • 18. Repositories:What’s Next? 1. In what ways will repositories support the emergent 21st century scholarly research infrastructure? 2. To what extent are repositories likely to evolve into a sustainable, global ecosystem for capturing, making accessible, and preserving the scholarly record? 18
  • 19. Will a network-based ecosystem of loosely- coupled, communicating services emerge? 19
  • 20. Digital libraries and the social web The advent of the social web provides an opportunity to shift the focus and core assumptions of digital libraries … Away from: Their collections and information processes (selecting, organizing, providing access, etc.) In favor of: New, community-centered ways of thinking about services, expectations and potential social roles. 20
  • 21. What is the social web?  The term “social web” refers collectively to the web sites, tools and services that facilitate interactions, collaboration, content creation and sharing, contribution and participation on the web  The distinguishing characteristics are human and machine-to-machine interactions  The social web supports many types of online communities, and not just those who participate in social networks  In addition to the many web services and APIs that support the social web, the large-scale take-up of mobile smartphones, tablets and other mobile devices has created a huge scope of opportunity for social web growth 21
  • 22. Social digital libraries and repositories?  Most continue to operate from a traditional, collections-centered service mode  The social nature and roles of a library are typically lost – DLs and repos are mostly read-only (“web 1.0”)  A digital library that incorporates social web approaches continues to be the exception rather than the rule. 22
  • 23. Changing Community Expectations 23 When individuals who use social sites and tools approach digital libraries (and repositories), they bring their social web expectations with them. The digital libraries that continue to operate from a traditional, collections-centered service model (that is, nearly all of them) are now faced with finding their place in the fast-moving, chaotic information space of the social web. Source: https://www.flickr.com/photos/lukew/10453074195/CC BY 2.0
  • 24. What would change? 24 Transitions associated with the shift to social digital libraries and repositories Calhoun, K. (2014). Exploring Digital Libraries. Figure 9.1 p. 214. Used with permission
  • 25. 25 The evolution of digital libraries toward new roles on the social web Calhoun, K. (2014). Exploring Digital Libraries. Figure 9.2 p. 215. Used with permission.
  • 26. 26 Social web impacts on researchers and scholarship Calhoun, K. (2014). Exploring Digital Libraries. Figure 9.3 p. 217. Used with permission.
  • 27. Over to you! • In what ways is your library moving beyond its established portfolio of services in support of digital scholarship? • What do you make of the emergent (and presently chaotic) information space defined by e-research initiatives, scholarly social networks, altmetrics, researcher profiling systems…? 27
  • 28. References (1/2) • Calhoun, Karen (2014). Exploring Digital Libraries. Chicago: ALA Neal-Schuman • Carr, Leslie, andTim Brody (2007) Size Isn’t Everything. D-Lib Magazine 13 (7/8) • Cybermetrics Lab, CSIC (2014). The RankingWeb of World repositories. Retrieved June, 2014 from http://repositories.webometrics.info 28
  • 29. References (2/2) • Erway, Ricky (2012) Lasting Impact: Sustainability of Disciplinary Repositories. Dublin, Ohio: OCLC Research. • Iriberri, Alicia, and Gondy Leroy (2009) A Life-Cycle Perspective on Online Community Success. ACM Computing Surveys 41(2):11 29