3. Outline
Situation Analysis in 2001: Finland
Situation Analysis in 2001: Nokia
The Nokia Story
Critical Challenges
Evaluations of Alternatives
Recommendations
4. Situation
Analysis
Situation Analysis in 2001: Finland
Finland - from a sleepy nation to a very competitive one
Government Policies
Huge investment in R&D
Open Market Policy
Joined EEA (European Economic Area) in
1993
2001
Declining GDP growth
Increased unemployment among the low
skilled labors
Telecommunications cluster accounts for 6.9%
of GDP
Shortage of skilled Finnish workers
5. Situation
Analysis
Summary of Situation in 2001: Nokia
Nokia was the leader of the Telecom industry
Market share: handsets 31%, Infrastructure 10%
Motorola lost mobile phone leadership to Nokia
Market share: handsets 15%, Infrastructure 13%
Severe downturn in the Telecom
Slow/Delayed transition to 3G system
Nokia stock fell 38% during 2001
Revenue grew by 9% in 2001 (compared to 43% in 2000)
Shortage of skilled Finnish workers
Nokia foreign employment grew 4 times faster than Finnish
employment
Finnish suppliers produce highly customized inputs
6. Situation
Analysis
Cluster Program
The cluster program had an impact not only on industrial and
technology policies, but also on science, educational and regional
policies
Unmanageable Macroeconomic policies
Deepest recession
GDP fell by more than 10% in 1991–93
Unemployment rate had risen to almost 20%.
Weaknesses in production and export structures
Urgent need to study competitiveness and its origins
Cluster goal: Strengthen Finnish competitiveness
83,000 employees, >4,000 firms, 6.9% of GDP
R&D focused on technology and telecommunications
7. Situation
Analysis
Porter’s Diamond Model
Government
Huge investment in
Liberal and less research institutes
Factor
interference Sophisticated education Conditions
Stability Abundance of natural
Assurance of resources
technological neutrality
Demand Conditions Strategy, Structure
Rivalry
High demand for mobile in
Nordic region Industrial message for national
competitiveness
Massive domestic mobile
penetration Growth through acquisition and
alliance
A market of early adopters
Heavy Exports and large FDI
Venture capital forum
Chance Highest public R&D spending
More exports to EU in Europe
due to disintegration Local supply for highly
customized inputs Related and
of Russia
Joined EEA in 1993 Mobile Internet Supporting Industry
8. Situation
Analysis
Porter’s Five Forces Model
MEDIUM
Bargaining • Buyers choose
brand
power of • Low opportunity
customers for suppliers
•Large no of
customers were
loyal to brand
MEDIUM
MEDIUM
Threats of •High investment •More than 100 Threats
capital • No real
local substitutes
new •Non-existent operators available
of
entrants customer loyalty substitutes
•Active local rivalry • Tablets and
•Highly in wireless portable
competitive computers
market communications
LOW
• Large number of
contract Bargaining
manufacturers
dependent upon power of
Nokia
• Long term Suppliers
strategies with
vendors
9. Situation
Analysis
Competitor Analysis
Ericsson Motorola
Worldwide leader in network Leading worldwide supplier of
technologies in 1980s and 1990s mobile phone handsets and
infrastructure in 1980s
Low end product were
manufactured by Taiwanese firms Controlled almost 25% of world
market in 1990s
In 2000, lead of over 40% in
infrastructure market 2nd in mobile networks (13%) and
phones (15%) in 2001
In 2001, served more than 130
markets Slow to shift from analog to
digital phones
10. The Nokia
Story
Core Competencies of Nokia
Nokia’s Core Competencies
International operations in
Personality counts
various fields
Brand name/ Brand development
Worldwide joint ventures Research & development
Highly skilled work-force Mass production
Nordic identity through the
“Nokia way” Nokia's focus on two key industries
handsets
Low production cost and short
product development cycle
network equipment
Broad market: serves distinct
More than one-third of the total Nokia workforce is in
customer segments with
different needs R&D, and two-thirds of these are based in Finland
Focus on R&D (15 countries, 9%
of its revenue) Three Nokia’s main market areas
Europe
Nokia is always ahead of its
Asia Pacific
competitors
America
11. Critical
Challenges
Critical Challenges for Finland
The 90’s The 21st Century
Rising Interest Rates in Europe Declining growth rates and
Falling prices of its Main Export
exports
Industry Downturn of Tele-Communication
Higher Unemployment
Industry
Entry of Chinese Low Price
Higher Inflation
Players
Scarcity of Skilled Human
What did the Government Do Resources
Tighten Macro Economic
Policies
Taxation moderation
Monetary policy aimed at
increasing Interest rates initially
via government bonds
Centre of Expertise Program &
Cluster Program
12. Critical
Challenges
Critical Challenges for Nokia
2001 2012
Evolution of standards Emergence of Smartphones
Fast losing ground in feature
New low cost entrants phone segment as well
Shut down its last
manufacturing facility in
PDAs were emerging
Finland on Friday 27th July
2012
Competitors like Sony were Shares are at an all time low
horizontally integrating Shut down its software
devices division,
Aligned itself with Microsoft to
Reduction of product life keep Windows on all their
cycle smartphones
13. Evaluation of
Alternatives
Evaluation of alternatives
Finland Nokia
Tie-ups with education Promote Finland as an
institutes educational hub
Hike in R&D expenses Trade agreements
Investment in consumer- Reviving old industries
targeted models Growth in low-skilled service
sector
Modification in central wage
policy
Promotion of tertiary education
14. Recommendatio
ns
Recommendations
For government in 2001
Use Porter’s Diamond approach to evaluate each determinant and its
dependent relationship
Encourage immigration of high-skilled professionals to join the work force
Encourage more global firms to open R&D centers in Finland by providing
tax incentives
Incentives for Skilled People Entry into Finland
Making Demand Conditions in favor of local players (Nokia)
Global Outsourcing of Components to achieve cost benefits
15. Recommendatio
ns
Recommendations
For Nokia in 2001
Continue creation of stylish but short life cycle mobile handset
The market for South East Asia had a low penetration of mobile
phones, and can concentrate their sales in this region
With increased importance of email communication on the go,
improve WAP technology to enable data services
Finland should market Global IT & Telecommunication
specialized universities to attract more foreign students
NOKIA should get skilled labor from its global existing markets to
cope up with skilled labor shortage
Notes de l'éditeur
Government Policies- Less interfering and policies facilitating deregulation. Huge investment in R&D- encouraged innovation and skilled workforce.Open Market Policy- Foreign Investments private and venture capitalist investingJoined EEA (European Economic Area) in 1993- lifted trade barriers with many Nordic and EU nationsLargely free-market economy with per capita output roughly that of the UK, France, Germany, and ItalyImproving eco-efficiency - by creating more value with less environmental impact
Macroeconomic policies were simply unable to cope with the profound structural changes taking place in the economyIn the early 1990s, the Finnish economy was in the middle of its deepest recession of the century GDP fell by more than 10% in 1991–93.The unemployment rate was rocketing; by 1994 it had risen to almost 20%. The economy was in a deep slump, which revealed weaknesses in production and export structures. There was an urgent need to study competitiveness and its origins, to predict the factors that would lead to future competitive edge and industrial structure. It is our belief that the project contributed in many ways to the rapid structural changes that took place in the 1990s (Steinbock, 1998).
Factor ConditionsTradition of innovative engineering and telecom industrySophisticated education and university systemRelated and supportive industriesLocal supply for highly customized inputsTelecom cluster with more than 4,000 specialized firmsHighest public R&D spending in EuropeMany R&D centers of global companiesVenture capital forum - Number of Venture capital for start-upsNational Technology Agency facilitates stake holders in the emerging digital media industryDemand ConditionsNordic Mobile Telephone Network NMT created the world’s largest single mobile marketFirst to have severe competitionFinland is a member of the European common market since 1995A market of early adopters with very high standardsMobile phone is a “national symbol”Finland amongst the world leaders in mobile penetrationFirm Strategy, Structure and RivalryFinnish telephone network is never monopolized by stateTraditionally, operators engage actively with equipment manufacturesA national industrial message for national competitivenessOpen market No restrictions for foreign ownershipServe distinct customer needs with out constraints on standardsGovernmentVery stable (6 year terms) with a long-term view Initiatives to improve national innovative capacityAssurance of technological neutralityOpen socialist economyA policy of minimum interferenceWhat else should the government do?Remove centralized wage settings mechanismsEncourage young and low-skilled to join the work forceEncourage more global firms to open R&D centers in Finland
Threat of New Entrants - MEDIUM•High investment capital•Non-existent customer loyalty•Highly competitive marketBargaining power of SuppliersLow as large number of contract manufacturers dependent upon Nokia
Personality counts - The ability to find the "right" person to fit into the Nokia team is one of the company's core competencies. Nokia's core competencies consist of their brand name - brand development. Nokia's brand is associated with well-designed high quality and technologically advanced products and a user-friendly customer service.Nokia is the largest phone manufacturer in the World. The Nokia brand gradually strengthened in all areas while the attractiveness of Motorola, the biggest rival, declined.R&D - Nokia maintains global contacts to universities, research institutes and other companies to monitor and influence developments in technology. 14.500 employees (32% of their workforce) work in 10 R&D centers all over the worldEach of these research facilities has focus on a specific subject and technology. The diversity of these locations allows Nokia to better prepare the company to compete well in the futureMass production - One more Nokia’s core competency is its ability to mass produce products quickly and cheaply to meet demands in the whole world.They have captured almost half of the total market share for mobile phones which makes it difficult for new companies to penetrate the market
The 90’sRising Interest Rates in Europe -> Falling Investment Activities in EuropeFalling prices of its Main Export Industry-Wood Pulp and PaperHigher UnemploymentHigher InflationWhat did the Government DoTighten Macro Economic PoliciesTaxation moderationMonetary policy aimed at increasing Interest rates initially via government bondsCentre of Expertise Program & Cluster ProgramThe 21st CenturyDeclining growth rates and exportsDownturn of Tele-Communication IndustryEntry of Chinese Low Price PlayersScarcity of Skilled Human ResourcesWhat the Government should have doneIncentives for Skilled People Entry into FinlandMaking Demand Conditions in favor of local players (Nokia)Firm, Strategy, Structure and Rivalry: Collaboration between Local PlayersMatching Investment to Firms: Investor Holdings of CompaniesDevelopment of Related and Support Industries to Tele-Communication IndustryGlobal Outsourcing of Components to achieve cost benefits
Market has changed. Smartphones have emerged and Nokia has not kept up with innovation, especially on the software front.Fast losing ground in feature phone segment as well, finding it hard to compete with low cost competitors from India and China. Just shut down its last manufacturing facility in Finland, laid off 3500 workers in a cost cutting effort. Shares are at an all time lowShut down its software division, aligned itself with Microsoft to keep Windows on all their smartphones. Therefore, Nokia’s success is dependent on Microsoft’s success in creating a Windows ecosystem.2001Evolution of standards – 3G, GSM, CDMA, etcNew low cost entrants – Huawei, ZTC, etcPDAs were emerging – Palm, BlackberryCompetitors like Sony were horizontally integrating devices – Camera phones, etc. Reduction of product life cycle – Samsung phones quick to market Move towards business solutions – Nokia Siemens JV
Evaluation of alternatives – FinlandTie-ups with education institutesAbility to meet demand of high skilled laboursCost involved in training Students may migrate to other attractive destinations Hike in R&D expensesAbility to evolve quickly and meet market demandsRapidly evolving technologies might make recovering the cost impossible.Risk of sunk costs involved in infeasible projects.Investment in consumer- targeted modelsCan generate significant revenue and help capture market shareDifficult to forecast product acceptabilityEvaluation of Alternatives - NokiaPromote Finland as an educational hubSource of revenue Ability to meet the demand for high skilled laboursStudents may migrate to other attractive destinations.Trade agreementsAccess to new markets.Improve relationship with other countriesImprovement in standard of living of citizensPossible adverse effects on the local market – shortages, increased pricesReviving old industriesIncrease employmentBoost economyReduce dependency on telecom industryThe investment in these industries might not be profitable. Growth in low-skilled service sectorIncrease in employmentReduce income disparityReduce the margins of companies which are restricted from outsourcing some of their jobsModification in central wage policyWill make firms more profitable.Unions might react negatively to such policiesPromotion of tertiary educationCreation of local high skilled labour forceEducated workforce might choose to work in other lucrative destinations
For government in 2001Use Porter’s Diamond approach to evaluate each determinant and its dependent relationship. Encourage immigration of high-skilled professionals to join the work force.Encourage more global firms to open R&D centers in Finland by providing tax incentives.For Nokia in 2001Continue creation of stylish but short life cycle mobile handset is one example that Nokia could do. The market for South East Asia had a low penetration of mobile phones, and can concentrate their sales in this region. With increased importance of email communication on the go, improve WAP technology to enable data services.Finland universities should market them as Global IT & Telecommunication specialized universities to attract more foreign students. NOKIA should get skilled labor from its global existing markets to cope up with skilled labor shortage