airBaltic is a Latvian national airline and low-cost carrier that operates flights out of Riga, Vilnius, and Tallinn. It employs over 1100 people, mostly in flight operations. airBaltic strives to attract and retain talented employees by offering competitive benefits, training programs, and opportunities for career growth. The HR department handles recruitment, induction of new employees, professional development training, and works to ensure airBaltic has qualified staff to achieve its strategic goals.

1. airBaltic:
Human Resource
Management

2. airBaltic: Human Resource Management
airBaltic as an employer,
In this recruitment,
presentation
new employees,
induction,
professional development and training.

3. airBaltic: Human Resource Management
airBaltic – a Regional Airline
airBaltic, is the Latvian national airline and a low-cost
carrier, with its head office on the grounds of Riga
International Airport in Mārupe municipality.
Currently, airBaltic operates direct flights out of all
three Baltic State capitals – Riga (Latvia), Vilnius
(Lithuania) and Tallinn (Estonia).
airBaltic – a Regional Airline 3

4. airBaltic: Human Resource Management
airBaltic as an employer
airBaltic is one of the most sought after employers in
Latvia - in 2010 it was selected as the Top Employer
in a nationwide survey. In previous surveys airBaltic
consistently ranked among the Top 3 Employers.
airBaltic provides a dynamic and modern working environment.
The company highly values the participation of all employees in the
development and success of the company.
airBaltic as an employer 4

5. airBaltic: Human Resource Management
airBaltic employees
The company employs over 1100 people, the majority
of whom are directly involved in flight operations.
The average age of its employees is 32.
airBaltic employees 5

6. airBaltic: Human Resource Management
airBaltic employees
People in airBaltic are service-minded, positive and
forthcoming. All relations are based on honesty,
loyalty, consideration and respect. Employees have the
opportunity to execute, develop and improve their
skills to achieve their own goals and those of airBaltic.
It is flexible, ready for challenges, inspired and
committed.
airBaltic employees 6

7. airBaltic: Human Resource Management
General
By employment within airBaltic it means recruitment,
new employees induction, professional development and
training upon the termination of employment contract
between airBaltic and employee. While employed by
airBaltic employees shall follow established policies on
personal data collection and update, disciplinary actions
and employment conflict solving.
General 7

8. airBaltic: Human Resource Management
Recruitment
airBaltic's recruitment process has been developed with
the intention to employ the candidates who shall best
fit the airBaltic needs, on the basis of appropriate
knowledge, skills, training and experience.
Each position shall have prerequisite criteria specified
for evaluation of candidates with goal to determine if
the personnel are appropriately qualified for
management positions and operational roles in the
areas that affect the safety and security of the
operation.
Recruitment 8

9. airBaltic: Human Resource Management
The mission of HR department
The mission of HR department is to ensure corporate
ability to implement chosen strategy and reach
established business goals through acquisition,
rewarding, development and retention of positive,
loyal and customer focused professionals.
The mission of HR department 9

10. airBaltic: Human Resource Management
Main activities:
10

11. airBaltic: Human Resource Management
Attraction
1. airBaltic Employer branding – Media, Web,
advertisements, events;
2. Channels of attraction – Schools, Career Days,
Exhibitions, Open doors, Shadow days;
3. International recognition.
Attraction 11

12. airBaltic: Human Resource Management
Search & Selection
Recruitment channels: Market research; Online;
Headhunting; Employee referrals, Networking, etc.
Selection tools: Interviews; Role-playing games;
Assessment centers; Testing; References.
Search & Selection 12

13. airBaltic: Human Resource Management
Integration
Induction: Welcome; 1st Day Info; Job Safety;
Integration: Onboarding; Mentoring.
Integration 13

14. airBaltic: Human Resource Management
Development
Succession/Career planning, Assessment,
Development talks, Development centers ,
Training, Coaching.
Development 14

15. airBaltic: Human Resource Management
Rewarding
Material: Compensation, Benefits, ID tickets.
Non-material: Internal environment, Recognition,
Internal Motivation.
Rewarding 15

16. airBaltic: Human Resource Management
Retention
Key people / High potentials, Job rotation, Flexible
schedules, Career opportunities, Exit management,
Satisfaction Survey.
Retention 16

17. airBaltic: Human Resource Management
New employee induction
New employee induction means an introduction to
airBaltic's values, business, working environment and
rules of operation, and the employees' understanding
and embracing of them.
New employee induction 17

18. airBaltic: Human Resource Management
Professional development and training
Air transport is one of the most dynamic and fastest-changing
industries in the world. That is why airBaltic needs
responsive, forward-looking and professional staff. The
airBaltic employee development programme was created to
facilitate the personal development of staff in order to
ensure airBaltic's continuity of operations and successful
progress.
airBaltic encourages the professional development of
employees and provides opportunities for training and career
growth. Professional growth shall be systematic and
continuous, from the first day of employment.
Professional development and training 18

19. airBaltic: Human Resource Management
Professional development and training
The opportunities and requirements for professional
development are discussed between employee and
direct supervisor during:
› the employee’s performance evaluation during the probation period;
› the annual professional development dialogue.
Professional development and training 19

20. airBaltic: Human Resource Management
Redundancy
airBaltic is a company in constant development and a
company that values its employees as its most valuable
asset. In case of changes in the company what cause
redundancies, the company will first consider the
redundant applicants for relevant vacancies. They will
be given first priority to relevant positions within
airBaltic.
Redundancy 20

21. airBaltic: Human Resource Management
Future plans:
1. Job evaluation and development of structured
Compensation System;
2. Redesign of Development Dialogue process;
3. Development of BT Employer Brand and long term
candidate attraction strategy;
4. Career page development on BT homepage;
5. Development of functional competencies.
Future plans 21

22. Thank you!