SlideShare une entreprise Scribd logo
1  sur  43
Objectives
♠ To Revive the Tradition of Paan
♠ To Launch a Product unfolding the mindset & taste of
the Indian Palate
♠ To constantly deliver quality products and make our
organization a globally trusted brand
♠ To bring joy in every bite & excitement for different
taste
Index
♠ Paan – A Tradition
♠ Betel Leaf- The Amrut
♠ Market analysis
♠ Market Opportunities – Customer Analysis
♠ Marketing Mix
♠ USP
♠ SWOT Analysis
♠ Ansoff’s Matrix
♠ Boston Consulting Group Matrix
♠ Promotional Strategy
♠ Interactive Game on Paan
♠ Back Up Slides
PAAN is a Tradition
Betel Leaf - The Amrut
♠ According to traditional Ayurveda medicine, chewing areca nut and betel leaf is
a good remedy against bad breath
♠ Betel leaf juice is credited with diuretic properties.
♠ Betel leaves are beneficial in the treatment of nervous disorders.
♠ The betel leaf has analgesic and cooling properties.
♠ Betel leaves are useful in pulmonary afflictions suffered in childhood and old
age.
♠ Local application of the leaves is effective in treating sore throat
The Amrut of Life ♠ PAANAMRUT
What
• Premium quality ready-to-eat
Paan, hygienically packed
Who
• Vibrant youth, busy corporates &
businessmen, Energetic 21st century women
Why
• Inculcate healthy habits
• Enhance the overall quality of life
The Amrut of Life - PAANAMRUT
Market Analysis
Market Opportunities - PESTEL
• Government supports tobacco & nicotine free productsPolitical
• Supportive pricing strategy
• Disposable income not affected
Economic
• Reviving the tradition of mouth freshener with health benefits
• Instead of deforesting we are helping nature
Social
• Set up of Cancer research institute
• R & D on climate and soil
Technological
• Operations on Biogas & Solar Energy
• Rainwater harvesting
Environmental
• Employment of laborers as per Indian laborLegal
Segmentation & Targeting
♠ Regular Paan Eaters and Paan Masala Gutkha Eaters are the people who will actually buy &
use our product
♠ Findings of research & analysis indicates that the group of Occasional Paan Eaters and Non-
Paan Eaters will strongly influences the purchase process
Market Opportunities – Customer Analysis
Positioning
100% tobacco free & nicotine free Benefits from organically grown Betel leaves
Segmentation & Targeting
Paan Masala &
Gutkha
Regular Paan Eaters
Occasional Paan
Eaters
Non-Paan Eaters
(includes non
drinkers & smokers)
Market Opportunities – Customer Analysis
Marketing Mix (4 P’s)
at the
right time.
at the
right
price,
Right
product in
the right
place,
♠ Banarasi Meetha Paan ♠ Paan Pillets ♠ Paan Shots
♠ Banarasi Sada Paan ♠ Chocolate Flavoured Pillets ♠ Paan Kulfi
♠ Calcutta Meetha Paan ♠ Mint Flavoured Pillets ♠ Paan Chewing Gum
♠ Calcutta Sada Paan ♠ Rose Flavoured Pillets
♠ Maghai Meetha Paan ♠ Vanilla Flavoured Pillets
♠ Maghai Sada Paan ♠ Strawberry Flavoured Pillets
♠ Chhote Nawab Paan
♠ Paan Thandai
♠ Cocktail Paan
♠ Dry Fruit Paan
Product
All Paan’s comes with & without Areca nut (supari)
Core
Basic
Augmented
Potential
P
R
O
D
U
C
T
♠ Aids Digestion
and Freshness
element
♠ Hygienic Packaged Paan
♠ Health Benefits
♠ Tobacco Free
♠ Variety of Flavours
♠ Diversification of the
product
♠ Product Mix &
Innovation
Product Levels
USP
♠ Refreshing Taste
♠ Safe & Hygienic
♠ Addictive Flavor
♠ 100% tobacco free & nicotine free
♠ For All age groups (Youthful)
♠ Digestive Aid
♠ FDA Certified
♠ 100% vegetarian
♠ Beatle leaves are grown organically
Future Product Innovation & Product Mix
♠ Non-Alcoholic Organic Paan Flavored Drink
♠ Organic Paan Drink
Paan Type Price Size
♠ Banarasi Sada Paan 20 15gms
♠ Banarasi Meetha Paan 30 20gms
♠ Calcutta Sada Paan 30 15gms
♠ Calcutta Meetha Paan 35 30gms
♠ Maghai Sada Paan 35 15gms
♠ Maghai Meetha Paan 45 30gms
♠ Chhote Nawab Paan 30 15gms
♠ Paan Thandai 30 25gms
♠ Cocktail Paan 30 30gms
♠ Dry Fruit Paan 50 40gms
♠ Hum Tum Paan 50 40gms
♠ Paan Pellets 25 1 Box - 10 Pillets, 20 gms
♠ Chocolate Flavored Pellets 30 1 Box - 10 Pillets, 20 gms
♠ Mint Flavored Pellets 30 1 Box - 10 Pillets, 20 gms
♠ Rose Flavored Pellets 30 1 Box - 10 Pillets, 20 gms
♠ Vanilla Flavored Pellets 30 1 Box - 10 Pillets, 20 gms
♠ Strawberry Flavored Pellets 30 1 Box - 10 Pillets, 20 gms
♠ Paan Shots 20 1 Blended shot 50 ml
♠ Paan Kulfi 20 40gms 1 slab
♠ Paan Chewing Gum 5 1 Strip – 6 Chewing Gum’s
♠ Organic Paan Drink 650 750ml
Pricing
♠ Premium pricing (also called prestige pricing)
is our strategy
♠ Pricing at or near the high end of the possible
price range will help attract status-conscious
consumers
♠ The high premium pricing will enhance and
reinforce our Brand image
♠ Brand and product attributes such as eco-
labelling will add value for consumers and
also attract premium pricing
♠ The price will be an indication of good quality
♠ Its a sign of self worth - "They are worth it;" it
authenticates the buyer's success and status;
it is a signal to others that the owner is a
member of an exclusive group
♠ Packaging & Manufacturing
unit located at Panvel
♠ Centrally located
♠ Surrounded by greenery
♠ Easy accessibility
♠ Close to Railway
♠ Final product can be easily
transported to various parts of
Mumbai
Place
Promotional Strategy
Promotional Strategy
♠ Active social media pages to interact with our
♠ Also promote our initiatives
♠ All Major Travel, news , entertainment portals to show
Launch campaign
♠ Launch PaanAmrut Website: 1st interactive Paan Site with
Blogs, CSR Activities, Campaigns, Event Presence, Tradition
of Paan Unfolded
♠ Tie up with online partners for offering discount coupons as
a visitor registers on the site Tie up with various leading
restaurants providing authentic Indian food
Betel Leaves procured
from farm in Panvel
near processing and
packaging unit
Paan Ingredients
assembled at the
factory
Assembly line for
Production and
Packaging of the
products
Stored in climate
controlled rooms
under distribution
stage
Marketing
Distribution Product
transported within 24
hours
Reaches
Franchises, Outlets &
Distributors in
Mumbai
Distribution Process
SWOT
AnalysisOppurtunity
Threats
Strengths
Weakness
STRENGTHS
India’s abundance of natural agricultural
resources makes the market attractive to
investors from all food sub-sectors
Understanding of Indian consumer
behavior
Effective & attractive packaging
Scope for considerable expansion across
all formats and across all regions of the
country
SWOT Analysis
Strong R & D leading to innovation
Strong and well differentiated brand
Wide distribution network
Strong marketing team
Quantity & variety
WEAKNESSES
Agriculture remains inefficient and is
vulnerable to climatic changes
Infrastructure is notoriously
inadequate. A 500km road journey
can take as much as 24 hours owing
to poor road conditions, congestion
and tolls
Unable to have world wide
operations
Low market share
Limited financial resources
Lack of awareness among
prospective customer
SWOT Analysis
OPPORTUNITIES
Helps in improving people diet & daily
lives
Changing life style of people
Company has advantage of economies
of scale in packaging and advertising
Government is actively seeking
investment in the food processing and
agribusiness industries
Government deregulation
Potential for expansion in smaller town
is still available
Competitive advantage over local market
SWOT Analysis
!
THREATS
Introduction of new substitute products
Changing customer needs/tastes
Increased government regulation
Logistical problems, underdeveloped
service networks and poor
infrastructure hinder development of
the industry
SWOT Analysis
Market
Penetration
Product
Development
Market
Development
Diversification
New NewExisting Existing
Market
Product
Ansoff’s Matrix
•Existing market and New
product indicated “Product
Development” stage
•Packaging existing product in
new way
•Introducing new product into
existing market
•Research & development and
innovation
•Detailed insights into customer
needs (and how they change)
•Being first to market
Boston Consulting Group Matrix
Question
mark Star
Dog Cash
cow
BCG Matrix
Market Share
MarketGrowth
HighLow
HighLow
Question
marks
represent
business units
having low
relative
market share
and located in
a high growth
industry.
Potential to gain market share and become a star, and
eventually a cash cow
Plan to increase
market share by 5%
by end of 2013
Plan to increase
market share up to
12% by end of 2015
Plan to increase
market share up to
23% by end of 2020
Strategy to increase Market Share
♠ Plans to introduce Paan Parlor as one of the
major step to increase Market Share
Strategy to increase Market Share
Packaging and labeling
Paan ingredients
Packaging and labeling
List of ingredients
♠Betel Leaf (Paan Patta)
♠Lime Stone Powder and water (Chuna)
♠Catechu and water (Kattha)
♠Sugar, Powder rose leaves, Menthol & red food color
♠Mix of vegetable and fruit powder (Heera Panna)
♠Diced Betel Nut (Supari)
♠Dates (Khajoor)
♠Grated Saffron Betel Nut (Kesari Supari)
♠Green Leaves (Hara Patta)
♠Gulab Chutni
♠Green Gold Chutney
♠Elaichi (Cardamom)
So Just
enjoy your
Paan !!!
THANK YOU
Back up
Q. No. Type Questions Options
Tick
Here
1 when How many time in a week you would like to have Masala Paan
1
2
3
4
5
More then 5
2 where Will you prefer to have Paan from local tapri or from reputed brand
Branded Paan
Tapri Paan
Other then this
3 when
How many times you will like to have branded paan if it is safe, tasty and
health beneficial
1
2
3
4
5
More then 5
4
Mouth Freshner
flavour/type
After a meal, what would you like to have as mouth freshner?
Paan
Mukhwas
Fresh Gum
5
Mouth Freshner
flavour
What flavour of Paan you would prefer if avaliable
Chocolate
Rose
Mint
Khus Khus
6 Price How much you can spend on mouth freshner
10
15
20
25
7 Mouth Freshner buy
Do you buy your current mouth freshner / mukhwas from market or you
prefer home made
Market
Home made
8 how supari Do you have Paan with Supari or without Supari
With Supari
Without Supari
9 brand Have you ever had Paan before
Yes
No
10 when time Time of having Paan
After breakfast
After lunch
After evening breakfast
After dinner
11 who Do you allow your spouse/GF/Children to have Branded PAAN?
Yes
No
12 brand
Do you know any branded PAAN company? or Any specialize PAAN wala
? Yes
If Yes, Then specify_____
13 general As a Paan connoisseur do you feel it is a decider of your personality
Not at all
A little
Somewhat
Very Much
Yes
No
14 brand As a consumer how do you perceive paan?
Product for freshness
Time pass
Value for Money
Use and throw
Optional
15 brand Overall, what is your reaction to the described product?
Poor
Fair
Good
Very Good
Excellent
16 benefits What is it that element you like about Paan
Mouth Freshner
Digestive Properties
Sweetness
Savoury
Other:
17 benefits What do you like least about a Paan ?
Juicy
Strong Flavour
Taste
Other:
18 benefits What would be your main reason for buying Paan?
Mouth Freshner
Digestive
Acquired Taste
Subsitute to Mouth
Freshner
Flavoured Tastes in
Paan
Reviving an Indian
Tradition
Other:
19 who Overall, how interested are you in buying Paan if it were available?
Neutral
Not very Interested
Not at all Interested
20 who Which of the following best describes your need for Paan?
I really need Paan because
nothing else can solve this
problem.
This is a minor
improvement over what I
currently use.
It looks okay but is about
the same as what I have
now.
My current Paan would
serve me better.
I do not eat Paan
I am willing to revive the
tradition of Paan in India
which has many healthy
benefits
21 Price
Based on the description, what price would you expect to pay for the
product?
Rs 10 - Rs 15 Regular
Rs 15 - Rs 30 Regular with
Flavour
Rs 30 - Rs 50 Premium
Rs 5 - Rs 10 Mini
22 Price
Assuming the new product is priced comparably to other major brands,
would you say it is ..
Very Good
Fairly Good
Average
Somewhat Poor
Very Poor
Not Sure / Can't Say
23 brand
Other than the product itself, which of the following would most influence
you when deciding to buy a Paan?
Commentary on the
internet/web site
Word-of-mouth
Sales/service
representative
Industry publications
Advertising
Trade shows/events
Other:

Contenu connexe

Tendances

Product development process of Dosa king
Product development process of Dosa kingProduct development process of Dosa king
Product development process of Dosa kingSaurabh Meena
 
presntation on lays (marketing)
presntation on lays (marketing)presntation on lays (marketing)
presntation on lays (marketing)Aleena Khalid
 
Cadbury's marketing ppt
Cadbury's marketing pptCadbury's marketing ppt
Cadbury's marketing pptSwati Luthra
 
Haldiram races past MNCs and regional rivals
Haldiram races past MNCs and regional rivalsHaldiram races past MNCs and regional rivals
Haldiram races past MNCs and regional rivalsPrajakta Shinde
 
Coffee wars in India : CCd taking on the global brands
Coffee wars in India : CCd taking on the global brandsCoffee wars in India : CCd taking on the global brands
Coffee wars in India : CCd taking on the global brandssampriti1991
 
product and price mix of Parle vs britania
product and price mix of Parle vs britaniaproduct and price mix of Parle vs britania
product and price mix of Parle vs britaniaNasrunnissa Aziz
 
Market mapping of packaged water & juice in india
Market mapping of packaged water & juice in indiaMarket mapping of packaged water & juice in india
Market mapping of packaged water & juice in indiarajeev681986
 
Rebranding Naurus---- Organization based in Pakistan
Rebranding Naurus---- Organization based in PakistanRebranding Naurus---- Organization based in Pakistan
Rebranding Naurus---- Organization based in Pakistanjaze223
 
Cafe Coffee Day vs Starbucks in India
Cafe Coffee Day vs Starbucks in IndiaCafe Coffee Day vs Starbucks in India
Cafe Coffee Day vs Starbucks in IndiaSHREYANSH VATS
 
Tata tea pgp30031 sec_b
Tata tea pgp30031 sec_bTata tea pgp30031 sec_b
Tata tea pgp30031 sec_bSameer Mathur
 
Distribution system of Perfetti
Distribution system of PerfettiDistribution system of Perfetti
Distribution system of Perfettiprasad Nayak
 

Tendances (20)

Product development process of Dosa king
Product development process of Dosa kingProduct development process of Dosa king
Product development process of Dosa king
 
presntation on lays (marketing)
presntation on lays (marketing)presntation on lays (marketing)
presntation on lays (marketing)
 
Haldi-Ram (Case Study)
Haldi-Ram (Case Study)Haldi-Ram (Case Study)
Haldi-Ram (Case Study)
 
Cadbury's marketing ppt
Cadbury's marketing pptCadbury's marketing ppt
Cadbury's marketing ppt
 
Haldiram races past MNCs and regional rivals
Haldiram races past MNCs and regional rivalsHaldiram races past MNCs and regional rivals
Haldiram races past MNCs and regional rivals
 
Asian paint ppt
Asian paint pptAsian paint ppt
Asian paint ppt
 
Coffee wars in India : CCd taking on the global brands
Coffee wars in India : CCd taking on the global brandsCoffee wars in India : CCd taking on the global brands
Coffee wars in India : CCd taking on the global brands
 
NIPPON PAINTS
NIPPON PAINTSNIPPON PAINTS
NIPPON PAINTS
 
Asian paints
Asian paintsAsian paints
Asian paints
 
product and price mix of Parle vs britania
product and price mix of Parle vs britaniaproduct and price mix of Parle vs britania
product and price mix of Parle vs britania
 
Market mapping of packaged water & juice in india
Market mapping of packaged water & juice in indiaMarket mapping of packaged water & juice in india
Market mapping of packaged water & juice in india
 
Rebranding Naurus---- Organization based in Pakistan
Rebranding Naurus---- Organization based in PakistanRebranding Naurus---- Organization based in Pakistan
Rebranding Naurus---- Organization based in Pakistan
 
Cafe Coffee Day vs Starbucks in India
Cafe Coffee Day vs Starbucks in IndiaCafe Coffee Day vs Starbucks in India
Cafe Coffee Day vs Starbucks in India
 
Tata tea pgp30031 sec_b
Tata tea pgp30031 sec_bTata tea pgp30031 sec_b
Tata tea pgp30031 sec_b
 
Tata tea
Tata teaTata tea
Tata tea
 
INDIAN TEA MARKET
INDIAN TEA MARKET INDIAN TEA MARKET
INDIAN TEA MARKET
 
Distribution system of Perfetti
Distribution system of PerfettiDistribution system of Perfetti
Distribution system of Perfetti
 
Starbucks- Diluk Perera
Starbucks- Diluk PereraStarbucks- Diluk Perera
Starbucks- Diluk Perera
 
MTR FOODS Ltd History & Details
MTR FOODS Ltd History & DetailsMTR FOODS Ltd History & Details
MTR FOODS Ltd History & Details
 
Bcg matrix of itc ltd
Bcg matrix of itc ltdBcg matrix of itc ltd
Bcg matrix of itc ltd
 

En vedette

Paan consumption impact on Health
Paan consumption impact on HealthPaan consumption impact on Health
Paan consumption impact on Healthsaurabh kumar
 
Betel leaves
Betel leavesBetel leaves
Betel leavesPPRC AYUR
 
Ds group by tahir
Ds group by tahirDs group by tahir
Ds group by tahirsumit7875
 
Hotel Brand Study: Orient-Express & Pan Pacific
Hotel Brand Study: Orient-Express & Pan PacificHotel Brand Study: Orient-Express & Pan Pacific
Hotel Brand Study: Orient-Express & Pan PacificGaurav Venkateswar
 
International Marketing Strategy for Pulse Candy
International Marketing Strategy for Pulse CandyInternational Marketing Strategy for Pulse Candy
International Marketing Strategy for Pulse CandyGaurav Singh Bisen
 
SM Lecture One : Introducing Strategy
SM Lecture One : Introducing StrategySM Lecture One : Introducing Strategy
SM Lecture One : Introducing StrategyStratMgt Advisor
 
ppt on masala products
ppt on masala productsppt on masala products
ppt on masala productsMohit Gadam
 
Business Level Strategies & Functional Level Strategies
Business Level Strategies & Functional Level StrategiesBusiness Level Strategies & Functional Level Strategies
Business Level Strategies & Functional Level StrategiesAyyazMehmood1988
 
New product development assignment
New product development  assignmentNew product development  assignment
New product development assignmentmizan_01
 
Business Strategy Analysis on Facebook
Business Strategy Analysis on FacebookBusiness Strategy Analysis on Facebook
Business Strategy Analysis on FacebookShanker Naik
 

En vedette (19)

Ds group
Ds groupDs group
Ds group
 
Mouth freshener
Mouth freshenerMouth freshener
Mouth freshener
 
Paan consumption impact on Health
Paan consumption impact on HealthPaan consumption impact on Health
Paan consumption impact on Health
 
Group work on challenges – DS CRP - Learning oriented M&E system -
Group work on challenges – DS CRP - Learning oriented M&E system - Group work on challenges – DS CRP - Learning oriented M&E system -
Group work on challenges – DS CRP - Learning oriented M&E system -
 
Betel leaves
Betel leavesBetel leaves
Betel leaves
 
Ds group by tahir
Ds group by tahirDs group by tahir
Ds group by tahir
 
Hotel Brand Study: Orient-Express & Pan Pacific
Hotel Brand Study: Orient-Express & Pan PacificHotel Brand Study: Orient-Express & Pan Pacific
Hotel Brand Study: Orient-Express & Pan Pacific
 
DS group
DS groupDS group
DS group
 
New product launch planing.
New product launch planing.New product launch planing.
New product launch planing.
 
International Marketing Strategy for Pulse Candy
International Marketing Strategy for Pulse CandyInternational Marketing Strategy for Pulse Candy
International Marketing Strategy for Pulse Candy
 
Kurkure new ppt
Kurkure new  pptKurkure new  ppt
Kurkure new ppt
 
SM Lecture One : Introducing Strategy
SM Lecture One : Introducing StrategySM Lecture One : Introducing Strategy
SM Lecture One : Introducing Strategy
 
ppt on masala products
ppt on masala productsppt on masala products
ppt on masala products
 
Business Level Strategies & Functional Level Strategies
Business Level Strategies & Functional Level StrategiesBusiness Level Strategies & Functional Level Strategies
Business Level Strategies & Functional Level Strategies
 
Pepsi marketing mix
Pepsi marketing mixPepsi marketing mix
Pepsi marketing mix
 
New product development assignment
New product development  assignmentNew product development  assignment
New product development assignment
 
Umbrella Branding
Umbrella BrandingUmbrella Branding
Umbrella Branding
 
Product launch ppt
Product launch pptProduct launch ppt
Product launch ppt
 
Business Strategy Analysis on Facebook
Business Strategy Analysis on FacebookBusiness Strategy Analysis on Facebook
Business Strategy Analysis on Facebook
 

Similaire à Marketing management presentation on Paan

Green Tea
Green TeaGreen Tea
Green TeaJu Naid
 
Produc line of squre food and beverage ltd
Produc line of squre food and beverage ltdProduc line of squre food and beverage ltd
Produc line of squre food and beverage ltdUITS,Dhaka
 
Fiji Bu Marketing Plan Presentation - MBA 437
Fiji Bu Marketing Plan Presentation - MBA 437Fiji Bu Marketing Plan Presentation - MBA 437
Fiji Bu Marketing Plan Presentation - MBA 437Rajniel Lal
 
Banana farali chivda recipe
Banana farali chivda recipeBanana farali chivda recipe
Banana farali chivda recipefood tech blog
 
Frooto ( Market Survey ), ( Promotion )
Frooto ( Market Survey ), ( Promotion )Frooto ( Market Survey ), ( Promotion )
Frooto ( Market Survey ), ( Promotion )MUHAMMAD RIAZ
 
Shan Foods.pptx
Shan Foods.pptxShan Foods.pptx
Shan Foods.pptxFragged
 
Emami_Zandu Pure Honey
Emami_Zandu Pure HoneyEmami_Zandu Pure Honey
Emami_Zandu Pure HoneyRohan Bharaj
 
Final Shan Project.ppt
Final Shan Project.pptFinal Shan Project.ppt
Final Shan Project.pptSirajAhmad63
 
The Hungry Hippie Business Plan Presentation
The Hungry Hippie Business Plan PresentationThe Hungry Hippie Business Plan Presentation
The Hungry Hippie Business Plan Presentationnurhudaaaaa
 
My project work in White thoughts and Branding
My project work in White thoughts and BrandingMy project work in White thoughts and Branding
My project work in White thoughts and BrandingAnudeep Gupta Pabba
 
Mother dairy price, product & place
Mother dairy  price, product & placeMother dairy  price, product & place
Mother dairy price, product & placeMrinalJohari
 
Patanjali Ghee Market Research Project
Patanjali Ghee Market Research ProjectPatanjali Ghee Market Research Project
Patanjali Ghee Market Research ProjectAshmita Gupta
 

Similaire à Marketing management presentation on Paan (20)

Parfait Pitch
Parfait PitchParfait Pitch
Parfait Pitch
 
Dawn Lee
Dawn LeeDawn Lee
Dawn Lee
 
Green Tea
Green TeaGreen Tea
Green Tea
 
Produc line of squre food and beverage ltd
Produc line of squre food and beverage ltdProduc line of squre food and beverage ltd
Produc line of squre food and beverage ltd
 
Fiji Bu Marketing Plan Presentation - MBA 437
Fiji Bu Marketing Plan Presentation - MBA 437Fiji Bu Marketing Plan Presentation - MBA 437
Fiji Bu Marketing Plan Presentation - MBA 437
 
Banana farali chivda recipe
Banana farali chivda recipeBanana farali chivda recipe
Banana farali chivda recipe
 
Frooto ( Market Survey ), ( Promotion )
Frooto ( Market Survey ), ( Promotion )Frooto ( Market Survey ), ( Promotion )
Frooto ( Market Survey ), ( Promotion )
 
Shan Foods.pptx
Shan Foods.pptxShan Foods.pptx
Shan Foods.pptx
 
Emami_Zandu Pure Honey
Emami_Zandu Pure HoneyEmami_Zandu Pure Honey
Emami_Zandu Pure Honey
 
Final Shan Project.ppt
Final Shan Project.pptFinal Shan Project.ppt
Final Shan Project.ppt
 
Gourmet Company Presentation
Gourmet Company PresentationGourmet Company Presentation
Gourmet Company Presentation
 
The Hungry Hippie Business Plan Presentation
The Hungry Hippie Business Plan PresentationThe Hungry Hippie Business Plan Presentation
The Hungry Hippie Business Plan Presentation
 
white thoughts
white thoughts white thoughts
white thoughts
 
My project work in White thoughts and Branding
My project work in White thoughts and BrandingMy project work in White thoughts and Branding
My project work in White thoughts and Branding
 
Mother dairy price, product & place
Mother dairy  price, product & placeMother dairy  price, product & place
Mother dairy price, product & place
 
Presentation1-josephineramirez
Presentation1-josephineramirezPresentation1-josephineramirez
Presentation1-josephineramirez
 
Lipton v
Lipton vLipton v
Lipton v
 
Johar joshanda adrak
Johar joshanda adrakJohar joshanda adrak
Johar joshanda adrak
 
Frugua
FruguaFrugua
Frugua
 
Patanjali Ghee Market Research Project
Patanjali Ghee Market Research ProjectPatanjali Ghee Market Research Project
Patanjali Ghee Market Research Project
 

Plus de Amit Maisheri - Senior Analyst at eClerx

Plus de Amit Maisheri - Senior Analyst at eClerx (6)

Trade Secret & Intellectual Property Rights
Trade Secret & Intellectual Property RightsTrade Secret & Intellectual Property Rights
Trade Secret & Intellectual Property Rights
 
Trade Blocs in International Marketing - European Union
Trade Blocs in International Marketing - European UnionTrade Blocs in International Marketing - European Union
Trade Blocs in International Marketing - European Union
 
Advertising Image of Women_Listerine & Corrective Advertising_Advertising Hea...
Advertising Image of Women_Listerine & Corrective Advertising_Advertising Hea...Advertising Image of Women_Listerine & Corrective Advertising_Advertising Hea...
Advertising Image of Women_Listerine & Corrective Advertising_Advertising Hea...
 
How e-mail, chat, ATM, Skype, VOIP, online submission (online forms), online ...
How e-mail, chat, ATM, Skype, VOIP, online submission (online forms), online ...How e-mail, chat, ATM, Skype, VOIP, online submission (online forms), online ...
How e-mail, chat, ATM, Skype, VOIP, online submission (online forms), online ...
 
Operating Systems
Operating SystemsOperating Systems
Operating Systems
 
Differences in perception and their effect on business communications
Differences in perception and their effect on business communicationsDifferences in perception and their effect on business communications
Differences in perception and their effect on business communications
 

Dernier

Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...EduSkills OECD
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformChameera Dedduwage
 
9548086042 for call girls in Indira Nagar with room service
9548086042  for call girls in Indira Nagar  with room service9548086042  for call girls in Indira Nagar  with room service
9548086042 for call girls in Indira Nagar with room servicediscovermytutordmt
 
social pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajansocial pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajanpragatimahajan3
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 
Disha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdfDisha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdfchloefrazer622
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingTechSoup
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104misteraugie
 
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...PsychoTech Services
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Celine George
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfAdmir Softic
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactPECB
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdfSoniaTolstoy
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfagholdier
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpinRaunakKeshri1
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfAyushMahapatra5
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Disha Kariya
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 

Dernier (20)

Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 
9548086042 for call girls in Indira Nagar with room service
9548086042  for call girls in Indira Nagar  with room service9548086042  for call girls in Indira Nagar  with room service
9548086042 for call girls in Indira Nagar with room service
 
social pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajansocial pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajan
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
Disha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdfDisha NEET Physics Guide for classes 11 and 12.pdf
Disha NEET Physics Guide for classes 11 and 12.pdf
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy Consulting
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Advance Mobile Application Development class 07
Advance Mobile Application Development class 07Advance Mobile Application Development class 07
Advance Mobile Application Development class 07
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpin
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdf
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 

Marketing management presentation on Paan

  • 1.
  • 2. Objectives ♠ To Revive the Tradition of Paan ♠ To Launch a Product unfolding the mindset & taste of the Indian Palate ♠ To constantly deliver quality products and make our organization a globally trusted brand ♠ To bring joy in every bite & excitement for different taste
  • 3. Index ♠ Paan – A Tradition ♠ Betel Leaf- The Amrut ♠ Market analysis ♠ Market Opportunities – Customer Analysis ♠ Marketing Mix ♠ USP ♠ SWOT Analysis ♠ Ansoff’s Matrix ♠ Boston Consulting Group Matrix ♠ Promotional Strategy ♠ Interactive Game on Paan ♠ Back Up Slides
  • 4. PAAN is a Tradition
  • 5. Betel Leaf - The Amrut ♠ According to traditional Ayurveda medicine, chewing areca nut and betel leaf is a good remedy against bad breath ♠ Betel leaf juice is credited with diuretic properties. ♠ Betel leaves are beneficial in the treatment of nervous disorders. ♠ The betel leaf has analgesic and cooling properties. ♠ Betel leaves are useful in pulmonary afflictions suffered in childhood and old age. ♠ Local application of the leaves is effective in treating sore throat
  • 6. The Amrut of Life ♠ PAANAMRUT
  • 7. What • Premium quality ready-to-eat Paan, hygienically packed Who • Vibrant youth, busy corporates & businessmen, Energetic 21st century women Why • Inculcate healthy habits • Enhance the overall quality of life The Amrut of Life - PAANAMRUT
  • 9. Market Opportunities - PESTEL • Government supports tobacco & nicotine free productsPolitical • Supportive pricing strategy • Disposable income not affected Economic • Reviving the tradition of mouth freshener with health benefits • Instead of deforesting we are helping nature Social • Set up of Cancer research institute • R & D on climate and soil Technological • Operations on Biogas & Solar Energy • Rainwater harvesting Environmental • Employment of laborers as per Indian laborLegal
  • 10.
  • 11. Segmentation & Targeting ♠ Regular Paan Eaters and Paan Masala Gutkha Eaters are the people who will actually buy & use our product ♠ Findings of research & analysis indicates that the group of Occasional Paan Eaters and Non- Paan Eaters will strongly influences the purchase process Market Opportunities – Customer Analysis
  • 12. Positioning 100% tobacco free & nicotine free Benefits from organically grown Betel leaves Segmentation & Targeting Paan Masala & Gutkha Regular Paan Eaters Occasional Paan Eaters Non-Paan Eaters (includes non drinkers & smokers) Market Opportunities – Customer Analysis
  • 13. Marketing Mix (4 P’s) at the right time. at the right price, Right product in the right place,
  • 14. ♠ Banarasi Meetha Paan ♠ Paan Pillets ♠ Paan Shots ♠ Banarasi Sada Paan ♠ Chocolate Flavoured Pillets ♠ Paan Kulfi ♠ Calcutta Meetha Paan ♠ Mint Flavoured Pillets ♠ Paan Chewing Gum ♠ Calcutta Sada Paan ♠ Rose Flavoured Pillets ♠ Maghai Meetha Paan ♠ Vanilla Flavoured Pillets ♠ Maghai Sada Paan ♠ Strawberry Flavoured Pillets ♠ Chhote Nawab Paan ♠ Paan Thandai ♠ Cocktail Paan ♠ Dry Fruit Paan Product All Paan’s comes with & without Areca nut (supari)
  • 15. Core Basic Augmented Potential P R O D U C T ♠ Aids Digestion and Freshness element ♠ Hygienic Packaged Paan ♠ Health Benefits ♠ Tobacco Free ♠ Variety of Flavours ♠ Diversification of the product ♠ Product Mix & Innovation Product Levels
  • 16. USP ♠ Refreshing Taste ♠ Safe & Hygienic ♠ Addictive Flavor ♠ 100% tobacco free & nicotine free ♠ For All age groups (Youthful) ♠ Digestive Aid ♠ FDA Certified ♠ 100% vegetarian ♠ Beatle leaves are grown organically
  • 17. Future Product Innovation & Product Mix ♠ Non-Alcoholic Organic Paan Flavored Drink ♠ Organic Paan Drink
  • 18. Paan Type Price Size ♠ Banarasi Sada Paan 20 15gms ♠ Banarasi Meetha Paan 30 20gms ♠ Calcutta Sada Paan 30 15gms ♠ Calcutta Meetha Paan 35 30gms ♠ Maghai Sada Paan 35 15gms ♠ Maghai Meetha Paan 45 30gms ♠ Chhote Nawab Paan 30 15gms ♠ Paan Thandai 30 25gms ♠ Cocktail Paan 30 30gms ♠ Dry Fruit Paan 50 40gms ♠ Hum Tum Paan 50 40gms ♠ Paan Pellets 25 1 Box - 10 Pillets, 20 gms ♠ Chocolate Flavored Pellets 30 1 Box - 10 Pillets, 20 gms ♠ Mint Flavored Pellets 30 1 Box - 10 Pillets, 20 gms ♠ Rose Flavored Pellets 30 1 Box - 10 Pillets, 20 gms ♠ Vanilla Flavored Pellets 30 1 Box - 10 Pillets, 20 gms ♠ Strawberry Flavored Pellets 30 1 Box - 10 Pillets, 20 gms ♠ Paan Shots 20 1 Blended shot 50 ml ♠ Paan Kulfi 20 40gms 1 slab ♠ Paan Chewing Gum 5 1 Strip – 6 Chewing Gum’s ♠ Organic Paan Drink 650 750ml Pricing ♠ Premium pricing (also called prestige pricing) is our strategy ♠ Pricing at or near the high end of the possible price range will help attract status-conscious consumers ♠ The high premium pricing will enhance and reinforce our Brand image ♠ Brand and product attributes such as eco- labelling will add value for consumers and also attract premium pricing ♠ The price will be an indication of good quality ♠ Its a sign of self worth - "They are worth it;" it authenticates the buyer's success and status; it is a signal to others that the owner is a member of an exclusive group
  • 19. ♠ Packaging & Manufacturing unit located at Panvel ♠ Centrally located ♠ Surrounded by greenery ♠ Easy accessibility ♠ Close to Railway ♠ Final product can be easily transported to various parts of Mumbai Place
  • 21. Promotional Strategy ♠ Active social media pages to interact with our ♠ Also promote our initiatives ♠ All Major Travel, news , entertainment portals to show Launch campaign ♠ Launch PaanAmrut Website: 1st interactive Paan Site with Blogs, CSR Activities, Campaigns, Event Presence, Tradition of Paan Unfolded ♠ Tie up with online partners for offering discount coupons as a visitor registers on the site Tie up with various leading restaurants providing authentic Indian food
  • 22. Betel Leaves procured from farm in Panvel near processing and packaging unit Paan Ingredients assembled at the factory Assembly line for Production and Packaging of the products Stored in climate controlled rooms under distribution stage Marketing Distribution Product transported within 24 hours Reaches Franchises, Outlets & Distributors in Mumbai Distribution Process
  • 24. STRENGTHS India’s abundance of natural agricultural resources makes the market attractive to investors from all food sub-sectors Understanding of Indian consumer behavior Effective & attractive packaging Scope for considerable expansion across all formats and across all regions of the country SWOT Analysis Strong R & D leading to innovation Strong and well differentiated brand Wide distribution network Strong marketing team Quantity & variety
  • 25. WEAKNESSES Agriculture remains inefficient and is vulnerable to climatic changes Infrastructure is notoriously inadequate. A 500km road journey can take as much as 24 hours owing to poor road conditions, congestion and tolls Unable to have world wide operations Low market share Limited financial resources Lack of awareness among prospective customer SWOT Analysis
  • 26. OPPORTUNITIES Helps in improving people diet & daily lives Changing life style of people Company has advantage of economies of scale in packaging and advertising Government is actively seeking investment in the food processing and agribusiness industries Government deregulation Potential for expansion in smaller town is still available Competitive advantage over local market SWOT Analysis
  • 27. ! THREATS Introduction of new substitute products Changing customer needs/tastes Increased government regulation Logistical problems, underdeveloped service networks and poor infrastructure hinder development of the industry SWOT Analysis
  • 28. Market Penetration Product Development Market Development Diversification New NewExisting Existing Market Product Ansoff’s Matrix •Existing market and New product indicated “Product Development” stage •Packaging existing product in new way •Introducing new product into existing market •Research & development and innovation •Detailed insights into customer needs (and how they change) •Being first to market
  • 29. Boston Consulting Group Matrix Question mark Star Dog Cash cow BCG Matrix Market Share MarketGrowth HighLow HighLow Question marks represent business units having low relative market share and located in a high growth industry. Potential to gain market share and become a star, and eventually a cash cow
  • 30. Plan to increase market share by 5% by end of 2013 Plan to increase market share up to 12% by end of 2015 Plan to increase market share up to 23% by end of 2020 Strategy to increase Market Share ♠ Plans to introduce Paan Parlor as one of the major step to increase Market Share
  • 31.
  • 32. Strategy to increase Market Share
  • 35. Packaging and labeling List of ingredients ♠Betel Leaf (Paan Patta) ♠Lime Stone Powder and water (Chuna) ♠Catechu and water (Kattha) ♠Sugar, Powder rose leaves, Menthol & red food color ♠Mix of vegetable and fruit powder (Heera Panna) ♠Diced Betel Nut (Supari) ♠Dates (Khajoor) ♠Grated Saffron Betel Nut (Kesari Supari) ♠Green Leaves (Hara Patta) ♠Gulab Chutni ♠Green Gold Chutney ♠Elaichi (Cardamom)
  • 36.
  • 37.
  • 41. Q. No. Type Questions Options Tick Here 1 when How many time in a week you would like to have Masala Paan 1 2 3 4 5 More then 5 2 where Will you prefer to have Paan from local tapri or from reputed brand Branded Paan Tapri Paan Other then this 3 when How many times you will like to have branded paan if it is safe, tasty and health beneficial 1 2 3 4 5 More then 5 4 Mouth Freshner flavour/type After a meal, what would you like to have as mouth freshner? Paan Mukhwas Fresh Gum 5 Mouth Freshner flavour What flavour of Paan you would prefer if avaliable Chocolate Rose Mint Khus Khus 6 Price How much you can spend on mouth freshner 10 15 20 25 7 Mouth Freshner buy Do you buy your current mouth freshner / mukhwas from market or you prefer home made Market Home made 8 how supari Do you have Paan with Supari or without Supari With Supari Without Supari 9 brand Have you ever had Paan before Yes No 10 when time Time of having Paan After breakfast After lunch After evening breakfast After dinner 11 who Do you allow your spouse/GF/Children to have Branded PAAN? Yes No
  • 42. 12 brand Do you know any branded PAAN company? or Any specialize PAAN wala ? Yes If Yes, Then specify_____ 13 general As a Paan connoisseur do you feel it is a decider of your personality Not at all A little Somewhat Very Much Yes No 14 brand As a consumer how do you perceive paan? Product for freshness Time pass Value for Money Use and throw Optional 15 brand Overall, what is your reaction to the described product? Poor Fair Good Very Good Excellent 16 benefits What is it that element you like about Paan Mouth Freshner Digestive Properties Sweetness Savoury Other: 17 benefits What do you like least about a Paan ? Juicy Strong Flavour Taste Other: 18 benefits What would be your main reason for buying Paan? Mouth Freshner Digestive Acquired Taste Subsitute to Mouth Freshner Flavoured Tastes in Paan Reviving an Indian Tradition Other:
  • 43. 19 who Overall, how interested are you in buying Paan if it were available? Neutral Not very Interested Not at all Interested 20 who Which of the following best describes your need for Paan? I really need Paan because nothing else can solve this problem. This is a minor improvement over what I currently use. It looks okay but is about the same as what I have now. My current Paan would serve me better. I do not eat Paan I am willing to revive the tradition of Paan in India which has many healthy benefits 21 Price Based on the description, what price would you expect to pay for the product? Rs 10 - Rs 15 Regular Rs 15 - Rs 30 Regular with Flavour Rs 30 - Rs 50 Premium Rs 5 - Rs 10 Mini 22 Price Assuming the new product is priced comparably to other major brands, would you say it is .. Very Good Fairly Good Average Somewhat Poor Very Poor Not Sure / Can't Say 23 brand Other than the product itself, which of the following would most influence you when deciding to buy a Paan? Commentary on the internet/web site Word-of-mouth Sales/service representative Industry publications Advertising Trade shows/events Other: