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DIRECT
MARKETING
AMEERUL HASAN
,MUJIMRC,Bhiwandi
Monday, May
27, 2013
1Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Direct Marketing
Direct marketing is the use of
consumer-direct channels to
reach and deliver goods and
services to customers without
using market middlemen.
Chapter No:10 - DIRECT MARKETING Ameerul Hasan Monday, May 27, 2013
2
Benefits of DM
 Market Demassification has resulted in
number of market niches
 Consumer Short of times
 Tired of traffic & Parking
 Toll free Numbers
 Website availabe 24 * 7
 Marketers commitment to service
 Growth of Courier Industry
Monday, May 27, 2013
3
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
 Avialablity of mailing list of almost any group
 Free Email Services
 SMS
 Less visibility to competitors
Monday, May 27, 2013
4
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Monday, May 27, 2013
5
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Methods of Direct Marketing
Face to Face selling
Direct Mail Marketing
Direct Response
Marketing
Data Base Marketing Mail order Marketing
Telemarketing
Tele/Home shopping
Monday, May 27, 2013
6
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Constructing a Direct Mail
Campaign
1 • Establish objectives
2 • Select target prospects
3 • Develop offer elements
4 • Test elements
5 • Execute
6 • Measure Sucess
Monday, May 27, 2013
7
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Telemarketing
 To attract new
customers
 Order goods &
services
 Inbound & Outbound
telemarketing
Monday, May 27, 2013
8
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Asian Sky Shop
 Customer watch a TV
program
demonstrating
merchandise & then
place for order by
telephone
Monday, May 27, 2013
9
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Monday, May 27, 2013Chapter No:10 - DIRECT MARKETING Ameerul Hasan
10
Chose & Select on net
Monday, May 27, 2013
11
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Data Base Marketing
 Planet M Database
marketing activity
Monday, May 27, 2013
12
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Monday, May 27, 2013
13
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Interactive Marketing
Monday, May 27, 2013
14
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Micro Site
Monday, May 27, 2013
15
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Public & Ethical Issues in DM
Monday, May 27, 2013
16
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
1 Avon Products, Inc
 2011 Net Sales: $11.3 billion ,Country: USA
 Avon is the founder of modern direct selling and the acknowledged world
leader in cosmetics, fragrances and toiletries. Avon’s well-known product
lines include Avon Color, Anew, Skin So Soft™, Advance Techniques Hair
Care and Avon Naturals and mark™.
 2010 Rank: 1
2010 Net Sales: $10.9 billion
Sales Method: Person-to-person
Compensation Structure: Single-level and multi-level
Products: Beauty, fashion jewelry, apparel
Markets: 100
Salespeople: 6.5 million
Employees: 42,000
Headquarters: New York, N.Y.
Executive: Sheri McCoy
Year Founded: 1886
Stock Symbol: AVP—NYSE
www.avon.com
Monday, May 27, 2013
17
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
2. Amway
 2011 Net Sales: $10.9 billion,Country: USA
 Amway offers consumer products and business opportunities in more than
80 countries and territories worldwide through more than 3 million
distributors. Top-selling brands for Amway are NUTRILITE vitamin, mineral
and dietary supplements, ARTISTRY skin care and color cosmetics, and
eSpring water treatment systems. Alticor is the parent company of Amway.
 2010 Rank: 2
2010 Net Sales: $9.2 billion
Sales Method: Person-to-person
Compensation Structure: Multi-level
Products: Cosmetics, personal care, food and beverage, home care,
wellness
Markets: 80
Salespeople: 3 million
Employees: 20,000
Headquarters: Ada, Mich.
Executives: Steve Van Andel and Doug DeVos
Year Founded: 1959
www.amway.com
Monday, May 27, 2013
18
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
3. Herbalife Ltd.
 2011 Net Sales: $3.5 billion,Country: USA
 Herbalife is a global nutrition company that sells nutritional supplements
and weight-management and personal-care products. Its products have
been developed by scientists, physicians and nutrition experts, including
Nobel laureate in medicine Louis Ignarro, Ph.D.
 2010 Rank: 5
2010 Net Sales: $2.7 billion
Sales Method: Person-to-person
Compensation Structure: Multi-level
Products: Cosmetics and personal care
Markets: 79
Salespeople: 2.7 million
Employees: 5,000
Headquarters: Los Angeles, Calif.
Executive: Michael O. Johnson
Year Founded: 1980
Stock Symbol: HLF—NYSE
www.herbalife.com
Monday, May 27, 2013
19
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
7. Tupperware Brands Corp.
 2011 Net Sales: $2.6 billion,Country: USA
 Tupperware is a global direct seller of innovative, premium products across
multiple brands and categories through an independent salesforce. Product
brands and categories include design-centric preparation, storage and
serving solutions for the kitchen and home as well as beauty and personal-
care products.
 2010 Rank: 7
2010 Net Sales: $2.3 billion
Sales Method: Person-to-person and party plan
Compensation Structure: Single-level and multi-level
Products: Storage and serving products; beauty, personal care
Markets: 100
Salespeople: 2.6 million
Employees: 13,500
Headquarters: Orlando, Fla.
Executive: Rick Goings
Year Founded: 1946
Stock Symbol: TUP—NYSE
www.tupperware.com
Monday, May 27, 2013
20
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Direct Selling Versus Direct
Marketing
Monday, May 27, 2013
21
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Strength of Direct Marketing
 Focused
 Cost effective
 Immediate & Flexible
 Tailored Messages
 Rapid delivery
 Relationship building
Monday, May 27, 2013
22
Chapter No:10 - DIRECT MARKETING Ameerul Hasan
Weakness Of DM
 Intrusive
 Costly
 Fraud
 Lack of awareness
 Privacy Concern
Monday, May 27, 2013
23
Chapter No:10 - DIRECT MARKETING Ameerul Hasan

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  • 1. DIRECT MARKETING AMEERUL HASAN ,MUJIMRC,Bhiwandi Monday, May 27, 2013 1Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 2. Direct Marketing Direct marketing is the use of consumer-direct channels to reach and deliver goods and services to customers without using market middlemen. Chapter No:10 - DIRECT MARKETING Ameerul Hasan Monday, May 27, 2013 2
  • 3. Benefits of DM  Market Demassification has resulted in number of market niches  Consumer Short of times  Tired of traffic & Parking  Toll free Numbers  Website availabe 24 * 7  Marketers commitment to service  Growth of Courier Industry Monday, May 27, 2013 3 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 4.  Avialablity of mailing list of almost any group  Free Email Services  SMS  Less visibility to competitors Monday, May 27, 2013 4 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 5. Monday, May 27, 2013 5 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 6. Methods of Direct Marketing Face to Face selling Direct Mail Marketing Direct Response Marketing Data Base Marketing Mail order Marketing Telemarketing Tele/Home shopping Monday, May 27, 2013 6 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 7. Constructing a Direct Mail Campaign 1 • Establish objectives 2 • Select target prospects 3 • Develop offer elements 4 • Test elements 5 • Execute 6 • Measure Sucess Monday, May 27, 2013 7 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 8. Telemarketing  To attract new customers  Order goods & services  Inbound & Outbound telemarketing Monday, May 27, 2013 8 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 9. Asian Sky Shop  Customer watch a TV program demonstrating merchandise & then place for order by telephone Monday, May 27, 2013 9 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 10. Monday, May 27, 2013Chapter No:10 - DIRECT MARKETING Ameerul Hasan 10
  • 11. Chose & Select on net Monday, May 27, 2013 11 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 12. Data Base Marketing  Planet M Database marketing activity Monday, May 27, 2013 12 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 13. Monday, May 27, 2013 13 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 14. Interactive Marketing Monday, May 27, 2013 14 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 15. Micro Site Monday, May 27, 2013 15 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 16. Public & Ethical Issues in DM Monday, May 27, 2013 16 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 17. 1 Avon Products, Inc  2011 Net Sales: $11.3 billion ,Country: USA  Avon is the founder of modern direct selling and the acknowledged world leader in cosmetics, fragrances and toiletries. Avon’s well-known product lines include Avon Color, Anew, Skin So Soft™, Advance Techniques Hair Care and Avon Naturals and mark™.  2010 Rank: 1 2010 Net Sales: $10.9 billion Sales Method: Person-to-person Compensation Structure: Single-level and multi-level Products: Beauty, fashion jewelry, apparel Markets: 100 Salespeople: 6.5 million Employees: 42,000 Headquarters: New York, N.Y. Executive: Sheri McCoy Year Founded: 1886 Stock Symbol: AVP—NYSE www.avon.com Monday, May 27, 2013 17 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 18. 2. Amway  2011 Net Sales: $10.9 billion,Country: USA  Amway offers consumer products and business opportunities in more than 80 countries and territories worldwide through more than 3 million distributors. Top-selling brands for Amway are NUTRILITE vitamin, mineral and dietary supplements, ARTISTRY skin care and color cosmetics, and eSpring water treatment systems. Alticor is the parent company of Amway.  2010 Rank: 2 2010 Net Sales: $9.2 billion Sales Method: Person-to-person Compensation Structure: Multi-level Products: Cosmetics, personal care, food and beverage, home care, wellness Markets: 80 Salespeople: 3 million Employees: 20,000 Headquarters: Ada, Mich. Executives: Steve Van Andel and Doug DeVos Year Founded: 1959 www.amway.com Monday, May 27, 2013 18 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 19. 3. Herbalife Ltd.  2011 Net Sales: $3.5 billion,Country: USA  Herbalife is a global nutrition company that sells nutritional supplements and weight-management and personal-care products. Its products have been developed by scientists, physicians and nutrition experts, including Nobel laureate in medicine Louis Ignarro, Ph.D.  2010 Rank: 5 2010 Net Sales: $2.7 billion Sales Method: Person-to-person Compensation Structure: Multi-level Products: Cosmetics and personal care Markets: 79 Salespeople: 2.7 million Employees: 5,000 Headquarters: Los Angeles, Calif. Executive: Michael O. Johnson Year Founded: 1980 Stock Symbol: HLF—NYSE www.herbalife.com Monday, May 27, 2013 19 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 20. 7. Tupperware Brands Corp.  2011 Net Sales: $2.6 billion,Country: USA  Tupperware is a global direct seller of innovative, premium products across multiple brands and categories through an independent salesforce. Product brands and categories include design-centric preparation, storage and serving solutions for the kitchen and home as well as beauty and personal- care products.  2010 Rank: 7 2010 Net Sales: $2.3 billion Sales Method: Person-to-person and party plan Compensation Structure: Single-level and multi-level Products: Storage and serving products; beauty, personal care Markets: 100 Salespeople: 2.6 million Employees: 13,500 Headquarters: Orlando, Fla. Executive: Rick Goings Year Founded: 1946 Stock Symbol: TUP—NYSE www.tupperware.com Monday, May 27, 2013 20 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 21. Direct Selling Versus Direct Marketing Monday, May 27, 2013 21 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 22. Strength of Direct Marketing  Focused  Cost effective  Immediate & Flexible  Tailored Messages  Rapid delivery  Relationship building Monday, May 27, 2013 22 Chapter No:10 - DIRECT MARKETING Ameerul Hasan
  • 23. Weakness Of DM  Intrusive  Costly  Fraud  Lack of awareness  Privacy Concern Monday, May 27, 2013 23 Chapter No:10 - DIRECT MARKETING Ameerul Hasan