2. Etiquette
Etiquette is a code of behavior that delineates
expectations for social behavior according to
contemporary conventional norms within a
society, social class, or group.
3. Understand how etiquette is an advantage
in business
• Etiquette helps in “self branding”
• Etiquette also facilitates the business
environment
• Knowledge & practice of etiquette makes you self
assured & confident
• Sometimes etiquette helps in getting past
difficult situations.
4. Wine
Wine is an alcoholic beverage made
from fermented fruit juice, usually that of grapes.
6. Temperature
Type Of Wine Fahrenheit
Celsius
Sparkling 42 to 54 6
to 10
White 48 to 58 9
to 14
Red 57 to 68 13
to 20
7. Pour a Bottle of Wine
•Wrap a napkin around the neck for insulation.
•Hold the bottle in the palm of your hand, label
facing the guest, so he or she can observe the
vintage.
•Pour table wine down the inside of a glass.
•Bring the bottle to the glass and twist the bottle
over the glass to halt the drops to avoid spills.
16. Drinking Rules
• Avoid unfamiliar drinks
• Eat food while you drink
• Know your limit
• Accept a drink only when you really want one
• Drink to improve social relationship
• Respect the rights of individuals who do not drink
• Nondrinkers need not turn the glass upside down.
Just a polite “No thanks, I do not drink”
will do.