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Entrepreneur’s Hazard




                                                          11/12/2012
               Valley of Death=DEBT!




• “Six years of miserable life…”
                                                            1
• According to the U.S. Census, 48.8 percent of the new
  businesses were alive at age five.
The Lean Startup:
College Edition
Dr. Amy Sauers
College of Business
St. Petersburg College
WIIFM?
• Fail forward, not epically
• The key to success is failure




                                                             11/9/2012
• How to fail towards success in a 4-step lean progression

                                                               3
WIIFM?
 • How to fail towards success in a 4-step progression

                           Dream big,
                           start small




                                                          11/9/2012
                                               Sell
                                            “Minimum
        Fail more, fail                       Viable
        more quickly,                        Product"
        and move on                           (MVP)
            (pivot)                         • Feature
                                            added is an
                                            experiment

                           Learn from
                          and build with
                            customers                       4
                          • Test, adjust,
                            and iterate
Overview            Crisis & Paradigm Shift

               Old Business School VS. New Lean
                           Modeling
            Theoretical Underpinnings of New Lean




                                                  11/9/2012
                          Paradigm

           Lean Startup Hypotheses Applied to Course

                        Pretest Results

             How To: Teaching the Lean Startup in 8
                            Weeks

                       Post-Test Results

           Next Steps: Paired-Samples T-Test; Startup
                                                   5
                         Weekend Next
Crisis & Paradigm Shift
• Crisis:
  • 50% batting average




                                                11/9/2012
  • New product failure = 75%

• Old: Standard business school is inadequate
  • How to manage people
  • How to get things done more efficiently
  • How to cut costs and reduce waste
  • How to buy advertising for your market
  • How to budget                                 6
Crisis & Paradigm Shift




                          11/9/2012
                            7
Crisis &
Paradigm Shift
• New: Startup = operate




                              11/9/2012
  under conditions of
  extreme uncertainty

• What market?
  “I never want to make
    something someone
   doesn’t want to buy!”
     – Thomas Edison
                                8
• Pivot before run out of $
Old VS. New




              11/9/2012
                9
Old VS. New
• Perfectionism                      • RERO
• Expensive                          • No to little waste




                                                                        11/9/2012
• “We know what customer’s           • Ask customers
  want”                              • Believe the sales you actually
• Believing our projections            make
• Strat Plan: Make linear progress   • Iterate
• Execute the plan                   • Experiment to find a business
• Closed system                        model that’s valid
                                     • Open system

Naïve Business School                Lean Business Modeling
                                                                        10
Theoretical Underpinnings of
New Lean Paradigm
• Crossing the Chasm (1991), Geoffrey Moore
  • How to cross the valley of death? Win your niche target




                                                              11/9/2012
    market

• The Art of the Start (2004), Guy Kawasaki
  • Make meaning
  • Raising money warps you; bootstrap

• Business Model Generation (2010), Alexander Osterwalder
  • Business Model: Render your view of your business on a    11
    page
Theoretical Underpinnings of
  New Lean Paradigm
• The Lean Startup (2011), Eric Ries
  • Pivot




                                           11/9/2012
  • Sell Minimum Viable Product (MVP)

• Running Lean (2012), Ash Maurya

• The Startup Owner’s Manual (2012),
  Steve Blank
  • Get outside the building and talk to
    customers!                             12
  • Product-market fit
Lean Startup Hypotheses
Applied to Course
• Entrepreneurs will have more success, less wastefully and
  sooner (than traditional business) if…




                                                               11/9/2012
• Entrepreneurs do not waste time over-planning in the
  beginning
  ->Entrepreneurs start their own business on day 1
• Entrepreneurs first ask customers before creating solution
  -> Get out of the building
  -> Talk to 3+ customers about their pain point
• Entrepreneurs do not assume they know the answer
  -> Test logical solution to the pain with customers          13
Lean Startup Hypotheses
Applied to Course
• Entrepreneurs will have more success, less wastefully and sooner
  (than traditional business) if…




                                                                     11/9/2012
• The entrepreneur makes their business model visible and testable
   -> Map about all business assumptions and test each
• Entrepreneurs are not perfectionists: Release early to customer
   -> Minimum viable product is sold/given to customers to learn
     from them
• Minimum of time and money is spent (while still learning)
   -> Without making sales, entrepreneurs cannot know what the
     sales forecast will be
                                                                     14
Pretest Results
Before my Lean Startup Entrepreneurship course:
½ of my students got Lean Startup assessment items incorrect:




                                                                              11/9/2012
• Entrepreneurs must risk their entire savings and their livelihoods to be
  real entrepreneurs.

• There is no particular curriculum to teach entrepreneurship.

• If you don't have or can get $1 million, you can't really start a company
  today.

• Entrepreneurship requires both dreaming big to motivate oneself and
  others and then starting small on one executable milestone.
                                                                              15
How To: Teaching the Lean
Startup in 8 Weeks
• Startup Spiral
• Week 1: Customer Pain Point focus




                                                                    11/9/2012
  • "Get out of the building" and ask target customers their
    pain points.

  • Do a first pass filling in of your spiral as a draft.

  • Pitch it to your class partner, using the Fundability Rubric.

  • Written Reflection: List assumptions and pivots.                16


  • Submit entire (revised) PowerPoint.
How To: Teaching the Lean
Startup in 8 Weeks
• Week 2: Solution focus




                                                                11/9/2012
• Quickly mock up 2 different flyers to test possible
  solutions
   • Each flyer should start with a different hunch as to the
     customer pain point

• Fill in your Strategic Solution quadrants


                                                                17
How To: Teaching the Lean
Startup in 8 Weeks
• Week 3: Target Market focus




                                                     11/9/2012
• Research your Niche Target Market.

• Send out and collect data from customer surveys.

• Include a customer profile story.


                                                     18
How To: Teaching the Lean
Startup in 8 Weeks
• Week 4: Demo & Sell today
  • Pitch, then plan.




                                                      11/9/2012
  • Demo the offering (MVP).
  • Test market through selling.
Prospect   Contacted   Need        USP   Outcome of
name       how                           selling?




                                                      19
How To: Teaching the Lean
Startup in 8 Weeks
• Week 5: Marketing & Sales




                                                                     11/9/2012
     • Create 3-4 SMART Marketing Goals based on strategy
       statement.

• Create your Top 10 Target Sales Contacts Table - who you will
  personally ask to join/invite to solve their customer problem.
Contact     Contact    Need      USP        Start date Outcome
name        Info                            – End date of selling?
1.

2.
                                                                     20
3.
How To: Teaching the Lean
Startup in 8 Weeks
• Week 6: Value Chain Processes




                                                                 11/9/2012
  • Draw your value chain process/distribution flow chart.
                                   How
              Supply of                         Delivered to
                              transformed
               product                           customer
                                into value

  • Identify your top 5 critical processes
     • Create a checklist for each of the 5 critical processes
     • (Often these processes are order taking, security of
       customer order and information, fulfillment/delivery,
       customer servicing, after-sales care)                     21
How To: Teaching the Lean
Startup in 8 Weeks
• Week 7: Team & Delegation
                                                           Customer




                                                                       11/9/2012
  • Create your bottom-up org chart where the customer
    is at the top. "Management" supports/is under the
    doers.
                                                           Customer
  • Delegate the top 5 processes to the doers. Create a     Service
    Roles and Responsibilities Job Description for each
    Team Member.

  • Who is in your support network?                       Management
                                                            Support
                                                                       22
How To: Teaching the Lean
Startup in 8 Weeks
• Week 8: Revenue Model, Financials and Health Metrics
  • State your revenue model.




                                                                   11/9/2012
  • Create your 3 financial spreadsheets from a bootstrapping
    paradigm.

  • What will your startup capital be (money you have personally
    saved that you would not mind risking and losing it all).

  • Key Health SMART Goals with Metrics.
     • 3 Community Benefit Events held in year 1;
                                                                   23
     • My plan for Giving Back includes ___."
Post-Test Results
• 9/10 students got a 100% in a post-course test of Lean Startup
  concepts.




                                                                       11/9/2012
• Post-Lean Startup Course: student startups are much more
  feasible.

• Student Take-Away Quotes:
  “Make your startup a story and show your customers that you are
  ‘one of them’ and want to provide them with a solution to the
  same pain point that you yourself had. I will use this information
  to help make my business plan stronger and build a better
  customer base.”
                                                                       24
Post-Test Results
• Student Take-Away Quote:




                                                                    11/9/2012
 “I think the one big thing that sticks with me …is the idea that
 anybody can start his or her own business. It doesn’t take
 someone with tons of green to make a business. The smallest
 ideas can be started slowly (bootstrapping) and turn into a big
 ideas that can lead you to a fortune 500 company.”




                                                                    25
Post-Test Results
• Student Take-Away Quote:




                                                                    11/9/2012
 “I think the art of writing a business plan lies in attention to
 detail but also attainable goals. It is easy to create a great
 sounding plan on paper, but harder to turn it into a reality.
 Staying grounded is key.. that is an ideal I will take away from
 this course.”

 “This course has helped me with brainstorming and problem
 resolution, also how to respond to feedback. I liked that we
 had to adjust our ideas each week based on feedback from
 partners and the instructor.”                                      26


                            Achieving Goal  Learning!
Next Steps: Paired-Samples T-
 Test (for pre- and post- course)
Validating questions…




                                                                          11/9/2012
• Which of the following choices best describes the lean, agile startup
  methodology to this entrepreneurial problem:

• "Pablo wants to start a pita sandwich lunch shop. His first step
  should be…
  A) Save up $500,000.00 dollars for startup capital.
  B) Ask target customers about their pain point with this offering.
  C) Get a co-founder to handle the financial side.
  D) Write a 50-page business plan.
  E) Try to get an SBA loan.                                              27
Review & Call to Action
•   Crisis & Paradigm Shift
•   Old/Naïve Business School VS. New/Lean Business Modeling
•   Theoretical Underpinnings of New Lean Paradigm




                                                               11/9/2012
•   Lean Startup Hypotheses Applied to Course
•   Pretest Results
•   How To: Teaching the Lean Startup in 8 Weeks (Spiral)
•   Post-Test Results
•   Next Steps: Paired-Samples T-Test; Startup Weekend Next!



                                                               28

 So take one step today to START LEAN. And teach your students!

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Lean Entrepreneurship Education

  • 1. Entrepreneur’s Hazard 11/12/2012 Valley of Death=DEBT! • “Six years of miserable life…” 1 • According to the U.S. Census, 48.8 percent of the new businesses were alive at age five.
  • 2. The Lean Startup: College Edition Dr. Amy Sauers College of Business St. Petersburg College
  • 3. WIIFM? • Fail forward, not epically • The key to success is failure 11/9/2012 • How to fail towards success in a 4-step lean progression 3
  • 4. WIIFM? • How to fail towards success in a 4-step progression Dream big, start small 11/9/2012 Sell “Minimum Fail more, fail Viable more quickly, Product" and move on (MVP) (pivot) • Feature added is an experiment Learn from and build with customers 4 • Test, adjust, and iterate
  • 5. Overview Crisis & Paradigm Shift Old Business School VS. New Lean Modeling Theoretical Underpinnings of New Lean 11/9/2012 Paradigm Lean Startup Hypotheses Applied to Course Pretest Results How To: Teaching the Lean Startup in 8 Weeks Post-Test Results Next Steps: Paired-Samples T-Test; Startup 5 Weekend Next
  • 6. Crisis & Paradigm Shift • Crisis: • 50% batting average 11/9/2012 • New product failure = 75% • Old: Standard business school is inadequate • How to manage people • How to get things done more efficiently • How to cut costs and reduce waste • How to buy advertising for your market • How to budget 6
  • 7. Crisis & Paradigm Shift 11/9/2012 7
  • 8. Crisis & Paradigm Shift • New: Startup = operate 11/9/2012 under conditions of extreme uncertainty • What market? “I never want to make something someone doesn’t want to buy!” – Thomas Edison 8 • Pivot before run out of $
  • 9. Old VS. New 11/9/2012 9
  • 10. Old VS. New • Perfectionism • RERO • Expensive • No to little waste 11/9/2012 • “We know what customer’s • Ask customers want” • Believe the sales you actually • Believing our projections make • Strat Plan: Make linear progress • Iterate • Execute the plan • Experiment to find a business • Closed system model that’s valid • Open system Naïve Business School Lean Business Modeling 10
  • 11. Theoretical Underpinnings of New Lean Paradigm • Crossing the Chasm (1991), Geoffrey Moore • How to cross the valley of death? Win your niche target 11/9/2012 market • The Art of the Start (2004), Guy Kawasaki • Make meaning • Raising money warps you; bootstrap • Business Model Generation (2010), Alexander Osterwalder • Business Model: Render your view of your business on a 11 page
  • 12. Theoretical Underpinnings of New Lean Paradigm • The Lean Startup (2011), Eric Ries • Pivot 11/9/2012 • Sell Minimum Viable Product (MVP) • Running Lean (2012), Ash Maurya • The Startup Owner’s Manual (2012), Steve Blank • Get outside the building and talk to customers! 12 • Product-market fit
  • 13. Lean Startup Hypotheses Applied to Course • Entrepreneurs will have more success, less wastefully and sooner (than traditional business) if… 11/9/2012 • Entrepreneurs do not waste time over-planning in the beginning ->Entrepreneurs start their own business on day 1 • Entrepreneurs first ask customers before creating solution -> Get out of the building -> Talk to 3+ customers about their pain point • Entrepreneurs do not assume they know the answer -> Test logical solution to the pain with customers 13
  • 14. Lean Startup Hypotheses Applied to Course • Entrepreneurs will have more success, less wastefully and sooner (than traditional business) if… 11/9/2012 • The entrepreneur makes their business model visible and testable -> Map about all business assumptions and test each • Entrepreneurs are not perfectionists: Release early to customer -> Minimum viable product is sold/given to customers to learn from them • Minimum of time and money is spent (while still learning) -> Without making sales, entrepreneurs cannot know what the sales forecast will be 14
  • 15. Pretest Results Before my Lean Startup Entrepreneurship course: ½ of my students got Lean Startup assessment items incorrect: 11/9/2012 • Entrepreneurs must risk their entire savings and their livelihoods to be real entrepreneurs. • There is no particular curriculum to teach entrepreneurship. • If you don't have or can get $1 million, you can't really start a company today. • Entrepreneurship requires both dreaming big to motivate oneself and others and then starting small on one executable milestone. 15
  • 16. How To: Teaching the Lean Startup in 8 Weeks • Startup Spiral • Week 1: Customer Pain Point focus 11/9/2012 • "Get out of the building" and ask target customers their pain points. • Do a first pass filling in of your spiral as a draft. • Pitch it to your class partner, using the Fundability Rubric. • Written Reflection: List assumptions and pivots. 16 • Submit entire (revised) PowerPoint.
  • 17. How To: Teaching the Lean Startup in 8 Weeks • Week 2: Solution focus 11/9/2012 • Quickly mock up 2 different flyers to test possible solutions • Each flyer should start with a different hunch as to the customer pain point • Fill in your Strategic Solution quadrants 17
  • 18. How To: Teaching the Lean Startup in 8 Weeks • Week 3: Target Market focus 11/9/2012 • Research your Niche Target Market. • Send out and collect data from customer surveys. • Include a customer profile story. 18
  • 19. How To: Teaching the Lean Startup in 8 Weeks • Week 4: Demo & Sell today • Pitch, then plan. 11/9/2012 • Demo the offering (MVP). • Test market through selling. Prospect Contacted Need USP Outcome of name how selling? 19
  • 20. How To: Teaching the Lean Startup in 8 Weeks • Week 5: Marketing & Sales 11/9/2012 • Create 3-4 SMART Marketing Goals based on strategy statement. • Create your Top 10 Target Sales Contacts Table - who you will personally ask to join/invite to solve their customer problem. Contact Contact Need USP Start date Outcome name Info – End date of selling? 1. 2. 20 3.
  • 21. How To: Teaching the Lean Startup in 8 Weeks • Week 6: Value Chain Processes 11/9/2012 • Draw your value chain process/distribution flow chart. How Supply of Delivered to transformed product customer into value • Identify your top 5 critical processes • Create a checklist for each of the 5 critical processes • (Often these processes are order taking, security of customer order and information, fulfillment/delivery, customer servicing, after-sales care) 21
  • 22. How To: Teaching the Lean Startup in 8 Weeks • Week 7: Team & Delegation Customer 11/9/2012 • Create your bottom-up org chart where the customer is at the top. "Management" supports/is under the doers. Customer • Delegate the top 5 processes to the doers. Create a Service Roles and Responsibilities Job Description for each Team Member. • Who is in your support network? Management Support 22
  • 23. How To: Teaching the Lean Startup in 8 Weeks • Week 8: Revenue Model, Financials and Health Metrics • State your revenue model. 11/9/2012 • Create your 3 financial spreadsheets from a bootstrapping paradigm. • What will your startup capital be (money you have personally saved that you would not mind risking and losing it all). • Key Health SMART Goals with Metrics. • 3 Community Benefit Events held in year 1; 23 • My plan for Giving Back includes ___."
  • 24. Post-Test Results • 9/10 students got a 100% in a post-course test of Lean Startup concepts. 11/9/2012 • Post-Lean Startup Course: student startups are much more feasible. • Student Take-Away Quotes: “Make your startup a story and show your customers that you are ‘one of them’ and want to provide them with a solution to the same pain point that you yourself had. I will use this information to help make my business plan stronger and build a better customer base.” 24
  • 25. Post-Test Results • Student Take-Away Quote: 11/9/2012 “I think the one big thing that sticks with me …is the idea that anybody can start his or her own business. It doesn’t take someone with tons of green to make a business. The smallest ideas can be started slowly (bootstrapping) and turn into a big ideas that can lead you to a fortune 500 company.” 25
  • 26. Post-Test Results • Student Take-Away Quote: 11/9/2012 “I think the art of writing a business plan lies in attention to detail but also attainable goals. It is easy to create a great sounding plan on paper, but harder to turn it into a reality. Staying grounded is key.. that is an ideal I will take away from this course.” “This course has helped me with brainstorming and problem resolution, also how to respond to feedback. I liked that we had to adjust our ideas each week based on feedback from partners and the instructor.” 26 Achieving Goal  Learning!
  • 27. Next Steps: Paired-Samples T- Test (for pre- and post- course) Validating questions… 11/9/2012 • Which of the following choices best describes the lean, agile startup methodology to this entrepreneurial problem: • "Pablo wants to start a pita sandwich lunch shop. His first step should be… A) Save up $500,000.00 dollars for startup capital. B) Ask target customers about their pain point with this offering. C) Get a co-founder to handle the financial side. D) Write a 50-page business plan. E) Try to get an SBA loan. 27
  • 28. Review & Call to Action • Crisis & Paradigm Shift • Old/Naïve Business School VS. New/Lean Business Modeling • Theoretical Underpinnings of New Lean Paradigm 11/9/2012 • Lean Startup Hypotheses Applied to Course • Pretest Results • How To: Teaching the Lean Startup in 8 Weeks (Spiral) • Post-Test Results • Next Steps: Paired-Samples T-Test; Startup Weekend Next! 28  So take one step today to START LEAN. And teach your students!