2. Vision
To be the most inspiring global
infrastructure financial institution
Mission
To be an Indian multinational company
providing innovative infrastructure
financial solutions with focus on
equipment, projects and renewable
energy
2
3. SREI corporate milestones
• 1989 identified infrastructure sector as its core business &
started operations
• 1992 got listed on Bombay and Calcutta Stock Exchanges
• 1995 got listed on National Stock Exchange
• 1997 IFC, FMO and DEG invested as strategic equity partners
• 2002 Promoted India’s first Equipment bank - Quipo
• 2005 became the 1st Indian NBFC to be listed on the London
Stock Exchange
• 2006 Geographical expansion into Russia
• 2007 JV with BNP Paribas Lease Group, 100% subsidiary of BNP
Paribas
3
4. SREI’
SREI’s achievements
Rs 62 bn (USD 1.52 bn) of mn)
Rs 9.10 bn (USD 222 mn)
assets under management by funds under management by
SREI Venture capital
Rs 297 bn (USD 7.24 bn) Rs 9.66 bn (USD 235
under Infrastructure Advisory mn)
mn) IPO Mandates being
managed by Investment Banking
Rs 1092 mn (USD 26.63 mn)
Rs 7.10 bn (USD 173 mn)
mn) of Total Assets in Zao Srei of assets in Quipo
Leasing, Russia
4
5. Shareholding pattern
Foreign Holding 49.95%
GDRs Pvt Corp Bodies
0.60%
FIIs
49.11% Indian Public 10.81
NRIs/OCBs
Foreign
0.24% 11.78 Holding
49.95
Banks/Mutual 7.36%
Funds
Promoters Group 20.10%
Indian Public 11.78% 20.1
Promoters’
Pvt Corp bodies 10.81% Holding 7.36
Banks/ MF
**as on 30TH September
2007
Listed on the Bombay, National, Calcutta and London Stock
Exchange
5
6. SREI – Board of Directors
Name Previous experience
M. S. Verma, Chairman • Chairman & MD, State Bank of India,
• Chairman, TRAI
Salil K. Gupta, Chief Mentor • Chairman, West Bengal Industrial Development Corp.
• President, Institute of Chartered Accountants of India
Hemant Kanoria, Vice Chairman & Managing • President, Calcutta Chamber of Commerce
Director • Chairman, CII (ER) Infrastructure
B. Swaminathan, Nominee Director, IREDA • Director ( Finance) Coal India Ltd.
• Joint Secretary, Ministry of Finance, GoI
R. Sankaran, Director • Partner, Arthur Andersen
V. H. Pandya, Director • Senior Executive Director, SEBI
• Director, GIC Asset Management and Reliance Capital
S. Rajagopal, Director • CMD, Bank of India & Indian Bank
Sunil Kanoria, Director • Chairman & Managing Director, Quipo Infrastructure
Equipment Ltd.
Saud Siddique, Director • Former IFC East Asia head having vast experience in
infrastructure sector
S. Chatterjee, Whole time Director • Executive Director, UTI Bank
P. K. Pandey, Executive Director • Chartered Accountant, having vast experience in
infrastructure sector
K. K. Mohanty, Executive Director • Engineer, having vast experience in financial sector
6
8. Our Presence
Headquartered at Kolkata, we have pan India
presence with a network of 51 offices and with
transnational footprints in the Russian
Federation and Germany
Head Office 1 Overseas offices in Russia 3
Regional Offices 9
Branch & Field Offices 41
8
10. Infrastructure
Insurance Broking
Equipment
Construction, Mining, Oil & Gas, Non Life, Reinsurance & Life
Power, Ports, Telecom, Railways, Insurance Services
Aviation & Renewable Energy
10
11. Infrastructure Infrastructure Infrastructure
Financing Advisory Development
• Infrastructure Projects • Project Conceptualization • Roads, Power,Ports,
• Debt • Project Structuring Urban Infrastructure,
• Equity • Project Monitoring Airports & Mass Rapid
• Mezzanine • Fund Mobilisation Transit System (MRTS)
• Large ticket infrastructure • Advisory Services
equipment
11
12. Investment Banking Venture Capital
• IPOs / Public Offerings • Equity
• Debt & Equity Placement including Off • Mezzanine
Shore Funding
• Debt
• Merger & Acquisitions
12
13. STRATEGIC BUSINESS
Bank-
Equipment Bank- SREI Sahaj e-e- ZAO SREI Leasing,
Quipo Village Limited Russia
• Construction Common service centre
• Equipment Financing for
• Oil & gas providing
• e-governance Roads, Power,Ports,
• Telecom
• Energy Rental • e – commerce Mining & Airports
• Asset Valuation & Disposal • e- learning facilities
13
14. Market leader in equipment finance
Others
GE Capital SREI
6% 11%
30%
ABN Amro
7%
HDFC Bank ICICI Bank
Citicorp
9% 23%
14%
Source: SREI Estimates
14
15. Infrastructure Project: Financing
Roads Power Ports
• Participation at • Financing • Equipment linked
project small/medium size Project Financing
development stage projects with low
• Financing of select
gestation period
• Strategic alliance shipping lines/
with select • Structured coastal operations
companies with financing of Wind
• Project structuring
upside potential Turbine Generators
and debt financing/
(WTG)
• Project Debt syndication
Financing • Captive Power
projects (CPP) on
• Equipment linked
selective basis
Financing
• Mega power
projects –
syndications /
financing
15
16. Infrastructure Project: Financing
Railways Aviation Shipping
• Equipment linked • Hypothecated • Hypothecated
Project Financing Finance of aircrafts Finance
• Debt Financing • Asset financing to • Financing of
under Wagon Airlines and coastal operators
Investment aviation service
• Structured
Schemes (WIS) / operators
financing of oil
Container
• Letter of Credit tankers
Investment
Schemes (CIS)
schemes of Indian
Railways
• Tie up with the
major wagon
manufactures
16
17. Equipment Bank: Quipo
Domestic International
Equipment Equipment
Manufacturers Manufacturers
Equipment Knowledge Applications
Equipment
Bank
Equipment Information Operations Training Maintenance Crew
Idle Equipments
Construction
Companies
Other Equipment
Owners
17
18. Quipo World
Quipo Quipo Quipo Quipo Valuation &
Construction Oil & Gas Telecom Energy Rental Asset Disposal
•Provides trained, •Provides state-of •Provides complete •Rents eco-friendly •Provides plant &
qualified & the-art drilling “Plug-n-Play” gas based power machinery
experienced equipment service for service solutions for short valuation
operators along •Provides trained, operators to medium terms. •Provides online,
with the equipment qualified & •Holding IP1 •Each modular unit offline auctioning &
•On-site repairs & experienced license for Passive is of 600 KW – disposal service for
maintenance operators Infrastructure 1300 KW housed plant & machinery
•Bid support and •Provides advisory Services in to rugged •Only Indian
Advisory services services for •Only Indian containers. company focused
on equipment equipment company with •Provides power on valuation &
suitability for each suitability & successful on- plants up to 10 disposal of plant &
requirement equipment ground experience MW using number machinery
•Provides OEM & purchase in Tower Rental & of these units.
Quality in-house Co-location •Provides gas
maintenance of based combined
equipment heat solutions
India’s 1st Equipment India’s 1st Integrated India’s 1st Tower India’s 1st Energy India’s 1st
Rental Company Rig Rental Services Rental Rental Comprehensive
Equipment & Industrial
Valuer
18
19. Financial highlights
HY FY 08
USD Million FY04 FY05 FY06 FY07 (Sept ’07)
Total Income 28.21 31.69 55.42 97.57 66.43
PAT 4.98 6.90 11.80 19.32 14.11
71.10
PAT Growth YoY 39.90% 38.45% % 63.67% 77.24%
EPS (Rs.) 3.84 5.31 4.44 7.20 4.85*
Dividend Rate 15% 15% 16.5% 10% -
Total Capital 54.72 59.74 119.55 149.38 181.62
Book Value (Rs.) 26.75 30.51 37.14 44.32 48.08
Capital Adequacy
Ratio 18.48 16.15 19.75 14.04 14.9
Disbursements 261.78 392.67 605.06 1049.87 711
Total Assets under
Mgmt. 447.50 510.27 827.56 1239.64 1526.27
* Not Annualized
19
20. Strong balance sheet
USD Million FY04 FY05 FY06 FY07
Share Capital 13.03 13.03 26.60 26.60
Reserves & Surplus 22.25 26.94 73.51 92.64
Mezzanine Capital 19.43 19.75 19.42 30.13
Total Capital 54.72 59.74 119.55 149.38
Total Debt 177.60 220.61 393.83 775.60
Total 232.32 280.35 513.39 925.00
Net Block 4.08 4.34 54.57 106.00
Investments 5.73 12.07 25.33 35.71
Current Assets 253.13 270.38 449.54 795.08
Loans & Advances 16.05 17.43 20.51 41.76
Total Assets 279.00 304.23 549.96 978.62
Less : Current Liabilities 47.19 24.20 38.02 55.12
Misc. Expenditure 0.51 0.32 1.45 1.48
Total 232.32 280.35 513.39 925.00
20
21. Ratio Analysis
FY04 FY05 FY06 FY07
Return on Average Net worth 14.97 18.55 17.08 17.86
% % % %
Return on Average Equity 38.24 52.95 59.58 72.65
% % % %
Return on Average Assets 1.85% 2.37% 2.77% 2.53%
Net Interest. Margin / Average Total 4.51% 6.03% 6.74% 5.67%
Assets
Interest Expenses / Interest Income 55.71 43.87 48.58 55.74
% % % %
Price Earning Ratio 3.14 9.76 13.72 13.61
Price to Book Value 0.45 1.70 1.64 1.08
Dividend Payout 44.18 31.98 42.34 16.08
% % % %
Dividend Yield 12.47 2.90% 2.70% 2.08%
%
Debt Equity Ratio 5.67 6.06 4.19 6.84
21
23. What can be
Using Information Technology to transform India
Common Service Centers as vehicles for rural inclusion
23
24. COMMON MAN
Reaching the last man
AWARENESS
ACCESS
AFFORDABILITY
ACCEPTABILITY
CONTENT
CONNECTIVITY
COMPUTABILITY
EDUCATION
HEALTH
EMPOWERMENT
LIVELIHOOD
24
26. COMMON SERVICE CENTRES
• Under the National e-governance plan of Govt.
of India, which was announced by Dr.
Manmohan Singh, Hon’ble Prime Minister of
India on 15th August, 2005, Implementation of
Common Service Centres (CSCs) is the most
important event of the four pillars of the NeGP.
These Common Services Centres (CSCs) will
become Hubs or Community Centres for the
delivering all e-governance and other services to
the rural people.
26
27. CSC Project salient features
• 100,000 CSCs will be established all over India
• These will be set up in PPP mode on BOO basis
• These CSCs will be the delivery points of all Govt
services
• Private Partner can use these centres to sell any other
service / product
• Govt will give a minimum revenue support for G2C
services
• Profits from other business (eg B2B or B2C services) is
for the SCA (Service Center Agency -the private partner)
• The selection of the SCA is done through a three stage
transparent bidding process
27
28. Current Status
• SREI-Wipro consortium has 22,473 CSCs
• Our network will cater to 18.98 crore population of India
in five states – West Bengal, Bihar, Uttar Pradesh, Tamil
Nadu and Assam
• Largest ICT based chain
• Roll out has started in Hugli District
• We completed our back end work by October end (7
months)
• Data Center is up, portal is up, wireless network is being
rolled out in tandem with CSCs
• Operation rollout began in November
• 100 centres up and a target of 1000 by each month end
28
29. BENEFITS OF COMMON SERVICE CENTRES
• Creating Entrepreneurs – 22473
businesses created in the beginning itself
• Bridging the Digital Divide
• Government at the doorsteps of people
• Access to all services available in urban
areas
• Access to rural markets
• Usable education
30. SAHAJ USP
• Largest ICT based network with 22473
Centres catering to 19 crores of India’s
population
• Network as monopoly. Barriers to entry for
others.
• Huge community support. Government &
Local Bodies’ support in servicing people
• Custom made & state of the art
infrastructure with complete automation
30
31. • Positioning itself as a Business Integrator
• Integrating across IT and Infrastructure
• Making CSCs work beyond ribbon cutting
• Making technology simpler and affordable
32.
33. Partnerships
• Wipro – IT Partner
• Oracle – IT Software Infrastructure
Partner
• Intel – World Ahead Alliance
• Red Hat – Open Source Partner
• SmartBridges – Connectivity Partner
• PWC – eGovernance partner for West
Bengal
• Delloitte – eGovernance partner for
Bihar
34. Business Logic
• To access various services, a villager has to
go to the block headquarter or other nearest
town. He loses his daily wage and incurs
transportation costs to access services, even if
they are free.
• Service delivery is not assured
• Non-availability of many products & services
• Shared Access Model
• Aggregation of services and delivery through a
kiosk based in his community, allows delivery
at minimal costs and time.
35. Existing Models
Number of
Project Authority Location
centres Revenue
1
BELLANDUR GRAM PANCHAYAT Karnataka 1 Rs 25million per annum
2
MYRADA KARNATAKA 1 Rs 750/month
3
TATA CONSULTANCY SERVICES ANDHRA PRADESH 1327 Rs 3000/month
4
GYANDOOT SAMITI MADHYA PRADESH 35 Rs.4375/month
5
16
HEWLETT PACKARD ANDHRA PRADESH Rs 14000/month
(incl 3 mobile vans)
6
ITC MP, UP, AP, KARN, RAJ 5500 Rs 15000/month
7
M.S.SWAMINATHAN RESEARCH
PONDICHERRY 12 Rs 1500/month
FOUNDATION
8
n-Logue communication TN, MP,MAH, GUJ,MP 2000 Rs. 4000 - 20000/month
9
WARNA VIBHAG SHIKSHAN
MAHARASTRA 54 Rs 34 million per annum
MANDAL
Source: Asia Pacific Research Centre, Stanford University, Nov 2005
35
36. LIMITATIONS IN THE EARLIER SCENARIO
1.Lack of sufficient variety of services
2.Lack of economies to capture & cater to mass
population
3.No aggregation of content & services
4.Lack of awareness of potential of rural markets
among other private investors
5.Top down delivery of services, hence not catering to
citizen specific requirements
6. Non-integration of private and government
initiatives
7. Unreliability of connectivity, power or service
delivery
36
39. Infrastructure Issues
• Connectivity
• Power
• IT infrastructure at kiosks
• Backend IT infrastructure
• Civil infrastructure at kiosks
39
40. Connectivity
• Dial up Availability of services
Reliability
• Data Card
Redundancy
• Broad Band
Bandwidth available
• GPRS / CDMA Spectrum issues
• CorDect Capital expenditure
• VSAT Recurring expenditure
• WiLD Availability of equipment
• Wi-Fi
• Wimax
40
41. Availability
• Coverage is poor in most
areas
• ADC and USOF have not
helped so far
• USOF towers are overkill
• Bandwidth low in GPRS,
CorDect etc
• Wimax not yet commercial
• VSAT recurring exp too high
• Patchwork not reliable
41
42. Power
• Availability
• Quality
• Survey, Data
• Solar
• Gensets
• UPS
• Biofuels
42
43. CSC IT
• How much hardware?
• Content, connectivity, computability
• Scalability
• Remote Management
• Power efficiency
• Capital Expenditure
• OS
• Language and localization
43
44. SCA IT
• How much hardware and software?
• Service Oriented Architecture
• Scalability, Availability
• Integration
• Portal
• Security
44
45. CSC Civil
• Wide spread geography
• Time
• Cost
• Standardization
• Branding
• Attraction
• In sync with communities? Rural? Ethnic?
45
46. Human Resource
• 22473 VLEs
• 650 employees + teams of Wipro,
Delloitte, Oracle & Intel
• Attitude
• Subsidy
• Bankability
• Trainability
• Training issues
46
48. Revenue Challenges
• Everything looks good on paper
• VLE needs to be a genius to do all this
• Financial viability
• Scalability
• Replicability
• Ease of training
• Cash handling issues
48
49. Technology Risks
• Obsolescence
• Free broadband
• Newer technologies
• Competing models
• Mobile governance
• Who moved my cheese
49
50. Publicity & Capacity Building
• Differing perspectives of different people
• Publicity
• Ownership
• Department, District Admin & Local Admin
sensitization
• Varied interests of intermediaries
• Logical Framework & Results Based
Management
• Training infrastructure
• Costs
50
51. Politico-administrative Challenges
• New initiative by every new set of officers,
by every new government, by new cartels
• Our people/their people
• M-Governance
• USOF
• E-Districts
• Local resistance
51
52. Value
• Because of scale & expertise in
infrastructure, SREI has been able to run
down costs and meet these challenges
• Need to give value to each customer –
Government, Citizens, Service Providers
• The best teams will be harnessed to set
up one of the largest networks
52
54. Kiosk Anatomy
• Laptops
SAHAJ
• Peripherals
• Brand Space
• Power Supply
• Wi-Fi (CPE)
7
• Printers (Multi Functional
Device) etc
• Each CSC to be financed to the Franchisee.
• One kiosk to be set up per 6 villages addressing about 9437population
• To be located in the market place, Block offices, gram panchayat office etc
• Biometrics and smart card readers can be attached
56. Operational Plan
• About 4937 kiosks to be setup across 14 districts of rural
Bengal, 5565 in Bihar, 2833 in Assam, 1045 in Tamil
Nadu & 8118 in Uttar Pradesh.
• The ratio of setup shall be 1 kiosk for every 6 villages or
as may be required after detailed survey.
• Each kiosk shall be under the responsibility of a Village
level entrepreneur (VLE) to be selected through standard
norms.
• The capital expenditure of the Kiosk (about Rs 133K)
shall be borne by the entrepreneur. The cost of the
infrastructure is about Rs 250 K in the market
• Finance facility would be extended to the entrepreneur for
availing Kiosk assets.
61. Sahaj Mitra Portal
Sahaj Mitra Login
Enter UserID
Enter Password
Click Login
Help Line
Call Helpline
Send mail to
support
Call to mobile for
support
Call Headquarter
61
63. Sahaj Mitra Portal
Profile Management
My Messages
Message from
Sahaj Admin
Message from
other VLEs
Update Profile
Change your
personal
information
Change Password
63
64. Sahaj Mitra Portal
Activate SKash Card
Click on the link
to activate your
SKash card
64
65. Sahaj Mitra Portal
SKash Card
Activation
Card Number will
be same as VLE
ID
PIN 4 digit
number
Confirmation of
the PIN
Remember this
PIN. For any paid
service you need
to put your card
number and PIN
65
66. Sahaj Mitra Portal
SKash Card
Activation
Once SKash card
is activated
successfully, VLE
can use the card
number to avail
any paid services
SKash Card
Details info will
be shown in the
Home Page.
66
67. Sahaj Mitra Portal
SKash Card Details
Once SKash card
is activated
successfully,
SKash Card
Details info will
be shown in the
Home Page.
Initial Balance
will be displayed
there.
Card can be
recharged by
clicking Recharge
link (Red)
Transaction
History could be
displayed for the
VLE (Blue)
67
68. Sahaj Mitra Portal
Recharge SKash
Card
Payment Mode
could be of two
types – 1. ECS
transaction and
2. Demand Draft
Transaction
number or
Demand Draft
number needs to
be entered
Amount needs to
be given
68
69. Sahaj Mitra Portal
SKash Card
Activation
Once SKash card
is activated
successfully, VLE
can use the card
number to avail
any paid services
SKash Card
Details info will
be shown in the
Home Page.
69
70. Sahaj Mitra Portal
SKash Card
Recharge
Amount Charged
will be shown
here
Remaining
Balance will be
increased once it
is recharged
Transaction History
Click on the
Transaction
History to see
the transactions
done by VLE
70
71. Sahaj Mitra Portal
Transaction History
No Transaction
has been done by
this VLE yet. So
No record is
coming
Now one
transaction needs
to be done so
that records
could be
displayed here
71
72. Sahaj Mitra Portal
VLE Customer
Registration
In HOME page click
on Customer
Registration. This
customer is VLE’s
customer/Villagers.
72
73. Sahaj Mitra Portal
VLE Customer
Registration
VLE will help
his/her customer to
fill up the forms
and get him
registered
Mandatory fields
are marked as red
star
Once the form is
filled up terms and
conditions
agreement needs to
be accepted
Click on Continue
73
74. Sahaj Mitra Portal
VLE Customer
Registration
After successful
creation of the
account it will show
the select service
page.
List of services will
be displayed here
along with the
rates
Multiple services
could be chosen
This step could be
skipped as well
Click continue
74
75. Sahaj Mitra Portal
VLE Customer
Registration
It will show the
total rate of the
selected services
SKash card details
need to be
provided
Card number will
be same as VLE ID
PIN needs to be
entered twice
Click Submit
75
76. Sahaj Mitra Portal
VLE Customer
Registration
It will ask for the
final confirmation
before deducting
the money from
SKash Card account
Click Confirm
Once done go back
to the home page
and check
Transaction History
link
76
77. Sahaj Mitra Portal
VLE Customer
Registration
Click on
Transaction History
77
78. Sahaj Mitra Portal
Transaction History
In HOME page click
on Transaction
History. All the
transactions done
by the VLE in a
given date range
will be displayed.
78
79. Sahaj Mitra Portal
VLE Customer Login
Now VLE customer
has been
registered. So he
can login into the
system using his ID
and password
79
80. Sahaj Mitra Portal
VLE Customer Page
List of services will
be displayed here.
The services for
which payment has
been made, will be
ticked. Services not
selected by the
customer during
registration will be
crossed.
80
81. Sahaj Mitra Portal
VLE Customer Page
Click on Computer
Education
It will popup a new
window where
Basic Computer
Education will be
started.
81
82. Sahaj Mitra Portal
VLE Customer Page
In Computer
learning following
things will be
available
Linux
Office
Windows
Internet
82
83. Sahaj Mitra Portal
VLE Customer Page
Click on English
Education.
It will popup the
English education
portal
Login into it. (This
login will be
removed later)
83
84. Sahaj Mitra Portal
VLE Customer Page
English Education
screen will come up
84
85. Sahaj Mitra Portal
VLE Customer Page
Job Registration Form
Click on Job
Registration Page
Enter the details
Save
85
86. Sahaj Mitra Portal
VLE Home Page >>
Service
Catalogue
Click on Service
Catalogue link
86
87. Sahaj Mitra Portal
VLE Home Page >>
Service
Catalogue
List of services
both free and paid
will be displayed
Rate will be given
in the list for paid
services
87
88. Sahaj Mitra Portal
VLE Home Page >>
Register
Grievance
In HOME page click
on Register
Grievance Page.
VLE Customer can
lodge his grievance
and send it to any
govt dept.
It is a paid service
88
89. Sahaj Mitra Portal
VLE Home Page >>
Register
Grievance
If VLE customer is a
registered user, he
can select
Registered User
radio button and
enter his ID.
Click on Lodge
Grievance
89
90. Sahaj Mitra Portal
VLE Home Page >>
Register
Grievance
If VLE customer is a
registered user, his
existing personal
information will be
auto populated
Grievance details
could be given here
Click Submit
90
91. Sahaj Mitra Portal
VLE Home Page >>
Register
Grievance
Select Lodge
Grievance and
make payment for
it
91
92. Sahaj Mitra Portal
VLE Home Page >>
Register
Grievance
Enter SKash card
number and PIN
here.
Click Confirm
92
93. Sahaj Mitra Portal
VLE Home Page >>
Register
Grievance
Once payment
made it will
generate a receipt
with unique
grievance ID
Grievance could be
tracked later using
this ID.
VLE can give a
printout to the
customer
93
94. Sahaj Mitra Portal
VLE Home Page >>
Grievance Status
Click on Grievance
Status on home
page
94
95. Sahaj Mitra Portal
VLE Home Page >>
Grievance Status
Enter Grievance no
to track the
grievance already
lodged
Click on Check
Status
95
96. Sahaj Mitra Portal
VLE Home Page >>
Grievance Status
Current status of
the Grievance will
be shown in this
page
96
97. Sahaj Mitra Portal
VLE Home Page >>
Add Service
If VLE customer
wants to have some
more add services
which he didn’t
select during his
registration, ADD
Service link needs
to be clicked
97
98. Sahaj Mitra Portal
VLE Home Page >>
Add Service
Added services will
be displayed in VLE
Customers Home
Page.
98
99. Sahaj Mitra Portal
VLE Home Page >>
Govt. Form
Govt. Form will be
available here
Click any of the
Govt Form link
99
100. Sahaj Mitra Portal
VLE Home Page >>
Govt. Form
Short Description of
each Govt. Form
will be displayed
here
You can take the
printout of the
forms.
100
101. Sahaj Mitra Portal
VLE Home
Page>>Feedback
In HOME page click
on Give Feedback
link.
101
102. Sahaj Mitra Portal
VLE Home
Page>>Feedback
VLE/Customer can
lodge their
Request/Feedback/
Complain or
Suggestion to Sahaj
102
103. Sahaj Mitra Portal
VLE Home
Page>>Update
Profile
VLE can update his
personal
information by
clicking Update
Profile
103
104. Sahaj Mitra Portal
VLE Home
Page>>Update
Profile
Update existing
information and
click on Update
button.
104
105. Sahaj Mitra Portal
VLE Home
Page>>Update
Profile
Once successfully
updated it will
show the message.
105
106. Sahaj Mitra Portal
VLE Home
Page>>Sahaj
Mitra of the
Month
Based on some
criteria VLE of the
month will be
selected by Sahaj
Admin.
The name will be
displayed in VLE
portal for the
entire month
106
107. Sahaj Mitra Portal
VLE Home
Page>>Corporate
Service
Following corporate
service will be
added to the VLE
Portal
Services from ICICI
Prudential
BSNL
Railway Ticketing
Rural PCs from
Intel
Berger Paints –
storehouse in kiosk
Wipro pheripherals
107
108. Last mile connectivity
• Independent Last Mile Connectivity using
WiFi 802.11b/g
• 512 kbps connectivity will be delivered at
each CSC
• smartBridges is the network partner
• This network will enable IPTV, VoIP and
IPBX and so meet Bharat Nirman targets
