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MANAGING GLOBAL STRATEGIES
Multinational / International /
Global /Transnational Companies
Consumer Electronics Business :
How could Matsushita( Panasonic) evolve in
just two decades and become the undisputed leader in
the consumer electronics industry ?
Of the companies it overtook, why has Philips found
it so difficult to adjust to the industry changes ? Yet it
has survived .
While General Electric was eventually forced to
sell off its consumer electronics business ?
Branded packaged products

In branded packaged products like soaps and detergents

Unilever

how has
defended its dominant world
position for more than half a century ?

Procter &Gamble

How was
able to mount
thrust into international markets in the postwar era ?

Kao,

Why was the internationalization thrust of
the
dominant Japanese competitor in this industry, been
stalled in various markets, despite Kao’s formidable
technological capabilities, its highly efficient plants, and
its demonstrated marketing muscle ?
Telecommunications / Switching
Equipment
How has Sweden’s Ericsson enhanced its position
as a leader in the dynamic telecommunications
switching business ?

NEC’s

What is behind
gains in this highly
competitive global industry ?

ITT

Why was
, the most international of all the
telecommunication companies,forced to abandon its
planned entry into the US switching market , and then
to sell its formidable European telecommunication
business ?
The disappointments and failures of some
of those companies were not due to
inappropriate strategic analysis, but to
organizational deficiencies.
The challenge was how to develop the
organizational capability to do it.
The Nine Companies
Industry

American

European

Japanese

Branded
Packaged
Goods

Procter
&Gamble
(P& G)

Unilever

Kao

Consumer
Electronics

GE

Philips

Matsushita

Ericsson

NEC

Telecommu ITT
nications/
Switching
Key strategic Capabilities:
Multinational

Global

International

Building strong local
presence through
sensitivity and
responsiveness to
national differences

Building cost
advantages
through
centralized
global- scale
operations

Exploiting parent
company knowledge and
capabilities through
worldwide diffusion and
adaptation

Unilever
Philips
ITT

Kao
Matsushita
NEC

P&G
GE
Ericsson
Multinational Organizational
Model
Multinational Mentality : Management
regards overseas operations as a portfolio of
independent businesses
Decentralized Federation : Many key assets,
responsibilities and decisions decentralized
Personal Control : Informal HQ-subsidiary
relationships overlaid with simple financial controls
International Organizational
Model
International Mentality: Management
regards overseas operations as extension to a
central domestic corporation
Coordinated Federation : Many assets,
resources, responsibilities and decisions still
decentralized, but controlled from
headquarters
Administrative Control : Formal
management planning and control systems
allow tighter HQ- subsidiary linkage
Global Organizational Model
Global Mentality: Management treats
overseas operations as delivery pipelines
to a unified global market
Centralized Hub : Most strategic assets,
resources, responsibilities and decisions
centralized
Operational Control : Tight central control
of decisions, resources and information
Each of these nine companies had become a
large worldwide corporation by exploiting its
particular strategic capability.
However environmental forces had dramatically
changed the nature of the strategic demands in a
wide range of businesses and the traditional
approaches of the multinational, global and
international companies could no longer yield an
adequate response.
The challenges required a new solution
Understanding of the problemsIn the past GE, Kao and ITT was characterized by a single dominant
strategic demand. As a result , a company could compete effectively as
long as its capability fit the strategic demand of the business.

To compete effectively , a company had to develop
global competitiveness, multinational flexibility and
worldwide learning capability simultaneously.
This is where P& G , Unilever , NEC had responded effectively as they
broke away from their traditional models very early.
This break away to a new organizational model is termed as
Transnational Corporation.
A transnational organization is
perhaps the necessary response
to the changes in the international
operating environment as it links
environmental complexity ,
strategic demands and
organizational capabilities.
e.g.- Unilever as a Transnational Company
Multinational strategy- acquiring identity of its own
through sensitivity and responsiveness in the countries in
which it operates.
Global Strategy –Taking advantages of global economies
of scale in exporting from low- cost countries.
International Strategy : Developing and transferring
parent company knowledge through diffusion to its
subsidiaries across the world.

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Going global transnational management

  • 2. Multinational / International / Global /Transnational Companies
  • 3. Consumer Electronics Business : How could Matsushita( Panasonic) evolve in just two decades and become the undisputed leader in the consumer electronics industry ? Of the companies it overtook, why has Philips found it so difficult to adjust to the industry changes ? Yet it has survived . While General Electric was eventually forced to sell off its consumer electronics business ?
  • 4. Branded packaged products In branded packaged products like soaps and detergents Unilever how has defended its dominant world position for more than half a century ? Procter &Gamble How was able to mount thrust into international markets in the postwar era ? Kao, Why was the internationalization thrust of the dominant Japanese competitor in this industry, been stalled in various markets, despite Kao’s formidable technological capabilities, its highly efficient plants, and its demonstrated marketing muscle ?
  • 5. Telecommunications / Switching Equipment How has Sweden’s Ericsson enhanced its position as a leader in the dynamic telecommunications switching business ? NEC’s What is behind gains in this highly competitive global industry ? ITT Why was , the most international of all the telecommunication companies,forced to abandon its planned entry into the US switching market , and then to sell its formidable European telecommunication business ?
  • 6. The disappointments and failures of some of those companies were not due to inappropriate strategic analysis, but to organizational deficiencies. The challenge was how to develop the organizational capability to do it.
  • 7. The Nine Companies Industry American European Japanese Branded Packaged Goods Procter &Gamble (P& G) Unilever Kao Consumer Electronics GE Philips Matsushita Ericsson NEC Telecommu ITT nications/ Switching
  • 8. Key strategic Capabilities: Multinational Global International Building strong local presence through sensitivity and responsiveness to national differences Building cost advantages through centralized global- scale operations Exploiting parent company knowledge and capabilities through worldwide diffusion and adaptation Unilever Philips ITT Kao Matsushita NEC P&G GE Ericsson
  • 9. Multinational Organizational Model Multinational Mentality : Management regards overseas operations as a portfolio of independent businesses Decentralized Federation : Many key assets, responsibilities and decisions decentralized Personal Control : Informal HQ-subsidiary relationships overlaid with simple financial controls
  • 10. International Organizational Model International Mentality: Management regards overseas operations as extension to a central domestic corporation Coordinated Federation : Many assets, resources, responsibilities and decisions still decentralized, but controlled from headquarters Administrative Control : Formal management planning and control systems allow tighter HQ- subsidiary linkage
  • 11. Global Organizational Model Global Mentality: Management treats overseas operations as delivery pipelines to a unified global market Centralized Hub : Most strategic assets, resources, responsibilities and decisions centralized Operational Control : Tight central control of decisions, resources and information
  • 12. Each of these nine companies had become a large worldwide corporation by exploiting its particular strategic capability. However environmental forces had dramatically changed the nature of the strategic demands in a wide range of businesses and the traditional approaches of the multinational, global and international companies could no longer yield an adequate response. The challenges required a new solution
  • 13. Understanding of the problemsIn the past GE, Kao and ITT was characterized by a single dominant strategic demand. As a result , a company could compete effectively as long as its capability fit the strategic demand of the business. To compete effectively , a company had to develop global competitiveness, multinational flexibility and worldwide learning capability simultaneously. This is where P& G , Unilever , NEC had responded effectively as they broke away from their traditional models very early. This break away to a new organizational model is termed as Transnational Corporation.
  • 14. A transnational organization is perhaps the necessary response to the changes in the international operating environment as it links environmental complexity , strategic demands and organizational capabilities.
  • 15. e.g.- Unilever as a Transnational Company Multinational strategy- acquiring identity of its own through sensitivity and responsiveness in the countries in which it operates. Global Strategy –Taking advantages of global economies of scale in exporting from low- cost countries. International Strategy : Developing and transferring parent company knowledge through diffusion to its subsidiaries across the world.